Remove Mobile Remove Multi-channel Remove Travel
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Hudson Uses COVID Shutdown to Shave 5 Months off Transaction Platform Deployment

Retail TouchPoints

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Vend 214
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The Best Help Desk Software (In-Depth Review)

Kissmetrics

From small customer support teams to IT services and mobile field support, this guide covers it all. Furthermore, some software includes ticketing features for a wide variety of support channels, including email, live chat, social media, instant messaging, SMS, and more. Support channels.

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The Signs of Bad Shopping Experiences and How to Mitigate Them Using Digital Surveys

Retail TouchPoints

The number of touch points and level of consistency shoppers expect across all departments and channels is increasing. Today, 74% of customers said they use multiple channels to start and complete a transaction. This allows customers to translate the distance of travel into a discount in-store. .

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Ulta Beauty, American Eagle Share How Supply Chain Investments Can Drive the Entire Company

Retail TouchPoints

Autonomous mobile robots are going to support retail and ecommerce picking, which is going to allow our associates to pick for retail and ecommerce at the same time,” said Bayer-Thomas. “We’ll The longer the parcel has to travel, the longer it takes to get to the customer and the more fossil fuels used.

Supplies 278
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How Businesses Can Prepare For The Evolving Commerce Landscape

RTP blog

So you go to the retailer’s app or mobile site, scan the barcode and find the sweater in your size. Because you’re traveling to NYC in a couple days and you don’t want to pay for express shipping, you select the checkout option that lets you buy online and pick up in-store at the location near your hotel in NYC.

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How Luxury Brands Are Responding To COVID Tension With Innovation

Retail TouchPoints

For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. After all, luxury shoppers worldwide are relying more on digital channels to browse and buy, according to Bain research.

eCommerce 311
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Food Ecommerce: 9 Brands with Drool-Worthy Marketing

Optimizely

The company mostly posts videos of recipes, but you can then head over to the website to buy the recipe book, meal kits, or the One Top multi-use kitchen appliance. The company knows the ideal target for is 45-55 years old, has a high disposable income, is interested in health and wellness, and are well-traveled.