Kissmetrics

JANUARY 27, 2021

You can write more blog posts and e-books, leverage better keywords, and create a social media publishing schedule. So instead of competing for ad space and buying slots, you focus on developing your blog, SEO presence, and social media platforms. The case studies are endless for a good reason: Guest blogging works.

Marketing 318

Marketing SEO Blog Live Chat 318

Lemonstand

MARCH 1, 2018

What do you think of live chat for eCommerce? Despite the mixed-feelings that people have on it, stats show that live chat for eCommerce (done right) actually results in more sales, high order values, and more loyalty from customers. 38% of consumers are more likely to buy from a company if they offer live chat support.

Live Chat 67

Live Chat eCommerce Channel Customer Experience 67

Kissmetrics

JANUARY 17, 2018

Promoting giveaways on your website and via social media puts your brand in front of new eyes and grows your email list. Instagram and Facebook contests —or contests you promote on any social network or channel—are one of the best ways for ecommerce brands to generate awareness, build community, drive traffic and boost sales.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

Ecommerce Platforms

NOVEMBER 9, 2018

Use Live Chat to help potential customers make faster decisions. Use the power of social media to promote yourself. Full Review » Visit Website » Free Trial From $15 Social Media Tools Mobile Commerce. If you want to know more about site navigation, check this study. Ask for feedback.

Shipping Costs 218

Shipping Costs Live Chat Shipping SEO 218

Groove

MARCH 5, 2024

For eCommerce stores specifically, studies show that 55% of online shoppers prefer to communicate with companies via email. Most importantly, ActiveCampaign's analytics will track a customer journey across many different touchpoints, including social media. ActiveCampaign has email and live chat support.

Live Chat 209

Live Chat eCommerce Platforms WooCommerce Shopify 209

Kissmetrics

NOVEMBER 24, 2020

Add live chat to your site and every time they ask a question, they’ll automatically move to a text conversation, so you’re no longer tied to your computer (and nor are they). Maybe you create a bunch of case studies and testimonials that show your unique selling point, (USPs), in action. Optimize Your Social Media Accounts.

Payment Services 363

Payment Services Social Media Live Chat Customer 363

BigCommerce

JUNE 6, 2017

InSkin Media studied U.S. According to an Infolinks study, 86% of U.S. Show personalized ads in social media feeds (33%). Live Chat and Help Desk Logs. 69% of shopping carts are abandoned (based on 37 different studies). Limiting your opportunity to buyers who have a long conversion path.

BigCommerce 419

BigCommerce Channel Shopping Carts Marketing 419

BigCommerce

AUGUST 3, 2017

One of the major reasons cited in multiple studies done on ecommerce shopping behavior and cart abandonment has been “not providing free shipping.”. For starters, use active methods such as live chat to engage with your visitors. Brands using BigCommerce to integrate their store with Amazon Pay are seeing HUGE lift.

eCommerce 836

eCommerce Shipping Costs BigCommerce Payments 836

Omnisend

JANUARY 6, 2021

Add in some social proof : Social proof in the form of reviews, testimonials, social media posts, and unboxing videos can help to build trust with your customers. In this study by Omnisend , standard static sign-up boxes converted 1.28% of the time, so they are recommended as a default option.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

Optimizely

MAY 28, 2019

A recent study from Wyzowl revealed that 33 percent of people prefer to learn about products by watching a video. Leverage user-generated content such as product reviews, endorsements, social media buzz, and celebrity recommendations on your product detail pages. Managerial elements.

Shipping Costs 264

Shipping Costs Shipping Recommendation Live Chat 264

Kissmetrics

APRIL 7, 2021

A thought leader could work with a marketing team to churn out high-quality blog posts, educational videos, and social media content. A good tip is to create surveys or leverage social listening tools to get the answers. If you have social media pages in place, look at the comments or messages of your audience.

Marketing 255

Marketing Books Social Media Live Chat 255

Retail TouchPoints

SEPTEMBER 21, 2021

We live in a very viral society, and the amount of time it takes for something to go viral can sometimes be minutes — and depending on the situation, it could be your product.”. Customers increasingly prefer chat, and it acts as a cost-saving measure because agents are able to handle more tickets in the same amount of time.

Payments 272

Payments Payment Services Customer Experience Social Media 272

Ecommerce Platforms

NOVEMBER 17, 2021

For instance, one such add-on is Bambuser’s live chat feature. If you’re wondering whether this app is worth the price, according to a case study , Samsung saw a 147% conversion increase in just their first campaign. Best Live Shopping Apps: Shoppee. Shoppee is an online shopping platform with a live stream function.

Shipping Costs 211

Shipping Costs Shopify Multi-channel Social Media 211

Kissmetrics

OCTOBER 5, 2020

For example, an internal goal would be improved customer service ratings from customers who contact you via phone, live chat, or email. Look for customer feedback on public sites, forums, or social media. Your consultant should be able to provide you with case studies, testimonials, or references.

Management 280

Management Improvements Live Chat Reference 280

RTP blog

APRIL 26, 2019

Live chat support is convenient for customers and easy to implement, and your email addresses should be easy to find, but some customers. Similarly if you are giving out discount codes via social media, email or SMS, these should be valid both in-store and online. just prefer to talk instead.

Live Chat 150

Live Chat Payment Services Mobile Improvements 150

Kibo

FEBRUARY 19, 2021

From social media ads to billboards, consumers today receive upwards of 10,000 messages per day. For this reason, “ social proof ” has become an important means of introducing brands to new audiences. Social media can also improve SEO visibility, helping brands stand out in search. Clicks and Traffic. Authenticity.

Customer 118

Customer Social Media Live Chat Merchant Services 118

SellBrite

DECEMBER 20, 2017

According to a Kissmetrics study , 93% of buyers consider visual appearance to be the most important factor when making a purchase. Social media channels. The most comprehensive, helpful type of support is a live-chat feature that works 24/7. Advertise on Social Media. Partner with Other Brands.

Merchant Services 167

Merchant Services Shipping Costs Social Media Payment Services 167

Ecommerce Platforms

SEPTEMBER 1, 2022

Instead of digging through their social media posts or waiting for the Shopify live chat, online businesses can find all the information they might require by just using the search function. It’s a great place to ask for and get help if you don’t want to approach the live chat. Use the Live Chat.

Shopify 20

Shopify Live Chat Social Media Information 20

Ecommerce Platforms

MAY 29, 2023

According to some studies, dedicated ecommerce landing pages can convert around 60% better than any other website page. ChatGPT integration for content creation Widget builder for conversion optimization One-click translation for multiple languages Hundreds of templates to choose from Excellent live chat support Cons ?

Shopify 211

Shopify SEO Conversion Optimization Social Media 211

Ecommerce Platforms

OCTOBER 11, 2021

My search brought me to niches like no-code development, freelancing, landscape photography, bread baking, meditation, job interviewing, public speaking, all ecommerce niches, many of the specific business software topics, and social media advertising, all of which are either interests or professional skills of mine.

Payment Services 210

Payment Services Payments Subscription Beauty and Health 210

Smile.io

MARCH 11, 2021

Live chat greetings All it takes sometimes is a friendly, personal “hi”. You can recreate this with an opening message on your store’s live chat. Protip : Depending on your chosen live chat app’s geolocation capabilities, you may even be able to greet returning customers in their local language!

Improvements 88

Improvements Live Chat Social Media eCommerce 88

Ecommerce Platforms

OCTOBER 28, 2021

Insert a live chat option that shows the support team what the customer is looking at. Highlight stats on each product such as social shares, views, sales, and people who placed it on their Wish List. Case studies and interviews with people who have used your products. Links to share on social media.

Payment Services 245

Payment Services Merchant Services Payments eCommerce 245

BigCommerce

OCTOBER 26, 2017

Social media doesn’t abide by national borders –– opening you brand up to international business just by being active on Facebook or Instagram. Casengo allows merchants to manage customer messages through email, live chat, WhatsApp or Messenger without losing the overview. That’s what this guide will teach you to do.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

FastSpring

MARCH 9, 2022

Social Bee: Optimize for free trial conversions. SocialBee is a social media management tool that uses a product-led growth model hinging around a free trial. In the social media management market, being able to explore the product is an important part of the buying experience. . Sell more with live chat.

Payments 148

Payments Subscription Payment Services Live Chat 148

Omnisend

APRIL 20, 2021

Check out this case study to see how they did it. 5) Live Chat. Offering a live chat feature on your website is one of the most effective shopping cart abandonment solutions you can implement. It is an excellent strategy to recover abandoned carts and optimize ecommerce conversions with live chat.

Payments 132

Payments Shopping Carts Shipping Costs Merchant Services 132

Inflow Insights

OCTOBER 14, 2021

Publish unique case studies. Integrate live chat. Publish unique case studies for customer segments. Case studies that feature client testimonials and successes are crucially important for B2B businesses. As you create your case studies, target each toward a specific customer persona or segment.

B2B 107

B2B eCommerce Marketing eCommerce Marketing 107

SellBrite

SEPTEMBER 6, 2019

The typical academic methodology used is the “ brand recall survey ,” in which a group of consumers are asked to name as many brands as they can in a given product category (say, live chat software ). Social Media Mentions. Just don’t call social media impressions “brand awareness.”. Image Source.

eCommerce 137

eCommerce Social Media Channel Payment Services 137

CPC Strategy

FEBRUARY 19, 2025

Ecommerce Top Social Commerce Examples [Detailed Strategic Advice] By Tinuiti Team Feb 19 2025 Have you ever been looking through your social media feed, and seen a scroll-stopping product you’d like to purchase? With social commerce activations in place, now, you can. What is social commerce?

eCommerce 58

eCommerce Merchant Services Social Media Payment Services 58

Ecommerce Platforms

DECEMBER 20, 2021

There are also case studies on the Sana website, which you can search and filter by industry, region, and business goals, so you can see how businesses in your industry use Sana and what successes they have had. If you want to reach Sana, you can do this via live chat or phone.

Payment Services 211

Payment Services B2B Shipping Costs B2C 211

retailnext

DECEMBER 24, 2019

However, when shopping online, customers don’t have a physical person to turn to and must communicate with a business through a phone calls, emails, social media, or live chats. Through various studies, it has been shown customers prefer live chat over email, phone, and social media communication.

Live Chat 59

Live Chat eCommerce Social Media Retail 59

Ecommerce Platforms

DECEMBER 11, 2020

Not to mention, you unlock marketing automation workflows for unlimited contacts each month, you can connect with website visitors in real-time via a live chat widget, and grant multi-user access. You can even embed social media posts into your emails and insert dynamic content boxes into the body of your messages.

Live Chat 104

Live Chat Merchant Services Marketing WooCommerce 104

Smile.io

OCTOBER 27, 2021

In fact, one study found that the average customer acquisition cost for ecommerce brands is a whopping $45.27 ! Studies have found that customer loyalty translates to more repeat purchases with higher average order values—existing customers are willing to spend 31% more than new customers. And this remains the case over time as well.

Customer Loyalty 86

Customer Loyalty Customer Social Media Live Chat 86

Ecommerce Platforms

SEPTEMBER 13, 2017

Not to mention, you can share them on social media. The cheapest Trust Pilot plan starts at $299 per month, with support for collecting and displaying reviews, along with 30 invitations per month and sharing to social media accounts. The ratings are published on your site and show up on search engines.

Document 120

Document White Paper Social Media 3dcart 120

eCommerce Training Academy

NOVEMBER 23, 2019

In this post, I’m not going to bore you with statistics or studies trying to convince you why Black Friday is important. Create a preview (sneek peak) of items that will be on sale through email and social media. Use popular Black Friday hashtags on social media posts. It is important. Work with influencers.

eCommerce 105

eCommerce Marketing X-cart Social Media 105

RetailMinded

APRIL 4, 2023

Besides, running an online store can be combined with your studies if you find yourself a reliable professional custom writing service that will take care of the hard academic tasks for you. Keep Your College Tasks Covered As was mentioned earlier, it’s possible to combine this venture with studying.

eCommerce 59

eCommerce Social Media Live Chat Merchant Services 59

GetElastic

SEPTEMBER 2, 2021

With the pandemic hitting in 2020, it is not clear if this prediction came true, but eMarketer published a study last year that predicts double digit YoY growth of B2B eCommerce through 2024. Source: J.D. Confidence is created when the buyer can clearly understand and articulate the differences between your offering and the competitions’.

B2B 141

B2B Management eCommerce B2C 141

Ecommerce Platforms

APRIL 20, 2021

You can manage your email marketing, SEO, live chat and SMS text messages within one platform. Then check the news, look on social media and see how are your customers are reacting. There are many SMS services available, but we would recommend finding a service that already integrates with your marketing system.

Marketing 211

Marketing Mobile Live Chat eCommerce 211