Forrester eCommerce

APRIL 30, 2018

Consumers can choose between a variety of touchpoints; but when it comes to mobile, loyal customers will download your app, but everyone else will be left with the mobile browser. Mobile is becoming a dominant digital touchpoint for retail, influencing online sales and purchase decisions in-store.

Mobile 236

Mobile Retail Download Consumer 236

Forrester eCommerce

MAY 18, 2021

What’s the outlook for specifically for smartphone and tablet online retail in Europe and the US? This 2-part blog post highlights what’s changed – and what’s ahead – for each region.

Online Retail 210

Online Retail Retail Blog Mobile 210

BigCommerce

MARCH 13, 2018

Adii Pienaar, Founder of Conversio and WooThemes (later acquired by WooCommerce), sums this up best: Customers worldwide are using their mobile devices for online shopping more often. Depending on who you want to believe, it’s estimated that since late-2014 more than 50% of all online purchases are made from mobile devices.

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

Forrester eCommerce

NOVEMBER 1, 2019

Mobile’s share in the US online retail and travel commerce will increase from 36% in 2018 to 45% in 2024, as per our recently published forecast Forrester Analytics: Mobile And Tablet Commerce Forecast, 2019 To 2024(US).

Mobile 150

Mobile Travel Online Retail Retail 150

Retail TouchPoints

MAY 27, 2024

Satisfaction is the gauge that retailers use to measure their performance. Positively, 73% of online shoppers say they received good or excellent customer service from online retailers. Online shoppers embrace online retailer customer service; half interact at least monthly.

Customer 285

Customer Live Chat Social Media eCommerce 285

RTP blog

FEBRUARY 13, 2019

Upon implementing a complete redesign of its logo and color scheme , Zulily revealed that it had made the switch due to what’s becoming an increasingly practical reason: the new logo is optimized for mobile shoppers. The RTP editors discuss the steps retailers will need take to become truly mobile-optimized.

Mobile 150

Mobile eCommerce Retail Shopping Carts 150

RTP blog

SEPTEMBER 13, 2019

By Sahil Kakkar, RankWatch It is really tough for online retail stores to boost their search engine visibility, since they have to optimize countless product pages for numerous categories. Before that, let’s take a quick look at the SEO needs of online retail web sites. Why Does Your Retail Web Site Need SEO?

Online Retail 150

Online Retail Improvements SEO Retail 150

Retail TouchPoints

JUNE 22, 2021

Even as we move beyond the pandemic this year, with lockdowns winding down and brick-and-mortar retail stores opening again at full or near-full capacity, ecommerce is continuing to increase tremendously. According to Shopify’s data, online retail will grow at a CAGR of 8.1% between 2020 and 2024.

eCommerce 243

eCommerce Mobile Online Retail Shopify 243

Retail TouchPoints

NOVEMBER 5, 2024

Weder added that just 3% of the population in Mexico currently buys groceries online, so “the growth opportunity is immense.” The online retailer will now offer same-day grocery delivery from select FoodMaxx locations in Central and Northern California, including stores in Bakersfield, Hayward, Sacramento, San Jose.

Specialty Retailers 271

Specialty Retailers Subscription Online Retail Customer 271

BigCommerce

DECEMBER 19, 2017

Digital commerce continues to be top of mind for online retailers. Retailers continually optimize their sales channels to deliver more seamless consumer experiences. Mobile payments are also making an increasing impact. This shift to mobile is pushed along with the ever expanding list of payments-enabled devices.

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 279

Merchant Services Payment Services Payments Retail 279

BigCommerce

MAY 4, 2018

From product pages that rank highly for both text and voice search, to enviable mobile conversion rates (and an even better checkout workflow), Kelty is winning consumer hearts and minds from their much larger competitors. Mobile conversion rate is up 272% and mobile revenue is up 193% since this time last year!”.

Workshop 419

Workshop Presentation eCommerce Merchant Services 419

Forrester eCommerce

JANUARY 17, 2019

We have been wondering how much the move to cloud, mobile, and embedded machine learning or artificial intelligence will […]. Every company faces a central dilemma: how to resolve the standardization and differentiation of its business apps to win, serve, and retain customers.

Management 337

Management Mobile Customer Online Retail 337

Retail TouchPoints

JANUARY 2, 2024

Since the pandemic, seven in 10 consumers have used mobile devices and apps for shopping, and it’s not just millennials and Gen Z; Gen X and baby boomers are 68% and 56% more likely, respectively, to use their mobile device to make purchases than they were a few years ago. of ecommerce sales in 2024. of ecommerce sales in 2024.

Improvements 282

Improvements Retail Mobile Customer Experience 282

Retail TouchPoints

NOVEMBER 30, 2022

Pop-up storefronts are a trendy strategy for retail brands, but they’re far from a new concept. Fish markets, holiday fireworks stands and even old-timey salesmen during the early to mid-1900s all incorporated the mobile, temporary nature of pop-up shops into their sales models. Make a splash with a unique collaboration.

Mobile 289

Mobile Events Omnichannel Technology 289

Retail TouchPoints

JANUARY 4, 2021

In the coming years, this booming online retail industry is set to be revolutionised by high-performance technology that’s more commonly associated with video games than digital shopping: implementing high render 3D graphics is one of the driving forces. Opportunity is coming — and you don’t want to be left behind.

Retail 317

Retail Merchant Services Online Retail Department Stores 317

Retail TouchPoints

DECEMBER 17, 2021

Despite the recent growth in mobile shopping, desktop still accounts for 32% of all ecommerce traffic, according to SaleCycle. The new Klarna browser extension caters to these shoppers through the creation of one-time virtual Visa cards that enable consumers to securely shop with Klarna at all of their favorite online retailers.

Merchant Services 275

Merchant Services Shopping Carts Gifts Mobile 275

Groove

OCTOBER 3, 2024

Mobile SEO is a strategy that will improve your visibility and optimization on mobile devices. Finally, great eCommerce companies help online retailers with content creation by producing a steady stream of high-quality posts and articles that enhance the prominence of clients’ websites on the SERPs.

SEO 297

SEO eCommerce Online Retail Magento 297

BigCommerce

SEPTEMBER 12, 2017

In the last year, shoppers have spent the most with ecommerce marketplaces ($488), closely followed by major online/offline brands ($409) such as Nordstrom or Best Buy. When shopping online, nearly half (48%) of online purchasers first turn to a mass commerce marketplace. 95% of Americans shop online at least yearly.

eCommerce 420

eCommerce Beauty and Health Customer Social Media 420

RTP blog

JANUARY 14, 2019

that a consumer’s average attention span as it relates to online activity is six seconds. As such, connectivity — amplified by the rise of mobile technology — has fundamentally changed how we communicate, work, shop and transact with one another. At Western Union, we are no stranger to this trend.

Financial Services 150

Financial Services Technology Online Retail Retail 150

Groove

JANUARY 21, 2022

I want to quickly touch on the fact that Google uses mobile-first indexing. This means that for the most part Google uses the mobile version of a webpage’s content (as opposed to the desktop version) when analyzing a page’s relevance to a search term. How Page Load Times Impact SEO. How To Measure Webpage Speed.

SEO 262

SEO Mobile Improvements eCommerce 262

BigCommerce

JULY 25, 2017

John’s advice: To other small to mid-sized online retailers working with Facebook ads , John Lott says, “Start small, and don’t give up if you don’t see quick results. Shopping apps are still relevant: Atlanta Light Bulbs worked with a BigCommerce partner, AppMixture , to build out a mobile app for their B2B buyers.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Retail TouchPoints

FEBRUARY 2, 2021

From essential purchases like groceries and toiletries to kitchen appliances and video game consoles, online retail stock has been flying off the virtual shelves all year, and the holidays have proven that the train isn’t slowing down any time soon.

Mobile 223

Mobile Customer Retention Games Omnichannel 223

BigCommerce

OCTOBER 26, 2017

At approximately $630 billion of sales in 2015 , China’s online retail market is the world’s largest, nearly 80 percent bigger than the United States’. percent of all retail spending, a higher share than that of all large economies but the United Kingdom. billion in mobile revenue. Ecommerce in China accounts for 13.5

eCommerce 256

eCommerce Payments Payment Services Mobile 256

Optimizely

MAY 15, 2018

In 2017, the Top 1000 online retailers in North America collectively increased online sales by 18.5%, and ecommerce accounted for 49% of retail industry growth. This data seems to suggest that ecommerce retailers are prospering, but the future for brick and mortar stores is bleak.

Internet Retail 321

Internet Retail Magazine Customer Retention eCommerce 321

Retail TouchPoints

MAY 27, 2022

The 10 stores where associates received the mobile-delivered training saw a 26.2% Because the training game was available on associates’ mobile devices, they could play frequently, trying out multiple scenarios as they sought to improve their scores. increase in appliance sales compared to the 10 stores that didn’t use the app.

Electronics 289

Electronics Consumer Electronics Games Point of Sale 289

Retail TouchPoints

AUGUST 25, 2021

If a customer experiences downtime on a website or an outdated mobile app with a broken UX, they’ll bounce to a competitor. If a retailer’s online infrastructure can’t cope with a sudden spike in demand following, say, a Black Friday sale, those customers are unlikely to return. From Monolith to Microservices.

Payment Services 264

Payment Services Retail Multi-channel Payments 264

Retail TouchPoints

JUNE 23, 2021

Even as we move beyond the pandemic this year, with lockdowns winding down and brick-and-mortar retail stores opening again at full or near-full capacity, ecommerce is continuing to increase tremendously. According to Shopify’s data, online retail will grow at a CAGR of 8.1% between 2020 and 2024.

eCommerce 147

eCommerce Mobile Online Retail Shopify 147

Retail TouchPoints

JANUARY 3, 2022

The exponential growth happening across the ecommerce landscape translates to major gains for online retail brands. Data from Gartner shows that up to 40% of service desk call volume is to resolve password reset requests. Best of all, consumers are more ready than ever to adopt on-device authentication methods.

Merchant Services 279

Merchant Services Customer Retail Customer Experience 279

Retail TouchPoints

JULY 23, 2021

In 2020, TechJury saw that the mobile market share worldwide was 52.1%, and 40% of people using the internet were searching from a smartphone. This is reason enough for fashion retailers to create a mobile-optimized shopping experience! This is important as it improves your rankings on search engines.

Fashion 264

Fashion eCommerce eCommerce Platforms Social Media 264

BigCommerce

APRIL 24, 2018

The benefits of this option include more control over your online retail platform, greater visibility of your own data, and a better understanding of data security. Mobile optimized site, checkout and full experience (out of the box) and fully customizable. Mobile PageSpeed, Mobile UX and Mobile Friendliness From Google.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

Retail TouchPoints

APRIL 29, 2024

They offer the chance to deliver a better mobile experience, more deeply engage with customers and a touch point through which to gather additional intel on consumers’ behavior and preferences. Most impressive, though, is that app conversion rates are 5X higher than among the brand’s mobile web users. “

Customer 273

Customer POS Download Payment Services 273

SellBrite

SEPTEMBER 3, 2019

Keep the formatting simple, and consider using bullet points to make the description quick, easy-to-read, and mobile-friendly. The post Selling on eBay: A Beginner’s Guide for Online Retailers appeared first on Sellbrite. Now that your product information is complete, you can move on to the next step.

Online Retail 116

Online Retail Shipping Costs Payment Services Shipping 116

lateshipment

DECEMBER 18, 2020

One of the most common mistakes of all online retailers is setting a complicated and unclear shopping process. Mobile Device as the New Most Crucial Shopping Tool. According to available data, in 2019 on Cyber Monday, more than 33% of all purchases in online stores were made through smartphones or tablets.

eCommerce 246

eCommerce Shopping Carts Mobile Web Design 246

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. Registration is free, and of you already attended a live session when they aired Sept.

Shipping Costs 287

Shipping Costs Payment Services Merchant Services Payments 287

BigCommerce

APRIL 18, 2018

Online retailers can take this to the next level by diving into rich user data that lets ecommerce businesses track more advanced KPIs at a behavioral level. Repeat business is a critical pillar to growing and scaling an online retail business. Percentage of mobile visits (conversion KPI). More specific sales data.

Download 418

Download eCommerce Social Media Shopping Carts 418

Retail TouchPoints

AUGUST 1, 2022

In brick-and-mortar stores, title III of the American Disabilities Act (ADA) mandates ramps for mobility-impaired customers or braille signs for the visually impaired. Why Retail? So many of us shop online, from food to clothes, electronics to books. So this consumer depends on timely and accessible online shopping options.

Retail 297

Retail Multichannel eCommerce Webinar 297