Retail TouchPoints

AUGUST 6, 2024

Additionally, by leveraging the solution’s cloud technology, Sainsbury’s will gain access to AI-powered real-time data and analytics for sales analysis, estimates of future store performance, associate productivity and cash management.

POS 278

POS Mobile Point of Sale Technology 278

Retail TouchPoints

DECEMBER 5, 2024

For example, a retailer’s flagship locations could have POS software running on fixed tills and also on mobile devices to assist with line-busting and in-aisle service. Ability to sell even when offline Want to REALLY stress out your employees and frustrate your customers?

POS 275

POS Payment Services Shipping Costs Fulfillment 275

Retail TouchPoints

JUNE 3, 2020

Mobile Technology Is Well-Established, And Still Going Strong. One of the more common contactless technologies is mobile: 66%. For retailers, leveraging shoppers’ mobile devices for functions like self-checkout offers advantages that go beyond creating a smoother, safer experience for customers.

Mobile 295

Mobile Payment Services Technology POS 295

Retail TouchPoints

NOVEMBER 12, 2024

Three standout examples demonstrate the versatility and potential of this technology: Ikea tackles the challenge of checking out large furniture items with a QR-based mobile checkout option. Link QR codes to personalized mobile magazines showcasing your holiday collection, or develop QR-based in-store games that offer exclusive discounts.

Gifts 275

Gifts Magazine Information Social Media 275

Ecommerce Platforms

JULY 8, 2019

In other words, leveraging an efficient point of sale system software should help you streamline all your in-store operations. Today’s commerce environment has a wide range of solutions for brick-and-mortar stores, most of which are essentially multifaceted point of sale systems. But, here’s the thing.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. Installing efficient mobile technology doesn’t just meet short-term employee needs.

POS 264

POS Shipping Costs Point of Sale Mobile 264

Retail TouchPoints

MAY 30, 2024

Fortunately, the point of sale is a great place to receive input. The point of sale is a great place for retailers to seek feedback that will enhance the customer experience throughout the store. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

Point of Sale 289

Point of Sale Customer Experience Payment Services Magazine 289

Ecommerce Platforms

MARCH 14, 2022

Mobile POS systems are all the rage right now, and as we head into 2022, their adoption rate is only going to increase. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years. Mobile POS systems aren’t new, but they have grown in popularity considerably in the past couple of years.

POS 197

POS Payment Services Mobile Payments 197

Mi9

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention. With mPOS, sales associates are not bound by a traditional checkout counter.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

Retail TouchPoints

OCTOBER 27, 2024

The space also features an integrated payment system, allowing brands to use it as a point of sale, with products stored in a basement floor stockroom. Along the back of the space’s ground floor are floor-to-ceiling high-definition micro-LED displays, and the store’s glass frontage allows passersby to see the head-turning screens.

Social Media 321

Social Media Magazine Consumer Payment Services 321

Retail TouchPoints

AUGUST 22, 2023

Sephora operates with a customer-first mindset, and our goal is to provide an elevated shopping experience in all of the ways that our beauty community chooses to shop with us,” said Stefan Jensen, VP, Treasurer at Sephora in a statement. Associates will need to install the mobile Point of Sale App on their iPhones to use it.

Merchant Services 246

Merchant Services Payment Services Point of Sale Mobile 246

Retail TouchPoints

JUNE 7, 2022

Prior to that position Brok spent more than eight years at Nike , eventually serving as its VP, Global Product and Merchandising Operations and Analytics. Brok, who took the CEO job in September 2020, is a retail and brand veteran with more than 30 years’ experience, most recently as President of EMEA for Starbucks.

POS 343

POS Mobile Operations Technology 343

BigCommerce

SEPTEMBER 5, 2018

Small Business Saturday sales actually went down in 2017 —both in foot traffic and overall dollars spent, according to CNBC. So while big-time retail tends to win throughout the holiday season, statistics show that Small Business Saturday really matters for those smaller scale operations. Is your small business mobile-friendly?

Small Business Retail 399

Small Business Retail Social Media Shipping Costs Mobile 399

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are.

Payment Services 97

Payment Services POS Mobile Operations 97

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. However, there’s been even more going on behind the scenes and in a growing number of JCPenney stores.

POS 279

POS Department Stores Payment Services Point of Sale 279

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. Without a centralized database, different stores or departments might rely on separate systems, which can lead to errors, miscommunications, and operational inefficiencies.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

JANUARY 11, 2021

We refocused marketing, operating and retail operations to enable mobile- and web-centric customer journeys, to ensure seamless experiences while improving logistics and fulfillment, including express delivery using taxi drivers. “The Machine Learning-Powered Analytics Now Central to Demand Forecasting.

Electronics 301

Electronics Payment Services Retail Mobile 301

RetailMinded

SEPTEMBER 21, 2021

Did you know that point of sale systems date back to 1879 when the first one was invented by American shopkeeper James Ritty. Recent advancements include front end and back end responsibilities merging with ease, cloud based efforts supporting both in-store and online purchases, and mobile becoming increasingly popular to manage POS.

Point of Sale 98

Point of Sale POS Merchant Services Payment Services 98

Retail TouchPoints

SEPTEMBER 3, 2020

Key features include: A modular design to provide flexibility and customization options retailers’ unique store environment; Self-learning and correction capabilities that interpret common shopper behaviors to support better experiences; Multi-attribute item security that aims to balance performance and security by configuring the level of risk that (..)

Mobile 299

Mobile Operations Improvements Management 299

Retail TouchPoints

APRIL 11, 2024

We are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs.

Retail 290

Retail Mobile Consumer Recommendation 290

Retail TouchPoints

SEPTEMBER 13, 2024

That’s one reason why customers value seamless omnichannel experiences, such as mobile apps that are connected to inventory management software to enable searching for stocked products at local storefronts, or scanning mobile QR codes for loyalty programs and coupons. Shoppers also highly value convenience.

Payments 287

Payments Payment Services Retail Omnichannel 287

Retail TouchPoints

JULY 29, 2020

The company owns and operates 34 locations, both flagships or outlets, and the remainder are owned and operated by partners such as high-end resorts. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010. The Burton name is on 66 stores in 10.

Omnichannel 317

Omnichannel eCommerce POS eCommerce Marketing 317

Retail TouchPoints

MARCH 2, 2021

Amazon is a market leader in this frictionless tech, which eliminates the need for cashiers or even checkout lanes through a combination of technologies like smart carts, shelf sensors, computer vision, mobile app integration and AI-driven deep learning. But adoption of frictionless tech is not always an easy road. The Network’s Vital Role.

Payment Services 299

Payment Services Customer Experience Technology Mobile 299

Retail TouchPoints

AUGUST 25, 2020

We’re hearing from our customers in China that several months after retail in the country has reopened, approximately 50% of their in-store transactions remain order-ahead via mobile. For some Aptos customers operating in China we have seen store traffic continue to be down, and much of the drop has been made up in online shopping.

Payment Services 306

Payment Services Retail Social Media Payments 306

Retail TouchPoints

JUNE 9, 2022

The Red By Dufry program is already live in the 50+ countries where Dufry operates. Benefits include members-only discounts, a birthday reward, perks from car rental and hotel booking brand partners and pre-ordering through the retailer’s Reserve & Collect program, where available — all accessible via a mobile app.

Travel 328

Travel Magazine Books Electronics 328

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. 5G can provide retailers with uninterrupted connectivity, elevated in-store experiences, access to real-time data, streamlined operations and improved employee morale.

Sporting Goods 264

Sporting Goods Payment Services Retail Supplies 264

Retail TouchPoints

FEBRUARY 6, 2023

Among the in-store technologies of greatest interest to retailers are appointment-scheduling , remote selling , assisted selling , mobile POS systems and progressive web apps , all of which reflect retailers’ evolving philosophy about stores. So where exactly will these retailers be investing in the coming year?

Payment Services 288

Payment Services Omnichannel POS Retail 288

Retail TouchPoints

NOVEMBER 23, 2023

In the omnichannel context, inventory is spread out across multiple distribution channels that usually include digital and brick-and-mortar points of sale. Maximize product reach and mobility : To thrive in retail today, channel diversity is crucial.

Technology 271

Technology Omnichannel Retail Point of Sale 271

Retail TouchPoints

SEPTEMBER 4, 2024

Stores are no longer just a point of sale; they must be vibrant interactive environments that foster a community. Mobile apps and websites can guide customers to specific products, provide real-time availability and streamline the shopping process.

Retail 264

Retail Banking Supplies Mobile 264

Retail TouchPoints

DECEMBER 16, 2022

With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales. A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages.

Technology 278

Technology Payment Services Retail POS 278

Retail TouchPoints

JANUARY 12, 2024

After a customer pays at a register or via the Scan & Go mobile payment solution, a combination of computer vision and digital technology deployed in stores’ exit areas captures images of their cart and verifies payment for all items within a shopper’s basket.

Payment Services 264

Payment Services Mobile Payments Technology Mobile 264

Retail TouchPoints

DECEMBER 13, 2023

As omnichannel capabilities become table stakes, brands and retailers will think more holistically and intentionally about how technology can support operational efficiency as well as immersive product interaction and brand engagement. For instance, it is much easier for operations to establish and reach success in one facet of the store.

Sporting Goods 323

Sporting Goods Technology Omnichannel Operations 323

Retail TouchPoints

JULY 13, 2023

The company currently operates 23 stores in Canada under the JD , size? includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. The Retail Management Suite from Jesta I.S.

POS 245

POS Omnichannel Supplies Mobile 245

Retail TouchPoints

AUGUST 20, 2021

During a recent retailX webinar , a panel of executives representing packaging, supply chain operations, data and analytics, digital optimization and in-store experience came together to discuss the potential of the “Store as Media” model , how it operates and what is required for success.

Retail 325

Retail Consumer Supplies Webinar 325

Retail TouchPoints

SEPTEMBER 19, 2023

Simo’s letter identified the key technologies Instacart offers, including: Multiple fulfillment options that allow consumers to get an order in minutes, hours or the following day, enabled by its picking technology and “community of dedicated shoppers who treat every order like their own”; In-store technologies including AI-powered smart carts, mobile (..)

Electronics 263

Electronics Fulfillment Technology Mobile 263

Retail TouchPoints

JUNE 28, 2023

“For example, fitting room technology, where you can access inventory in real time and check out right through the platform has to somehow end up back at the point of sale, on the website, the mobile app and everywhere else. Step 5: Align All Teams on the Vision and Execution Plan Store design no longer operates in a silo.

Technology 288

Technology Consumer Mobile Operations 288

Retail TouchPoints

AUGUST 18, 2023

Maximizing Mobile Personalizing the user experience to enhance customer loyalty is more achievable today than ever before. For example, if a shopper picked up some hot dogs in the store, their mobile app can then notify them when they are near the hot dog buns aisle.

Customer Loyalty 246

Customer Loyalty Customer Food and Beverages Marketing 246