article thumbnail

5 UCC Trends that Can Help Retailers Thrive in the Now ‘Normal’

Retail TouchPoints

For example, a bespoke clothing boutique that majors in providing a personal VIP experience may find its UCC functionality constraining in ways that a multi-department store offering clothing lines may not. Trend 4: Proliferation of touch-centric handheld and ruggedized devices boosts omnichannel experiences and operational efficiency.

article thumbnail

Is Nike the Catalyst for Change: Why Companies are Switching to DTC

Retail TouchPoints

In line with its recent “Consumer Direct Acceleration strategy,” the brand terminated nine wholesale accounts including DICK’S Sporting Goods, Hibbett Sports and Shoe Carnival. Many brands utilize personalized product offerings, rewards programs, and CRM initiatives to add more value to this direct communication channel.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

#TBT: Service Merchandise Was the OG Multi-Channel Shopping Experience

Retail TouchPoints

They offered a breadth of inventory that included fine jewelry, toys, sporting goods and electronics. We’re seeing big players experimenting with similar, more modern takes on this multi-channel shopping experience. No shade, IKEA is the bedrock of everyone’s twentysomething apartments and beyond.) What’s Next?

article thumbnail

How to Create Winning Black Friday Promotions

Wiser

Promotions that are available on digital channels are also positioned well, as an increasing number of consumers are shopping online. . Which channels are used to deliver the promotions . Black Friday Promotions Channels . Of course, channel matters when it comes to successful Black Friday promotions. Homepages .

article thumbnail

19 Omnichannel Experience Examples from Top Brands

GetElastic

The numbers (from the mouths of actual shoppers) help tell the story: Purchase frequency is 250% higher on omnichannel vs. single channel, and the average order value is 13% higher for omnichannel vs. single channel. Customer retention rates are 90% higher on omnichannel vs. single channel. Dick's Sporting Goods.

article thumbnail

Best Retail POS Systems for 2020

Ecommerce Platforms

Multi-location stock management. Subscribing to the Square For Retail gives you the benefit of instant bank transfers, Square Secure, payments via magstripe, chip card, Apple Pay, and Google Pay, reports about employee sales, inventory history, projected profit, gross sales data, inventory by category, plus the value of the goods sold.

POS 118
article thumbnail

Your 2023 Digital Strategy Forecast: Key Insights to Navigate Ecommerce

ROI Revolution

 Additionally, we saw many brands expanding past Amazon onto other retail media channels. We always expect multi-touch purchase journeys across channels, but too much overlap means wasted ad dollars. We’ve seen that more and more, creative needs to be developed per channel. images, videos, testing, scaling) is growing.