Retail TouchPoints

NOVEMBER 8, 2022

How online retailers handle merchandising, use technology and approach return policies can mean the difference between waste and wins. This often gets the item back to the retailer in a quick enough turnaround to resell the items at the same price, avoiding margin loss. Retailers are responsible for the effects of their outputs.

Online Retail 306

Online Retail Retail Technology Arts 306

Retail TouchPoints

DECEMBER 21, 2021

Ahold Delhaize ’s online retailer operating in the Benelux countries, bol.com , has taken a majority stake in delivery company Cycloon. Cycloon’s current management will remain in place following completion of the deal, which is expected in the first half of 2022; financial terms of the deal were not disclosed. “We

Online Retail 298

Online Retail Retail Operations Management 298

Groove

OCTOBER 22, 2024

For most online retailers, the advantages of shifting toward Performance Max campaigns can be far-reaching. You will build and manage ad campaigns through your Google Ads account. Next, you’ll reach the asset management phase. Compared to standard Google PPC advertising, the initial setup process has some similarities.

PPC 315

PPC eCommerce Channel Management 315

Groove

NOVEMBER 7, 2024

Businesses can start engaging customers on different platforms faster and benefit from greater simplicity as they manage campaigns. If you need help implementing your strategy or adapting to changing business needs, consider using our professional eCommerce website management services.

Multichannel 383

Multichannel Omnichannel eCommerce Channel 383

Retail TouchPoints

SEPTEMBER 19, 2022

Purple Innovation has confirmed that investment firm Coliseum Capital Management made an unsolicited, non-binding proposal to acquire all outstanding capital stock of the digitally native mattress company for $4.35 per share on Sept. The news of the acquisition bid sent shares of Purple soaring to approximately $3.85 when markets opened Sept.

Management 274

Management Supplies Technology Online Retail 274

Retail TouchPoints

NOVEMBER 12, 2024

They primarily use them to compare prices with online retailers, check ratings and reviews, access detailed product information, and unlock digital coupons or discounts. Enhance product education and manage store traffic efficiently. Personalize experiences, as Mr. Apple did with language-specific content.

Gifts 275

Gifts Magazine Information Social Media 275

Groove

NOVEMBER 9, 2024

Regular Publishing & Content Calendar Management: One of the biggest keys to successful content marketing is consistency. First, prioritize agencies with deep eCommerce expertise; they’ll understand your unique audience, industry trends, and the nuances of online retail.

Blog 367

Blog eCommerce Marketing SEO 367

Retail TouchPoints

JULY 22, 2024

Flawless execution of fulfillment operations is the baseline for competing in the marketplace, and traditional warehouse management systems (WMS) can’t keep up. That’s where a modern fulfillment management system (FMS) steps in to meet both internal and external needs. Does keeping up with seasonal fluctuations stress your operations?

Fulfillment 277

Fulfillment Shipping Costs Management B2B 277

Retail TouchPoints

FEBRUARY 12, 2025

The retail industry has been quick to embrace new technologies for customer engagement especially during the pandemic, when the shift from brick-and-mortar to online retail became critical. This is where Application Security Posture Management (ASPM) becomes essential. However, there remains a gap on the security side.

Retail 277

Retail Technology Supplies Operations 277

Retail TouchPoints

JULY 21, 2020

The uncertainty created by COVID-19 and the gradually loosening lockdowns mean it’s harder than ever for online retailers to know how and where to focus their energies when it comes to search. Stockton leads the Client Success, SEO & Content Services, Account Management, and Data Services teams at Searchmetrics.

Online Retail 225

Online Retail SEO eCommerce Retail 225

Forrester eCommerce

JANUARY 17, 2019

Every company faces a central dilemma: how to resolve the standardization and differentiation of its business apps to win, serve, and retain customers. That’s why we are still getting a lot of questions about this report.

Management 337

Management Mobile Customer Online Retail 337

Retail TouchPoints

SEPTEMBER 2, 2022

Live data helps harmonize communication to manage ship arrivals, berthings and departures safely and efficiently. Analytics allows warehouse managers to determine customer behaviors, how they evolve, as well as what to expect from manufacturers and other parts of the supply chain. Preventing, Reducing and Managing Returns.

Online Retail 264

Online Retail Shipping Costs Retail Supplies 264

lateshipment

FEBRUARY 14, 2020

In order for businesses to thrive in today’s highly competitive eCommerce landscape, owning and crafting a stellar delivery experience has become essential, hence the pressing need for Delivery Experience Management (DEM). In a typical online retail transaction, the customer adds the item they wish to buy to their shopping cart.

Customer Experience 260

Customer Experience Management Shipping Costs Customer 260

Retail TouchPoints

NOVEMBER 26, 2020

Use your ecommerce and customer management platforms to learn names associated with accounts and ask. One of the best things to do for improving upsell and cross-sell opportunities is to personalize them to each known customer. This doesn’t have to be sophisticated either.

Online Retail 207

Online Retail Shipping Costs Payment Services Retail 207

Retail TouchPoints

MARCH 10, 2025

now describes itself as an ecommerce-focused affinity company that owns or has ownership interests in various retail brands, as opposed to simply an off-price online retailer. Beyonds Goal: Become an Ecommerce-Focused Affinity Company Beyond, Inc. Orders delivered in Q4 2024 decreased 34% YoY to 1.7

Document 205

Document Technology Online Retail eCommerce 205

Retail TouchPoints

FEBRUARY 11, 2021

As ecommerce sales continue to surge for recreation products, outdoor gear and clothing retailer Backcountry is elevating its digital game by mining customer data to deliver a better experience and offering.

Consumer 162

Consumer Management Specialty Retailers Outdoor 162

365 Retail

SEPTEMBER 27, 2022

The UK’s top 25 fastest growing online retailers have been revealed with beer brewing brand Pinter topping the table. Pinter managing director Adam Keary said: “We are delighted to be named as the UK’s fastest growing online company by Brightpearl. It was named a TIME Magazine invention of the year.

Online Retail 135

Online Retail eCommerce Clothing Retail 135

Retail TouchPoints

MAY 4, 2022

In this role, Haynor will guide future growth with efficient supply chain management and manufacturing as Purple fortifies its business through direct-to-consumer online channels, traditional retail partners, third-party online retailers and owned retail showrooms.

Supplies 277

Supplies Online Retail Operations Channel 277

BigCommerce

MAY 4, 2018

This half-day event on June 5 is limited to only 250 attendees and includes speaking tracks from Jennifer Fleiss, Co-founder of Rent the Runway, Ken Natori, President of The Natori Company, Jenny Buchar, Senior Manager, Digital Operations at SkullCandy and others. Learn more about the nuances of B2B online selling.

Workshop 419

Workshop Presentation eCommerce Merchant Services 419

Retail TouchPoints

JANUARY 4, 2021

In the coming years, this booming online retail industry is set to be revolutionised by high-performance technology that’s more commonly associated with video games than digital shopping: implementing high render 3D graphics is one of the driving forces. Opportunity is coming — and you don’t want to be left behind.

Retail 317

Retail Merchant Services Online Retail Department Stores 317

Retail TouchPoints

FEBRUARY 26, 2025

A Holistic Approach All of the improvement strategies here depend on a solid cybersecurity foundation that includes system monitoring, email security, endpoint management and incident response to prevent data loss that leads to fraud. A culture of communicating about security across your business is also valuable.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

Retail TouchPoints

MAY 10, 2024

Getting and managing the right information for your product catalogs is a time-consuming task, and you aren’t 100% sure your data meets the quality standards necessary to keep each sale from becoming a return: accurate, complete and up-to-date. What to Look for in a Data Management Hub A user-friendly interface. Customizable controls.

eCommerce 290

eCommerce Management Information Customer Loyalty 290

Retail TouchPoints

JUNE 19, 2023

When Prime members visit physical retailers for a desired item, they experience out-of-stocks 55% more of the time than when online shopping. Physical retailers must capitalize on their single biggest edge over online retail: convenience. Can Online Retailers Capture More Impulse Spend?

Online Retail 276

Online Retail Hobbies Department Stores Social Media 276

Retail TouchPoints

DECEMBER 12, 2023

Online retailer Zulily , once a Silicon Valley darling, has begun the process of winding down its business, with court filings indicating plans to close its Seattle headquarters as well as warehouses in Nevada and Ohio and a liquidation sale underway online. In its separate lawsuit, which was filed in U.S.

Retail 264

Retail Online Retail Operations Management 264

Retail TouchPoints

SEPTEMBER 6, 2022

The combined companies will offer retailers access to a large pool of brands, with more than 18,000 customers transacting $50 billion+ in GMV and more than $500 million in digital marketing and retail media ad spend.

Online Retail 277

Online Retail Channel Management Marketing 277

Retail TouchPoints

JUNE 27, 2023

As online retailers work to make decisions on what to stock and when, these are constant challenges for merchandising teams. By accurately matching current trends and demand with the right set of suppliers and brands, AI removes the guesswork to help retailers overcome overstock, understock and out-of-stock issues.

eCommerce 279

eCommerce Multi-channel Multichannel Channel 279

Retail TouchPoints

APRIL 25, 2022

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive advantage in the global marketplace are investing more heavily in supply chain management. Navigating the Dynamic and Evolving Shipping Industry.

Supplies 329

Supplies eCommerce Shipping Costs Customer Loyalty 329

Retail TouchPoints

JULY 5, 2023

By minimizing the exposure of sensitive data during transactions, digital wallets can mitigate the risk of data breaches and fraudulent activities, instilling confidence in customers and fostering trust in the online retail experience. This reduction in fraud liability can result in significant cost savings for retailers.

Merchant Services 279

Merchant Services Payment Services Payments Retail 279

Retail TouchPoints

MARCH 7, 2025

Even though more than half ( 56% ) of retailers surveyed by KPMG completed a major payments modernization program within the past year, even more 83% already are modernizing their payment infrastructure, or are planning to do so in the new future.

Payment Services 138

Payment Services Retail POS Fulfillment 138

Retail TouchPoints

APRIL 1, 2024

Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. Ensuring private customer data is kept private is not just a best practice — in some places, it is the law.

Retail 320

Retail Customer Experience Customer Retention Technology 320

Retail TouchPoints

FEBRUARY 10, 2025

In addition to providing better security, passkeys also improve the user experience (UX) by reducing friction, which is why the worlds largest online retailer, Amazon , has implemented them. Providing MFA options is another way retail app developers can secure consumer information.

Retail 205

Retail Reference Consumer Information 205

Retail TouchPoints

JANUARY 12, 2024

For online retailers that want to stay relevant and competitive, it’s important to stay on top of the latest trends and strategies. The value of social commerce continues to grow rapidly and is shaping the future of online retail. Social commerce value will keep on growing.

Social Media 320

Social Media Beauty and Health Multichannel eCommerce 320

Retail TouchPoints

SEPTEMBER 13, 2021

“Helping customers in their online shopping journey is a major advantage in today’s online retail market,” said Richard Adams, VP of Digital Experience at JCPenney in a statement.

Games 276

Games Improvements Operations eCommerce 276

Retail TouchPoints

MARCH 28, 2023

Amid rising costs and fears of a looming recession, however, online retailers are finding they can no longer afford the level of generosity that customers have come to expect. Devising a new returns policy, then, entails managing a series of trade-offs that vary from one business to the next.

Home Furnishings 278

Home Furnishings Clothing Operations Online Retail 278

Retail TouchPoints

NOVEMBER 10, 2023

Manufacturers that are IndiePet members can publish their product content to Open Catalog, making it easily accessible to 240 retail businesses representing 1,500 storefronts. Open Catalog is a huge boost to our entire industry and truly does level the playing field for independent pet retailers.”

Information 278

Information Supplies Online Retail Customer Experience 278

BigCommerce

JULY 6, 2018

With dozens of speakers, ranging from big-name companies to promising start-ups, the Retail Big Show is easily one of the top events in the United States for networking and gaining further insight into the direction of online retail. CommerceNext is a two-day retail conference that caters specifically to marketers in ecommerce.

eCommerce 331

eCommerce Events Online Retail Technology 331

Retail TouchPoints

NOVEMBER 5, 2021

Inevitably, with increased spend comes increased competition from new and growing online retailers. Add to that the supply chain issues that have exacerbated online retailers’ bottom line this year, and you’ve got quite the challenge. An easy way to start is with the ad manager available through most platforms.

Social Media 306

Social Media Marketing Shipping Costs SEO 306