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When Trains Start Running Late: Japan’s Digital Awakening

Forrester eCommerce

I love going to Japan where everything works flawlessly and where customer obsession, or “omotenashi”, is deeply engrained into the culture of every institution: this is where, for instance, train operators apologize when their trains leave the platform 25 seconds earlier than schedule.

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Mastering Retail Digital Transformation: Key Elements, Benefits, Challenges, and Strategies

RETAIL MANAGEMENT SOFTWARE

Mobile Integration: Offering mobile apps for seamless shopping and mobile payments and enhancing in-store experience with mobile POS systems. Technology Adoption : Integrating new technologies can be complex and costly, requiring significant investment in infrastructure and training.

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How Technology is Helping Retailers Through the Labor Shortage

Retail TouchPoints

With card and mobile payments, mPOS is intended to increase business efficiency, resulting in increased profitability, shorter checkout and return lines. Moreover, mPOS systems are incredibly helpful when it comes to training new staff.

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Hudson Uses COVID Shutdown to Shave 5 Months off Transaction Platform Deployment

Retail TouchPoints

COVID-19 forced both Hudson and Flooid to come up with creative solutions for deployment and training on the new system. Due to the pandemic, we couldn’t get people in the same room to be safely trained. We couldn’t ask technical personnel to travel to train others or to implement the software,” Martin-Consuegra said.

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Tips for Staying Safe and Seeing Green on Black Friday

Retail TouchPoints

Get ahead of your staffing needs; hire more people if needed and get everyone trained. Change your store’s flow to meet the CDC guidelines for space between people, particularly in your payment line queue.

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What is Apple Pay and How Does it Work?

Ecommerce Platforms

After all, most of us have our phones on us at all times, making mobile payments a quick and convenient way of processing transactions. To make a payment with Apple Pay, you just need a compatible device connected via near field communication (NFC) – simple, right? It's a quick and easy NFC payment system.

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The Ultimate Adyen Payemnt Service Provider Reviews for 2019

Ecommerce Platforms

Based in Amsterdam, Adyen is a merchant bank (aka “global payment company”) that lets companies accept point-of-sale (POS) payments, mobile payments, and eCommerce payments. The entire support team is trained to be both competent and friendly. Major credit cards are processes simply, quickly and accurately.