Retail TouchPoints

SEPTEMBER 29, 2021

Over the past few years, the subscription economy has grown to new heights. The digital transformation of commerce and the major shifts to subscriptions were crucial for companies in all markets to find a way to survive beyond the pandemic and create new channels to thrive. What Makes Subscriptions Appealing?

Subscription 298

Subscription Payment Services Payments Automotive 298

Retail TouchPoints

MAY 2, 2024

To guard against member indifference, retailers may want to consider adopting subscription program elements that can both boost “stickiness” and reveal more about customers’ wants and needs. Retailers need to invest in a seamless customer experience, which is becoming table stakes for a good subscription program. higher spend overall.

Subscription 289

Subscription Shipping Costs Payment Services Payments 289

Retail TouchPoints

JULY 1, 2022

Subscriptions can be tricky business, not least because most consumers at one time or another have had a bad experience with a subscription service. consumer spends $219 a month on subscriptions, according to a recent study from C+R Research. Four Steps to Subscription Success. The average U.S.

Subscription 333

Subscription Consumer Shipping Costs Customer 333

Retail TouchPoints

MARCH 7, 2022

Fresh is best for premium natural pet food brand Lily’s Kitchen , and refreshing its ecommerce strategy through subscription offerings has resulted in increased sales generating recurring revenue. Lily’s Kitchen was able to integrate the Ordergroove subscription tools into its existing ecommerce platform.

Subscription 299

Subscription eCommerce Platforms eCommerce Management 299

Retail TouchPoints

JANUARY 3, 2023

subscription ecommerce sales will continue to see double-digit growth over the coming years, swelling from $33.48 That’s a good sign for CPG brands, which are capable of making the most seamless transition to subscriptions: deodorant, toothpaste, diapers and even smoothie packets quickly become part of consumers’ routines.

Subscription 278

Subscription Beauty and Health Food and Beverages Shipping Costs 278

Retail TouchPoints

JUNE 29, 2020

The Shift To Subscription Models. Businesses across many industries are shifting toward a new business model, one driven by subscriptions rather than singular product purchases. The advantages of a subscription-based business are clear. In fact, this category of subscription has the highest conversion, at 65%.

Subscription 290

Subscription Shipping Costs Multi-channel Consumer 290

Retail TouchPoints

JULY 2, 2024

There’s no denying that the subscription economy is booming. Pre-billing reminders help keep customers informed about upcoming charges, significantly reducing the likelihood of chargebacks, especially for annual subscriptions. In fact, the financial services firm UBS projects that the market will hit $1.5 trillion by 2025.

Merchant Services 279

Merchant Services Payment Services Payments Subscription 279

Retail TouchPoints

JUNE 6, 2023

The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “ the great unsubscribe ” and even “ subscription apocalypse ” being bandied about. The Subscription Trade Association ’s (SUBTA) annual report found that nearly all ( 95.8% ) U.S.

Subscription 299

Subscription Consumer Shipping Costs Clothing 299

Retail TouchPoints

JULY 27, 2020

Seeking to help the home service professionals who are Lowe’s for Pros Loyalty Program members capture more business, the retailer will provide them with a free one-year subscription to HomeAdvisor Pro , along with a $400 credit that will pay for approximately 10 leads. “A

Subscription 288

Subscription Webinar Consumer Management 288

Kissmetrics

DECEMBER 13, 2020

Everyone I work with uses document management software, and you should too. Whether you are trying to go green, stay organized, build great looking newsletters, or meet the most stringent regulations, document management software can make a hard process much easier. The Top 5 Options for Document Management Software.

Document 363

Document Payment Services Management Information 363

Kissmetrics

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. Why Should You Launch a Subscription Box? According to MarketsandMarkets , the subscription and recurring billing market will grow to around $7.8 How to Create a Subscription Box.

Subscription 265

Subscription Shipping Costs Payment Services Payments 265

Kissmetrics

NOVEMBER 16, 2020

A content management system—CMS for short—gives you the ability to publish content on the Internet. There are tons of different content management systems available on the market today. This guide will help you choose the best content management system for your website. How to Choose the Best Content Management System For You.

Management 317

Management SEO Shopify Payment Services 317

Groove

OCTOBER 30, 2024

The rising demand for online systems to manage inventory, sales, and customer relationships has pushed the growth of B2B eCommerce forward. B2B eCommerce platforms offer ways to manage complex pricing structures , streamlining the ordering process. While B2B eCommerce involves commercial exchanges, B2C consists of retail sales.

B2B 287

B2B Payment Services eCommerce B2C 287

Retail TouchPoints

SEPTEMBER 22, 2021

Jewelry and accessories retailer Claire’s is tapping into “drop” culture with its newest offering, a subscription box service called cDrop. The new service is the latest move in CEO Ryan Vero’s transformation strategy for the teen and tween retailer, which filed for bankruptcy in 2018 and is now majority owned by Elliott Management Corp.

Subscription 261

Subscription Jewelry Accessories Toys 261

FastSpring

MARCH 8, 2024

SocialBee , a social media management platform and SaaS based in Romania, first started using FastSpring in 2018. However, as SocialBee utilizes many different ways to package and monetize their software as a service subscriptions, they began discovering new ways to test the FastSpring platform’s capabilities.

Subscription 158

Subscription Merchant Services Management Payments 158

Forrester eCommerce

DECEMBER 3, 2020

The subscription model offers new opportunities for businesses to enhance the value of their offerings as they become more embedded in the changing context of their clients’ customer journeys. But companies need to have the right metrics in place to be able to support the shift of the underlying value equation.

Subscription 273

Subscription Customer Customer Loyalty Customer Experience 273

Kissmetrics

JANUARY 7, 2021

Having the right learning management system (LMS) software in place makes this task much more manageable for everyone involved. Instructors can build out exactly the content they need, and have control over the costs via subscriptions or per-course fees. This is going to be different for each department or branch of a business.

Management 353

Management WooCommerce Mobile Other 353

Forrester eCommerce

SEPTEMBER 9, 2020

Today Hyland Software, best known for its OnBase and Perceptive content management portfolios, announced it will acquire Alfresco Software. Both vendors were named as “Leaders” in The Forrester Wave™: ECM Content Platforms, Q3 2019 (subscription req’d). This is a natural next step in Hyland’s recent rejuvenation strategy.

Subscription 462

Subscription Management Technology Customer 462

Kissmetrics

JANUARY 15, 2021

That’s where contact management software can be one of your most valuable sales sidekicks. But how do you find the right contact manager to integrate into your sales system? In this extensive guide, I review five of the top contact management tools on the market and walk you through the best features as well as their price points.

Management 294

Management Live Chat Social Media Mobile 294

lateshipment

FEBRUARY 1, 2025

For an e-commerce business, managing product returns can feel like trying to herd catschallenging and, at times, downright chaotic. Enter returns management softwarea robust tool that transforms returns headaches into streamlined operations. What is Returns Management Software? Thats a steep cost for facilitating a return.

Management 130

Management Shipping Costs eCommerce eCommerce Platforms 130

lateshipment

MARCH 8, 2025

Obsolete Technology Outdated technology can also lead to shipping delays as it can struggle to manage large shipping volumes and glitches with real-time tracking information. For example, Boxycharm womens subscription box sends out its products in the early part of each month.

Management 130

Management eCommerce Shipping Shipping Labels 130

Forrester eCommerce

MARCH 13, 2024

Lead-to-Cash (L2C) Source-to-Pay (S2P) Customer Service Request Management Requiring a Truck Roll Asset Warranty and Subscription Management …………………… What do all these processes have in common? Two things.

Subscription 406

Subscription Management Operations Customer 406

Kissmetrics

SEPTEMBER 7, 2020

By choosing the right project management software, projects won’t throw you into that panic-inducing nightmare. I’ve managed countless projects, hundreds of teams, and bounced around to every project management software you can think of. The top 6 options for project management software. Task management.

Management 311

Management Recommendation Marketing Customer 311

Groove

NOVEMBER 21, 2022

Implementing Subscriptions: Subscriptions are one of the best ways to get customers interacting with your loyalty program while increasing the total amount of recurring revenue your brand generates. At Groove Commerce, our favorite subscription management platform is Recharge.

Subscription 195

Subscription Merchant Services Gifts Live Chat 195

FastSpring

NOVEMBER 2, 2023

We are excited to share the release of three new groundbreaking features designed to turbocharge your subscription revenue! They also complement several other subscription focused capabilities we have released over 2023. Check out our announcements for the Proration Preview and Subscription Plan Change History APIs.

Subscription 167

Subscription Payments Payment Services Document 167

Kissmetrics

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. The Top 5 Options for Business Process Management Software. How to Choose the Best Business Process Management Software for You. This will give you a base-level sense of how each BPM software thinks about process management.

Payments 279

Payments Payment Services Management Document 279

FastSpring

FEBRUARY 7, 2024

Offload the Complexities of Payments, Subscriptions, and Subscription Management to FastSpring Job to be done: You want to use WooCommerce and WordPress as a CMS, but want to leverage a Merchant of Record to manage payments, subscriptions, and subscription management. > <? php endif; ?>

WooCommerce 158

WooCommerce Subscription Merchant Services Document 158

Forrester eCommerce

OCTOBER 7, 2020

B2B organizations are increasingly striving to develop a value-based approach to pricing software-as-a-service and subscription offerings, assuming all customers are looking for the same value because they share a requirement for the same type of offering. But every customer has a different idea of what price is “just right.”.

B2B 491

B2B Subscription Customer Management 491

FastSpring

AUGUST 12, 2024

Throughout the year, sales and subscription management teams juggle hundreds or thousands of subscription upgrades, add-ons, and renewals across customer accounts. Create accurate proforma invoices for subscription renewals, upgrades, downgrades, and add-ons to streamline budgeting and pre-approve costs.

Subscription 147

Subscription Payments Shipping Costs Payment Services 147

Retail TouchPoints

SEPTEMBER 6, 2023

Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. As per a fact sheet recently published by the FTC , the proposed rule change takes things a step further by mandating the subscription cancellation process be as simple as the sign-up process.

Merchant Services 284

Merchant Services Payment Services Subscription Consumer 284

Retail TouchPoints

OCTOBER 20, 2022

All backend operations will be fully managed by CaaStle through its “clothing-as-a-service” rental ecosystem, including reverse logistics and garment care. Fashion subscription service Stitch Fix is also continuing to experience declines in its business. However, Modern Luxury’s focus on the most elite segments of U.S.

Fashion 312

Fashion Magazine Subscription Clothing 312

Kissmetrics

JANUARY 5, 2021

Using SaaS sales tools can help you maintain customer communication, effectively manage your customer base, oversee your team, and reach prospects in a more effortless way than ever before. SaaS sales tools help companies function , manage their schedules, optimize their conversions, and keep their teams updated. CRM SaaS Tools.

B2B 360

B2B Subscription Management Information 360

Retail TouchPoints

NOVEMBER 1, 2024

billion, up from $570 million in 2023; Merchandise: $450 million, up from $130 million in 2023; and Subscriptions: $270 million, up from $90 million in 2023. For example, singer FKA Twigs created a digital avatar called AI Twigs to better manage her Instagram account and hold conversations with fans on her behalf. “In

Social Media 293

Social Media Arts Subscription Technology 293

Forrester eCommerce

MARCH 3, 2020

AT&T gave me a demo in its downtown Boston store and a trial subscription to test; plus, I listened to the conference call with GW Shaw, VP of video product management for AT&T TV, as he briefed […]. This week, AT&T begins the national rollout of its new AT&T TV service after a 13-market pilot test.

Clothing 307

Clothing Demo Subscription Management 307

Retail TouchPoints

OCTOBER 30, 2023

Unilever has sold subscription razor brand Dollar Shave Club to the U.S.-based based private equity firm Nexus Capital Management for an undisclosed amount. Unilever will retain a 35% minority stake in the company after the sale closes later this year.

Subscription 279

Subscription Omnichannel Management Consumer 279

Retail TouchPoints

SEPTEMBER 12, 2024

And that hard-won name has been built on top of a homegrown tech stack that supported the brand’s robust ecommerce and subscription ecosystem. For its replatform, Grove selected Shopify for ecommerce operations, Ordergroove for subscriptions tech and Tapcart to support its mobile app. replatforming.”

Subscription 273

Subscription Shopify eCommerce Mobile 273

Forrester eCommerce

MARCH 27, 2024

If your approach to helping customers succeed is spread across account management, customer service, training, sales, customer marketing, etc., you’ll get a great return by consolidating it.

Customer 243

Customer Subscription Technology Management 243