RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

JULY 13, 2022

99 Cents Only Stores is launching a new app to enable connected in-store shopping experiences with multi-language capabilities at all 382 locations in California, Texas, Arizona and Nevada. Strong loyalty programs are becoming more important as overall brand loyalty fades and retailers fight to hold onto their existing customers.

Omnichannel 264

Omnichannel Payments Multi-channel Retail 264

Retail TouchPoints

MARCH 8, 2023

Commerce media company Criteo has acquired Brandcrush , a platform that enables the buying and selling of retail media activations, including those in offline channels like stores. The Brandcrush platform is available globally and is currently undergoing integration with Criteo’s retail media solutions.

Retail 277

Retail Omnichannel Multi-channel Point of Sale 277

Retail TouchPoints

MAY 20, 2022

Prior to that Natori was a 100% wholesale business, selling into retailers such as Saks , Neiman Marcus , Nordstrom and Bloomingdale’s , but the company’s willingness to innovate has served it well, particularly throughout the COVID pandemic. That’s not to say that the Natoris weren’t a bit nervous about making the move into ecommerce.

Omnichannel 275

Omnichannel Department Stores BigCommerce Fashion 275

Retail TouchPoints

MAY 16, 2024

Launched a little over three years ago to drive more value for both the Walmart business and its suppliers, Walmart Luminate gives the retailer’s suppliers access to transaction, supply chain and shopper behavior data so they can better understand customer expectations and optimize their digital and physical retail strategies.

Merchant Services 277

Merchant Services Multi-channel Subscription Omnichannel 277

Retail TouchPoints

JULY 19, 2022

What emerged was a focus on companies’ wealth of first-party data, which is collected directly from their consumers, allowing advertisers to target audiences across numerous channels via retail media networks. This reorganization around proprietary data is what has led us to today’s retail media boom.

Retail 288

Retail Multi-channel Omnichannel Technology 288

Retail TouchPoints

FEBRUARY 6, 2023

While a cloudy future often leads businesses to hunker down and reduce costs any way they can, retailers are responding in a surprising way. That’s right, retailers are planning to “invest their way through the recession,” according to new benchmark research from digital transformation company Mercaux conducted by CensusWide.

Payment Services 288

Payment Services Omnichannel POS Retail 288

RTP blog

JULY 17, 2017

By Peter Zaballos, SPS Commerce The Digital Consumer Age Of Retail The retail industry has entered a new era – the Digital Consumer Age of Retail. Consumers’ proficient use of digital channels has revolutionized the retail industry and technology has changed the way people shop today.

Omnichannel 150

Omnichannel Consumer Multi-channel Retail 150

Retail TouchPoints

JULY 6, 2022

has named Reliance Retail Ltd. as its official retailer across all channels in India. The long-term franchise agreement will allow Reliance to introduce Gap’s latest offerings through a mix of exclusive brand stores, multi-brand store expressions and digital commerce platforms. in a statement. “We in a statement.

Multi-channel 278

Multi-channel Consumer Electronics Fashion Retail 278

Retail TouchPoints

MAY 3, 2023

Children’s specialty retailer Carter’s plans to open more than 50 new stores across the U.S. To enable these omnichannel purchasing behaviors, Carter’s highlighted the investments it has made in its app, which now accounts for one quarter of all ecommerce sales, over the last few years. million , compared to $781.3

Presentation 264

Presentation Multi-channel Specialty Retailers Omnichannel 264

Retail TouchPoints

JULY 22, 2024

Macy’s has always aimed to design shopping experiences that align with consumer wants and needs, but it recently decided to level up its personalization efforts, especially as consumers ventured across different channels.

Customer 274

Customer Multi-channel Omnichannel Channel 274

Retail TouchPoints

JULY 18, 2024

Today’s retail workers almost need to have superpowers — moving as fast as The Flash would be helpful given how many different tasks a retail worker performs each day — but adaptable, multi-purpose solutions can provide that extra burst of needed speed. in an interview with Retail TouchPoints.

Customer Experience 278

Customer Experience Customer Retail Workshop 278

RTP blog

JANUARY 9, 2019

The term “omnichannel” gets thrown around a lot — some might say too much — by retailers and industry observers. However, the word still conveys an important truth: retailers must take every action possible to maximize customer engagement opportunities across both traditional and emerging channels.

Omnichannel 150

Omnichannel Multi-channel Channel eCommerce 150

Fabric

DECEMBER 6, 2023

Managing inventory (keeping track of what’s in stock) in real-time (instantly) is crucial for retailers to sell against their product assortment effectively. In the fast-paced world of omnichannel retail, the ability to harmonize inventory across various channels is not just a logistical necessity, but a strategic imperative.

Omnichannel 130

Omnichannel Multi-channel Retail Point of Sale 130

Retail TouchPoints

MAY 5, 2021

The COVID-19 pandemic has changed the retail sector in dramatic ways over the last year — from fluctuating product demand and availability and rapidly changing consumer behaviors and expectations to ever-evolving health and safety requirements.

Multi-channel 260

Multi-channel Retail Technology Customer Experience 260

ROI Revolution

MAY 6, 2021

According to eMarketer , almost 50% of retail CFOs in the US are pursuing a digital transformation in 2021. To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. An omnichannel approach isn’t new.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Retail TouchPoints

JANUARY 13, 2021

This phenomenon helped large, digitally savvy retailers like Target , Home Depot and Walmart thrive and earned them spots among the top 10 retailers in CI&T ’s Connected Retail Report , which was presented during Chapter 1 of the 2021 NRF Big Show.

Other 312

Other Customer Experience Omnichannel Customer 312

BigCommerce

DECEMBER 13, 2017

.” Alex thinks about Amazon as simply another sales channel for his business. But a 50% decrease in margins for a highly trafficked and high sales channel doesn’t cause a bit of concern for Alex and his team. That’s how to optimize sales channels. Selling direct and via third party channels has helped us broaden our reach.

Multi-channel 267

Multi-channel Channel Retail Download 267

Retail TouchPoints

NOVEMBER 2, 2022

where she led multi-billion-dollar revenue delivery across all channels, customers and categories for Unilever’s largest market. “I The retailer also rolled out a nationwide loyalty program to help boost its performance after sales fell 5% year-over-year in Q2 2022, which ended July 30.

Multi-channel 278

Multi-channel Omnichannel Supplies Operations 278

Retail TouchPoints

NOVEMBER 14, 2022

3D and AR design studio QReal is moving deeper into direct commerce with the launch of the new multi-brand, multi-category shopping app TRYO. TRYO is a front-facing lens for all of this tech, and then it drives to purchase through other places,” said Mike Cadoux, Co-founder of TRYO in an interview with Retail TouchPoints.

Consumer 340

Consumer Multi-channel Payment Services Social Media 340

SellBrite

JANUARY 5, 2018

Omnichannel strategies have the power to create memorable, lasting experiences for consumers. Omnichannel is a new type of strategy that is tough to implement. Most often it gets confused with multi-channel, which is a vastly different strategy. What a perfect omnichannel eCommerce strategy looks like.

Omnichannel 161

Omnichannel eCommerce Customer Multi-channel 161

BigCommerce

DECEMBER 13, 2017

His name and proposal landed on my desk in the hibernation days between Christmas and New Years, when most Americans and almost all retailers are in the throes of a rest period following the holiday rush. “I A few include: Andrew Tjernlund, Multi-Million Dollar Merchant and Amazon Consultant. You’ll like what he has to say.”.

Definition 420

Definition Merchant Services Multi-channel Books 420

Retail TouchPoints

JANUARY 26, 2022

Retail store design is a multi-year investment in capital, and therefore it is easier to adapt to unprecedented changes through brand communication and customer service models. Gen Z is a more socially active and a digital native, meaning they are more comfortable with all channels of shopping, physical and virtual.

Technology 290

Technology Multi-channel Department Stores Definition 290

GetElastic

AUGUST 10, 2021

An omnichannel approach enables businesses to deliver consistent, frictionless, and more convenient user experiences by interconnecting every customer touchpoint. Many businesses have taken the first step and adopted a multi-channel approach to engage with customers across a myriad of channels such as web or mobile.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop.

Merchant Services 278

Merchant Services Payment Services Multi-channel Shopify 278

Retail TouchPoints

FEBRUARY 3, 2021

Since founding the company in 2002, Scott has been the sole CEO, overseeing the brand’s transformation into a multi-channel retailer that now boasts more than 110 standalone stores across the U.S., He first joined the Kendra Scott board in 2014 and in 2016 joined the company as Chief Revenue and Marketing Officer.

Multi-channel 246

Multi-channel Accessories Omnichannel Fashion 246

Retail TouchPoints

SEPTEMBER 15, 2021

At its core, “Blend Space” encourages the creation of “resilient, holistic, and human-centered retail experiences.” The lease model is dated,” explained Jessica Maniatis, Associate Director of Innovation Consulting at EPAM Continuum in an interview with Retail TouchPoints. If they’re locked into a 10-year lease, they’re screwed.

Outdoor 296

Outdoor Omnichannel Vend Multi-channel 296

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

Payment Services 264

Payment Services Shipping Costs Omnichannel Fulfillment 264

GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel. By investing in the omnichannel experience. Source: Clout Brands. And how do they do that?

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Retail TouchPoints

FEBRUARY 9, 2022

Online retailers and brick-and-mortar stores are having a tough time keeping up with the ever-growing digital market and the audience characteristics that are developing with it. The number of touch points and level of consistency shoppers expect across all departments and channels is increasing. The Omnichannel Approach.

Payment Services 264

Payment Services Shopping Carts Omnichannel Multi-channel 264

Retail TouchPoints

JULY 19, 2021

Mastering data is critical for retailers, particularly those serving specialty areas. The massive increase in Americans fleeing apartments or upgrading to more space over the last 15 months presented retailers with a once-in-a-generation opportunity to increase conversion rates and sell more products. Strategic Counsel is Paramount.

Marketing 264

Marketing Retail Multi-channel Events 264

Retail TouchPoints

AUGUST 29, 2023

Predict the future: So often, companies’ attempts to build personalization capabilities take them on a multi-year trajectory that lands them at parity with the past once they arrive. It has to be cross-channel. It’s key to start with a clear understanding of the future of your space and build toward that.

Multi-channel 246

Multi-channel Retail Customer Experience Customer Data 246

GetElastic

JULY 22, 2022

Front and center in any conversation about commerce are the words personalization, omnichannel, customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel. By investing in the omnichannel experience. Source: Clout Brands. And how do they do that?

Omnichannel 148

Omnichannel Outdoor Multi-channel Toys 148

Retail TouchPoints

JANUARY 23, 2024

Over five days and a growing portfolio of on- and off-site events, the National Retail Federation brought together more than 40,000 attendees and 1,000+ exhibitors in NYC. It was the growth of what we first called multi-channel, which then became omnichannel, and then we saw the growth of the brands born on the internet.”

ACH 285

ACH Multi-channel Technology Customer Retention 285

Retail TouchPoints

JUNE 28, 2023

The retailer also has promoted Danny Miles to EVP, Chief Technology Officer and announced the departure of current COO Colin Browne and Chief Product Officer (CPO) Lisa Collier. Under Armour has named long-time Marriott executive Jim Dausch as its new Chief Customer Officer (CCO), effective July 24, 2023.

Multi-channel 279

Multi-channel Customer Supplies Apparel 279

Retail TouchPoints

DECEMBER 15, 2022

For retailers to be in sync with all this in a concurrent manner, they need to be equipped with a smarter and more innovative customer data platform (CDP) — a real-time CDP that will help them keep pace with changing customer expectations, needs and behaviour — then and there, here and now, as and when they happen.

Multi-channel 246

Multi-channel POS Customer Data Channel 246

Retail TouchPoints

DECEMBER 20, 2024

Brands and retailers are investing more in cultivating community not just online, but through immersive IRL experiences. Young said in an interview with Retail TouchPoints. We host online and in-person events to help our community get over the hump of, How do I start [with livestreaming]?

Events 147

Events Multi-channel Workshop Webinar 147