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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

Live Chat 104
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X-Cart Review: Ecommerce Power Like No Other (But Development Skills Required)

Ecommerce Platforms

Since 2001, X-Cart has provided ecommerce and multivendor tools for over 35,000 online stores. The X-Cart brand is synonymous with creative control and complete oversight, considering it's a self-hosted, high-performance solution. X-Cart Review: What's Great About X-Cart.

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Fluid Engine vs Editor X (Nov 2022): Choose the Best Site Builder

Ecommerce Platforms

Fluid Engine and Editor X are in the category of site builders where you receive true drag-and-drop editing, CSS customization, and a more advanced interface than the basic page builders from Wix and Weebly. So, in this article, we compare Fluid Engine vs Editor X to understand which one might work best for you. .

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A Guide to Behavioral Segmentation Marketing

Kissmetrics

For example, people who looked at a specific product and possibly added it to their cart but didn’t make a purchase may benefit from a retargeted ad offering a discount or free shipping. Nordstrom shows you the item(s) in your cart and lets you view your bag directly. Who do you want to target?

Marketing 259
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Behavioral Marketing: A Closer Look at What Gets Consumers Clicking

Kissmetrics

For example, people who looked at a specific product and possibly added it to their cart, but didn’t make a purchase may benefit from a retargeted ad offering a discount or free shipping. Nordstrom shows you the item(s) in your cart and lets you view your bag directly. Who do you want to target? Onboarding/Getting started emails.

Consumer 260
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Conversational Commerce: Why You Should Consider a Native Ecommerce Chatbot

GetElastic

According to LivePerson’s analysis of over 20 years of live chat logs, 70% of ecommerce chat inquiries can easily be handled by automation. While typical live chat is offline after business hours, chatbots are available 24/7 and reply instantly, unlike human agents who may throttle several chat threads at a time.

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Capitalizing on Livestreaming’s Growth Potential: Expert Advice for Newbies

Retail TouchPoints

Gen Z and millennials are more likely to flock to Instagram or TikTok, while older millennials and Gen X are more familiar with the formats of shows from QVC , HSN and similar platforms. Alloy noted that “it will be important to plan how retailers and brands will re-attract audiences and drive loyalty in the long run.”