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21 Sessions, Presentations and Workshops You Can’t Miss at IRCE 2018

BigCommerce

The chatter was a mix of ecommerce technicalities, marketing strategies and a bunch of “I haven’t seen you in forever!”. Marketing, IT and development teams all block hotel rooms near one another, jetting off to hear what’s new and what’s next in their channel before heading out for drinks and dinner that night. What Is IRCE?

Workshop 419
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Pottery Barn Partners With The Renewal Workshop To Market Refurbished Products

Retail TouchPoints

Pottery Barn has partnered with The Renewal Workshop to responsibly clean, repair and renew the brand’s imperfect and returned items, which will be sold under the Pottery Barn Renewed brand. Pottery Barn Renewed is a landmark change in the home goods space,” said Nicole Bassett, Co-Founder of The Renewal Workshop in a statement.

Workshop 264
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Primark Doubles Down on Sustainability with Durability Standards, Studies and Repair Workshops

Retail TouchPoints

The initiatives include working with Wrap through its Textile 2030 agreement to establish an industrywide durability standard; commissioning independent research examining the relationship between price and consumer behavior on durability; and scaling up Primark’s free clothing repair workshops following a 12-month pilot.

Workshop 261
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Inside the Real-World Santa’s Workshop that is PersonalizationMall.com

Retail TouchPoints

It truly is a real-world Santa’s Workshop, although it didn’t reach its current scale overnight. There are definitely product lines over the years where we were one of the first to market, and then other people start emulating us. It’s been really helpful in driving some of our strategic changes, especially in marketing.”

Workshop 275
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What’s At The End Of The B2B Buyer’s Journey? Advocacy!

Forrester eCommerce

Personas and journey maps have become key tools for the modern marketer. As my colleague Lori Wizdo expertly explains: It is the job of marketing to guide the buyer through the buying journey. Becoming a journey marketer is essential in this digital age. Lori can help you get there – check out her workshop at […].

Workshop 367
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Marketing Unboxed: The Sill’s Marketing Grows on You

Optimizely

But how well cultivated is their marketing? . To find out, we ordered this ZZ plant and tracked every step of the brand’s marketing and customer experience. We dig into it in this episode of Marketing Unboxed. ?? You can even attend online or in-person workshops to learn plant care from the experts. What did we think?

Marketing 285
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Consumer Marketing 2018: Build Emotion-Powered Brands With Dipanjan Chatterjee

Forrester eCommerce

I sat as a silent observer at an internal marketing workshop of a multi-billion-dollar consumer brand. That’s the old way of marketing. WHAT DO EMOTIONS HAVE TO DO WITH BRANDING STRATEGY? They spoke for three hours about being customer-obsessed. They never spoke about the customer.

Consumer 252