Remove Management Remove Omnichannel Remove Specialty Retailers
article thumbnail

Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Post-Holiday Challenges.

article thumbnail

PacSun Expands Unified Commerce Strategy with New POS

Retail TouchPoints

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities. .

POS 238
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Robling Releases Analytics Tools To Assist Reopening Retailers

Retail TouchPoints

Robling is offering COVID-19 store reopening analytics for both essential and specialty retailers. The tools are designed to help retailers navigate operations during the pandemic with the environment’s special considerations in mind. Specialty retailers can use the dashboard to keep an eye on operations and inventory.

article thumbnail

HBC Splits Saks OFF 5TH Into Online and In-Store Businesses — a Path Other Brands May Follow

Retail TouchPoints

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Accelerated by COVID, many apparel and specialty retailers are asking, ‘What is the purpose of the physical store?’

Other 218
article thumbnail

Back-To-School Spending Poised To Top $100 Billion Even Amid Disruption

Retail TouchPoints

With COVID-19 cases still on the rise, Americans are preparing differently for this back-to-school season,” said Dave Fisch, General Manager of Shopkick in an interview with Retail TouchPoints. “ Heightened competition inspiring hyperlocal, omnichannel advertising. Gen Z-centric brands prioritizing digital community building.

article thumbnail

IR Top 1000 Retailer Achieves Digital Advertising and Omnichannel Revenue Growth

ChannelAdvisor

The following case study features an omnichannel retailer that leveraged the ChannelAdvisor Managed Services team to grow its digital marketing and in-store revenue — with a strong return on ad spend. Retail is littered with cautionary tales of missed opportunities. THE CLIENT . THE CHALLENGE. THE CHANNELADVISOR SOLUTION.

article thumbnail

Can Modern CRM be the Lifeline Retail is Looking for?

Retail TouchPoints

This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization. Customers don’t want to be managed anymore; they want to be delighted. The Road Ahead for Retail.

Retail 165