Retail TouchPoints

OCTOBER 10, 2022

This is true all year long, but recent studies show at least 26.8% With social marketing in decline , and with the economic uncertainty driving the need to reduce “awareness” marketing in favor of performance channels, the need for retailers to find new measurable, scalable marketing channels is more urgent than ever.

Multi-channel 298

Multi-channel Marketing Retail Channel 298

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Everyone has a circle of competence created through study and experience. According to a study by BARC , some benefits of using big data include: Making better strategic decisions (69%).

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Kissmetrics

JUNE 23, 2020

Lesson #2: Sales Channels. History of e-commerce the timeline What is working in the e-commerce space Introduction to sales channels Understanding sales channels. Lesson #3: Marketing Channels. Lesson #2: Sales Channels. Lesson #2: Additional Marketing Channels. Lesson #3: Additional Channels.

eCommerce 363

eCommerce eCommerce Marketing Marketing Multi-channel 363

Retail TouchPoints

MAY 12, 2023

According to the study, TV and movies no longer dominate the media landscape like they once did as consumers, especially younger ones, increasingly turn to new digital channels for more immersive entertainment experiences. However, this isn’t a case of purely replacing one medium for another.

Games 310

Games Social Media Multi-channel Consumer 310

BigCommerce

AUGUST 17, 2017

According to a study by Tomoson , influencer marketing yields a $6.50 It’s no wonder that influencer marketing is considered the fastest-growing channel for acquiring customers online. Here are 9 influencer marketing examples from multi-million dollar brands, exactly what they did, why it works and more.

Marketing 419

Marketing Social Media Blog Recommendation 419

BigCommerce

DECEMBER 13, 2017

Within 18 months they were selling more on Amazon than through their traditional channels. In fact, it can be your initial parlay into household name status, and multi-million dollar sales. A Case Study: How to Sell to — and on — Amazon. How did they do it? They didn’t mess around when it came to selling on Amazon.

Shipping Costs 354

Shipping Costs Multi-channel Shipping Fulfillment 354

365 Retail

MAY 17, 2022

In this context, solutions that manage the growing number of complex multi-channel payments for retailers while delivering hyper-personalised services – aka services that respond to the specific needs of the merchant, based on their target demographic habits and preferences and geographical regions – is important for customer experience.

Merchant Services 105

Merchant Services White Paper Payment Services Multi-channel 105

Retail TouchPoints

JULY 19, 2022

What emerged was a focus on companies’ wealth of first-party data, which is collected directly from their consumers, allowing advertisers to target audiences across numerous channels via retail media networks. This reorganization around proprietary data is what has led us to today’s retail media boom. The Need to Network.

Retail 288

Retail Multi-channel Omnichannel Technology 288

Retail TouchPoints

MARCH 2, 2021

I think the lessons are around planning ahead , having sufficient capacity in your system to flex up and reducing your dependency on any one channel.”. A study from UPS found that 73% of online shoppers say their returns experience impacts their decision to return to a retailer. More Online Sales Means More Returns.

Merchant Services 328

Merchant Services Retail Multi-channel eCommerce 328

Retail TouchPoints

OCTOBER 17, 2023

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. Phone — the Most Expensive CX Channel Retailers want their customers to be happy, but the cost of interacting with them live is usually inefficient and expensive.

Customer 278

Customer Multi-channel Channel Customer Experience 278

Kissmetrics

MARCH 31, 2020

This means you can no longer just go after one channel to succeed. Back in the day, companies like Facebook grew into billion-dollar businesses through one channel. They grew into a multi-million dollar business through one channel… SEO. There are a lot of single-channel case studies that worked in the past.

Multi-channel 322

Multi-channel X-cart Webinar Channel 322

Optimizely

AUGUST 15, 2018

Because Aaron is constantly interviewing Shopify Plus brand leaders for case studies, he has had a front seat to watch upstart brands grow from nothing to millions in sales in just a few years. You’ll see this over and over again if you look through the case studies. This makes multi-channel marketing absolutely critical.

eCommerce 305

eCommerce Marketing Mobile Shopify 305

Kissmetrics

AUGUST 18, 2020

Neil Patel Digital — Best data-driven multi-channel PPC agency. At Neil Patel Digital , we specialize in running multi-channel PPC campaigns using first-party data from our partners. They prove it by showcasing numerous case studies outlining their results. Multi-channel PPC services.

PPC 313

PPC Social Media Multi-channel Mobile 313

Retail TouchPoints

JULY 19, 2021

Rather than relying on one or two sources, the most successful campaigns emanate from an extensive multi-sourced database. Case studies are not always available but they can be a helpful predictor of a data set’s value if the provider is willing to share them. If a case study isn’t available, ask for a client reference.

Marketing 264

Marketing Retail Multi-channel Events 264

Retail TouchPoints

SEPTEMBER 11, 2023

True to form, Best Buy turned its eye to advertising’s newest tech-infused channel to reach this consumer segment — connected TV (CTV). Roku’s Head of Retail and Ad Sales, Sarah Monahan, took Retail TouchPoints behind the scenes for an in-depth look at Best Buy’s multi-faceted, bespoke CTV campaign and the results it drove.

Consumer 286

Consumer Multi-channel Electronics Improvements 286

Retail TouchPoints

JANUARY 13, 2021

Any retailer can stand out by meeting shoppers’ needs across channels, especially in aspects where others are falling short. CI&T determined the top 10 connected retailers through a multi-step process. For instance, while Walmart’s massive war chest is imposing, the retail giant still came in at No.

Other 312

Other Customer Experience Omnichannel Customer 312

Groove

NOVEMBER 5, 2024

Multi-Channel Selling : BigCommerce is an omnichannel platform that lets you sell on various marketplaces, including Facebook, Amazon, and eBay, from one central dashboard. Read our case study to learn how we used expert SEO techniques to help Cutter & Buck’s BigCommerce store attract more visitors and boost revenue by 49 percent.

BigCommerce 315

BigCommerce WooCommerce SEO eCommerce Platforms 315

BigCommerce

AUGUST 8, 2017

Most channels require significant lead time to yield an ROI (ex. Some channels yield quick results but not day in and day out (ex. And some channels are consistent but time consuming to dial in (ex. In 2017, there are 6 different social media channels where you can follow proven ad strategies and generate consistent ROI.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

Kissmetrics

SEPTEMBER 8, 2020

A specialist agency focuses on the services that are closely related to local search but they Generalist focus: These agencies offer a variety of services, and they’re focused on higher-level goals across a lot of different channels. Your agency should have an established list of clients and case studies. A strong reputation.

SEO 271

SEO Multi-channel Mobile Information 271

Retail TouchPoints

SEPTEMBER 27, 2023

Indeed, the study — which over a one-week period in May 2023 surveyed 779 adults who had purchased a product or service from a new-to-them brand within the previous six months — made clear that shopping is now an ongoing part of daily life for most consumers, rather than an occasional, or often even intentional, behavior.

Social Media 299

Social Media Multi-channel Consumer Comparison Shopping 299

Wiser

SEPTEMBER 4, 2018

From a retailer’s point of view, BOPIS is a great way to increase sales across all channels. In a study from OrderDynamics, shoppers who used BOPIS more than twice in the past 12 months are more likely to buy in-store when picking up their orders. Naturally, an effective BOPIS retail strategy is seamless across all your channels.

Multi-channel 68

Multi-channel Channel Omnichannel Retail 68

Retail TouchPoints

MARCH 21, 2023

Amazon’s average cut of each sale surpassed 50% in 2022, according to a study by Marketplace Pulse , which also found that sellers have been paying Amazon more per transaction every year for the past six years. Like gamblers, sellers spend an inordinate amount of time studying the game and finding minute ways to eke out an advantage.

eCommerce 290

eCommerce Fulfillment Shopify Omnichannel 290

Retail TouchPoints

OCTOBER 20, 2021

In fact, Big Red Rooster conducted a recent study where we uncovered that 46% of customers are feeling less in control now than they did pre-pandemic. She has been spent the past 20 years designing multi-channel retail solutions that break through to today’s consumers. The past 18 months have seen a lapse in consumer confidence.

Specialty Retailers 256

Specialty Retailers Multi-channel Fulfillment Mobile 256

Kissmetrics

AUGUST 25, 2020

But year after year, global ad spend across every major PPC channel is growing even higher. They focus on the right PPC channels. Whether you’re interested in search, social, programmatic, shopping, or multi-channel PPC campaigns , it’s essential to find a PPC agency specializing in the platforms you want to use.

PPC 279

PPC Multi-channel Social Media B2C 279

RTP blog

JULY 14, 2017

In 2015 alone, they grew by 36%, according to a recent Javelin study. The same study found that losses related to account takeovers increased by a whopping 60% in 2015, amounting to $2.3 million victims, up 16% from the year before, according to a recent study. Merchants with an online channel are already losing 7.6%

Merchant Services 150

Merchant Services Payments eCommerce Multi-channel 150

Optimizely

JANUARY 30, 2018

A study from IDC also showed that consumers who shop on multiple channels have a 30% higher lifetime value. Maybe you’ve tried, but you still struggle to perfectly manage and coordinate the myriad of different channels and devices that customers use to interact with your brand. data) in order first.

Omnichannel 191

Omnichannel eCommerce Marketing Marketing eCommerce 191

Kissmetrics

OCTOBER 14, 2020

Organic and promoted videos serve multiple purposes for consumers in their increasingly multi-channel B2C journey. More than half of the participants said they switched between search and video channels (Google and YouTube) to make an informed decision about a purchase in a YouTube study.

eCommerce 281

eCommerce Multi-channel Information Channel 281

Groove

APRIL 1, 2022

To learn more about how Groove Commerce built this custom shipping application, please read this case study Delivery Date Selection Options When Dippin’ Dots needed help delivering their ice cream products to their customers at the right time, they reached out to our team.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

Retail TouchPoints

NOVEMBER 10, 2023

Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this). shoppers) and a direct connection to the actual end transaction.

Retail 298

Retail Social Media Multi-channel Channel 298

BigCommerce

AUGUST 15, 2018

Mid-market and enterprise organizations with large, complex product catalogs often suffer the most as they add and edit volumes of products at a rapid pace across multiple channels. Increased customer dissatisfaction due to incomplete, out-of-date, or inconsistent data across channels. Multi-channel automation.

Information 212

Information Management Merchant Services Multi-channel 212

Retail TouchPoints

SEPTEMBER 15, 2021

Landlords need to be more flexible with retailers, not only in the duration of their space but how to get out of it and/or how they use it, so it can be more multi-purpose.” Retail TouchPoints (RTP): Many studies have indicated that consumers are eager to return to physical stores. But more flexibility for tenants is only the baseline.

Outdoor 296

Outdoor Omnichannel Vend Multi-channel 296

Retail TouchPoints

JUNE 7, 2023

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. Read part one here , part two here and part three here. 2006; Simmons et al.

Technology 279

Technology Retail Customer Experience Presentation 279

Steve Dennis

SEPTEMBER 14, 2020

The typical multi-brand retailer sits between the manufacturing community and its target consumers, performing valuable intermediary tasks like selecting the right products for the markets it serves, carrying local inventory, owning and creating attractive environments to sell the product, and so on. This shift is dramatic on many levels.

eCommerce 211

eCommerce Multi-channel Consumer Books 211

Groove

MARCH 8, 2024

Omnisend vs Klaviyo: Case Studies and Success Stories An athleisure brand we work with increased revenue by 28% from emails sent using Klaviyo. Fortunately, both Omnisend and Klaviyo have free plans, so you can try out the tools to get a grasp of how each one meets the needs of your business.

Marketing 195

Marketing WooCommerce Multi-channel Social Media 195

Kissmetrics

AUGUST 6, 2021

Offer omnichannel customer service : Make it easy for your customers to reach you by being available on multiple communication channels. MobileMonkey is one of the best customer service tools that will help you create a cohesive experience across multiple channels. List Your Products On as Many Channels as Possible.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

BigCommerce

APRIL 24, 2018

The only real alternatives to using an ecommerce platform are: Building one from scratch, which is out of the question for most businesses — and only justifiable for multimillion (or multi billion) dollar companies. How do you support real-time Inventory sync within multiple channels? What ecommerce platform options are there?

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

Ecommerce Platforms

JUNE 13, 2017

Multi-vendor Capabilities. If you're looking to create a multi-vendor marketplace or a system where distributors and manufacturers sell their products, VirtoCommerce offers the options for getting launched and ready to go. They also have some case studies based on real customers. Both basic and advanced training is offered.

eCommerce Platforms 159

eCommerce Platforms eCommerce Merchant Services Multi-channel 159