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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

Live Chat 104
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Turn Tricky Market Conditions into Revenue-Increasing Opportunities

Retail TouchPoints

Supply chain issues, inflation and other economic headwinds that resulted from the COVID-19 pandemic and the Russian invasion of Ukraine are still present for merchants. The current economic environment has driven consumers to be more budget conscious and price sensitive as inflation pushes up the cost of living and products’ prices.

Payments 286
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Best Marketing Automation Software

Kissmetrics

Furthermore, marketing agencies present a new set of marketing automation challenges. From SMS and email marketing to social media and push notifications, it’s crucial to choose a software that handles everything you need. As a B2B business, you market to other companies, which presents a unique set of marketing challenges.

Marketing 363
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The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game

Retail TouchPoints

Ticketing systems can combine perfectly with live chat software and chatbots too. This gives you the opportunity to boost customer reviews and provide more value, all within your help desk and live chat interface. Conversational marketing is taking over in 2021, and it presents some powerful customer service benefits.

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How to Sell More Products Across Different Social Media Channels

SellBrite

Despite what some may tell you , social media for business is not dead. While it’s true that it is becoming a lot more difficult for businesses and brands to reach social media users organically today, there’s still a lot of value and potential ROI that can be gained from participating on sites like Facebook, Twitter, and Instagram.

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Best Small Business Software for 2021: A Round-Up

Ecommerce Platforms

Schedule social media posts. You can convert videos to any format to compliment your social media and website content. LiveChat is, you guessed it, a live chat tool for your website that makes it easier for you to connect with customers in real-time. Answer customer questions. Reach out to new leads.

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The Best Webinar Platforms to Try Right Now (2023)

Ecommerce Platforms

You can even create mini clips of your content to share on social media and various online channels, with automatic resizing. You also get full HD video and audio quality, screen sharing, and live social media streaming. Live chat functionality for service. Lots of security and control features.

Webinar 197