Retail TouchPoints

JANUARY 9, 2025

election were announced, tariffs have been on every retail and supply chain executives mind. How are retailers in the B2B and B2C space preparing for supply chain disruptions caused by potential tariffs in 2025? The overall impact on supply chains from tariffs and other disruptions will certainly be significant.

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Supplies Shipping Costs B2C Channel 289

lateshipment

MARCH 3, 2025

Imagine a world where your shipping process runs like a well-oiled machineno missed deliveries, no tracking nightmares, and definitely no irate customers flooding your inbox. Well, welcome to the reality of automated shipping. What is Shipping Automation? Sounds like a dream? Spoiler alert: its a total game-changer.

Shipping Costs 130

Shipping Costs Shipping eCommerce Operations 130

Retail TouchPoints

NOVEMBER 21, 2024

The law of supply and demand dictates that prices will go up as retailers compete for fewer slots across TV and other channels. This leaves retailers with a supply conundrum: how do they balance those who are playing the long game while still having enough for the last-minute shoppers? However, it’s not only about time management.

Shipping Costs 274

Shipping Costs Retail Toys Games 274

Retail TouchPoints

JANUARY 17, 2025

She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines. Shaw: Its going to be very similar to what were doing on ships. We analyze every cruise line, ship and itinerary [in curating different assortments].

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B2B Travel Retail Shipping 278

Retail TouchPoints

APRIL 25, 2022

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive advantage in the global marketplace are investing more heavily in supply chain management. Seems simple enough, right?

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Supplies eCommerce Shipping Costs Customer Loyalty 329

BigCommerce

JUNE 8, 2017

As anyone well-versed in operational ecommerce is aware, this actually encompasses a number of complex steps throughout the supply chain that all play a significant role in how customers perceive your business. Order management. To name only a few of the steps, proper fulfillment requires: Warehouse organization. Self-fulfillment.

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Drop Ship Shipping Costs Fulfillment Shipping 417

lateshipment

MARCH 3, 2025

This is where proper returns management and reverse logistics come in like last-minute superheroes you can rely on to ensure your online business can handle returns without breaking the bank. In the world of e-commerce, an effective reverse logistics and returns management system is no longer a nice add-on; its a must.

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Management Shipping Costs eCommerce Shipping Labels 130

Retail TouchPoints

JULY 20, 2022

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. Experts agree that the supply chain has more impact on the customer experience than ever before. Top Supply Chain Investments.

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Supplies Shipping Costs Customer Loyalty Technology 306

Retail TouchPoints

JANUARY 9, 2024

But the supply chain disruptions that it exacerbated have not fallen by the wayside as easily as disposable masks did, with the global movement of goods continuing to be impacted by one challenge after another — from war and terrorist attacks to drought. The COVID-19 pandemic has, for all intents and purposes, ended.

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Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. Once goods make it off a ship, the next slowdown comes as dozens of entities with conflicts of their own work to accommodate their quick transport.

Supplies 305

Supplies Fulfillment Shipping Costs Multi-channel 305

Retail TouchPoints

FEBRUARY 2, 2024

It’s just the latest example of how extreme weather has taken a toll on the supply chain; the same dramatic dry/wet weather patterns also have increased prices for coffee, nuts and select produce. They hit the supply chain without warning, and businesses are alarmingly vulnerable to them.

Supplies 264

Supplies Shipping Costs Food and Beverages Management 264

Retail TouchPoints

MAY 10, 2023

Technology Leads to Category Leadership Shipping technology has significantly improved in recent years and is now a massive determinant of CPG brand success. More Visibility and Transparency Shipper intelligence technology provides CPG brands with increased, accurate visibility to track shipments and collect supply chain performance data.

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Supplies Technology Shipping Costs Food and Beverages 278

Retail TouchPoints

FEBRUARY 26, 2025

Supply Chain Security and Fraud Prevention Security and fraud issues that target your supply chain partners can have ripple effects that damage your business. Counterfeit items in the supply chain are a growing problem for all kinds of products, from aircraft parts and medical devices to cosmetics.

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Payment Services eCommerce Shipping Costs Supplies 236

lateshipment

MARCH 8, 2025

Late delivery incidents are frequent, almost inevitable, and happen primarily because shipping carriers fail to keep up with their promises of on-time delivery despite their busy schedules during times like the holiday season and while facing supply chain disruptions. Well, here are the top 10 most common causes of late deliveries: 1.

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Management eCommerce Shipping Shipping Labels 130

lateshipment

FEBRUARY 23, 2025

Returns management isnt just about slapping a label on a packaging box and calling it a day. What is Returns Management? Returns management is a part of the reverse logistics supply chain and refers to the process of handling returns requests raised by customers. If you dont have one yet, it’s time to create one.

Management 130

Management eCommerce Shipping Costs Shipping Labels 130

Retail TouchPoints

DECEMBER 1, 2021

Relentless challenges including supply chain disruptions, weather disasters and a ship stuck in the Suez Canal slowed shipments and delivery of goods to consumers. Shipping and delivery will continue to play a major role in how retailers, both small and large, perform and provide effective customer experiences.

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Shipping Costs Shipping Small Business Retail eCommerce 305

Retail TouchPoints

SEPTEMBER 15, 2021

Supply chains came under intense scrutiny with the advent of COVID-19 as new safety protocols, worker shortages in manufacturing countries and a range of shipping delays slowed the global movement of goods. Hal Lawton, President and CEO of Tractor Supply Company , will be the opening keynote speaker on Monday, June 20.

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Supplies Events Shipping Costs Fulfillment 263

Retail TouchPoints

SEPTEMBER 25, 2023

Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. This is excepting, of course, the professionals tasked with maintaining and operating those supply chains.)

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Supplies Shipping Costs Fulfillment Customer Experience 306

Retail TouchPoints

JUNE 15, 2022

Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe storing it for a while — maybe not (cross-docking) — and then getting whatever stuff they did store out to brick-and-mortar locations to be sold to the masses. Hey, that’s why they call it supply chain !

Supplies 264

Supplies Customer Omnichannel Shipping 264

Retail TouchPoints

FEBRUARY 4, 2021

But their cybersecurity teams pay much less attention to the sprawling network of vendors in the supply chain. Supply chains for large retailers can involve tens of thousands of manufacturers, haulage firms, technology vendors and other suppliers spread throughout the world. For hackers this is a window of opportunity.

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Supplies Payment Services Payments Shipping 299

Retail TouchPoints

OCTOBER 1, 2021

As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and cost. Many traditional retailers have relied on the belief that controlling more parts of their supply chain will bring costs down.

Supplies 279

Supplies Shipping Costs Fulfillment Shipping 279

Retail TouchPoints

APRIL 21, 2022

Supply chain struggles never used to make headlines. That changed over the past few years as the COVID-19 pandemic and then the Russian invasion of Ukraine strained the supply chains for everything from chicken tenders to precious metals — resulting in empty shelves, delayed order shipments, reduced profit and frustrated retail customers.

Supplies 263

Supplies Automotive Shipping Costs Management 263

Retail TouchPoints

OCTOBER 31, 2024

David’s Bridal has introduced Adored by David’s , a resale program that will be managed by Arrive Recommerce. Arrive Recommerce will be responsible for receiving and inspecting inventory, assigning value and shipping items directly to customers.

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Document Accessories Fashion Shipping 288

Retail TouchPoints

OCTOBER 27, 2023

Human rights advocates are applauding Canada’s new supply chain law. Regardless of their industry, companies that meet these criteria must produce annual reports outlining their due diligence measures to identify and mitigate the risk of modern slavery in their supply chains. The law, which goes into effect Jan.

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Supplies Retail Books Document 264

Retail TouchPoints

JUNE 7, 2024

Pulling the right levers to adjust your supply chain strategy can make a huge difference in today’s competitive market by ensuring that your store shelves are stocked accordingly and packages arrive to customers on time and as expected. Just one damaged item can have a trickle-down effect at every step of the supply chain.

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Supplies Shipping Costs Retail Definition 274

Retail TouchPoints

FEBRUARY 3, 2021

D Cloud inventory management platform throughout 162 stores, with the objective of increasing accuracy throughout the supply chain. It allows us to increase our online sellable stock, as we do not necessarily need to ship from our distribution centers anymore. Scotch & Soda will deploy Nedap’s !D

Management 290

Management Order Fulfillment Fulfillment Supplies 290

Retail TouchPoints

JULY 22, 2024

Flawless execution of fulfillment operations is the baseline for competing in the marketplace, and traditional warehouse management systems (WMS) can’t keep up. That’s where a modern fulfillment management system (FMS) steps in to meet both internal and external needs.

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Fulfillment Shipping Costs Management B2B 277

Retail TouchPoints

JULY 26, 2022

Worldwide pandemics and, more recently, military conflicts in Eastern Europe are continuing to cause significant disruption to global commerce, supply chains and consumers. Moving Supply Chains Closer to Consumers: A Case Beyond Economics.

Supplies 264

Supplies Shipping Costs Consumer Omnichannel 264

Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Ulta’s Three Pillars Connect Supply Chain, Associates and Shoppers.

Supplies 278

Supplies Shipping Costs Travel Multi-channel 278

lateshipment

MARCH 9, 2022

Shipping delays are inevitable even with the most efficient carriers. Dealing with shipping delays is no rocket science but first, we’ll bust a few delay-related myths along the way to make it easier for you. Shipping Delays are More Common Than You Think. On the contrary, shipping delays are more common than we believe.

Shipping Costs 246

Shipping Costs Shipping eCommerce Customer Retention 246

Retail TouchPoints

JANUARY 14, 2024

That rich data infrastructure is behind FedEx’s newest offering: fdx, “a comprehensive commerce platform that is closing the gap between physical and digital, managing supply chains from the point of demand to the point of delivery and including returns,” according to Raj Subramaniam, President and CEO of FedEx.

Supplies 299

Supplies Shopping Carts Information eCommerce Platforms 299

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. For Hot Topic’s Young Customers, ‘It’s All About Breadth’ At Hot Topic, two factors put additional pressure on an already complicated supply chain. It manages our BOPIS component.

Management 278

Management POS Shipping Costs Supplies 278

Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. In manufacturing, product substitution can be a valuable tool for optimizing inventory management.

Shipping Costs 264

Shipping Costs Customer Experience Supplies Improvements 264

Retail TouchPoints

NOVEMBER 19, 2021

Retailers saw strong results overall in Q3 2021 as the recovery continued, but supply chain shortages loom as they enter the holiday season. Victoria’s Secret Spills the Beans About Supply Chain Challenges. 16 and Target shares closed down 5% on Nov. 17, according to CNBC. Home Renovation Interest Remains High in Q3.

Supplies 272

Supplies Shipping Costs Fulfillment Improvements 272

Retail TouchPoints

JULY 21, 2022

As a result, many retailers are seeking to scale up their selection through models like drop ship and marketplace. But while these approaches can help reduce the supply chain costs of stocking and shipping millions of single items, they also have many retailers questioning their roles.

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Drop Ship Shipping Costs Shipping Marketing 264

Retail TouchPoints

JULY 10, 2024

There’s an inventory sweet spot you’re always looking to achieve — not overstocking, not understocking, and still managing to keep up with changing buyer demands. Learning to master your inventory management processes can net significant bottom-line results in your ecommerce business. 4: Identifying inventory: Mislabeling items.

Operations 278

Operations Management Shipping Costs Merchant Services 278

Retail TouchPoints

JUNE 3, 2022

population with next-day or two-day shipping. A custom box is created to fit the exact measurements of the order and sent to an associate, who can assemble up to four orders at once, for packing; and Ship: ?The associates while introducing new tech-focused jobs like control technicians, quality audit analysts and flow managers.

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Fulfillment Shipping Travel Operations 260