Retail TouchPoints

MARCH 3, 2025

In the highly competitive retail market, businesses are leveraging technology to strengthen brand loyalty and enhance consumer experiences in ways that only science fiction writers could have imagined 40 years ago. While attackers target retailers across verticals, food- and event-oriented retail have been highly targeted.

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Retail TouchPoints

OCTOBER 30, 2024

We are approaching one of the most important and riskiest times of the year for retailers. Cyberattacks increase across the board around the holiday season , and attackers often target retail organizations given how critical this time is for their businesses. Self-service kiosks allow shoppers to take charge.

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Kissmetrics

SEPTEMBER 4, 2020

So, the way in which you accept payments matters for both you and the customer. Not only that, as a business owner you need to know that you’re not shelling out cash on inferior services or unnecessary additional fees. Therefore, this post will cover everything you need to know about choosing the right credit card processing company.

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Kissmetrics

OCTOBER 18, 2020

Merchant services exist to help businesses process credit card payments. You might know them by the name “credit card processors.”. Regardless of what you call them, choosing the best merchant service isn’t easy. How to Choose The Best Merchant Services For You. Processing Rates/Monthly Fees.

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Merchant Services Payment Services Payments ACH 276

Retail TouchPoints

DECEMBER 5, 2024

And process returns of stuff people don’t want! If you expect your associates to be retail superheroes, here are four things to look for when selecting a POS solution. And think about how true that is in a retail setting. And even for each retailer, POS needs could vary store by store. Keep the stores tidy. Probably not.

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POS Payment Services Shipping Costs Fulfillment 275

Retail TouchPoints

DECEMBER 2, 2024

retail sales (excluding automotive) up 3.4% on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. Additionally, traffic to retail sites from chatbots on Black Friday increased by 1,800% compared to Black Friday last year, according to Adobe. “By

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Merchant Services Apparel Beauty and Health Jewelry 279

Retail TouchPoints

NOVEMBER 19, 2024

DoorDash has redesigned its shopping experience for retail products, allowing customers to search for an item across multiple merchants with prices and estimated delivery times displayed in a single view. per month, offering $0 delivery fees and lower service fees on eligible orders.

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Merchant Services Gifts Payment Services Electronics 276

Retail TouchPoints

AUGUST 29, 2022

The popular Canadian coffee chain Tim Hortons recently experienced negative publicity after multiple government agencies shed light on the company’s mobile app privacy policies and data collection methods. Mobile apps have evolved into a critical business asset, generating billions of dollars in revenue.

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Mobile Payments Payment Services Retail 312

Kissmetrics

SEPTEMBER 11, 2020

But thankfully, that’s not what your payroll process has to look like. The best payroll services help you automate paying your employees and simplify the entire process, so you can gain more control over how you spend your time. The 6 best payroll service options for 2020. How to choose the best payroll service for you.

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Payment Services Small Business Retail Payments Management 356

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 279

Merchant Services Payment Services Payments Retail 279

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Retail is undergoing a seismic shift, driven by technological advancements and changing consumer expectations. In this comprehensive guide, we will explore the core components of retail digitization, highlighting its transformative benefits, potential challenges, and provide practical steps to help you step up your digital game.

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Payment Services Retail Mobile POS 110

BigCommerce

MARCH 13, 2018

From crypto-currencies to peer-topper payments and one-click checkouts, modern innovations are shifting the basic payment infrastructure of our economy. Adii Pienaar, Founder of Conversio and WooThemes (later acquired by WooCommerce), sums this up best: Customers worldwide are using their mobile devices for online shopping more often.

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Payment Services Mobile BigCommerce Mobile Payments 420

Retail TouchPoints

JULY 21, 2020

As COVID-19 has accelerated the trend away from cash payments to mobile and other contactless methods, Starbucks and 7-Eleven have both expanded their mobile payment options. The convenience store chain also is expanding the availability of its delivery service, from approximately 35 million.

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Payment Services Mobile Payments Mobile Customer 321

Retail TouchPoints

AUGUST 22, 2023

retailer to offer Tap to Pay on iPhone, which allows associates to accept contactless payments using their iPhones without requiring a dedicated payments card reader or additional hardware. Morgan Payments powers the Tap to Pay on iPhone service, which can accept credit and debit cards, Apple Pay and NFC-enabled digital wallets.

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Merchant Services Payment Services Point of Sale Mobile 246

Groove

JUNE 15, 2022

The new way of purchasing goods and services is through Mobile Payments whether you are shopping online or in-store. As millions of users start to use mobile payments each year, it is projected that 4.8 billion people will be completing transactions through mobile payments by 2025.

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Retail TouchPoints

APRIL 12, 2021

The low-code application development wave is absorbing more retailers — and rightfully so. Retailers face an ever-escalating need for customized and differentiated applications that can push innovation and keep customers engaged. Enter low-code, which abstracts away many of the hurdles from the consumer-facing app development process.

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Payment Services Retail Mobile Customer Experience 306

Retail TouchPoints

JANUARY 19, 2024

Put mildly, it has been a challenging few years for retailers. Retailers cannot take this resilience for granted. To address these compounding problems, retailers need to re-evaluate their operating priorities by focusing on cost-cutting measures that also enhance customer experiences, such as through automation, AI or other tech.

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Payment Services Merchant Services Retail Customer Experience 340

Retail TouchPoints

NOVEMBER 3, 2021

As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic has waned, according to Greg Buzek, Founder and President of IHL Group. Retailers had wanted to do this before as a way to save on labor costs.”.

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Payment Services Shipping Costs Electronics Fulfillment 363

Retail TouchPoints

AUGUST 23, 2021

Whether it’s coping with a disruptive event or shifting buyer behavior, nimble retailers fare the best. The turmoil also proved that mobile technology enables needed flexibility in times of disruption and drives superior customer experiences that make retailers more competitive. Moving From Mobile-First to Mobile-Only.

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Retail TouchPoints

JANUARY 12, 2024

After a customer pays at a register or via the Scan & Go mobile payment solution, a combination of computer vision and digital technology deployed in stores’ exit areas captures images of their cart and verifies payment for all items within a shopper’s basket.

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Payment Services Mobile Payments Technology Mobile 264

Retail TouchPoints

JUNE 3, 2020

More than two-thirds ( 69% ) of retail executives also expect enthusiasm for contactless options will continue. “In Mobile Technology Is Well-Established, And Still Going Strong. One of the more common contactless technologies is mobile: 66%. Facial Recognition Has Potential, But The Trust Problem Must Be Overcome.

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Retail TouchPoints

SEPTEMBER 26, 2023

Mercedes-Benz owners in Germany can now start the fueling process directly from their vehicle and pay digitally by fingerprint with a new native in-car payment service, developed in partnership with Mastercard. We are pioneers in native in-car payment and are already working on the integration of further services.”

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Retail TouchPoints

JANUARY 25, 2023

Today, it seems cash is a thing of the past, with most shoppers leaning on credit cards or even mobile payment to complete transactions for both physical and online shopping. Much like changing regulations for government agencies, retailers are preparing to navigate the next major update: PCI DSS 4.0. While PCI DSS 4.0

Merchant Services 354

Merchant Services Payment Services Mobile Payments Customer Data 354

Mi9

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention.

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Retail TouchPoints

AUGUST 23, 2024

The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the retail sector for the year ending in late October 2023. However, what they all have in common is working on endpoint devices, whether a stationary desktop, mobile devices or warehouse tablets. Is it read-only and encrypted?

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Payment Services Retail Operations Management 317

Retail TouchPoints

JUNE 13, 2024

Ebay has drawn a line in the sand when it comes to payments. After very publicly announcing last week that it would no longer accept American Express due to “unacceptably high fees,” today the online marketplace said it will be adding Venmo as a payment option in the U.S.

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Merchant Services Payment Services PayPal Mobile 280

Retail TouchPoints

AUGUST 16, 2021

Walgreens has introduced the myWalgreens Credit Card program, while supermarket chain Giant Eagle will start accepting PayPal and Venmo in-store as retailers continue expanding their payment options. The move also can speed up payment processes via PayPal and Venmo QR codes.

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Payment Services PayPal Financial Services Banking 264

Retail TouchPoints

JANUARY 11, 2021

While it’s hardly noteworthy that a retailer increased online sales during some of the worst months of COVID, M.Video-Eldorado Group , a 1,039-store electronics and appliance retailer serving more than 250 regions across Russia, did much more than simply funnel products through its suddenly active ecommerce channel. year-on-year.

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Retail TouchPoints

JULY 5, 2024

In today’s digital-first marketplace, consumer expectations for flawless shopping experiences, whether in-store or online, have reached unprecedented heights and are putting pressure on retailers to provide an “always on” business model. Months earlier, it was reported that thousands of Walmart stores in the U.S.

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Payment Services Retail Customer Experience Operations 278

Retail TouchPoints

AUGUST 13, 2021

Ecommerce had to reinvent itself, and mobile commerce is growing. A revolution in mobile technology among retailers is within sight. To be ready for what comes next, online retailers can take a page from those that adapted and grew with the initial shift to a mobile-friendly shopping world.

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Mobile Merchant Services Payment Services Payments 264

Retail TouchPoints

OCTOBER 26, 2020

GameStop will now offer customers a buy now, pay later payment option across its more than 3,300 U.S. retail stores, online and via its mobile app. GameStop also will be featured in Playing for Keeps, Klarna’s immersive gaming event series, which will be livestreamed on Twitch on Oct. 27 and 29. . ”

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Retail TouchPoints

NOVEMBER 25, 2020

GameStop , Express and Saks OFF 5TH all have deployed buy now, pay later services. GameStop is partnering with Sezzle , and Express and Saks OFF 5TH are both partnering with Klarna to offer the option to shoppers of paying for their purchases in four equal, interest-free payments.

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Retail TouchPoints

OCTOBER 27, 2024

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services.

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Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. With those kind of numbers in play, it’s no surprise that competition in the space is fierce, and retail is a central battleground. And with 50% of global spending in the U.S.

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Retail TouchPoints

SEPTEMBER 9, 2022

Instacart has acquired Rosie , an ecommerce platform serving local and independent grocers, wholesalers and retailers, as Instacart seeks to build on its commitment to smaller businesses in addition to expanding its digital offerings. . These tools power order flow, fulfillment and afford customer insights.

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Ecommerce Platforms

MARCH 14, 2022

Mobile POS systems are all the rage right now, and as we head into 2022, their adoption rate is only going to increase. The pandemic laid bare the problems with the conventional checkout process, and companies began looking at more efficient, and more hygienic, ways to process payments. Sqiuare POS. Ease of use.

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Retail TouchPoints

AUGUST 25, 2020

Non-essential retailers around the world have been devastated by COVID-19, with many experiencing everything from store closures to unprecedented drops in sales. To withstand the crisis, many retailers adopted new and innovative strategies to stay connected with shoppers and ring sales while their brick-and-mortar locations remained closed.

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