Retail TouchPoints

JULY 28, 2021

Walmart will make its own technologies across both digital and physical channels available to other retailers. Retailers will be able to access Walmart’s cloud-based services to reach new customers through Marketplace and offer national two-day shipping through Walmart’s Fulfillment Services. in a statement.

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BigCommerce

DECEMBER 13, 2017

Why mobile matters most – 70% of Amazon customers made purchases on Amazon’s mobile site – and how to optimize for it. His name and proposal landed on my desk in the hibernation days between Christmas and New Years, when most Americans and almost all retailers are in the throes of a rest period following the holiday rush. “I

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Retail TouchPoints

OCTOBER 27, 2021

This blind spot has always foiled retail marketers, but the issue has become more urgent as CMOs demand greater attribution and measurement for every ad dollar spent. Even marketing teams that can map the entire customer journey have trouble identifying the exact moment or event that compelled a prospect to become a customer.

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Retail TouchPoints

AUGUST 20, 2024

The retail sector is facing a complex economic environment in 2024. These factors have made it challenging for retailers to plan and execute effective marketing strategies. These factors have made it challenging for retailers to plan and execute effective marketing strategies. Leveraging affiliate channels.

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Retail TouchPoints

JULY 13, 2022

99 Cents Only Stores is launching a new app to enable connected in-store shopping experiences with multi-language capabilities at all 382 locations in California, Texas, Arizona and Nevada. Strong loyalty programs are becoming more important as overall brand loyalty fades and retailers fight to hold onto their existing customers.

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Retail TouchPoints

DECEMBER 16, 2022

As the world recovers from the pandemic and consumers return to the high street, retailers are eager to capitalize on the increased footfall by providing an exceptional in-store experience. To stay afloat during the lockdown, some retailers had to let go of their in-store associates. Mobility is essential for assisted selling success.

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Retail TouchPoints

JANUARY 19, 2023

Over the next year, retail executives should expect to see a variety of different tactics by hackers that will catch their employees, IT teams, contractors and vendors off guard. The actual attack takes place in LinkedIn’s messaging channel, where the hacker will try to solicit information or get the victim to visit a malicious link.

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Retail TouchPoints

SEPTEMBER 25, 2023

Is the shiny new toy of retail media everything the market has made it out to be, or is there a second wave of transformation needed for marketers to make the most of their investments? And in the multi-device, multitasking world we live in, offsite media can drive brand recognition and engagement. So, what’s not to love – right?

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Retail TouchPoints

JULY 28, 2020

The pandemic has been a punch in the jaw for many of us in retail. The pace and scope of widespread, global change is happening across the board in retail — and it is here to stay. Consumers have had their options severely limited — and the idea of returning to typical social behavior like retail shopping is now fraught with risk.

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Retail TouchPoints

MARCH 27, 2025

Your own digital sidekick that initiates returns , arranges replacements and keeps you updated through your favorite communication channel. The retail landscape is dramatically transforming as AI reshapes how businesses interact with customers. With the arrival of generative AI, the next generation of retail bots are emerging.

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Retail TouchPoints

NOVEMBER 10, 2023

For several years now the term “retail media” has been buzzing around both retail and media circles. Whether you’re looking for a deeper understanding of the implications and applications of retail media or need a down-and-dirty explainer on what retail media actually is, you’ve landed in the right place.

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Retail TouchPoints

NOVEMBER 19, 2021

Today, online stores serve that same purpose, but brick-and-mortar retail remains a powerful mechanism for both buyers and sellers. With a crowded market of both physical and online retailers, many brick-and-mortar retailers have confirmed their plans to close, but that’s the natural order of the industry.

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Retail TouchPoints

SEPTEMBER 16, 2021

For consumers, creators and retailers alike, sifting through the ever-changing array of functionalities across platforms is still fraught with misfires, miscommunications and mistrust. Whether social commerce will play a crucial role in retail going forward is no longer a question. In 2010 , adults in the U.S. earning $26.97

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Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. If a customer experiences downtime on a website or an outdated mobile app with a broken UX, they’ll bounce to a competitor. Before the pandemic, ecommerce accounted for approximately 16% of all retail. The answer?

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Retail TouchPoints

FEBRUARY 6, 2023

While a cloudy future often leads businesses to hunker down and reduce costs any way they can, retailers are responding in a surprising way. That’s right, retailers are planning to “invest their way through the recession,” according to new benchmark research from digital transformation company Mercaux conducted by CensusWide.

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BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. Because a lot happens in a year within retail and ecommerce. Mobile Optimization. Omni-Channel Management. Mobile Optimization. Mobile and Desktop UX Should Be Equal.

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Algopix

JULY 1, 2023

With the rise of e-commerce and the availability of multiple online platforms and marketplaces, it can be challenging for businesses to effectively manage their listings and reach their target audience across different channels. This is where multi-channel listing solutions come into play.

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Retail TouchPoints

SEPTEMBER 23, 2024

But if you’ve got a good brand and good products in 2024, you’re going to have a DTC website and you’re also going to have a multi-brand retailer distribution strategy. And the answer is maybe we are. For Amazon at least there’s no turning back, and the company is clearly bullish on the opportunity.

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Retail TouchPoints

APRIL 26, 2023

Home and living ecommerce company Home24 is improving product search on its website and mobile app through a partnership with Constructor that will enable more feature-rich, intuitive and personalized experiences for shoppers.

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Retail TouchPoints

OCTOBER 25, 2023

This is Part 1 of The Holiday Readiness Series , which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Check out the Retail Strategy & Planning Series on-demand. The same is true in retail with BOPIS experiences,” Walker added. “If

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Wiser

JANUARY 30, 2025

The New Consumer Journey: Navigating Multiple Channels Todays consumers seamlessly navigate between online, mobile, and in-store shopping channels, with 49% seeking a more cohesive experience across these touchpoints. Consistency across online and in-store channels builds trust and prevents hesitation.

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Retail TouchPoints

MAY 12, 2023

According to the study, TV and movies no longer dominate the media landscape like they once did as consumers, especially younger ones, increasingly turn to new digital channels for more immersive entertainment experiences. However, this isn’t a case of purely replacing one medium for another.

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Retail TouchPoints

AUGUST 21, 2024

GU (pronounced “gee-you”), a sister brand of apparel retailer Uniqlo , will make a splashy, multi-channel entrance into the U.S. next month with the simultaneous debut of its ecommerce site and a 10,225-square-foot NYC flagship.

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Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Mobile commerce will define the next evolution of grocery shopping.

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Retail TouchPoints

DECEMBER 15, 2022

For retailers to be in sync with all this in a concurrent manner, they need to be equipped with a smarter and more innovative customer data platform (CDP) — a real-time CDP that will help them keep pace with changing customer expectations, needs and behaviour — then and there, here and now, as and when they happen.

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Retail TouchPoints

MAY 3, 2023

Children’s specialty retailer Carter’s plans to open more than 50 new stores across the U.S. The retailer also is testing a same-day delivery partnership with Shipt. this year as it aims to hit the 1,000 -store mark by 2027, Chairman and CEO Michael Casey said on the company’s Q1 2023 earnings call. million , compared to $781.3

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Kissmetrics

DECEMBER 9, 2020

The Top Five Options for the Best Inventory Management Software: Cin7 — Best for Enterprise Resource Planning QuickBooks Commerce — Best for Wholesale Business Upserve — Best for Restaurants Zoho Inventory — Best for Multi-Channel Retailers Ordoro — Best for eCommerce Websites. Key Features.

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BigCommerce

JULY 25, 2017

The 10X Ecommerce Slack channel is a great place for that, if you aren’t already using something else. John’s advice: To other small to mid-sized online retailers working with Facebook ads , John Lott says, “Start small, and don’t give up if you don’t see quick results. This is how you do B2B mobile commerce.

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Kissmetrics

APRIL 20, 2021

The BOPUS (Buy Online, Pick Up In-Store) has been attracting hype for both retailers and customers, and this trend is expected to stay. BOPUS lets retailers leverage omnichannel experiences to boost online and in-store profits when done well. However, it requires synergy between online commerce channels and physical retail to succeed.

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ROI Revolution

SEPTEMBER 19, 2023

Embracing a multi-channel programmatic marketing strategy is no longer an option. 75% of shoppers use multiple channels before making a purchase. To engage your audience, you need to diversify your marketing efforts and utilize emerging channels. It’s time to embrace a multi-channel approach.

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BigCommerce

JUNE 21, 2018

ecommerce revenue from auto and parts retail sales are projected to reach $51.6 And others still are updating their online storefront channels and launching multi-channel initiatives to increase market share. Metal Tech 4x4 increases mobile sales with Amazon Pay. Some of these brands are brand new to the space.

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Retail TouchPoints

SEPTEMBER 11, 2023

At first blush, home improvement fans might not seem like a core audience for electronics retailer Best Buy. True to form, Best Buy turned its eye to advertising’s newest tech-infused channel to reach this consumer segment — connected TV (CTV).

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Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce is a large-scale enterprise-grade omnichannel solution for eCommerce built to empower retailers to maximize revenue, stay ahead of the competition, and be more efficient. BetterCommerce was founded in 2015 and focuses on building headless tech solutions for mid-market retailers and brands. Flexible Multi-Store.

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RTP blog

DECEMBER 19, 2017

By Debbie Hauss, Editor-In-Chief I’ve been covering the retail industry for a long time. In one of my first jobs out of journalism school, I worked for a magazine called Giftware Business , then I moved on to Private Label Product News and — fast-forward to the age of digital-only — I eventually landed at Retail TouchPoints (RTP).

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Retail TouchPoints

OCTOBER 19, 2022

The buy now, pay later (BNPL) firm has launched a series of new products under the Klarna Spotlight banner, all aimed at strengthening the company’s position as “a true shopping utility for consumers and a growth partner for retailers.” Retailers already using Klarna’s shoppable video platform include e.l.f. Shoppable Video.

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BigCommerce

APRIL 24, 2018

The only real alternatives to using an ecommerce platform are: Building one from scratch, which is out of the question for most businesses — and only justifiable for multimillion (or multi billion) dollar companies. Mobile optimized site, checkout and full experience (out of the box) and fully customizable. SaaS ecommerce platforms.

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Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions. Vending Machines Expand Sales Opportunities.

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