Retail TouchPoints

NOVEMBER 5, 2024

Lowe’s has introduced a Digital Home Platform that offers members of the retailer’s MyLowe’sRewards program free, personalized information about the products in their homes — including warranties, manuals, maintenance guidelines, how-to content, recommended subscriptions and replacement parts.

Document 162

Document Recommendation Subscription Supplies 162

FastSpring

NOVEMBER 4, 2021

We recently spoke with several software developers and asked them what they thought about protecting customer information and preventing data breaches during checkout. Artem Minaev, a Co-Founder of FirstSiteGuide , recommends using eCommerce fraud protection software on your website. Use eCommerce Fraud Protection.

Payment Services 112

Payment Services Merchant Services Payments Information 112

Groove

AUGUST 9, 2024

Chances are, customers who bought women’s shoes only want information about that style. Send Related Products Sending follow-up information or suggested products drives users back to your site for additional purchases. We recommend automating your review request emails approximately one-to-two weeks after customers purchase.

eCommerce Platforms 351

eCommerce Platforms Recommendation eCommerce Information 351

BigCommerce

AUGUST 15, 2018

No matter how attentive to scalability, when a business grows it’s inevitable that product information becomes scattered, duplicated and siloed. Clearly the challenge of maintaining consistent and accurate product information across multiple stores and sales channels continues to be a top issue stifling brand growth and expansion.

Information 212

Information Management Merchant Services Multi-channel 212

Omnisend

MAY 4, 2023

With a multi-step form, you can collect more information and avoid overwhelming your visitors—it’s a win-win! A multi-step form breaks a signup form down into two steps, allowing you to request more information from a visitor without overwhelming them. A multi-step form helps to avoid this problem by offering manageable chunks instead.

Information 89

Information Multi-channel Events B2B 89

Kibo

AUGUST 21, 2020

Product recommendations are part of an ecommerce personalization strategy wherein products are dynamically populated to a user on a webpage, app, or email based on data such as customer attributes, browsing behavior, or situational context—providing a personalized shopping experience. . Product Recommendations Benefits.

Recommendation 62

Recommendation Multi-channel Customer Loyalty Department Stores 62

Fabric Blog

MAY 14, 2024

This is likely my most obvious blog to date, but remember that decision-makers like us are also marketing and selling ideas and recommendations. I have frequently built decks aimed directly at the departments I have managed to share information. The post Replatforming: How To Present Your Recommendation appeared first on fabric.

Presentation 52

Presentation Recommendation White Paper Blog 52

Shopping Signals

JANUARY 2, 2024

What is One of the Best Ways to Get Reliable Information About a Product? Getting reliable information about a product you want to buy can be challenging. Consumer Reports, for example, buys all the products anonymously off the shelf and runs more than 50 tests before making recommendations.

Information 52

Information Recommendation Social Media Article 52

Retail TouchPoints

AUGUST 6, 2024

Grubhub now has 30 personalized recommendation carousels on its homepage, spotlighting merchants with delivery ETAs of 30 minutes or less, merchants featuring the customer’s favorite cuisine and more. Returning customers see recommendations based on their past order history, such as merchants that are similar to their recent orders.

Merchant Services 277

Merchant Services Recommendation Gifts Blog 277

Forrester eCommerce

APRIL 6, 2022

The Scorsese classic has a few surprising parallels with today's chief information security officer.

Recommendation 195

Recommendation Information Management Customer 195

Groove

OCTOBER 9, 2024

Educational Newsletters Educational newsletters offer value to your audience by sharing tips, guides, or other informative content that's relevant to your industry. These messages subtly promote your products by providing helpful information that aligns with your offerings.

eCommerce 321

eCommerce Accessories Recommendation Customer Loyalty 321

Inflow Insights

SEPTEMBER 16, 2021

In other words, by using on-site product searches to inform your eCommerce SEO strategy, you could gain a substantial competitive edge. This isn’t usually anything to worry about, but we recommend keeping an eye on those search terms, just in case. If you don’t know where to begin with site search SEO, we’ve got you covered.

SEO 113

SEO Information eCommerce Recommendation 113

Retail TouchPoints

NOVEMBER 15, 2024

They will then be guided through questions that determine their gender, style and fit preferences before the guide recommends the best-matching fit from 18 men’s and women’s Levi’s jeans styles available on Amazon. Consumers can test the offering by saying “ Alexa, starte den Levi’s Fit Guide.

Apparel 147

Apparel Recommendation eCommerce Improvements 147

Retail TouchPoints

JANUARY 5, 2024

Zero-party data is information consumers intentionally share with a brand, e.g. when taking a quiz, while first-party data is collected by the brand from interactions with its own customers. Customers willingly share information when transparency and benefits intersect, fostering trust and paving the path for respectful personalization.”

Recommendation 306

Recommendation Consumer Information Customer 306

Retail TouchPoints

MAY 16, 2024

4 New AI-Powered Features for Associates and Consumers New consumer- and associate-facing tools from Verizon include: Personal Research Assistant , which empowers frontline teams to provide employees with fast and easy access to the information they need to serve specific customers.

Recommendation 264

Recommendation Customer Experience Information Consumer 264

Retail TouchPoints

AUGUST 16, 2022

It also asks how “recently added” products can be successfully integrated into recommendation systems when they have no prior engagement. How can retailers optimize the shopping experience with data privacy in mind using anonymous or non-personally identifiable information (PII)? Personalization with Privacy. The Solution.

eCommerce 264

eCommerce Consumer Merchant Services Recommendation 264

GetElastic

JANUARY 7, 2019

6% — difficulty inputting information. Product information. According to the Nielson Norman group, “the first step to enabling comparison is providing consistent information for all comparable products or services. 6% — unclear product details. 6% — inability to open multiple browser tabs to compare.

Mobile 141

Mobile Recommendation Live Chat Information 141

Retail TouchPoints

MAY 26, 2022

Data analytics solution provider Kaizen Analytix has launched KaizenPrice , an AI-powered smart-pricing recommendation software designed to help small- to medium-sized businesses. The platform was created to provide pricing recommendations and demand forecasts.

POS 278

POS Recommendation Retail Information 278

GetElastic

AUGUST 7, 2019

Here’s a recommended checklist to keep in mind for a successful ecommerce replatforming project. It will keep everyone informed in the loop. The post Recommended checklist for a successful ecommerce replatforming project appeared first on Get Elastic Ecommerce Blog. Frankly speaking, merchants are likely to make mistakes.

Recommendation 117

Recommendation Merchant Services eCommerce eCommerce Platforms 117

Retail TouchPoints

OCTOBER 8, 2024

For many of these businesses, especially those with vast amounts of inventory, it is challenging to maintain accurate, clean and current product information online. It is not uncommon to see product information maintained using a variety of formats such as catalogs, PDFs and both printed and digital sell sheets.

B2B 264

B2B eCommerce Platforms eCommerce B2C 264

Retail TouchPoints

AUGUST 8, 2024

This is not to imply that privacy problems are all due to careless or ill-informed consumers, but experts do agree that a lack of education about what data different entities collect, as well as how they safeguard and use it, is a major contributing factor. Experts recommended some key steps that companies can take: 1.

Retail 290

Retail Payment Services Consumer Payments 290

Retail TouchPoints

NOVEMBER 15, 2023

For example, with augmented reality glasses, retailers will personalize recommendations, similar to how we experience targeted online advertisements; shoppers will be able to pay for goods simply by looking at them; and much more. They can also leave their phones behind, since AR glasses will store all the necessary payment information.

Payment Services 278

Payment Services Retail Mobile Payments Recommendation 278

Retail TouchPoints

AUGUST 10, 2023

And while these claims may technically be possible, there’s an implicit caveat that AI bandwagoners can often gloss over: both your product information and technology stack need to be optimized and up-to-date before you can start to take full advantage of generative AI. AI is only as effective as the data it receives.

Shipping Costs 246

Shipping Costs eCommerce Customer Experience Recommendation 246

Retail TouchPoints

OCTOBER 16, 2024

It then recommends prices aimed at achieving set performance metrics, such as balancing customer satisfaction, profitability and sales across product portfolios. The brand utilized a model that analyzed 20 factors to recommend prices aimed at increasing profits by driving higher sales volumes.

Consumer 305

Consumer Retail Recommendation Customer Loyalty 305

Groove

OCTOBER 24, 2024

Advanced product catalogs: Creating an online catalog helps you organize all of your product information, but you’ll want your customers to be able to sort through it quickly. Enhanced customer experiences : With all your information accessible from one place, you’ll find it easier to deliver customized experiences for buyers.

eCommerce Software 300

eCommerce Software B2B eCommerce eCommerce Platforms 300

Retail TouchPoints

OCTOBER 23, 2024

In addition to reducing the seller fees for low-cost apparel in its regular marketplace, The Information has been reporting for several months that Amazon is prepping the launch of a China-direct competitor store , which the company is currently calling the “Low-Cost Store.”

Merchant Services 260

Merchant Services Shipping Costs Fulfillment Jewelry 260

Groove

AUGUST 9, 2024

Successful eCommerce blogs share valuable information and expertise with prospective customers. That information improves trust, increases brand loyalty and leads to more purchases. We recommend including products at this stage to avoid making your content feel like one large product placement. The reason?

Blog 325

Blog eCommerce BigCommerce SEO 325

Retail TouchPoints

JUNE 13, 2023

We recommend building a chatbot that can handle less demanding questions from customers — and that knows when to pass along a customer to a real, human customer service agent. However, as with any product reviews, we recommend gathering a variety of them before launching on your site.

eCommerce 317

eCommerce Payment Services Conversion Optimization Payments 317

Retail TouchPoints

FEBRUARY 15, 2024

The retailer chose Parker Avery because of its retail-focused analytics capabilities and ability to provide insights that go beyond price recommendations to help inform decision-making. “We

Recommendation 277

Recommendation Improvements Information Management 277

Retail TouchPoints

SEPTEMBER 20, 2024

The findings indicate that these platforms engage in “vast surveillance of consumers in order to monetize their personal information while failing to adequately protect users online, especially children and teens.”

Social Media 264

Social Media Consumer Information Subscription 264

Retail TouchPoints

JUNE 1, 2023

The proposal recommended that the audit include evaluation of practices that could contribute to an unsafe or violent environment, such as staffing capacity. The proposal also recommended that the analysis bring in workers and customers to help inform solutions and make recommendations for actions that can be taken.

Recommendation 289

Recommendation Channel Improvements Information 289

Kibo

JUNE 14, 2020

There are many uses for a recommendation engine on an ecommerce website. It can generate product recommendations, create personalized emails, and better showcase products that deserve a little more attention. Recommendation Engine Benefits. Drive Traffic. Engage Shoppers. Convert Shoppers to Customers.

Recommendation 62

Recommendation eCommerce Information Online Retail 62

Groove

JULY 31, 2024

It pulls transactional, demographic, and behavioral information from a variety of systems and sources and stores it in a central database. You can share this information with other technology solutions to optimize your marketing efforts, increase personalization, and analyze your campaign performance.

Customer Data 195

Customer Data eCommerce Marketing eCommerce Customer 195

Retail TouchPoints

DECEMBER 18, 2023

Ecommerce businesses have realized that clean, accurate and diverse data is essential for training AI models to make accurate predictions and recommendations. Visual search empowers customers to explore products using images and vector search leverages mathematical representations to offer nuanced recommendations.

Recommendation 264

Recommendation eCommerce Jewelry Document 264

Forrester eCommerce

JULY 26, 2024

Our new report provides a thorough overview of recommended actions for tech leaders as they face the unfolding long-term repercussions. Crises such as the one triggered by CrowdStrike's global outage shine a bright light on many aspects of business and technology.

Recommendation 322

Recommendation Technology Information Operations 322

Retail TouchPoints

AUGUST 9, 2024

TikTok users will now see Amazon product recommendations directly within the “For You” feed. consumers also will be able to see detailed product information such as real-time pricing, Prime eligibility, estimated delivery times and, in some cases, even complete descriptions.

eCommerce 255

eCommerce Recommendation Events Consumer 255

Retail TouchPoints

AUGUST 26, 2022

million for selling consumers’ personal information without informing them first and not processing customer requests to opt out of sale of their data, in violation of the California Consumer Privacy Act (CCPA). Sephora has been fined $1.2 It is important to note that Sephora uses data strictly for Sephora experiences.

Information 298

Information Consumer Recommendation Online Retail 298