Remove Live Chat Remove Shipping Costs Remove Social Media
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How to Conduct a Competitive Analysis for Your Online Business [with Templates]

BigCommerce

From there, check out different social media channels, organizations and online communities. Where are their social media icons positioned? How long does it take them to respond to email, live chat and contact form submissions? Are they going for price? Take a peek at pricing. Experience?

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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

Loyalty Beyond the Price Tag In our hyper-connected world with increasing distractions, retailers and brands struggle with high acquisition costs. Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale. Tip 2: Simplify the cart and checkout process.

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How 2 Brands Navigate the Chaotic Chat Channels of Modern Ecommerce Customer Service

BigCommerce

This velocity as well as the dire consequences of great or poor customer experience requests means ecommerce businesses need to go above and beyond traditional means such as email, phone, or even your typical live chat software. What is Multi-Channel Ecommerce Customer Service? Are you texting with your customer yet? You should be.

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Turn Tricky Market Conditions into Revenue-Increasing Opportunities

Retail TouchPoints

The current economic environment has driven consumers to be more budget conscious and price sensitive as inflation pushes up the cost of living and products’ prices. Social media touch points are a big piece of the customer journey. Remember what buyers need with the current state of the market.

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The Key to Wielding Big Data in Ecommerce to Build Personalized Experiences and Improve Retention

BigCommerce

Cost reductions (47%). For example, you can use the information about peak shopping times to get rid of excess stock at sale prices or run social ads during these timeframes. It costs 5x less to retain customers than acquire new ones and loyal customers spend up to 67% more than new customers. Customer service.

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6 of the Best Ecommerce Platforms and Solutions 2020: Wix vs Shopify vs Volusion vs BigCommerce vs Big Cartel vs 3dcart vs Ecwid

Ecommerce Platforms

You can also sell pretty much whatever you wish, including physical products, digital products and downloads, services, and even do drop-shipping. All of that starting at the price of $29 / month, or as low as $9 / month if you're okay with not having an online storefront but instead selling via social media and other channels.

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15 Ecommerce Trust Drivers You Can Setup Right Now to Make People Buy

BigCommerce

You might have offers that run all year round or maybe you have a few offers that are permanent such as “free shipping.” Notice how Don Wood’s Ford Racing Parts does it: You can’t miss the Free shipping offer with a banner of that size. I won’t pay for shipping. The solution is simple: provide free shipping.

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