Groove

OCTOBER 12, 2024

From digital marketing to inventory management and order fulfillment, eCommerce store owners have a lot of different responsibilities. With managed services for eCommerce websites, store owners can enjoy end-to-end expert management of their sites. But what are eCommerce managed services exactly, and when do you need them?

Management 336

Management eCommerce Order Fulfillment SEO 336

Groove

OCTOBER 9, 2024

The cornerstone of your success as an eCommerce store is working with a management company that can help optimize your long-term growth and capitalize on opportunities you find. An eCommerce business can easily overlook shortcomings in its eCommerce management company. What is an eCommerce Management Company?

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Management eCommerce Improvements eCommerce Marketing 329

Forrester eCommerce

SEPTEMBER 16, 2024

But when it comes to process management, striking a balance between innovation and reliability is wise. As AI continues to evolve at a breakneck pace, it’s tempting to throw out the rulebook and embrace the latest thing.

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Management Document Operations Customer 307

Forrester eCommerce

JUNE 10, 2024

Today Forrester is publishing new research revealing that, all else being equal, B2B sales leaders achieve better revenue results when they hire first-line sales managers (FLSMs) externally, rather than promoting individual contributors (ICs). Our advice […]

Management 407

Management B2B Customer 407

Forrester eCommerce

SEPTEMBER 16, 2024

Looking for ways to improve your fraud management capabilities? Learn six key ways generative AI can help in this preview of a session at our upcoming Security & Risk Summit in Baltimore December 9-11.

Management 312

Management Improvements 312

Forrester eCommerce

JUNE 24, 2024

Learn how combining knowledge management and generative AI can unlock a new level of knowledge-sharing and collaboration in your organization. To stay ahead of competition, organizations must enable seamless information-sharing across departments.

Management 418

Management Information Technology Operations 418

Groove

OCTOBER 11, 2024

Working with the right eCommerce management agency can offer a wide range of benefits to online store owners. However, choosing the wrong eCommerce management agency comes with a lot of risks—namely, some big expenses that won't ever produce a return. It's important to thoroughly vet even the best eCommerce management agencies.

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Management eCommerce SEO eCommerce Marketing 354

Forrester eCommerce

SEPTEMBER 17, 2024

Wealth management firms must still balance the innovation AI offers with the oversight and governance expected from regulators. As AI continues make inroads in wealth management, it’s important for firms to use explainable AI tools that provide trust, transparency, and explainability to “black box” AI systems.

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Management Financial Services 446

Forrester eCommerce

FEBRUARY 13, 2024

We’ve been calling it Human Risk Management when advising clients the last few years, but finally reached the decision to formally retire the SA&T nomenclature. I am starting my third Forrester Wave™ evaluation for the market that used to be called the Security Awareness & Training (SA&T) market.

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Management Blog Marketing 421

Forrester eCommerce

NOVEMBER 12, 2024

And the problem is not new – security leaders have struggled with managing their SIEM budget for over a decade. In fact, it’s so expensive that, “How do we reduce our SIEM ingest costs?” is one of the top inquiry questions I get from Forrester clients. Visibility […]

Management 273

Management 273

Forrester eCommerce

FEBRUARY 20, 2024

Though coaching is linked to high employee engagement and performance, there are nuances that are important for managers to understand. Learn about the coaching skills that can deliver the best outcomes.

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Management Customer 417

Forrester eCommerce

NOVEMBER 1, 2024

Forrester’s new report, The Sales Performance Management Solutions For Incentive Compensation Landscape, Q4 2024, and pending Forrester Wave™ focus evaluative efforts on the incentive compensation capabilities of sales performance management platforms.

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Management Operations Technology 195

Forrester eCommerce

AUGUST 16, 2024

On August 15, Hewlett-Packard Enterprise (HPE) announced its intent to acquire Morpheus Data, a multicloud management solution “to make HPE GreenLake cloud the de facto platform for innovating IT.” The deal is expected to close early FY2024 Q4 of its fiscal year.

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Management Information Technology Operations 448

Forrester eCommerce

SEPTEMBER 11, 2024

To launch and sustain successful sales initiatives, revenue enablement teams should embrace all three phases of the Change Management Model as a guide for managing initiatives: set the stage, put the plan in motion, and make the “new” seem like business as usual.

Management 243

Management 243

Forrester eCommerce

OCTOBER 8, 2024

We’re excited to announce the inaugural release of Forrester’s Wave: Attack Surface Management Solutions, Q3 2024. In this Wave for Attack Surface Management (ASM), we evaluated the eleven most significant ASM vendors in what is currently a rapidly evolving market segment.

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Management Marketing 195

Forrester eCommerce

SEPTEMBER 19, 2024

I am thrilled to announce Forrester’s Human Risk Management (HRM) Solutions Wave™ which evaluates the nine most significant vendors in the HRM space. Forrester clients can view here.

Management 221

Management 221

Retail TouchPoints

SEPTEMBER 18, 2024

Streaming TV platform Roku has introduced Roku Ads Manager, a self-service solution for purchasing CTV advertising. Roku Ads Manager offers insights designed to drive awareness and bottom-of-funnel engagement, as well as improved efficiency and competitive pricing without third-party fees.

Shopify 279

Shopify Merchant Services Management Channel 279

Forrester eCommerce

OCTOBER 2, 2024

Last week, Visa announced the acquisition of Featurespace, a UK-based enterprise fraud management and anti-money-laundering (AML) vendor. The move comes as a bit of surprise, since Visa’s Cybersource solution already addresses e-commerce and retail fraud management/digital fraud […]

Management 195

Management eCommerce Retail 195

Forrester eCommerce

APRIL 17, 2024

Investing in sustainability management software is an important business imperative not only to be complaint to sustainability regulations, but also to drive an environmental sustainability strategy, optimize metrics and reporting, and have good corporate sustainability data management practices especially if you need to prove you are doing what you (..)

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Management Information Technology Customer 259

Forrester eCommerce

FEBRUARY 21, 2024

Check out this preview of The Forrester Wave™: Digital Asset Management Systems, Q1 2024, which reveals the DAM vendors that are pushing the boundaries of intelligent and strategic creativity.

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Management Operations 433

Forrester eCommerce

AUGUST 17, 2023

But wealth managers should also […] Impact-Oriented Investors Are Waiting For A Reason To Take The Plunge Data from Forrester’s Financial Services Benchmark Recontact Survey, 2022, found that 15% of US online adult investors own sustainable investment products — a group we call “sustainable investors.”

Management 370

Management Financial Services Banking Customer 370

Forrester eCommerce

MAY 24, 2024

Enterprise Architecture Management Suites Are An Architect’s Ally Enterprise architecture management suites (EAMSes) are fundamental to running a successful architecture practice. AI use cases are flourishing in this market, freeing up architects’ […]

Management 259

Management Marketing Information Technology 259

Forrester eCommerce

SEPTEMBER 15, 2023

How can product management get in on the action, and what can it even do to help offerings grow? There is much hype around generative AI as it continues being applied across the entire enterprise, from marketing and design to sales.

Management 464

Management Marketing 464

Forrester eCommerce

AUGUST 28, 2024

Much has changed since I last analyzed the fraud management landscape in Asia Pacific (APAC) back in 2022. The persistence of the digital era has transformed digital businesses, making fraud attacks ever-present. In fact, APAC is suffering more than most regions, with fraud attacks rate being above the global average.

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Management Presentation Banking Customer 195

Forrester eCommerce

NOVEMBER 18, 2024

So, perhaps I can be forgiven for channeling Jerry Maguire and George Constanza when I think about the key takeaways from the latest Customer Feedback Management Solutions Wave™. At the risk of dating myself – I’m a proud member of GenX. My conversations with the customer references for the nine vendors included in this Forrester […]

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Management Other Customer Reference 195

Forrester eCommerce

DECEMBER 21, 2023

Advancements in natural language processing and deep learning will make AI-driven operations and agile knowledge management even more intuitive and human-like. As technology continues to evolve, so does the future of operations.

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Management Operations Technology Information 284

Forrester eCommerce

AUGUST 23, 2023

The Forrester Wave™: Content Management Systems, Q3, 2023 helps buyers select a next-generation content management system that will delight, convert, and further engage consumers through anticipatory digital experiences.

Management 359

Management Consumer Operations 359

Retail TouchPoints

JULY 10, 2024

There’s an inventory sweet spot you’re always looking to achieve — not overstocking, not understocking, and still managing to keep up with changing buyer demands. Learning to master your inventory management processes can net significant bottom-line results in your ecommerce business. 4: Identifying inventory: Mislabeling items.

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Operations Management Shipping Costs Merchant Services 278

Forrester eCommerce

APRIL 20, 2023

Whether you’re bursting from private cloud to public (you’re not) or managing two separate siloes of applications on different platforms – the term fits. This term encapsulates pretty much every flavor of cloud strategy today and does little to give you the specifics. For all flavors and modes […]

Management 368

Management Customer 368

Forrester eCommerce

JANUARY 25, 2024

Although the identity and access management (IAM) market is still emerging in China, its importance and priority have grown significantly due to digital transformation trends, regulatory requirements, and increasingly sophisticated cyberattacks and the resulting data breaches.

Management 259

Management Marketing 259