Retail TouchPoints

MAY 29, 2024

Businesses and organizations across virtually all markets and niches are exploring how artificial intelligence (AI) could benefit their operations. AI can help managers monitor and evaluate guest activity, including how many stay onsite for lunch or dinner, explore spa services and walk past gift shops or minimarkets.

POS 327

POS Merchant Services Point of Sale Department Stores 327

Retail TouchPoints

OCTOBER 30, 2024

Managing Endpoint Devices Doesn’t Have to be this Hard As a retailer, your investments in a modern customer experience shouldn’t result in added risk to your IT environment. Also, automation plays an important role in IT operations. Matt Hastings is the VP of Product Management at NinjaOne. IT teams today can (and should!)

Payment Services 269

Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

FEBRUARY 24, 2023

Coles Group , which operates a chain of more than 800 supermarkets across Australia, will deploy the Bringg delivery management platform in a bid to make its home delivery operations more efficient. The solution will make it easier for Coles to allocate deliveries to its network of carriers and track deliveries in real time. “We

Management 276

Management POS Fulfillment Operations 276

Ecommerce Platforms

APRIL 29, 2022

The debate of Shopify POS vs Clover POS can be more complex than it seems. With both Clover and Shopify, you can sell products online and offline, manage payments from a multitude of different sources, track your inventory and so much more. Shopify POS vs Clover POS: An Introduction. Shopify POS.

POS 209

POS Shopify Merchant Services Payment Services 209

Retail TouchPoints

MAY 3, 2023

In this case, we used ID-POS data, which bypasses all the challenges of third-party data as an abundant and rich first-party data source. Using ID-POS Data to Drive Modern Signal-Based Targeting A February 2023 Deloitte report found that the right combination of digital transformation actions can generate up to $1.25 trillion in value.

POS 276

POS Customer Experience Customer Technology 276

iVend

FEBRUARY 21, 2025

As a retailer, you rely on your POS technology for store operations, and you may well have an Enterprise Resource Planning (ERP) system as well or be considering one. But rather than seeing them as two essential but separate – entities, the retailers who get the most from their POS and ERP systems are those that integrate them.

Payment Services 52

Payment Services POS Operations Retail 52

Ecommerce Platforms

SEPTEMBER 1, 2022

The best cheap POS system can be an important investment for growing companies. A cheap POS system can be an ideal purchase for a company looking to access a range of features at a lower price. Today, we’ll be looking at the best cheap POS systems, and what makes them such an attractive investment for smaller brands.

POS 197

POS Payment Services lightspeed Payments 197

Ecommerce Platforms

MARCH 14, 2022

Mobile POS systems are all the rage right now, and as we head into 2022, their adoption rate is only going to increase. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years.

POS 197

POS Payment Services Mobile Payments 197

Retail TouchPoints

MARCH 24, 2023

As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect actionable data to potentially scale their business. Here are just a few ways a good system can improve your business operations. COVID-19 changed the way businesses function.

Improvements 290

Improvements Management Customer Banking 290

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

MARCH 7, 2025

If you have fulfillment and payment data connected, the customer could [make that additional purchase] with the click of a button in the app, seamlessly within that same transaction, rather than the shopper having to use the in-store POS to make the additional purchase, he noted.

Payment Services 138

Payment Services Retail POS Fulfillment 138

Retail TouchPoints

JANUARY 29, 2021

For Vietnamese retail management firm Au Chau Fashion and Cosmetic Company (ACFC) , the rapid adoption of online shopping spurred by COVID-19 store closures offered an opportunity to beef up the omnichannel experience across its suite of international brands. .

Management 264

Management Payment Services Other Magento 264

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Retail digital transformation is the process of leveraging technology to fundamentally change the way a retail business operates. Data Analytics: Leveraging big data and analytics tools to gain insights into customer behavior, inventory management, sales forecasting, and marketing strategies. What is Retail Digital Transformation?

Payment Services 110

Payment Services Retail Mobile POS 110

Kissmetrics

DECEMBER 9, 2020

Getting the best inventory management software for your business will make all of it a reality. And if that isn’t enough, the software tool can also help you reduce operating costs, increase revenue, and most importantly, ensure greater customer satisfaction. How to Choose the Best Inventory Management Software for You.

Management 233

Management Payment Services Shipping Costs Multi-channel 233

Retail TouchPoints

APRIL 15, 2021

Ideoclick has launched Pulse Compliance, an operational intelligence tool designed to automatically synthesize data sources and distill them into a single view for Amazon sellers. Pulse Compliance was built to help brands navigate complex compliance disputes on Amazon Vendor Central.

Payment Services 263

Payment Services Management POS Operations 263

Retail TouchPoints

APRIL 27, 2023

Kroger will improve networking support for in-store experiences, benefiting both shoppers and associates, by deploying the ExtremeCloud IQ cloud management and WiFi 6E access points across its brick-and-mortar fleet.

Management 288

Management Operations Improvements Customer 288

Mi9

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention. With mPOS, sales associates are not bound by a traditional checkout counter.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

Payment Services 245

Payment Services Operations Banking Technology 245

Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. The Vital Importance of Listening to Store Teams Mikos and other Walgreens executives were well aware that store pickup had to operate like clockwork, and it’s used a combination of training and technology to make that happen.

Payment Services 246

Payment Services Operations Omnichannel Fulfillment 246

Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses. By streamlining and integrating operations, retailers can simplify how they manage large, cross-functional teams and various locations and channels.

Merchant Services 264

Merchant Services Shopify POS Multi-channel 264

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. As if this workhorse of retail didn’t have enough to manage, today’s increasingly complex landscape has added other “responsibilities” to the POS.

Point of Sale 262

Point of Sale POS Payment Services Merchant Services 262

Retail TouchPoints

JULY 29, 2020

The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010. Like its ERP system, Burton’s POS was dated and needed to be replaced.

Omnichannel 317

Omnichannel eCommerce POS eCommerce Marketing 317

Groove

OCTOBER 15, 2020

Prior to working with our team, the G&M website used the Magento 1 platform to run their online operations. The Givex POS was developed specifically for restaurants and offers 200+ features to help restaurants manage their businesses. Transitioning To BigCommerce. How The Givex Integration Benefits G&M.

BigCommerce 366

BigCommerce Gifts eCommerce Magento 366

Groove

OCTOBER 15, 2020

Prior to working with our team, the G&M website used the Magento 1 platform to run their online operations. The Givex POS was developed specifically for restaurants and offers 200+ features to help restaurants manage their businesses. Transitioning To BigCommerce. How The Givex Integration Benefits G&M.

BigCommerce 356

BigCommerce Gifts Magento POS 356

Retail TouchPoints

JULY 2, 2020

The solution provider has added Live Voice and Video Chat, Event Management and All-in-One Appointment Management to its clienteling suite in order to help retailers manage new operating procedures and customer preferences. Shoppers also can schedule times themselves.

Operations 179

Operations Live Chat eCommerce POS 179

Retail TouchPoints

MARCH 18, 2024

The retailer also plans to open additional staffed POS lanes for shoppers who have more items, need help or who “just enjoy connecting with our team to help them get on their way sooner,” according to a company statement. The future likely holds a hybrid model where self-service POS coexists with traditional systems.

POS 259

POS Payment Services Customer Experience Operations 259

Ecommerce Platforms

JULY 8, 2019

Store management and payment processing – the two functions that pretty sum up what you should expect from a POS system. In other words, leveraging an efficient point of sale system software should help you streamline all your in-store operations. Choosing the best POS system, sadly, is not that easy. In the U.S.,

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Retail TouchPoints

JULY 3, 2023

stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ Order Management Upgrades Put Shoppers in Control Flexibility is another important part of operations. There’s a lot on the line.”

Management 278

Management Payment Services Payments Operations 278

iVend

NOVEMBER 7, 2023

Successful retail requires operational efficiency – the more streamlined the business processes the greater the potential for reduced costs and increased business growth. So retailers are looking for ways to optimize retail operations, across every process – and retail technology is a powerful enabler.

POS 97

POS Operations Technology Retail 97

Retail TouchPoints

JULY 13, 2023

The company currently operates 23 stores in Canada under the JD , size? The Retail Management Suite from Jesta I.S. includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention.

POS 245

POS Omnichannel Supplies Mobile 245

Retail TouchPoints

JUNE 29, 2021

DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations as the company plans to expand its brick-and-mortar footprint across the U.S. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “Our

Omnichannel 213

Omnichannel POS Fulfillment Operations 213

Retail TouchPoints

JUNE 23, 2023

Edge technology, the systems that operate outside the cloud and corporate data center, form part of a bigger retail architecture that includes public cloud, SaaS solutions, ecommerce stacks, distribution centers, customer owned or leased data centers — all operating “above store” and right across the network to the frontline systems.

Payment Services 278

Payment Services POS Operations Technology 278

Retail TouchPoints

SEPTEMBER 14, 2023

The youth fashion and lifestyle brand is tapping Cart.com ’s logistics expertise and order and inventory management capabilities to support all its U.S. fulfillment operations.

Fulfillment 263

Fulfillment POS Point of Sale Omnichannel 263

Retail TouchPoints

JULY 21, 2022

PFS’ RetailConnect aims to enable retailers to fulfill ecommerce orders from brick-and-mortar stores efficiently and without disrupting ongoing store operations. RetailConnect combines an order management platform with lightweight hardware to help increase speed and accuracy.

Fulfillment 275

Fulfillment POS Retail eCommerce Platforms 275

Retail TouchPoints

AUGUST 11, 2020

The parent company operates nearly 14,500 convenience stores worldwide. In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

Payment Services 268

Payment Services POS Operations Technology 268

Retail TouchPoints

MAY 29, 2024

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

Omnichannel 264

Omnichannel Payment Services POS Multichannel 264

Retail TouchPoints

AUGUST 23, 2024

From ‘credential stuffing’ to phishing to exploitation of vulnerabilities, cybercriminals have many options to violate consumer data privacy, disrupt store and warehousing operations and execute denial of service. It can also prevent a retailer from being able to trade by removing access to critical POS, inventory or financial systems.

Payment Services 317

Payment Services Retail Operations Management 317