Retail TouchPoints

APRIL 11, 2024

We are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs.

Retail 290

Retail Mobile Consumer Recommendation 290

Retail TouchPoints

AUGUST 30, 2023

This annual study of commerce trends benchmarks how 120 retailers and brands perform against more than 200 criteria across web, mobile, in-store and cross-channel experiences. Armed with the data of years of study, the OSF Digital Strategy team can help you plan and prioritize your 2024 roadmap.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

AUGUST 11, 2023

On most tablet-based point-of-sale systems, you can customize the tip percentages your customers choose from on the tip screen. Our study shows that customers are just as likely to tip while being watched (and potentially judged) as they are when given privacy at checkout. Give customers privacy when tipping.

Consumer 240

Consumer Payment Services Point of Sale POS 240

Retail TouchPoints

DECEMBER 13, 2023

Technology also is significantly enhancing the checkout process, with more retailers adopting self-service kiosks, integrated RFID, mobile POS systems, scan-and-go integrations and frictionless checkout options.

Retail 312

Retail Customer Loyalty Social Media POS 312

Retail TouchPoints

FEBRUARY 10, 2022

million on a new mobile checkout system; and The launch of The Vitamin Shoppe Cares Foundation, a peer-supported employee assistance fund to provide financial support to employees experiencing hardship. There recently was a McKinsey study about why people are leaving. million on inventory management solutions; $1.2

Beauty and Health 321

Beauty and Health POS Mobile Management 321

Retail TouchPoints

JULY 6, 2021

One Gartner study found that 50% of large enterprises will be investing in major initiatives to improve the manager experience by 2022, and their focus will be on automating the administration of multiple worker-related human capital management tasks. One study found that nearly one-third of U.S. Invest in the right tools.

Management 246

Management Retail Technology Improvements 246

Retail TouchPoints

MARCH 30, 2023

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

POS 298

POS Omnichannel Webinar Point of Sale 298

Retail TouchPoints

JULY 5, 2024

During a busy morning period, technical glitches prevented cash or card payments, forcing some stores to close temporarily or ask customers to order through the mobile app and collect in-store. Greggs, the nation’s largest chain of bakeries, experienced a significant payment system failure that impacted over 2,450 stores nationwide.

Payment Services 278

Payment Services Retail Customer Experience Operations 278

Retail TouchPoints

OCTOBER 31, 2023

Thieves do not exactly use the POS system, sign up for loyalty cards or freely offer their mobile numbers to get discounts. Those same research chops could be used to better understand who is pilfering merchandise, how they are pulling it off and where it is occurring.

Sporting Goods 297

Sporting Goods Vend Customer Experience POS 297

RTP blog

JULY 14, 2017

In 2015 alone, they grew by 36%, according to a recent Javelin study. The same study found that losses related to account takeovers increased by a whopping 60% in 2015, amounting to $2.3 conversion to credit cards with EMV chips, and the fast-paced growth of mobile and e-Commerce in recent years. That’s up from $1.4

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

RTP blog

APRIL 27, 2018

For example, customers want the convenience of buying a mobile device online and then being able to pick it up at a local store. According to a ManpowerGroup study, this large swath is expected to comprise 35% of the global workforce by 2020. It’s no longer viable to buy and complete transactions exclusively online or in-store.

Omnichannel 150

Omnichannel Retail Toys Technology 150

Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security.

Payment Services 278

Payment Services Retail POS Operations 278

Ecommerce Platforms

SEPTEMBER 1, 2022

Finding a Point of Sale system that’s both affordable and feature rich is a crucial task. A Point of Sale system, or POS, is the solution you use to process payments, manage business functionality, and even track insights in a brick-and-mortar environment.

POS 197

POS Payment Services lightspeed Payments 197

GetElastic

AUGUST 23, 2017

Enterprise Innovation ) It’s a mobile-first economy for ecommerce. Smartphones delivered the majority of mobile transactions in every major global market, led by Japan, South Korea, Southeast Asia and Taiwan. The traditional view of a shopping cart and retail point of sale is becoming obsolete.

eCommerce 113

eCommerce Fashion eCommerce Platforms Point of Sale 113

RTP blog

JANUARY 26, 2018

Starbucks’ response was to heavily promote monthly double-point days (for customers to earn rewards quicker), and they added other specials, including a chance to win free Starbucks for life. Its biggest hit, however, was its Mobile Order & Pay app, a time-saver that enables loyalty members to order ahead and pick up in-store.

Customer Experience 150

Customer Experience Customer Mobile Article 150

iVend

MARCH 14, 2023

Retailers who want to set themselves apart are integrating more human and personal touchpoints into the shopping experience, increasing engagement, loyalty and sales. iVend Mobile POS Mobile POS in retail engages and delights shoppers. Using mobile POS engages shoppers, and sets a retailer apart from the competition.

POS 98

POS Point of Sale Mobile Payment Services 98

RTP blog

JULY 7, 2019

According to a study by Ghost Data , which used logo-recognition technology combined with hashtags and keyword searches to scan about four million Instagram posts, almost 56,769 accounts were involved in counterfeiting activities in 2019, compared to 20,882 accounts in 2016. Daniel Shapiro is Director of Brand Intelligence for Red Points.

Social Media 150

Social Media eCommerce Point of Sale Operations 150

Ecommerce Platforms

APRIL 11, 2022

We then weighted each factor based on its correlation to increased Google rankings from the Moz Search Engine Ranking Factors study. Two of the platforms included in the study do not offer full functionality for independent page titles. Notable Findings From Our Ecommerce Platform SEO Testing. Go to the top.

eCommerce Platforms 263

eCommerce Platforms SEO eCommerce 3dcart 263

Retail TouchPoints

NOVEMBER 10, 2023

As we look to the future of mobility and retail media, this new partnership taps into OMG’s vast data and partnerships, enabling us to take on a new level of precision in intelligent targeting, insights and activation for advertisers.”

Retail 298

Retail Social Media Multi-channel Channel 298

BigCommerce

AUGUST 17, 2018

Studying at night about photography, lighting, and modeling poses became a six-month undertaking.”. Great for brands that run an active brick-and-mortar shop, Square can be used to turn iPads and similar devices into point-of-sale systems when coupled with a card reader.

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

BigCommerce

SEPTEMBER 14, 2018

In fact, according to IAB’s popular new study, The Rise of the 21st Century Brand Economy, the future of retail growth comes from direct consumer relationships. Not to mention, made their web experience mobile friendly , secured PCI compliance , and integrated with Amazon Pay and ultimately deepened their direct to consumer relationships.

Consumer 305

Consumer Shipping Costs Merchant Services Games 305

iVend

JULY 15, 2022

The correlation between employee wellbeing, productivity and profitability is also very well established, with a wealth of studies showing that happy employees contribute to a stronger bottom line.

Technology 98

Technology Payment Services Retail Payments 98

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 75

POS B2B Point of Sale Retail 75

Omnisend

DECEMBER 15, 2023

Read the full case study here. Content marketing Another potent form of digital product advertising, content marketing involves educating customers about your products through valuable content like blog posts, infographics, case studies, videos, and more. These product ads are mobile-optimized and can also appear on apps and websites.

Outdoor 145

Outdoor Social Media Channel X-cart 145

Wiser

NOVEMBER 3, 2020

What is Point-of-Purchase Marketing and Why is it Important? Point-of-purchase marketing, sometimes referred to as point-of-sale marketing, is the practice of placing marketing material next to the products it is advertising. Point-of-Purchase vs. Point-of-Sale. Mobile Apps.

Marketing 78

Marketing Mobile Point of Sale Reference 78

Ecommerce Platforms

APRIL 5, 2019

Based in Amsterdam, Adyen is a merchant bank (aka “global payment company”) that lets companies accept point-of-sale (POS) payments, mobile payments, and eCommerce payments. Developer documents are available online at the site, as are case studies, detailed product descriptions, and downloadable guides on specific topics.

Payment Services 134

Payment Services Merchant Services Payments POS 134

lateshipment

NOVEMBER 13, 2020

After all, the Christmas shopping season entails a variety of big “holiday sales” such as Thanksgiving, Black Friday, Small Business Saturday, and Cyber Monday. According to Statista’s latest study, this five-day period translated to an estimated $28.5 billion in sales during the 2019 holiday season.

eCommerce 130

eCommerce Beauty and Health Home Furnishings Shipping Costs 130

FastSpring

SEPTEMBER 11, 2018

A key catalyst behind the explosive growth of ecommerce stems from increased mobile phone usage. As mobile phones become more powerful and are able to support a variety of native apps, connecting to the internet and shopping online becomes more convenient for consumers around the world.

Merchant Services 82

Merchant Services Presentation Payment Services Payments 82

FastSpring

JANUARY 9, 2023

Read the Mailbird case study here. Read the NotePlan case study here. Read the SocialBee case study here. Square is a popular point-of-sale solution for companies of all sizes. A mobile app. Authorize.net (a Visa solution) is a payment service provider that supports mobile payments, phone payments, and ACH.

Payment Services 147

Payment Services Merchant Services Payments PayPal 147

Sailthru

NOVEMBER 5, 2018

Americans over the age of 50, the low-income population, and — of course — younger generations are now all mobile-enabled. For some organizations, mobile teams operate much like any other channel team. They have their own priorities and goals for app engagement, mobile web, and advertising. Breaking the mold is challenging.

Retail 76

Retail Mobile Omnichannel Channel 76

Ecommerce Platforms

NOVEMBER 22, 2019

Designed to help merchants from all backgrounds build their businesses in today's digital and mobile world, Square offers everything from online selling accounts to in-person point of sale machines. Sellers using Square Terminal can track items and sales through the built-in Square Point of Sale software.

Merchant Services 104

Merchant Services Payment Services POS Point of Sale 104

365 Retail

AUGUST 4, 2022

From Buy Now Pay Later instalment loans and collaborative technologies to mobile payments and 5G technology, these automated, contactless, AI-driven options are changing the face of businesses across the globe. . Tap -to-Mobile Contactless Card Machines. Contactless card machines are becoming the new normal.

Merchant Services 59

Merchant Services Technology Payment Services Payments 59

365 Retail

JANUARY 12, 2024

Flashback to 1994: databases and ERP systems, first commercial websites, mobile phones with colour displays, CD-ROMs, Java as a programming language or the new Windows 95 operating system with a GUI were all highly topical technologies that also kept the companies at EuroCIS busy. And mobile payment by smartphone is also picking up.

Payment Services 64

Payment Services Mobile Payments Banking POS 64

iVend

APRIL 12, 2022

According to one study, 76% of respondents say that increasing loyalty is a priority for their companies, yet just 33% say that CLV is a reported and valued KPI. Mobile POS – for in-aisle service and orders. So why is understanding and increasing customer lifetime value so important, and how can retail stores achieve it?

Payment Services 98

Payment Services Customer Retail Payments 98

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52