Retail TouchPoints

SEPTEMBER 14, 2023

fulfillment operations. By handing operations off to Cart.com, Pacsun will be able to tap into the company’s “scale, proprietary technologies and operational expertise” to “enhance our efficiency and increase customer satisfaction,” said Russell Bowers, COO and CFO of Pacsun in a statement.

Fulfillment 238

Fulfillment POS Point of Sale Omnichannel 238

Retail TouchPoints

OCTOBER 4, 2023

Across multiple channels, they provide an ever-present buying influence for consumers — which is particularly useful when flash sales or immediate focuses on certain products are needed.

Omnichannel 259

Omnichannel Merchant Services BigCommerce Payment Services 259

Retail TouchPoints

DECEMBER 11, 2024

Omnichannel Consistency The holiday rush ushers in a spike in consumer demand, with new products flooding the physical and virtual shelves just to keep up. With an integrated tax engine at the ready, retailers can feel confident that the sales tax will always be calculated quickly and accurately, regardless of added complexities.

Retail 237

Retail Point of Sale Gifts Outdoor 237

ESW

SEPTEMBER 29, 2023

To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Eva Ponce , the director of the MIT Omnichannel Distribution Strategies Lab at the MIT Center for Transportation & Logistics. Because customers demand it.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Retail TouchPoints

JUNE 29, 2021

DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations as the company plans to expand its brick-and-mortar footprint across the U.S. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “As

Omnichannel 159

Omnichannel POS Fulfillment Operations 159

Retail TouchPoints

NOVEMBER 23, 2023

In the omnichannel context, inventory is spread out across multiple distribution channels that usually include digital and brick-and-mortar points of sale. According to Salesforce , 48% of top retailers reported that omnichannel capabilities helped them to engage new audiences.

Technology 227

Technology Omnichannel Retail Point of Sale 227

Fabric

DECEMBER 6, 2023

In the fast-paced world of omnichannel retail, the ability to harmonize inventory across various channels is not just a logistical necessity, but a strategic imperative. Today’s retailers, grappling with the complexities of distributed inventory networks and multifaceted sales channels, require a solution that is both effective and intuitive.

Omnichannel 130

Omnichannel Multi-channel Retail Point of Sale 130

Retail TouchPoints

FEBRUARY 6, 2023

Frictionless Omnichannel “Omnichannel” as a goal is nothing new; retailers have been pursuing this objective for well over a decade. Omnichannel” as a reality has proven more elusive. In fact, just 11% of the executives surveyed said they are actually delivering a frictionless omnichannel experience today.

Payment Services 263

Payment Services Omnichannel POS Retail 263

Retail TouchPoints

OCTOBER 9, 2023

The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation. When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online.

Supplies 295

Supplies Fulfillment Retail Omnichannel 295

Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal. trillion in 2022.

Payment Services 255

Payment Services Merchant Services Payments Point of Sale 255

Retail TouchPoints

JANUARY 10, 2024

The discrepancy may occur due to clerical errors, goods being damaged or lost, or theft from the point of purchase from a supplier to the point of sale.” Ecommerce and the shift to omnichannel has been a catalyst. days, and one doubled its sales in one year. Prior to Gather AI, he was with Fabrinet and Anybots.

Shipping Costs 283

Shipping Costs Food and Beverages Retail Supplies 283

Retail TouchPoints

JANUARY 28, 2021

The Parisian fashion house has more than 350 points of sale across more than 30 countries throughout Europe, Asia and the U.S., Zadig & Voltaire is doing just that as they build a global, omnichannel-ready retail model.”. in addition to its website.

Omnichannel 206

Omnichannel Point of Sale Fashion Supplies 206

Retail TouchPoints

AUGUST 20, 2021

During a recent retailX webinar , a panel of executives representing packaging, supply chain operations, data and analytics, digital optimization and in-store experience came together to discuss the potential of the “Store as Media” model , how it operates and what is required for success.

Retail 318

Retail Supplies Consumer Webinar 318

Retail TouchPoints

SEPTEMBER 13, 2024

That’s one reason why customers value seamless omnichannel experiences, such as mobile apps that are connected to inventory management software to enable searching for stocked products at local storefronts, or scanning mobile QR codes for loyalty programs and coupons. Naturally, with the good comes the bad.

Payments 255

Payments Payment Services Retail Omnichannel 255

Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. We also needed a partner who would listen to our needs and adapt to our business operations with the technology.

POS 254

POS Shipping Costs Point of Sale Mobile 254

Retail TouchPoints

SEPTEMBER 7, 2022

Retailers providing a one-stop shop with omnichannel options will inevitably capture more engagement. But how can these retailers learn to operate a profitable wireless store-within-a-store when they may have little to no experience this highly complex retail vertical? Integrating processes, technology, and data.

Retail 250

Retail Operations Management Omnichannel 250

Retail TouchPoints

DECEMBER 13, 2023

Trend 2: Technology will Elevate Omnichannel Performance and Key Value Props Nearly two-thirds ( 63% ) of respondents to Retail TouchPoints’ annual Store Design & Experience Survey shared that better integrating technology into the experience was a top priority for them in 2023. However, sometimes the success of one area (i.e.

Sporting Goods 286

Sporting Goods Technology Omnichannel Operations 286

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. The ultimate goal is to deliver personalized, omnichannel experiences to customers in all of Pandora’s 100 markets.

Jewelry 239

Jewelry Omnichannel Operations Technology 239

iVend

JULY 10, 2023

Omnichannel integration Omnichannel integration is the key to retail success. Read more Success in the world of retail is therefore not about focussing on one or the other – it’s about operating across all ecommerce and in-person channels. In other words, offering an omnichannel experience. The future is omnichannel.

Omnichannel 97

Omnichannel POS Magento Shopify 97

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Tractor Supply Co.

Sporting Goods 246

Sporting Goods Payment Services Retail Supplies 246

iVend

JULY 10, 2023

Omnichannel integration Omnichannel integration is the key to retail success. Read more Success in the world of retail is therefore not about focussing on one or the other – it’s about operating across all ecommerce and in-person channels. In other words, offering an omnichannel experience. The future is omnichannel.

Omnichannel 98

Omnichannel eCommerce POS Magento 98

Retail TouchPoints

JULY 3, 2023

We’ve grown accustomed to these various retail touch points, and as a result, we’ve started to notice omnichannel inconsistencies that might never have occurred to us before — raising our own expectations of our favorite brands and retailers. And these functions can be seamlessly incorporated across touch points. Here’s how.

Consumer 238

Consumer Omnichannel Retail Technology 238

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. However, there’s been even more going on behind the scenes and in a growing number of JCPenney stores.

POS 273

POS Department Stores Payment Services Point of Sale 273

Retail TouchPoints

JULY 13, 2023

The company currently operates 23 stores in Canada under the JD , size? includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. The Retail Management Suite from Jesta I.S.

POS 226

POS Omnichannel Supplies Mobile 226

Retail TouchPoints

AUGUST 29, 2023

Kelley Kurtzman “Customers have a very close relationship with their phone, so for over a decade we’ve worked to stitch together a personalized shopping experience,” said Kelley Kurtzman, Chief Sales Officer at Verizon in an interview with Retail TouchPoints. Our mission is to drive seamless omnichannel experiences.”

Payment Services 240

Payment Services Omnichannel POS Mobile 240

iVend

OCTOBER 6, 2022

A retail business without a point of sale system seems unthinkable. Retail technology drives growth, through enhanced customer experience and increased sales. That’s when the real magic of synergy happens, creating omnichannel retail ecosystems that increase the value of their retail technology investment.

POS 98

POS Omnichannel Technology Payment Services 98

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Offering shoppers more information can increase the likelihood of engagement and create a more holistic omnichannel experience.

Shipping Costs 231

Shipping Costs Improvements Live Chat Retail 231

Retail TouchPoints

APRIL 20, 2022

But with quick converts, brands can buy out smaller, struggling dispensaries that are already fully compliant and operating, and do two-week conversions to reopen these stores. As cannabis brands like Cookies and Dr. Greenthumb’s try to up their “retail cred,” they are focusing on omnichannel storytelling and high-touch service.

Retail 353

Retail Social Media Technology Events 353

Retail TouchPoints

JULY 7, 2020

And contactless is not limited to the point of sale. Installment payment solutions offer greater flexibility at the point of sale, but not all buy-now-pay-later options offer the same benefits. His responsibilities included the strategy, sales, marketing and general business operations for the QuickBooks Online portfolio.

Merchant Services 210

Merchant Services Payment Services Payments Small Business Retail 210

Retail TouchPoints

AUGUST 25, 2020

Retailers need to make the necessary adjustments to store operations, fulfilment processes, payments and more, to respect shoppers’ continued desire for contactless commerce. Livestreaming Unlocks Massive Sales Potential. There is no ‘returning to normal’. This behavior continues for non-essential retail in China as well.

Payment Services 293

Payment Services Retail Social Media Payments 293

BigCommerce

APRIL 25, 2018

In 2015, we realized our platform was increasingly being used by global brands selling in the millions online, and that these customers requested a different set of capabilities, expected a different level of service, and required flexibility in how they operate their businesses. Enhanced point-of-sale integration capabilities.

BigCommerce 385

BigCommerce Merchant Services Customer Payment Services 385

Retail TouchPoints

SEPTEMBER 12, 2023

We’ve been able to sell lots and lots and lots of products, to the point that TikTok is quickly becoming one of our larger [points of sale] ,” he shared in an interview with Retail TouchPoints.

Merchant Services 256

Merchant Services Payment Services Multi-channel Shopify 256

Retail TouchPoints

JULY 21, 2020

Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers. On the distribution front, Walmart Canada will open a 300,000-square-foot.

Supplies 222

Supplies Beauty and Health Payment Services Fulfillment 222

Retail TouchPoints

SEPTEMBER 18, 2023

Retailers will leverage this moment to focus on operational efficiencies and consumer connection. While this is hardly a prediction at this point since generative AI has been all the rage, I wouldn’t be doing my job if I didn’t mention it as a core part of retail holiday strategies this season.

Retail 297

Retail Gifts Recommendation Consumer 297

iVend

NOVEMBER 7, 2023

Successful retail requires operational efficiency – the more streamlined the business processes the greater the potential for reduced costs and increased business growth. So retailers are looking for ways to optimize retail operations, across every process – and retail technology is a powerful enabler.

POS 97

POS Operations Technology Retail 97

Optimizely

AUGUST 16, 2018

Your data is likely fragmented across multiple systems, including your ecommerce platform, point-of-sales system, email marketing software, and paid ad platforms. Because of that, you have to ask your IT team for help pulling the numbers, centralizing the data, and running detailed reports on your latest omnichannel campaign.

B2C 210

B2C Customer Data Omnichannel Marketing 210

RTP blog

APRIL 27, 2018

However, retailers are facing new disruptive realities from three major influences: omnichannel experience, the growing Millennial workforce and innovative technology. The Omnichannel Shift Online retailers are changing how traditional brick-and-mortar retailers are going to market.

Omnichannel 150

Omnichannel Retail Toys Technology 150