Fabric

AUGUST 8, 2023

A recent survey found that 73% of consumers have experienced a delivery failure and the top issues cited were late delivery, delivery not arriving when expected, and length of time to make delivery. Order management is the process of efficiently handling and fulfilling customer orders from start to finish. What is Order Management?

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

Retail TouchPoints

NOVEMBER 25, 2020

GameStop , Express and Saks OFF 5TH all have deployed buy now, pay later services. GameStop is partnering with Sezzle , and Express and Saks OFF 5TH are both partnering with Klarna to offer the option to shoppers of paying for their purchases in four equal, interest-free payments.

Payment Services 260

Payment Services Gifts Fashion Games 260

Retail TouchPoints

FEBRUARY 9, 2022

Shoppers are focusing less on loyalty and more on their experience, with half of them saying they would switch to a new brand after just one bad customer service interaction. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.

Payment Services 239

Payment Services Shopping Carts Omnichannel Multi-channel 239

lateshipment

OCTOBER 2, 2023

You can define the mobile conversion rate as the number of visitors who visit the website on their mobile devices and the number of visitors who convert during these sessions. A mobile conversion rate is a very important factor since most of the customers now browse products through your mobile. Do you experience this?

Mobile 130

Mobile eCommerce Payment Services Recommendation 130

365 Retail

JANUARY 12, 2024

This requires suitable payment solutions – turning payment into a strategic success factor. Payment systems were of rather subordinate importance as a trade fair topic because payment in retail was mostly still analogue. Credit card payments were done via Imprinter and a paper receipt.

Payment Services 62

Payment Services Mobile Payments Banking POS 62

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Mobile 230

Mobile Payment Services Technology POS 230

Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. taking place online, digital payment solutions like Venmo and PayPal (which has owned Venmo since 2013) are well positioned to capitalize on the opportunity.

Payments 310

Payments Merchant Services Payment Services PayPal 310

Retail TouchPoints

DECEMBER 28, 2021

Think food services, retail and personal and laundry services, for instance. At the same time, the Cox Small Business Survey found that 90% of minority-owned small business owners have high hopes regarding growth in the next year. Reasons cited were that the country’s 1.1 Dealing with Minority-Specific Business Barriers.

Payment Services 271

Payment Services Small Business Retail Banking Operations 271

Retail TouchPoints

FEBRUARY 6, 2023

This is Mercaux’s fourth annual Pulse of Retail survey and encompasses responses from more than 500 retail executives across the UK, U.S., In fact, just 11% of the executives surveyed said they are actually delivering a frictionless omnichannel experience today. This trend is even more pronounced among CEOs in the U.S.

Payment Services 251

Payment Services POS Omnichannel Retail 251

Kissmetrics

DECEMBER 20, 2020

But having a successful webcast is reliant on finding the right webcasting service. The Top 6 Options For Webcasting Services. How to Choose the Best Webcasting Services For You. Most webcasting services will have limits on attendee lists. Look for a webcasting service that simplifies event management.

Payment Services 353

Payment Services Payments Webinar Events 353

ESW

OCTOBER 31, 2023

This intention to spend more while being mindful of ongoing financial obligations may explain the boom in use of ecommerce instalment payments among Gen Z and Millennials. In this article, we will cover the rising popularity of instalment payments among younger generations. Consumer shopping habits are always in flux. And why now?

Payment Services 78

Payment Services eCommerce Mobile Consumer 78

BigCommerce

MARCH 13, 2018

From crypto-currencies to peer-topper payments and one-click checkouts, modern innovations are shifting the basic payment infrastructure of our economy. Adii Pienaar, Founder of Conversio and WooThemes (later acquired by WooCommerce), sums this up best: Customers worldwide are using their mobile devices for online shopping more often.

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

Retail TouchPoints

MARCH 21, 2022

In fact, a recent Verizon Business Small Business Recovery Survey found that 63% of small and mid-sized business owners have implemented new tools and technology to change their processes and the customer experience. 5G can Drive Consumer Engagement. 5G can Drive Consumer Engagement. Improved Customer Experience.

Payment Services 253

Payment Services Small Business Retail Retail Customer Experience 253

Retail TouchPoints

APRIL 5, 2022

Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the spinoff. Source: CivicScience. RTP: Consumer adoption of things like digital wallets is still relatively low.

PayPal 352

PayPal Merchant Services Payment Services Cryptocurrencies 352

Ecommerce Platforms

FEBRUARY 25, 2019

If so, Recharge Payments could be the solution for you. It also comes in handy when you offer a service that customers use repeatedly. What is Recharge Payments? Recharge Payments is the leading Shopify subscription solution for online businesses. Now, Recharge Payments boasts a client base of over 10,000 businesses.

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

RTP blog

OCTOBER 14, 2019

Unfortunately, smaller retail shops operating at the edge of the network typically lack the budget or IT expertise to embrace the digital technologies that attract and keep customers engaged. Enterprise Communications Survey found that 75% of respondents were already using or would be using SD-WAN within two years.

Payment Services 150

Payment Services Payments Omnichannel Retail 150

Retail TouchPoints

NOVEMBER 22, 2022

Conversational commerce is a marketing strategy that integrates the conversational in-store experience that consumers know and love into the online shopping journey, making the buying process more personalized and convenient for eager shoppers. Guide Customers Through the Entire Buying Process with Conversational Commerce.

Payment Services 214

Payment Services Live Chat Payments Retail 214

Ecommerce Platforms

MARCH 14, 2023

Designed to be the leading service commerce platform, Evercommerce promises business leaders a vertically tailored set of integrated SaaS solutions supporting more than 500,000 global businesses worldwide. Evercommerce is particularly focused on the support and enhancement of service-based companies.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process. A recent Mastercard survey suggested that 51% of U.S.

Payment Services 293

Payment Services Customer Experience Technology Mobile 293

RTP blog

JUNE 5, 2017

By Nicole Bryan, Sterling Payment Technologies Given the rise in reported data breaches and credit card fraud concerns, it should come as no surprise that the shift to EMV and mobile payments has some shoppers wary. That’s an important factor because the loss on any given fraudulent transaction can be significant.

Payment Services 150

Payment Services Merchant Services Payments Consumer 150

RetailMinded

OCTOBER 27, 2022

For example, retail businesses now integrate omnichannel strategies like M-commerce or mobile commerce to enable mobile shopping. Many consumers now rely on mobile devices to research products and services, make an order, and complete transactions. Also, it facilitates better personalization.

Payment Services 98

Payment Services Mobile Payments Retail Mobile 98

Omnisend

OCTOBER 4, 2023

Here’s why cancellation confirmation emails are indispensable: Facilitate returns. Include a survey to find out why customers canceled their orders. You can also rate how satisfied they were with your service and what you can do to improve. Compliance and documentation. Gain competitive advantage. Be on time.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Retail TouchPoints

JANUARY 14, 2022

Since their inception in 1930, many have been caught up in scams or fraud, and according to an AARP survey , around one in 10 people will fall victim to gift card scams and fraud. These scams don’t typically require large payments. Fraud and gift cards go hand in hand. In fact, the number of digital gift cards U.S.

Gifts 320

Gifts Merchant Services eCommerce Payments 320

Ecommerce Platforms

FEBRUARY 20, 2020

According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions. A subsequent survey conducted in 2019 went much deeper and established the precise POS capabilities retail businesses are currently focusing on.

POS 118

POS Payment Services Merchant Services lightspeed 118

Retail TouchPoints

JULY 25, 2022

This generation has taken to this payment option faster than any other, but looking at their history it is easy to see why. Gen Z has grown up with a steady decrease in the use of physical payment, coupled with major advancements in fintech. Late or missed BNPL payments have their own consequences. with Klarna.”. with Klarna.”.

Payments 199

Payments Payment Services Banking Consumer 199

RetailMinded

FEBRUARY 19, 2022

Contributed by Steve Villegas VP, Head of Payment Partnerships for North America. While merchants cannot control offline challenges like supply chain disruption or last-mile delivery issues, they can (and must) shape the digital environment and ensure a seamless checkout process. In Asia, consumers typically prefer mobile e-wallets.

Merchant Services 52

Merchant Services Payment Services eCommerce X-cart 52

Retail TouchPoints

AUGUST 11, 2023

In the past year, over half of surveyed consumers have felt confused or manipulated by tip screens, and 70% feel they’re being asked to tip too often. Over a quarter of surveyed consumers are now tipping at a higher percentage than they were last year, and the majority are fed up with how often they’re being prompted to tip.

Consumer 190

Consumer Payment Services Point of Sale POS 190

Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. Cyberattacks and network outages can disrupt operations and erode customer loyalty. A recent Gartner survey highlighted critical aspects of how current cybersecurity employee training may not be enough.

Payment Services 247

Payment Services Retail POS Operations 247

BigCommerce

SEPTEMBER 4, 2018

So, how does an online store prepare for the barrage of traffic, the increase in advertising costs, and the technology industry updates playing out in full view of everyone (think Facebook’s data updates, Google’s mobile update and Amazon’s new ad marketplace)? Optimize for Mobile: The Fastest Growing in Holiday Sales.

Mobile 282

Mobile Shipping Costs eCommerce Gifts 282

Elsner

APRIL 23, 2020

That’s when the eCommerce market biggies started to launch their mobile apps. million mobile users are accessing the Amazon app monthly. After Amazon, it’s the Walmart with a monthly mobile app user count of 86.05 From the above figures, it is clear that eCommerce mobile apps are a huge success. . Let’s dive in.

Mobile 90

Mobile eCommerce Customer Payment Services 90

BigCommerce

DECEMBER 19, 2017

According to a recent survey of North American digital enablers (e.g., New Payment Methods, New Fraudulent Activity. Mobile payments are also making an increasing impact. Mobile payments are also making an increasing impact. Let’s look at a few of those –– and what you can proactively do about it.

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337

Ecommerce Platforms

FEBRUARY 20, 2020

According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions. A subsequent survey conducted in 2019 went much deeper and established the precise POS capabilities retail businesses are currently focusing on.

POS 104

POS Payment Services Merchant Services lightspeed 104

GetElastic

AUGUST 18, 2021

B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity.

B2B 145

B2B eCommerce Payment Services Marketing 145

Retail TouchPoints

JULY 12, 2023

A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry. The survey also found that less than 13% of retail organizations are investing in technology to tackle these challenges, instead remaining focused on short-term fixes like increasing prices and running marketing campaigns.

Payment Services 217

Payment Services Retail Point of Sale Supplies 217

iVend

SEPTEMBER 14, 2023

Optimising store operations – When it comes to store operations, one of the things that all successful retailers have in common is optimised processes and efficiency. Things change and before you know it, customers want new services, new products, new ways of interacting.

Payment Services 105

Payment Services POS Retail Operations 105

Ecommerce Platforms

OCTOBER 28, 2021

This is particularly true if your online store offers alternative shipping, payment, or product options like a subscription box or customized items. Compile the questions that customers are bound to ask about the entire process and fill them in with simple, transparent answers. How much time do they have to return an item?

Payment Services 245

Payment Services Merchant Services Payments eCommerce 245

365 Retail

MAY 5, 2021

Online shoppers abandon more than £100 worth of goods in baskets every month on average, a survey has found. Significant delivery costs, the desire to “window shop” rather than make a purchase and lengthy authentication processes were key drivers of payment dropouts, Barclaycard Payments said.

Payment Services 62

Payment Services eCommerce Clothing Fashion 62