Remove Live Chat Remove Management Remove Merchant Services
article thumbnail

The Key to Wielding Big Data in Ecommerce to Build Personalized Experiences and Improve Retention

BigCommerce

Nonetheless, both technology and human behavior are constantly changing, and as a business owner or ecommerce manager, you have to be ready to adapt. Nonetheless, it is even more essential that ecommerce business owners and managers operate within their circle of competence. Improved control of operational processes (54%).

article thumbnail

Ecommerce Checkout Page Optimization: 6 Actionable Steps to Win You More Sales, More Emails and More Trust

BigCommerce

Instead, many online business owners and managers focus on optimizing for the front end of the website –– creating beautiful designs , site experiences and merchandising product to push customers down a purchase funnel. 27%: The checkout process was too long or complicated. 8%: Didn’t see their preferred method of payment.5%:

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Make Customer Service Your Most Valuable Asset This Holiday Season

BigCommerce

On the other hand, the holiday season is also cause for pain and headaches when it comes to inventory management, high-volume shipping , advertising cost planning , and of course, customer service. But this still doesn’t account for the significant lift in customer service volume during the holiday season.

article thumbnail

Turn Tricky Market Conditions into Revenue-Increasing Opportunities

Retail TouchPoints

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. The current economic environment has driven consumers to be more budget conscious and price sensitive as inflation pushes up the cost of living and products’ prices.

Payments 286
article thumbnail

6 of the Best Ecommerce Platforms and Solutions 2020: Wix vs Shopify vs Volusion vs BigCommerce vs Big Cartel vs 3dcart vs Ecwid

Ecommerce Platforms

You can also sell pretty much whatever you wish, including physical products, digital products and downloads, services, and even do drop-shipping. 24/7 live chat + phone. 24/7 live chat. email Mon-Fri, 9am-6pm EST. 24/7 live chat. 24/7 live chat. 24/7 live chat + phone.

3dcart 272
article thumbnail

The Best Website Builders (In-Depth Review)

Kissmetrics

We’ve done the hard work and this article will guide you through the otherwise arduous process of finding the best website builder. There are a multitude of reasons to want to start a website and they will affect the services and features you will need. Content management platforms. The Top 4 Best Website Builders.

article thumbnail

Stripe vs PayPal: Which Payment Gateway is Right for You?

Ecommerce Platforms

However, you won’t be able to pluck success from the ecommerce world until you’ve got one more thing right: your payment gateway. The payment gateway on your ecommerce site is how you accept and process payments from your customers when they visit you online. Stripe vs PayPal: Features and Services.