Retail TouchPoints

NOVEMBER 28, 2024

How can retailers update their payments systems to meet rapidly changing consumer behavior during peak demand? Payment systems that allow for contactless transactions, curbside pickups and buy online, pick up-in-store (BOPIS) are becoming essential. Mobile wallets provide the convenience shoppers have come to expect.

Payment Services 298

Payment Services Payments Merchant Services Omnichannel 298

Retail TouchPoints

NOVEMBER 13, 2024

and Canada (excluding Quebec) can now use the café chain’s popular mobile app to order on-demand delivery via DoorDash , as well as ordering directly in the DoorDash app. Starbucks customers in the U.S. Starbucks is leveraging DoorDash’s Online Ordering solution to manage delivery via its app.

Mobile 162

Mobile Merchant Services Customer Management 162

Retail TouchPoints

JULY 7, 2022

Brother Mobile Solutions has introduced the RuggedJet 3200 Series, a labeling solution designed to help retailers implement agile pricing strategies while staying on top of inventory in a tight labor market. The solution was created to offer drop-in emulation with leading retail software and operating systems for simple systems integration.

Mobile 344

Mobile Operations Technology Other 344

Retail TouchPoints

JANUARY 14, 2025

will implement Aptos ONE as its new POS system to bring personalized and efficient interactions to every customer and employee in its 440+ stores across 42 states. Hauff explained that Aptos ONEs cohesive system will offer capabilities that support store operations and guest experience within a single flexible platform.

POS 278

POS Apparel Accessories Mobile 278

Kissmetrics

JANUARY 7, 2021

Having the right learning management system (LMS) software in place makes this task much more manageable for everyone involved. The right one, however, will let everyone focus on their work instead of fighting with a frustrating system. Mobile learning : Letting learners interact with phones and tablets, and on-the-go.

Management 353

Management WooCommerce Mobile Other 353

Retail TouchPoints

DECEMBER 5, 2024

Your POS system needs to account for that. Customer and product information at their fingertips What are some of the functionalities and data that your POS system needs to serve up? And a POS system that reflects the modern demands of the job. All the ways they need to serve customers? It’s a lot harder than it sounds.

POS 275

POS Payment Services Shipping Costs Fulfillment 275

FastSpring

JANUARY 9, 2025

In this episode of Growth Stage, we interview gaming D2C and creator marketing expert Justin Sacks of Nexus about his thoughts on: What winning strategies AAA and AA publishers use for D2C in mobile. Why these strategies actually can result in >50% revenue coming from D2C. David Vogelpohl (FastSpring) (05:45) Excellent.

Payments 164

Payments Games Mobile Merchant Services 164

Kissmetrics

DECEMBER 17, 2020

On average, consumers spend $120B in the app store and $190B on mobile ad spend. You can check traffic and user metrics on mobile app analytics to make your app as successful as possible. Here’s what you need to know about mobile app analytics and which tools are most effective at helping you dig into the data.

Mobile 359

Mobile SEO Events Download 359

Retail TouchPoints

JULY 7, 2022

Destination retailer Event Network — which operates gift shops for aquariums, zoos, museums, science centers, botanical gardens and other cultural attractions — has upgraded to a mobile point-of-service (POS) system and adopted a new cloud infrastructure as it continues its digital transformation.

POS 278

POS Gifts Events Mobile 278

Retail TouchPoints

DECEMBER 18, 2024

But a brand cant make it in the 21st century with technology from the 19th, so in 2022, the British footwear brand undertook a massive digital transformation that encompassed everything from its ecommerce sites around the world to the point-of-sale (POS) systems in its 500+stores. The modern take on Clarks’ classic Wallabee design.

Omnichannel 262

Omnichannel Payment Services POS eCommerce 262

Groove

MARCH 2, 2025

With advancements in AI-driven email marketing , dynamic personalization, and mobile-first design, businesses must continuously refine their email strategies to remain relevant. With the rise of mobile internet devices, vertical layouts are preferred over horizontal designs, which can introduce readability and formatting issues.

eCommerce 237

eCommerce Mobile Marketing Improvements 237

Retail TouchPoints

JUNE 16, 2022

Internet of Things (IoT) technology and devices have been changing the nature of user experience for some time, as consumers gradually adopt mobile app-controlled technology like smart lighting, connected thermostats, home security systems and doorbell alerts. Creates a Better Environment for Connected Devices.

Mobile 312

Mobile Vend Customer Experience Technology 312

Forrester eCommerce

OCTOBER 30, 2023

Recently, the Reserve Bank of India (RBI) has imposed a ban on Bank of Baroda’s mobile banking app – BoB World. But why did this happen, and what can we learn from it? Let us dive into the details. This unsettling issue involved a series of actions which led to fraudulent actions by some of […]

Banking 397

Banking Mobile Technology 397

Retail TouchPoints

JANUARY 15, 2025

This is why enterprise merchants are increasingly focused on improving the levels of resilience to address connectivity problems, system issues, hardware failures, software bugs, cyberattacks or other limitations that could prevent successful transaction handling.

Payment Services 279

Payment Services Merchant Services Payments POS 279

Retail TouchPoints

JANUARY 16, 2024

Samsonite has implemented a new mobile-driven experience across its European stores, powered by Oracle Retail Xstore Point of Service and implemented by Oracle Retail Consulting. With Oracle’s mobile retail POS system, we are taking one more step in this journey.

Mobile 263

Mobile POS Channel Recommendation 263

Forrester eCommerce

JUNE 24, 2020

Apple revealed major announcements for the new iOS 14 system during its Worldwide Developers Conference 2020. What is coming to the iPhone demonstrates a deep understanding of our behavior and use of our devices in mobility. It also makes a clear statement on privacy and diversity principles.

Mobile 476

Mobile Customer Experience Customer 476

Retail TouchPoints

OCTOBER 17, 2023

The retailer will deploy Jumpmind Commerce, a cloud-native, mobile-first POS solution, and Jumpmind Promote, for unified promotions across both physical and digital experiences. The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind.

POS 268

POS Mobile Point of Sale Channel 268

Retail TouchPoints

MARCH 3, 2025

But as retailers digitize operations to differentiate customer experiences, they also face a growing wave of cyber threats targeting sensitive customer data and critical business systems. These groups often infiltrate endpoint devices, including point-of-sale (POS) systems, employee laptops and mobile devices used for customer service.

Payment Services 207

Payment Services Retail Point of Sale Supplies 207

Retail TouchPoints

AUGUST 6, 2024

With the new platform, associates will be able to approve transactions remotely via tablet devices, and self-checkout systems powered by AI will deliver personalized promotions tailored to each customer.

POS 278

POS Mobile Point of Sale Technology 278

Retail TouchPoints

OCTOBER 30, 2024

Endpoints, like laptops, tablets, mobile and BYOD devices, public cloud infrastructure and SaaS applications play a bigger role in retailers’ business and how they engage with their customers. On average, nearly 20% of annual retail sales happen in November and December, and the impact of a breach can be disruptive to the business and brand.

Payment Services 269

Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

NOVEMBER 12, 2024

Three standout examples demonstrate the versatility and potential of this technology: Ikea tackles the challenge of checking out large furniture items with a QR-based mobile checkout option. These examples offer key insights for holiday retail strategies: Simplify complex processes, like Ikea’s checkout system.

Gifts 275

Gifts Magazine Information Social Media 275

Groove

NOVEMBER 17, 2024

Things like schema markup , page speed enhancements, and mobile optimization are all made easy thanks to the platform's analytics and customization tools. BigCommerce's headless commerce capabilities also offer the flexibility required for unique order flows and integration with external systems.

BigCommerce 341

BigCommerce Merchant Services Payment Services SEO 341

Mi9

DECEMBER 4, 2024

The Benefits of a Mobile POS for Retail Stores In the fast-evolving retail environment, where customer expectations continue to rise, delivering quick, personalized service is no longer optional; it’s essential for business growth and customer retention. With mPOS, sales associates are not bound by a traditional checkout counter.

Payment Services 52

Payment Services POS Mobile Shipping Costs 52

Forrester eCommerce

AUGUST 25, 2023

In July 2023, we attended the Esri User Conference in San Diego, which with 20,000 attendees is the world’s largest geographic information systems (GIS) conference. The conference allowed consumers of GIS like National Oceanic and Atmospheric Administration (NOAA) and Exxon Mobil to demonstrate use cases where they applied those solutions.

Mobile 369

Mobile Information Consumer Technology 369

Retail TouchPoints

NOVEMBER 13, 2024

For example, you need a one-way communication system for public announcements or two-way communication devices to relay information across your security team. How Communication Enhances Retail Security Coordination and Efficiency Solid communication systems can enhance the process and efficiency of retail security operations.

Operations 147

Operations Retail Improvements Document 147

Kissmetrics

SEPTEMBER 17, 2020

The top 6 options for VoIP phone service: Ooma – best for small businesses Nextiva – best for remote teams RingCentral – best for fast-growth Grasshopper – best for mobile teams Verizon – best for large businesses 8×8 – most affordable VoIP service. If you use your mobile device, you’re probably fine.

Mobile 363

Mobile Document Download Recommendation 363

Retail TouchPoints

OCTOBER 11, 2022

The store is quite busy, so you flag down a salesperson and they help you check out from a mobile point-of-sale (POS) system. You decide to mobile order via your iPhone, so the latte is waiting for you as soon as you arrive. How secure are these mobile devices? This alarming research leads to a few questions.

POS 278

POS Payment Services Retail Mobile 278

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Omnichannel Presence : Creating a seamless shopping experience across all channels, whether in-store, online, or via mobile apps, ensuring customers engage with the brand effortlessly. Mobile Integration: Offering mobile apps for seamless shopping and mobile payments and enhancing in-store experience with mobile POS systems.

Payment Services 110

Payment Services Retail Mobile POS 110

Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. None of those three systems talked to each other, so we needed training for all three,” explained Hewitt.

POS 264

POS Shipping Costs Point of Sale Mobile 264

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

A centralized database is a system where all of a company’s data is stored in one location, accessible to all departments and retail locations in real time. When all information flows into a single system, it reduces the risk of data discrepancies or outdated information. What is a Centralized Database?

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

JANUARY 13, 2022

Collective Cannabis has partnered with AI and robotics startup Wings to utilize the solution provider’s EXO Delivery System to streamline logistics and deliver an enhanced customer experience. The EXO system is designed to automate retail logistics and workflows with extensibility, versatility and sustainability in mind.

Customer Experience 304

Customer Experience Customer Operations Mobile 304

Retail TouchPoints

DECEMBER 16, 2022

A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages. An mPOS system converts any tablet or smartphone into a checkout point. Mobility is essential for assisted selling success.

Technology 278

Technology Payment Services Retail POS 278

FastSpring

OCTOBER 14, 2024

1 of this year, Google “won’t be able to require apps to use its billing system or tell customers that they can download apps elsewhere and potentially for cheaper.” The changes are intended to break down the commission system Google had built to wall off competition in the Android app market.

Payments 174

Payments Merchant Services Payment Services Games 174

Retail TouchPoints

DECEMBER 22, 2021

Passengers can use their mobile devices to order contactless deliveries to their location in the airport’s Concourse B from select retail stores operated by Paradies Lagardère. The entire system uses a suite of cloud tools to control robots deployed throughout different areas of the airport.

Food and Beverages 312

Food and Beverages Travel Mobile Customer Experience 312

Retail TouchPoints

DECEMBER 15, 2022

As part of an overhaul of its online offerings, Casey’s aligned its digital tools to build a new ecommerce presence, launched mobile apps, introduced a loyalty program and forged partnerships with third-party delivery companies. ” Personalizing the customer journey has been at the center of Casey’s digital overhaul. .”

Mobile 297

Mobile Arts Customer Loyalty Customer Data 297

Retail TouchPoints

AUGUST 29, 2024

Most large enterprises were already running warehouse management systems that delivered inventory accuracy in excess of 99% (in comparison to stores, which typically ranged between 65%-85%). But that brings us back to the juice and the squeeze metaphor. DCs already had nearly perfect inventory accuracy.

Shipping Costs 297

Shipping Costs Supplies Customer Experience POS 297

Retail TouchPoints

MAY 3, 2024

The California-based grocer will roll out Caper Carts, Instacart’s AI-powered smart carts, and FoodStorm, an order management system designed to power the retailer’s food service and catering experiences. Save Mart also will upgrade to Instacart’s Storefront Pro in order to add advertising to its ecommerce storefront.

Retail 289

Retail Omnichannel Mobile Operations 289