Retail TouchPoints

JUNE 7, 2021

Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. . Conduct Background Screening and Provide Ongoing Training. The answer lies in embracing the digital disruption rather than running from it.

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Supplies Retail Fulfillment Point of Sale 311

iVend

APRIL 2, 2025

If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation.

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Retail TouchPoints

FEBRUARY 27, 2024

The Evolving Threat Landscape Retailers increasingly rely on digital platforms for sales, inventory management and customer engagement. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

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Retail TouchPoints

OCTOBER 7, 2020

We were already on a very demanding timeline to implement the system across more than 2,000 points of sale in the U.S. COVID-19 forced both Hudson and Flooid to come up with creative solutions for deployment and training on the new system. Due to the pandemic, we couldn’t get people in the same room to be safely trained.

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Retail TouchPoints

JUNE 3, 2024

We have additionally focused more of our labor hours on perpetual inventory management in our stores by adding specific inventory management shifts and specialized inventory training in each store.” For its Q1 2024, which ended May 3, 2024, Dollar General’s net sales reached $9.9 billion , a 6.1% compared to Q1 2023.

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Retail TouchPoints

JULY 9, 2024

Sharmeelee Bala Owned by Simon Property Group and Brookfield Asset Management since late 2020 , JCPenney is actively working to retake its place as a leading department store retailer, most notably with a $1 billion turnaround plan unveiled in September 2023.

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BigCommerce

APRIL 6, 2018

The SSC defines and manages the standards, while compliance to them is enforced by the credit card companies themselves. Most Notable Retail Data Breaches: In 2005, Wal-Mart had a serious security breach targeting their point-of-sale systems. If you host and manage your own ecommerce platform (i.e.

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Merchant Services Payment Services Payments Document 419

Retail TouchPoints

AUGUST 14, 2023

One of the biggest operational changes that grocery retailers will face is employee training and role reassignment. Grocery retailers must create specialized training programs for new roles and responsibilities. It explained that “building the portal wasn’t enough, nor was training branch associates to show customers how to use it.

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Retail TouchPoints

DECEMBER 16, 2022

With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales. A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages.

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Retail TouchPoints

MARCH 7, 2025

Additionally, more than half ( 56% ) are challenged by the need to train staff and manage the shift from old to new systems, with 48% concerned about deploying new payments infrastructure without affecting other retail operations.

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Retail TouchPoints

JULY 21, 2020

Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers.

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Retail TouchPoints

FEBRUARY 2, 2023

For years, retailers have invested in digital tools to help gather data on critical items such as from point of sale (POS), inventory management, foot traffic, specific stores and more. Managers can easily analyze KPIs quickly to evaluate turnover and absence rates in real time, and then retool recruitment processes as needed.

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Retail TouchPoints

JULY 14, 2023

It was a really easy transition,” said Rene Marrufo, Store Manager for the North Face’s Las Vegas outlet. Tackling the Unknowns of New Store Technology To maximize the ROI of in-store tech, retailers need to ensure associates are fully trained in how to use it — especially if errors or issues emerge.

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Fabric Blog

MARCH 25, 2025

However, inventory management is impossible with outdated systems or siloed inventory data. Order fulfillment complexity Omnichannel retail often means managing multiple fulfillment methods: buy online, pick up in-store (BOPIS), curbside pickup, ship-from-store, dropshipping , etc. What is supply chain order management?

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RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 6, 2022

Does your retail management system do what you really need? And can it manage all aspects of your retail operations from one place? What is an integrated retail management system? What are the benefits of an integrated retail management system? This means that you can access all functionality and data at your fingertips.

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Retail TouchPoints

SEPTEMBER 4, 2024

Stores are no longer just a point of sale; they must be vibrant interactive environments that foster a community. Leveraging AI for supply chain management and trend forecasting can significantly enhance customer convenience by predicting and adapting to supply and demand fluctuations.

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Retail TouchPoints

SEPTEMBER 28, 2021

The best physical storefronts aren’t just rows of products and points of sale. One thing for retailers to note: make sure the service staff is well trained and knowledgeable about your products. Much like how the best in-store sales staff are experts in their field, invest in your customer service representatives.

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Algopix

OCTOBER 10, 2023

Inventory management is a critical aspect of running a successful business, whether you’re a small retailer or a large multinational corporation. In today’s fast-paced and competitive business environment, the efficient management of inventory can make or break a company. Minimize carrying costs and holding expenses.

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RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Retail employees are increasingly stretched, whether it’s customer data at their fingertips to personalize the experience or tools to manage new forms of payment such as curbside pickup. What is retail workforce management? Discover how retailers can succeed with modern workforce management technologies. Task Management.

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Management Payment Services Retail Omnichannel 98

BigCommerce

SEPTEMBER 5, 2018

Hire and train extra staff early, and make sure they’re on-deck for Small Business Saturday. Try the following: Business card contests: Drive more customer engagement by holding contests at points of sale and online. Manager of Retail Search Operations, CPC Strategy. Leverage the foot traffic. – Josh Brisco, Sr.

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Retail TouchPoints

JUNE 23, 2023

Unlike data centers, edge infrastructure manages unreliable networking, where latency, jitter or availability issues are common, particularly in large distributed store estates. Take cloud point-of-sale (POS), for example. However, like any tool, cloud works well for some jobs but not others.

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Retail TouchPoints

JULY 5, 2024

Practical Tips for Managing ‘Success Disasters’ and Meeting Consumer Demands Navigating the challenges of today’s digital era requires retailers to have proactive and practical strategies to avoid “success disasters” and ensure resilience.

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Retail TouchPoints

SEPTEMBER 13, 2024

That’s one reason why customers value seamless omnichannel experiences, such as mobile apps that are connected to inventory management software to enable searching for stocked products at local storefronts, or scanning mobile QR codes for loyalty programs and coupons. Shoppers also highly value convenience.

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Retail TouchPoints

JULY 12, 2023

In short, AIOps is like DevOps, in that it brings together service and performance management along with automation to provide continuous insights and enable improvement. Because of this, Gartner recently introduced AI Networking , which is a subset of AIOps defined as more efficient way to manage Day 2 network operations.

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Retail TouchPoints

APRIL 11, 2024

He is also an adjunct professor at the Kellogg School of Management at Northwestern University, where he teaches innovation and growth strategy. He is a faculty coach at The University of Chicago Booth School of Business, training educators on new innovation concepts.

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Retail Mobile Consumer Recommendation 290

Korona

MARCH 4, 2023

A point of sale (POS) system is essential to any successful retail business. In this article, we’ll break down these costs in detail, comparing some of the most popular point of sale software packages so that you can make an informed decision when it comes to purchasing your POS system. Let’s dive in!

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Retail TouchPoints

SEPTEMBER 8, 2020

Software deployed on mobile or touchscreen devices is being adopted by retailers for everything from point-of-sale and clienteling solutions to endless aisle kiosks. After all, your associates probably all carry phones that they could use, and you wouldn’t have to worry about purchasing or managing hardware. Not so fast.

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Retail TouchPoints

JULY 25, 2023

The Vital Importance of Listening to Store Teams Mikos and other Walgreens executives were well aware that store pickup had to operate like clockwork, and it’s used a combination of training and technology to make that happen. You won’t have retention, a high repeat rate or customer lifetime value with those customers” if they have to wait.

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Payment Services Operations Omnichannel Fulfillment 246

Korona

JANUARY 26, 2023

Despite the sheer diversity of all these channels, one crucial tool can synchronize sales and customer data across these platforms: POS software. Point of sales for multichannel retailers has specific features you need to look for. Robust Inventory Management Features Inventory management is a key capability for any retailer.

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Kissmetrics

SEPTEMBER 30, 2021

Using a traditional content management system (CMS) architecture has been the standard for front-end web management. A headless CMS is a back-end-only content management system that works as a content bucket. Without using decoupled architecture, companies would have to scale their servers to manage large amounts of data.

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iVend

JANUARY 13, 2022

iVend Retail Management Suite iVend’s retail technology helps retailers in returns management. Returns Management: Returns drives sales and satisfaction Returns management is an integral part of the overall customer experience and your returns policy is therefore an important element.

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Wiser

DECEMBER 10, 2019

1: Improved Store Associate Training. We’ve all been in line only to have the person behind the register trip up while scanning items or flip on the light to call over a manager to help. That begins with store associate training. As an added bonus, training associates can help improve checkout in other ways beyond speed.

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365 Retail

DECEMBER 23, 2024

With vast customer data flowing through point-of-sale systems, mobile apps, and e-commerce platforms, retailers are facing unprecedented cybersecurity challenges. Point-of-Sale (POS) System Attacks POS systems are frequently targeted by hackers. million in losses per breach. Practical Solutions for Retail Cybersecurity 1.

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Retail TouchPoints

APRIL 20, 2023

While this provides a point of familiarity for retailers used to managing shopper expectations on social media, they need to be aware of how the digital leapfrog will impact the relationship between their brand and the next billion consumers. There may be a path whereby this point of sale becomes the source for last mile delivery.

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Algopix

JULY 9, 2023

Inventory management plays a critical role in the success of any business. Efficiently managing inventory levels, tracking stock movements, and streamlining order fulfillment processes are essential to meet customer demands and stay ahead of the competition. Inventory management is the backbone of successful businesses.

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Retail TouchPoints

JANUARY 8, 2024

This includes monitoring their employees and ensuring they receive the training they need to manage money and inventory appropriately. To combat unnecessary mistakes and internal theft, fraud and abuse, retailers must implement a more robust strategy.

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Recommendation Omnichannel Shipping Costs eCommerce 261

iVend

APRIL 6, 2023

A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. iVend Point of Sale (POS) iVend are leading experts in retail point of sale.

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