Retail TouchPoints

DECEMBER 3, 2024

Our marketing and operations teams have already done a lot to build out our logistics and operations, so we can go anywhere. Anderson: It presented a little bit more in the way of opportunities. In 2025 we’ll be spending a lot of our energy and capital upgrading our digital stack, both the front-end website and backend technology.

POS 286

POS Gifts Operations Arts 286

Kissmetrics

JANUARY 15, 2021

This means going beyond storing their basic contact information and tracking points of contact, rebuttals, and previous sales deals. That’s where contact management software can be one of your most valuable sales sidekicks. But how do you find the right contact manager to integrate into your sales system?

Management 294

Management Live Chat Social Media Mobile 294

Retail TouchPoints

APRIL 27, 2023

Kroger will improve networking support for in-store experiences, benefiting both shoppers and associates, by deploying the ExtremeCloud IQ cloud management and WiFi 6E access points across its brick-and-mortar fleet.

Management 288

Management Operations Improvements Customer 288

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

Payment Services 245

Payment Services Operations Banking Technology 245

Ecommerce Platforms

JULY 8, 2019

Store management and payment processing – the two functions that pretty sum up what you should expect from a POS system. In other words, leveraging an efficient point of sale system software should help you streamline all your in-store operations. But, here’s the thing. What is a POS System? billion in 2018 to $3.73

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Retail TouchPoints

DECEMBER 18, 2024

This places the challenge squarely on retailers to remain vigilant and adaptable to avoid penalties and the operational disruptions that often follow new compliance requirements. However, to date, states have not viewed these obligations as a barrier to imposing RDFs.

Retail 278

Retail Clothing eCommerce Social Media 278

Kissmetrics

DECEMBER 9, 2020

Getting the best inventory management software for your business will make all of it a reality. And if that isn’t enough, the software tool can also help you reduce operating costs, increase revenue, and most importantly, ensure greater customer satisfaction. How to Choose the Best Inventory Management Software for You.

Management 233

Management Payment Services Shipping Costs Multi-channel 233

Retail TouchPoints

NOVEMBER 12, 2024

Enhance product education and manage store traffic efficiently. He holds a master’s degree in engineering management from Duke University and a bachelor’s degree in engineering from the Indian Institute of Technology (IIT) Madras. Personalize experiences, as Mr. Apple did with language-specific content.

Gifts 275

Gifts Magazine Information Social Media 275

Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. The Vital Importance of Listening to Store Teams Mikos and other Walgreens executives were well aware that store pickup had to operate like clockwork, and it’s used a combination of training and technology to make that happen.

Payment Services 246

Payment Services Operations Omnichannel Fulfillment 246

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

MAY 29, 2024

Businesses and organizations across virtually all markets and niches are exploring how artificial intelligence (AI) could benefit their operations. AI can help managers monitor and evaluate guest activity, including how many stay onsite for lunch or dinner, explore spa services and walk past gift shops or minimarkets.

POS 327

POS Merchant Services Point of Sale Department Stores 327

Retail TouchPoints

MAY 30, 2024

Fortunately, the point of sale is a great place to receive input. The point of sale is a great place for retailers to seek feedback that will enhance the customer experience throughout the store. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

Point of Sale 289

Point of Sale Customer Experience Payment Services Magazine 289

Retail TouchPoints

JULY 6, 2021

Grocers must think of other ways to gain and maintain market share, and many have come to realize the role that frontline management plays in reaching this objective. In short, middle managers’ understanding and empowerment are essential to helping organizations become more agile food retailers.

Management 246

Management Retail Technology Improvements 246

Retail TouchPoints

AUGUST 6, 2024

Additionally, by leveraging the solution’s cloud technology, Sainsbury’s will gain access to AI-powered real-time data and analytics for sales analysis, estimates of future store performance, associate productivity and cash management.

POS 278

POS Mobile Point of Sale Technology 278

Retail TouchPoints

JANUARY 6, 2025

This innovative c-store will not only provide our students with a diverse selection of hot and cold food options but also meet their personal and grocery needs, said Rose Wilson, District Manager, Sodexo at Northern Arizona University in a statement.

Management 278

Management Consumer Marketing Other 278

Retail TouchPoints

SEPTEMBER 14, 2023

The youth fashion and lifestyle brand is tapping Cart.com ’s logistics expertise and order and inventory management capabilities to support all its U.S. fulfillment operations. The company supports nearly $8 billion in gross merchandise value, more than 20,000 online points of sale and $10 trillion in product listings annually.

Fulfillment 263

Fulfillment POS Point of Sale Omnichannel 263

Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. The retailer also has tapped Jumpmind’s Promote application for managing deals and promotions.

POS 264

POS Shipping Costs Point of Sale Mobile 264

Retail TouchPoints

OCTOBER 19, 2023

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous. Invest now to save later.

Events 261

Events Retail Telecommunications Point of Sale 261

Groove

OCTOBER 6, 2020

eCommerce Integration: Improving B2B Operations. Prior to enlisting our team's help, Perform Group used outdated technology, managed their own servers in Magento, and needed a better platform to run their eCommerce solution on. Operating in this manner caused frustrations for the sales team. The Problem. The Solution.

B2B 196

B2B Operations eCommerce BigCommerce 196

Retail TouchPoints

NOVEMBER 18, 2022

Additionally, National Retail Solutions (NRS) , which provides point-of-sale and other store management solutions for more than 17,000 bodegas and neighborhood convenience stores, is partnering with Uber Direct to support same-day delivery offerings.

POS 290

POS Point of Sale Customer Experience Supplies 290

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. However, there’s been even more going on behind the scenes and in a growing number of JCPenney stores.

POS 279

POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

DECEMBER 5, 2024

They need to keep track of what’s new, what’s unique to their location and what just went on sale. Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — Associates have to be omnichannel fulfillment specialists. the fulfillment scenarios really are endless.

POS 275

POS Payment Services Shipping Costs Fulfillment 275

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Better communication between in-store staff, store managers and supply chain personnel via 5G devices will allow for responding to customer queries. Tractor Supply Co.

Sporting Goods 264

Sporting Goods Payment Services Retail Supplies 264

Retail TouchPoints

DECEMBER 25, 2023

Point-of-sale systems indicate what products are sold, but sophisticated retailers go beyond that surface-level data to better understand their customers and anticipate future needs. For example, your sales data can tell you what day of the week and time of day stores see the heaviest foot traffic.

Customer Experience 282

Customer Experience Customer Retail Point of Sale 282

Retail TouchPoints

MARCH 7, 2025

Additionally, more than half ( 56% ) are challenged by the need to train staff and manage the shift from old to new systems, with 48% concerned about deploying new payments infrastructure without affecting other retail operations.

Payment Services 138

Payment Services Retail POS Fulfillment 138

Retail TouchPoints

JANUARY 10, 2024

The discrepancy may occur due to clerical errors, goods being damaged or lost, or theft from the point of purchase from a supplier to the point of sale.” The number of transactions and movements have gone up dramatically, because DCs are expected to manage both. days, and one doubled its sales in one year.

Shipping Costs 310

Shipping Costs Food and Beverages Retail Supplies 310

Retail TouchPoints

SEPTEMBER 7, 2022

But how can these retailers learn to operate a profitable wireless store-within-a-store when they may have little to no experience this highly complex retail vertical? It’s essential to understand the potential crunch points and areas where even an experienced retailer will need specialist knowledge to navigate these pitfalls.

Retail 264

Retail Operations Management Omnichannel 264

Ecommerce Platforms

DECEMBER 21, 2019

Inventory management software could be the difference between losing customers for life and keeping people around for years to come. Best Inventory Management Software. Best Inventory Management Software for Ecommerce. Best Inventory Management Software for Small Businesses. What is Inventory Management Software?

Management 169

Management Multi-channel Payment Services WooCommerce 169

Retail TouchPoints

JULY 29, 2020

The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010. The Burton name is on 66 stores in 10.

Omnichannel 317

Omnichannel eCommerce POS eCommerce Marketing 317

Retail TouchPoints

JUNE 3, 2024

We have additionally focused more of our labor hours on perpetual inventory management in our stores by adding specific inventory management shifts and specialized inventory training in each store.” For its Q1 2024, which ended May 3, 2024, Dollar General’s net sales reached $9.9 billion , a 6.1% compared to Q1 2023.

Payment Services 279

Payment Services Supplies Management Improvements 279

Retail TouchPoints

JANUARY 28, 2021

The Parisian fashion house has more than 350 points of sale across more than 30 countries throughout Europe, Asia and the U.S., Territory managers have the ability to select an optimal mix of products for their territory and strategically place orders either on-site or virtually. “In in addition to its website.

Omnichannel 254

Omnichannel Point of Sale Fashion Supplies 254

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. She has worked with several global companies focusing on risk management strategy.

Payment Services 278

Payment Services Retail POS Operations 278

Retail TouchPoints

MARCH 15, 2023

However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty. A lot of companies are looking to do more with less via productivity tools like task management, communication tools, etc.

Operations 277

Operations Improvements Technology Management 277

Retail TouchPoints

JUNE 12, 2020

Rob Almond, CEO of facilities management firm NEST , spoke to Retail TouchPoints about the combined impact on brick-and-mortar stores from COVID-19 closures and the property destruction accompanying some of the initial Black Lives Matter protests, as well as new technologies designed to promote customer and employee safety and peace of mind.

Management 194

Management Definition Technology Customer Experience 194

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. There’s also the matter of securing the computer hardware that runs the store operations.

Payment Services 246

Payment Services Retail Point of Sale Supplies 246

Retail TouchPoints

SEPTEMBER 3, 2020

Key features include: A modular design to provide flexibility and customization options retailers’ unique store environment; Self-learning and correction capabilities that interpret common shopper behaviors to support better experiences; Multi-attribute item security that aims to balance performance and security by configuring the level of risk that (..)

Mobile 299

Mobile Operations Improvements Management 299

Algopix

JULY 9, 2023

Inventory management plays a critical role in the success of any business. Efficiently managing inventory levels, tracking stock movements, and streamlining order fulfillment processes are essential to meet customer demands and stay ahead of the competition. Inventory management is the backbone of successful businesses.

Payment Services 97

Payment Services Operations eCommerce Platforms Management 97