Optimizely

APRIL 27, 2017

Internet Retailer recently published an article called “The Knowledge Gap” in their April 2017 issue. The article discussed how today’s top retailers are able to deliver more personalized messaging and gain an edge over their competitors in terms of how they acquire, communicate with, and retain customers.

Customer 170

Customer Internet Retail Article Customer Data 170

Retail TouchPoints

JANUARY 5, 2024

It was a shift representing the fundamental acknowledgment that fulfillment operations would be critical to retail success. Millennium Shift Toward Warehouse Automation [the early 2000s] Internet retail sales skyrocketed at the turn of the century. Suddenly, supply chains were visible, appealing, and worth investing in.

eCommerce 277

eCommerce Fulfillment Supplies Operations 277

BigCommerce

DECEMBER 20, 2017

Here are the top 19 ecommerce growth strategies recommended by Internet Retailer 1000 brands and the experts that advise them, in order of priority. Omni-Channel Management. CRM stands for customer relationship management. Next, I ranked them based on how many experts said this strategy or areas of focus was important.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Dynamic Action

FEBRUARY 14, 2018

If it isn’t at least 30% off, they don’t consider it a good deal,” says Michael Patterson, managing director – EMEA at DynamicAction. The post Internet Retailing: European retailers change customer-centric strategies due to lessons learned appeared first on DynamicAction.

Internet Retail 48

Internet Retail Shipping Costs Retail Customer 48

lateshipment

AUGUST 13, 2020

The art of finding a balance between customer satisfaction and store inventory management should be the first consideration when outlining return policy. Most retailers overlook return labels, yet they play a critical role in a shopper’s experience. Focus on Engaging Customers Post-Purchase.

eCommerce 279

eCommerce Shipping Costs 3dcart Shipping 279

RTP blog

JUNE 9, 2017

However, as more retail companies move to public cloud services, the more concerns about Internet outages have risen. The recent Amazon S3 outage, for instance, had a significant impact on many Internet retailers. Many web sites went down entirely. Jonathan Lewis is Vice President of Product for NS1.

Internet Retail 150

Internet Retail Operations Retail Marketing 150

Retail Technology Review

AUGUST 9, 2018

Descartes Systems Group announced that B+S Logistik, the German logistics service provider, has expanded its contract logistics business with new business-to-consumer (B2C) ecommerce operations using the Descartes pixi* warehouse management solution (WMS) to support order fulfilment in fashion, food distribution and other segments.

Management 87

Management Order Fulfillment B2C eCommerce 87

BigCommerce

FEBRUARY 23, 2018

However, certain types of internet retailers will see greater value from a loyalty program. These retailers have the following characteristics: 1. Online retailers who receive a steady stream of at least ten or more orders a month will see greater benefit from a reward program. to manage a straightforward rewards program.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Retail Technology Review

JUNE 30, 2020

Consumers are more conscious than ever about how their shopping habits affect the world at large.

Management 87

Management eCommerce Consumer Internet Retail 87

ROI Revolution

JUNE 17, 2019

IRCE is Internet Retailer ‘s annual conference for ecommerce businesses, and it kicks off next week at McCormick Place in Chicago, IL. Cindy White, Senior Ecommerce Marketing Manager, Plow & Hearth | 2:30 PM. Only at IRCE: Exclusive Internet Retailer Research on Marketplace Leaders, Laggards, and High-Growth Startups.

eCommerce 100

eCommerce Internet Retail B2B B2C 100

ecomdash

AUGUST 7, 2018

The editors of Internet Retailer, B2B Ecommerce World, and Internet Health Management started the Digital Commerce 360 Insights podcast. It looks primarily at online retail, healthcare and B2B e-commerce, and guests include leading executives in these areas interviewed by editors of DigitalCommerce360.com.

eCommerce 105

eCommerce Small Business Retail Internet Retail Online Retail 105

Retail Technology Review

APRIL 10, 2018

Online retailers need greater automation in the warehouse to help meet delivery schedules during peak periods and to improve customer service, shows independent market research from Conveyor Networks.

Online Retail 87

Online Retail Customer Management Retail 87

Retail Technology Review

JUNE 8, 2021

As part of an on-going programme of digital transformation at its bottling plants, Coca-Cola Beverages Africa (CCBA) is collaborating with pricing and rebate management solutions provider, Flintfox, and Microsoft to modernise how it uses technology.

Management 70

Management Supplies Technology Internet Retail 70

Retail Technology Review

DECEMBER 3, 2019

This debut gives brands the ability to easily manage customer conversations regardless of the channels where they occur – all in one place. LivePerson, Inc. has launched SocialConnect and EmailConnect, bringing social media and email into the LiveEngage platform.

Management 70

Management Social Media Customer Channel 70

GetElastic

JANUARY 10, 2018

A carefully thought out solution takes advantage of complementary technologies including customer experience, commerce, big data analytics, marketing campaign management, and personalization engines to name a few. 1 pointB, Three Takeaways from the 2015 Internet Retailer Conference and Expo.

B2B 141

B2B Multi-channel B2C Customer Experience 141

Ecommerce Platforms

DECEMBER 11, 2019

In essence, you get to find out all about its management system, fulfillment facilities, integrations, and the level of customer support. And to be more specific, it’s a cloud-based, fulfillment management service that handles the whole fulfillment process on behalf of businesses worldwide. Who is Fulfillment.com in the first place?

Shipping Costs 104

Shipping Costs Payment Services Order Fulfillment Fulfillment 104

Dynamic Action

JANUARY 9, 2020

Our Managing Director of EMEA, Michael Patterson , was tapped by leading industry outlets Internet Retailing & Emerce for his thoughts around shifting approaches to convert multi-channel data into holistic insights and the importance of shifting a mindset in order to empower a business to make the necessary changes based on this information.

Multi-channel 62

Multi-channel Internet Retail Channel Information 62

Inflow Insights

DECEMBER 3, 2019

Monetate and Certona are respectively rated the #2 and #1 Personalization Providers according to the Internet Retailer Top 1000. Rather than a hands-on platform that someone on your team works on, Certona is all about their account management. Self-Serve Platform vs. Managed Solution. Cons of Certona.

eCommerce 144

eCommerce Recommendation Management Customer Experience 144

Retail Technology Review

AUGUST 10, 2020

Manufacturers with direct-to-consumer operations need to consider storage and picking for efficient fulfilment of growing order volumes, says Edward Hutchison, Managing Director of BITO Storage Systems.

Consumer 142

Consumer Fulfillment Operations Management 142

Retail Technology Review

AUGUST 24, 2021

Hotel Chocolat, Luxury British chocolatier and cacao grower, has partnered with Operations Experience Management platform, parcelLab, to elevate the online customer experience, in response to the changing consumer behaviours and significant shift to ecommerce seen within the last 15 months.

Improvements 142

Improvements Customer Experience Operations eCommerce 142

Retail Technology Review

NOVEMBER 20, 2018

There was time when shippers were able to run their transportation networks with a few human resources, a couple of spread-sheets, and a reliable phone line.

White Paper 79

White Paper Management Internet Retail Supplies 79

Retail Technology Review

APRIL 9, 2018

Up to 86% of chargebacks are likely caused by fraudulent actions from consumers, and claims have increased 41% over the last two years.

Management 79

Management Consumer Internet Retail Retail 79

Retail Technology Review

DECEMBER 7, 2019

By Sarah Robinson, Retail Skills Tutor, Qube Learning Originating in the United States as a post-Thanksgiving start to Christmas shopping, Black Friday has been a shopping trend in the UK for less than a decade.

Management 70

Management Retail Internet Retail 70

Retail Technology Review

SEPTEMBER 10, 2021

Therefore, an essential part of startup management is to make sure that your business is as attractive as possible to your target audience. By Richard Adams, freelance journalist For most entrepreneurs out there, running a new business is like going through a popularity contest.

Management 139

Management Internet Retail Retail 139

Retail Technology Review

MARCH 10, 2021

By Christophe Pecoraro, Managing Director of PFS Europe. A series of challenges over the last year have brought with them a wealth of era-defining moments for retail. Within a brief and turbulent window of time, we have seen some of the biggest hallmarks of the changing retail landscape.

Omnichannel 132

Omnichannel Retail Management Internet Retail 132

Retail Technology Review

OCTOBER 11, 2021

Global digital commerce specialist Astound Commerce has announced a series of global and local market leadership appointments, in a move that reflects the company’s need for scalable expansion in the face of extraordinary growth.

Management 70

Management Marketing Internet Retail Supplies 70

ChannelAdvisor

MAY 25, 2018

With an incredible lineup of speakers and industry leaders — Seth Godin, Warby Parker, Eloquii, Houzz and many more — we expect to learn a lot during this year’s Internet Retailer Conference and Exhibition. IRCE 2018 is nearly here, and we couldn’t be more excited. More importantly, we can’t wait to connect with you.

Shipping Costs 61

Shipping Costs eCommerce Drop Ship Internet Retail 61

ChannelSale

JUNE 13, 2018

In recent times, annually held IRCE (Internet Retailer Conference + Exhibition) has become a hallmark of excellence and inventiveness in the e-commerce industry that online sellers around the world participate in.

Online Retail 65

Online Retail Workshop eCommerce Internet Retail 65

Retail Technology Review

JULY 12, 2021

Inventory availability has improved, with out-of-stocks falling by 8% since retail reopened, data from OneStock, the modern and agile Order Management System (OMS) provider for omnichannel retail, reveals.

Retail 117

Retail Omnichannel Improvements Management 117

Retail Technology Review

JULY 22, 2020

order management platform to boost its capability in Europe to fulfil itsecommerce orders in the most convenient way for the customer and most efficient for Woolrich. American outdoor clothing brand Woolrich has chosen Fluent Commerce, the global distributed?order

Outdoor 117

Outdoor Clothing Omnichannel Fulfillment 117

Retail Technology Review

JUNE 30, 2021

Managing the different VAT thresholds and rates across each EU country has certainly added to the admin burden and cost of doing business – so how much difference will the new Import One Stop Shop (IOSS) make?

eCommerce 119

eCommerce Management Internet Retail Supplies 119

Retail Technology Review

JANUARY 8, 2020

Now, moving into 2020, the warehouse is a carefully managed control centre and very often the strategic hub of e-commerce within an ever-extending supply chain. In 2010, many warehouses would still have been regarded as a neglected cost centre.

eCommerce 115

eCommerce Supplies Management Internet Retail 115

GetElastic

OCTOBER 21, 2022

Roggio worked in the eCommerce industry for years, eventually becoming the Director of eCommerce for a regional retail chain and marketing publications manager at Micron Technology, a publicly-traded computer-chip manufacturer. He has been quoted in the Wall Street Journal, Internet, Retailer, Bloomberg, and more.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Retail Technology Review

NOVEMBER 13, 2018

British consumers are increasingly turning to overseas retailers for their fashion fix according to research by delivery management company Whistl.

Fashion 110

Fashion Management Consumer Retail 110

Retail Technology Review

FEBRUARY 12, 2020

Superior service relies on a lean infrastructure that enables speedy turnarounds, fast delivery and providing a consistent great customer experience –and integral to VisionDirect success is the SnapFulfil cloud-based warehouse management system (WMS).

Customer Experience 115

Customer Experience Management Consumer Customer 115

Retail Technology Review

AUGUST 19, 2020

Ecommerce businesses have had a tough time of late; firstly, there was the threat of a hard Brexit, and more recently the overwhelming impact of the coronavirus has been felt by all.

Supplies 70

Supplies Management eCommerce Internet Retail 70

Retail Technology Review

JUNE 29, 2021

Managing the different VAT thresholds and rates across each EU country has certainly added to the admin burden and cost of doing business – so how much difference will the new Import One Stop Shop (IOSS) make?

eCommerce 112

eCommerce Fulfillment Management Internet Retail 112