Retail TouchPoints

NOVEMBER 19, 2020

An engaging welcome series on email, SMS and other marketing channels has become a must for any serious ecommerce retailer. With 90% of today’s shoppers preferring a personalized approach , creating a welcome series that caters to individual needs or reacts to consumer behavior has become the new standard in online retail.

Retail 282

Retail Channel Internet Retail Social Media 282

Retail Technology Review

MARCH 2, 2021

has launched a new version of its omnichannel communication platform for Retail, which has already been implemented by more than 150 companies in more than 25 countries to digitally transform their physical spaces.

Omnichannel 177

Omnichannel Retail Internet Retail 177

Optimizely

APRIL 28, 2017

last year according to Internet Retailer. According to Internet Retailer, one brand facing this problem is Overstock, a business chiefly known for selling surplus merchandise from other ecommerce retailers at below-wholesale prices. 8 spot on Internet Retailer’s ranking of the 50 best e-retail marketers.

Omnichannel 170

Omnichannel Internet Retail Channel eCommerce 170

Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. Don Davis, Editor at Large, Internet Retailer. Vish Ganapathy, Managing Director and Global Retail Technology Lead, Accenture. Tuesday: June 05.

Internet Retail 321

Internet Retail Magazine Customer Retention eCommerce 321

Retail Technology Review

NOVEMBER 4, 7400

Companies which collate and analyse customer data, both online and offline, have grown 16% in the past year and are more than twice as likely to significantly exceed business goals and see strong return on investment (32% versus 14%), according to a global survey of 235 organisations with annual revenues of at least $50m.

Customer Data 70

Customer Data Omnichannel Customer Marketing 70

Retail Technology Review

DECEMBER 2, 2020

This year’s Black Friday saw a major increase in the use of digital marketing channels compared with 2019 as retailers brought Black Friday to consumers in their homes via their laptops, smartphones and other devices, omnichannel customer engagement company Emarsys finds.

Omnichannel 70

Omnichannel Marketing Retail Channel 70

Retail Technology Review

JULY 5, 2021

Symphony RetailAI, global provider of integrated AI-powered marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, has announced research showing that omnichannel grocery shoppers shop more frequently and spend up to 20% more compared to in-store-only shoppers.

Omnichannel 70

Omnichannel Supplies Retail Marketing 70

Retail Technology Review

OCTOBER 4, 2021

According to TelcoSwitch, this has raised the stakes as far as omnichannel capabilities are concerned, and businesses need to adapt quickly.

Omnichannel 132

Omnichannel Customer Channel Internet Retail 132

Retail Technology Review

SEPTEMBER 16, 2020

GreyOrange, a global software and mobile robotics provider that leverages artificial intelligence and machine learning to optimize fulfilment operations, has announced patents for technology essential for companies to achieve high-yield omnichannel fulfilment as well as to maximise facility space utilization through multilevel operation capabilities. (..)

Fulfillment 70

Fulfillment Omnichannel Technology Mobile 70

Retail Technology Review

JANUARY 6, 2021

By Nate Burke, CEO of Diginius. It’s that time of year again where we reflect upon the prior year and make informative predictions for the months ahead in order to adjust our business activities and refocus our strategies.

Omnichannel 105

Omnichannel Retail Information Internet Retail 105

Retail Technology Review

JANUARY 31, 2018

How can the retail industry survive (and overcome) the new customer's demands? In a decade of digital transformation, customer behaviour has dramatically changed.

Internet Retail 70

Internet Retail Omnichannel Mobile Retail 70

Retail Technology Review

JANUARY 26, 2018

How can the retail industry survive (and overcome) the new customer's demands? In a decade of digital transformation, customer behaviour has dramatically changed.

Internet Retail 70

Internet Retail Omnichannel Mobile Retail 70

Retail Technology Review

NOVEMBER 13, 2018

Dreams, the specialist bed retailer, will revolutionise its omnichannel capabilities and digitally transform its store estate, thanks to the implementation of a new solution, delivered by commerce transformation specialists, Envoy Digital, part of the KPS Group.

Omnichannel 104

Omnichannel Retail Internet Retail 104

Retail Technology Review

MARCH 10, 2021

A series of challenges over the last year have brought with them a wealth of era-defining moments for retail. Within a brief and turbulent window of time, we have seen some of the biggest hallmarks of the changing retail landscape. By Christophe Pecoraro, Managing Director of PFS Europe.

Omnichannel 132

Omnichannel Retail Management Internet Retail 132

Retail Technology Review

JULY 12, 2021

Inventory availability has improved, with out-of-stocks falling by 8% since retail reopened, data from OneStock, the modern and agile Order Management System (OMS) provider for omnichannel retail, reveals.

Retail 117

Retail Omnichannel Improvements Management 117

Retail Technology Review

FEBRUARY 24, 2021

As the pandemic continues to wreak havoc on retail, the fashion sector, in particular, is looking for new ways to engage with customers through new clienteling techniques. By Jean Shin, Director Strategy and Content, tyntec.

Fashion 87

Fashion Omnichannel Retail Customer 87

Retail Technology Review

JUNE 1, 2021

By Annabella Yang, VP Digital Retail, Mobiquity. COVID-19 has accelerated the shift to online retail. With social distancing guidelines and lockdown keeping customers at home, ecommerce has become the main sales channel for retailers during the pandemic.

Omnichannel 70

Omnichannel Retail Online Retail Channel 70

Retail Technology Review

OCTOBER 15, 2019

A shift in consumer behaviour has seen the retail sector transition from bricks alone to a combination of bricks and clicks. With new shopping demographics purchasing products in a different format, the rise in e-commerce success has no doubt driven the recent retail revolution, with the world of digital proving increasingly important.

Omnichannel 87

Omnichannel eCommerce Retail Consumer 87

Retail Technology Review

NOVEMBER 27, 2018

Matalan has chosen ContentSquare's user experience (UX) analytics solution to enhance its online performance and help the digital teams, including insight, marketing, UX, trading and content teams, create a seamless omnichannel experience.

Omnichannel 79

Omnichannel Marketing Internet Retail Supplies 79

Sailthru

JANUARY 5, 2018

The evolution of the retail economy continues to challenge the status quo. Home Depot plans to spend billions in 2018 to create an ideal omnichannel experience. billion creating the ideal omnichannel customer experience, reports Internet Retailer. And this year’s Cyber 5 is already offering lessons for next year.

Omnichannel 68

Omnichannel eCommerce Internet Retail Search Marketing 68

Retail Technology Review

APRIL 30, 2019

New data released by Adyen, the payments platform of choice for many leading companies, highlights the value of unified commerce to retailers. Its report The Unified Commerce Indexanalyses data across its global payments platform, which processed €159 billion in transactions in 2018.

Payment Services 79

Payment Services Omnichannel Retail Internet Retail 79

Retail Technology Review

SEPTEMBER 23, 2020

By Ed Smith,freelance writer Prior to the coronavirus outbreak, you may have read that offline marketing channels such as billboards had seen a significant spike in demand over the last few years.

Omnichannel 79

Omnichannel Retail Channel Marketing 79

Retail Technology Review

OCTOBER 12, 2021

That’s according to new research from Klarna ‘Owning Omnichannel: winning at clicks and bricks’, which uncovers a potentially damaging disconnect between what shoppers want from their omnichannel shopping experience and what retailers think shoppers want.

Omnichannel 70

Omnichannel Retail Channel Internet Retail 70

Retail Technology Review

JANUARY 21, 2020

and IHL Group has uncovered a strong correlation between omnichannel fulfilment maturity and margins. A recent survey byManhattan Associates Inc.

Omnichannel 70

Omnichannel Fulfillment Internet Retail Supplies 70

Retail Technology Review

JANUARY 8, 2019

No-one talks about retail in terms of online and offline anymore. The word omnichannel entered and left our parlance with equal speed. By Graham Woods, Managing Director of W3Partnership.

Retail 104

Retail Omnichannel Channel Management 104

Retail Technology Review

OCTOBER 23, 2018

Convenience in product research is a key consideration in omnichannel conversions, a report from KPS, a transformation agency, reveals.

Omnichannel 70

Omnichannel Internet Retail Retail 70

BigCommerce

APRIL 25, 2018

Shopify was serving small brands, while Demandware (now Salesforce Commerce Cloud) was primarily focused on large retailers selling north of $50 million per year. Internet Retailer recently rated us the fastest-growing platform serving the top 1000 B2C stores in North America. Enhanced point-of-sale integration capabilities.

BigCommerce 385

BigCommerce Merchant Services Customer Payment Services 385

Retail Technology Review

AUGUST 31, 2021

Körber is working with Toolstation, one of Britain’s fastest growing suppliers of tools, accessories and building supplies to the trade, home improvers and self-builders, to evolve its multichannel capabilities to meet consumer demands.

Omnichannel 70

Omnichannel Multichannel Accessories Supplies 70

Retail Technology Review

APRIL 27, 2020

What can retailers learn from the lockdown and could it be the death-knell of the store, asks Tania Oakey, a retail expert at software vendor Cegid?

Omnichannel 79

Omnichannel Retail Internet Retail Supplies 79

ChannelSale

JUNE 13, 2018

In recent times, annually held IRCE (Internet Retailer Conference + Exhibition) has become a hallmark of excellence and inventiveness in the e-commerce industry that online sellers around the world participate in. The post ChannelSale Attends IRCE 2018—Pledges To Redefine Online Retail Industry appeared first on ChannelSale Blog.

Online Retail 65

Online Retail Workshop eCommerce Internet Retail 65

Retail Technology Review

AUGUST 21, 2018

Over 52% of shoppers in the UK believe that retailers need to offer a more seamless experience between online and offline commerce to retain their custom.

Omnichannel 87

Omnichannel Retail Customer Internet Retail 87

Retail Technology Review

JULY 22, 2020

American outdoor clothing brand Woolrich has chosen Fluent Commerce, the global distributed?order order management platform to boost its capability in Europe to fulfil itsecommerce orders in the most convenient way for the customer and most efficient for Woolrich.

Outdoor 117

Outdoor Clothing Omnichannel Fulfillment 117

Retail Technology Review

SEPTEMBER 1, 2020

Metapack, the eCommerce delivery technology provider, has launched its direct External Parcel Integration (EPI) with Manhattan Associates, the supply chain and omnichannel commerce technology provider.

Supplies 87

Supplies Omnichannel Technology eCommerce 87

ROI Revolution

JUNE 17, 2019

IRCE is Internet Retailer ‘s annual conference for ecommerce businesses, and it kicks off next week at McCormick Place in Chicago, IL. This year’s stellar lineup covers myriad topics related to retail and ecommerce to inspire your success. The Future of Retail in a Post-Digital World. Day 1 (Wednesday, June 26).

eCommerce 100

eCommerce Internet Retail B2B B2C 100

Retail Technology Review

OCTOBER 30, 2018

New research by BigCommerce, the ecommerce platform for fast-growing and established brands, reveals that convenience, price and speed of delivery are front of mind for UK shoppers whilst further illustrating the global impact of Amazon’s marketplace.

BigCommerce 79

BigCommerce Omnichannel eCommerce Platforms Retail 79

Retail Technology Review

SEPTEMBER 28, 2021

Omnichannel customer engagement specialist Emarsys has entered into a new partnership with Ren’s Pets, the Canadian pet feed and supply store, as a means of centralising and drastically upscaling its customer outreach to accommodate for drastic growth.

Omnichannel 131

Omnichannel Supplies Customer Internet Retail 131

Sailthru

OCTOBER 10, 2017

Analysts are forecasting a rosy holiday season for online retail this year, likely with some help from the omnichannel shoppers making brick-and-mortar an ecommerce driver. based realtor British Land has some hard numbers on the impact of a physical store on online sales, underscoring the growing impact of omnichannel retail.

eCommerce 121

eCommerce Leisure Omnichannel Internet Retail 121