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What Is AOV? Meaning, Importance & Tips to Improve Average Order Value

Groove

When you are able to boost the average amount of money that a customer spends on each order, you can reduce the need to acquire more customers and potentially cut shipping costs. This could help your company grow while minimizing your advertising expenses.

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E-Commerce Holiday Shipping: Balancing Cost And Reliability

lateshipment

The truth of shipping becoming a defining factor in the customer experience, especially during the holidays cannot be stressed enough. These customers are so invested in them that a single instance of delay or any other delivery issue for that matter can lead to customer churn and lost costs. Frequent Challenges of Holiday Shipping 1.

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Note to Retailers: How to Maximize the Post-Purchase Experience With a Modern Order Management System

Retail TouchPoints

According to PwC, businesses that reduce friction for consumers and empower all employees to make things right whether through returns, price adjustments or other policies bring higher customer satisfaction and more forgiveness. How can Retailers Improve Post-Purchase Using an Order Management System (OMS)?

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Wholesale B2B eCommerce: Platforms, Trends & Tools You Need

Groove

This shift from manual processes to digital channels enables real-time order processing, inventory management, and personalized pricing. BigCommerce supports advanced integrations for inventory and pricing. Magento 2 offers flexibility but requires greater technical expertise.

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Rethinking Retail Returns

Retail TouchPoints

Welcome to the world of retail returns, an expensive, cumbersome yet essential part of the industry. The number of returns is growing and managing them is critically important to maintaining margins and customer satisfaction. In a report from Radial, the average return costs retailers an estimated $27 on a $100 ecommerce order.

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Shipping Food: We Created A Custom Shipping App For This Restaurant

Groove

There's so much to account for when shipping food, like product availability, shipping on time, displaying accurate costs and more. Shipping Food: G&M's Custom Calendar Shipping App. The inaccurate shipping costs and delivery times was a huge roadblock for the company, so our team stepped in to help.

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Your Ultimate Guide to Shipping Automation in 2025

lateshipment

Imagine a world where your shipping process runs like a well-oiled machineno missed deliveries, no tracking nightmares, and definitely no irate customers flooding your inbox. Well, welcome to the reality of automated shipping. What is Shipping Automation? Sounds like a dream? Spoiler alert: its a total game-changer.