Retail TouchPoints

DECEMBER 31, 2024

The number of returns is growing and managing them is critically important to maintaining margins and customer satisfaction. Returns negatively impact brands in several ways including processing costs, shipping fees, unsellable merchandise and more. Ellie Crawford is the Director of Product Management at Manhattan Associates.

Payment Services 311

Payment Services Shipping Costs Retail Shipping 311

lateshipment

NOVEMBER 4, 2024

So, in this blog, we’ve covered a comprehensive holiday schedule in the form of information on shipping deadlines and peak season surcharges for the 2024 season. The holiday shopping rush can turn out to be overwhelming, leading to issues like shipping delays, inventory shortages, customer service overload, and so much more.

eCommerce 130

eCommerce Shipping Costs Shipping Operations 130

lateshipment

JANUARY 24, 2025

You’re happy to make a sale, pack it up carefully, and ship it off. Unfortunately, shipping mishaps like lost, damaged, or stolen packages arent rare. This is where shipping protection software swoops in to save the day (and your reputation). What is Shipping Protection Software? The result?

Shipping Costs 130

Shipping Costs Shipping Merchant Services eCommerce 130

lateshipment

MARCH 25, 2025

What is the Shipping Journey? Key Stages Involved in the Shipping Journey The stages in an online shopping journey refer to the steps that customers take from the time they realize a need for a product to the time they purchase it and even after. High shipping fees, complex checkout processes, and trust concerns often drive them away.

Shipping Costs 130

Shipping Costs Shipping Payment Services eCommerce 130

lateshipment

MARCH 8, 2025

Late delivery incidents are frequent, almost inevitable, and happen primarily because shipping carriers fail to keep up with their promises of on-time delivery despite their busy schedules during times like the holiday season and while facing supply chain disruptions. Well, here are the top 10 most common causes of late deliveries: 1.

Management 130

Management eCommerce Shipping Shipping Labels 130

lateshipment

FEBRUARY 23, 2025

Returns management isnt just about slapping a label on a packaging box and calling it a day. What is Returns Management? Returns management is a part of the reverse logistics supply chain and refers to the process of handling returns requests raised by customers. If you dont have one yet, it’s time to create one.

Management 130

Management eCommerce Shipping Costs Shipping Labels 130

lateshipment

FEBRUARY 1, 2025

For an e-commerce business, managing product returns can feel like trying to herd catschallenging and, at times, downright chaotic. Enter returns management softwarea robust tool that transforms returns headaches into streamlined operations. What is Returns Management Software? Thats a steep cost for facilitating a return.

Management 130

Management Shipping Costs eCommerce eCommerce Platforms 130

Retail TouchPoints

JANUARY 5, 2024

The technology will help Aldi centralize global shipping volume, increase cost transparency and improve its control over the movement of goods throughout the supply chain, as well as develop a strategic ocean freight procurement strategy.

Shipping Costs 277

Shipping Costs Supplies Shipping Management 277

Retail TouchPoints

OCTOBER 31, 2024

David’s Bridal has introduced Adored by David’s , a resale program that will be managed by Arrive Recommerce. Arrive Recommerce will be responsible for receiving and inspecting inventory, assigning value and shipping items directly to customers.

Document 288

Document Accessories Fashion Shipping 288

lateshipment

FEBRUARY 1, 2025

Say hello to returns management automation, the ultimate game-changer for modern e-commerce. What is Returns Management Automation? Returns management automation is a process that is specially designed to facilitate smooth returns and exchanges for e-commerce businesses.

Management 130

Management Shipping Costs eCommerce Operations 130

Retail TouchPoints

JANUARY 12, 2025

In 2023, the retailer started using the app to help manage one of the industrys biggest grey market challenges: the sneaker craze. These customers receive an alert that they can either get the shoes shipped to them or pick them up in a brick-and-mortar store.

Sporting Goods 275

Sporting Goods Mobile Shipping Travel 275

Retail TouchPoints

JANUARY 17, 2025

She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines. Shaw: Its going to be very similar to what were doing on ships. We analyze every cruise line, ship and itinerary [in curating different assortments].

B2B 278

B2B Travel Retail Shipping 278

Groove

OCTOBER 27, 2024

It’s crucial to choose an eCommerce platform that will support a variety of your business needs, including complex pricing options, customer account management, and bulk ordering. Implementing Key B2B Features In the B2B landscape, your customers want access to information—fast.

B2B 329

B2B eCommerce B2C Shipping Costs 329

Retail TouchPoints

NOVEMBER 21, 2024

For example, the dockworker strike ended quickly, but still caused shipping backlogs. Meanwhile, it looks like Great Lakes shipping could be affected by higher-than-average precipitation. However, it’s not only about time management. Data Consolidation for Logistical Snafus Not every part of a supply chain is under control.

Shipping Costs 274

Shipping Costs Retail Toys Games 274

Retail TouchPoints

JULY 10, 2024

There’s an inventory sweet spot you’re always looking to achieve — not overstocking, not understocking, and still managing to keep up with changing buyer demands. Learning to master your inventory management processes can net significant bottom-line results in your ecommerce business. 4: Identifying inventory: Mislabeling items.

Operations 278

Operations Management Shipping Costs Merchant Services 278

lateshipment

MARCH 25, 2025

Your products are the heart of your business, and shipping is what gets them where they need to go. These extra needs require extra effort from the shipping carrier, and that’s where shipping surcharges come into play. They are add-ons to your base shipping cost and cover the specialized services or unique circumstances.

Shipping Costs 130

Shipping Costs Shipping Management eCommerce 130

Retail TouchPoints

JULY 22, 2024

Flawless execution of fulfillment operations is the baseline for competing in the marketplace, and traditional warehouse management systems (WMS) can’t keep up. That’s where a modern fulfillment management system (FMS) steps in to meet both internal and external needs.

Fulfillment 277

Fulfillment Shipping Costs Management B2B 277

lateshipment

MARCH 8, 2025

Manage customer expectations A well-crafted return policy can help you manage your customer expectations. This manages the customer’s expectations upfront and prevents them from being disappointed or angry if they later decide they don’t want the watch and try to return it. Do you accept international returns?

Shipping Costs 130

Shipping Costs Shipping Document Shipping Labels 130

Retail TouchPoints

DECEMBER 9, 2024

The Challenges of Shipping Cheese But when done well, an advent calendar can be a boon for business, as it has been for Cheese Brothers. So, yeah, it’s hard to ship, but honestly that keeps the competition at bay, because nobody wants to deal with it. But for cheese the ideal temperature is refrigerated, so around 40 degrees.

Small Business Retail 272

Small Business Retail Shipping Costs Gifts Social Media 272

lateshipment

MARCH 16, 2025

When you ship through DHL, FedEx, UPS, or USPS most packages make it to their destinations intact and on time. This is because customers the accountability of the package from checkout to delivery falls on the business they ordered from rather than the shipping carrier, a third party. Who exactly gets blamed when this happens?

Shipping Costs 130

Shipping Costs Payment Services Document Shipping 130

Retail TouchPoints

DECEMBER 17, 2024

For example, using dynamic filtering and sorting capabilities, customers can narrow search results to surface in-stock products, or items available for immediate shipping they can also sort by available quantity and exclude pre-order or backordered items. This helps you provide transparency on shipping windows based on inventory supply.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

lateshipment

MARCH 4, 2025

Plus, there are the costs: return shipping, processing fees, and the ever-present risk of lost revenue. Return optimization is the process of managing the entire return lifecycle to ensure that returns are handled efficiently, cost-effectively, and in a way that maximizes customer satisfaction and minimizes negative impact on the business.

eCommerce 130

eCommerce Shipping Costs Shipping Order Fulfillment 130

Retail TouchPoints

DECEMBER 5, 2024

Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — They need to keep track of what’s new, what’s unique to their location and what just went on sale. Associates have to be omnichannel fulfillment specialists. the fulfillment scenarios really are endless.

POS 275

POS Payment Services Shipping Costs Fulfillment 275

Retail TouchPoints

DECEMBER 9, 2024

Managing Viral Product Moments: A New Challenge With social media driving many purchasing decisions for younger consumers, the possibility of a product going viral is both a massive opportunity and a logistical challenge. Effective management of these moments requires more than just logistics.

Consumer 277

Consumer Social Media Fulfillment Shipping Costs 277

Retail TouchPoints

DECEMBER 28, 2022

Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. Best suited for small-scale businesses, system automation is used for rapid, data-driven decision-making to manage basic processes efficiently, alongside quality inspection. Sophisticated Automation.

Management 279

Management Order Fulfillment Fulfillment Shipping Costs 279

Retail TouchPoints

OCTOBER 11, 2024

For example, on shopping channels with multiple distributors, sellers may be deprioritized on the site for overselling or shipping incorrect items. This ensures that like items are not stored randomly across a warehouse and allows retailers to accurately manage inventory. Vision AI is supporting the retail industry in this way, too.

Omnichannel 295

Omnichannel Technology Operations Shipping Costs 295

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Another key challenge for Hot Topic’s inventory management system is ensuring its BOPIS options run smoothly even as it fulfills orders across multiple channels.

Management 278

Management POS Shipping Costs Supplies 278

Retail TouchPoints

JANUARY 9, 2025

The industry also will need to keep an eye on global conflicts that can slow down transportation and logistics, such as the attacks by Houthi rebels that slowed down ship traffic in the Red Sea in 2024. How are brands keeping up and managing the influx of channels, while still maintaining a consistent brand presence? administration.

Supplies 289

Supplies Shipping Costs B2C Channel 289

lateshipment

MARCH 22, 2025

Shipping delays , lost packages , and cryptic or even MIA status updates can turn a straightforward process into a logistical puzzle, slowly bleeding your customer experience. 97% of customers expect to be able to monitor their orders every step of the shipping journey. But lets be honestnot every tracking experience is seamless.

eCommerce 130

eCommerce Shipping Reference Information 130

lateshipment

MARCH 3, 2025

Set Up a Returns Management System A dedicated returns management system can be a game-changer. How Lateshipment's Returns Management Software helps to prevent Returns Fraud Returns are a fact of life in e-commerce, but they can quickly turn into a nightmare when fraud enters the picture.

Shipping Costs 130

Shipping Costs eCommerce Management Electronics 130

Retail TouchPoints

SEPTEMBER 18, 2023

With new services like Supply Chain by Amazon and Amazon Shipping joining existing offerings such as FBA and Amazon Lending, Amazon is firmly positioning itself more and more as a tech-powered service company and less and less as a retailer. Now qualified sellers can borrow more, up to $5 million.

Payment Services 321

Payment Services eCommerce Shipping Costs Multi-channel 321

Retail TouchPoints

FEBRUARY 26, 2025

Shipping and Beyond Unfortunately, the security and fraud risks continue after orders are approved. One is shipment diversion: when criminals place an order using stolen data or a hijacked account, they leave the default shipping address unchanged to avoid raising fraud flags.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

lateshipment

FEBRUARY 21, 2025

From squeezing profit margins with added shipping costs to complicating logistics and tarnishing customer loyalty, the ripple effects of returns are far-reaching. Financially Draining Due to the Cost of Shipping The NRF reports that returns cost retailers approximately $400 billion annually in the US alone.

eCommerce 130

eCommerce Shipping Costs Shipping Customer Loyalty 130

Retail TouchPoints

JULY 3, 2023

Order Management Upgrades Put Shoppers in Control Flexibility is another important part of operations. Snipes’ order management system (OMS) was already very good at planning routes for efficient fulfillment, but the challenges of modern ecommerce mean that good routing isn’t enough. It’s a nightmare.

Management 278

Management Payment Services Payments Operations 278

Retail TouchPoints

SEPTEMBER 23, 2022

In internal fulfillment, the business handles the complete process of storing, packing and shipping. The company must have a warehouse to keep its inventory, and a logistics team to manage the goods for storing, ordering and shipping directly to stores/distributors or customers. Can you fulfill the orders in a timely manner?

Shipping Costs 331

Shipping Costs Order Fulfillment Fulfillment Shipping 331

lateshipment

MARCH 23, 2025

When DHL, one of the biggest names in global shipping, doesnt deliver (quite literally), it can leave e-commerce businesses scrambling in confusion. In the first case, youre bearing the cost of re-shipping the package, while in the latter, youll have to lose out on the revenue. The rest will be managed by our solution.

Shipping Costs 130

Shipping Costs eCommerce Shipping Document 130

lateshipment

MARCH 15, 2025

This means facilitating accurate and streamlined order processing, quick and secure shipping of the package, real-time tracking to help them gain a quick update on where their order is and when they can expect the doorbell to ring, and lastlytimely delivery. So, managing the tall customer expectations today is as easy as onboarding our tool!

Payment Services 130

Payment Services Shipping Costs eCommerce eCommerce Platforms 130