Retail TouchPoints

MAY 9, 2024

Two digital-first brands, Misen and ModCloth , are partnering with Cart.com to improve their omnichannel fulfillment and logistics operations. The vintage fashion retailer will use Cart.com’s third-party logistics solutions and outsource fulfillment capabilities out of the solution provider’s New Jersey facility.

Fulfillment 278

Fulfillment Omnichannel Operations Fashion 278

Retail TouchPoints

NOVEMBER 20, 2024

With programmatic spend increasing and the platforms themselves launching more advanced services for advertisers of all sizes, there has never been a better opportunity for smaller retail media networks (RMNs) to compete with their larger (and until now) dominant cousins.

Retail 278

Retail Omnichannel Technology Improvements 278

Retail TouchPoints

NOVEMBER 26, 2024

La-Z-Boy is in the midst of its Century Vision transformation strategy, launched in 2021, which includes doubling down on omnichannel and growing its Joybird ecommerce brand. However, the key focus is reinvigorating the La-Z-Boy brand, which was launched nearly a century ago in 1927. “We

Retail 277

Retail Omnichannel Customer eCommerce 277

Retail TouchPoints

JANUARY 1, 2025

Delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer. The post-purchase experience in retail refers to the interactions and elements that follow a customers completion of a transaction. How can Retailers Improve Post-Purchase Using an Order Management System (OMS)?

Management 320

Management Shipping Costs Reference Retail 320

Retail TouchPoints

MARCH 7, 2025

Uber Eats has focused on expanding its retailer network. According to Retail TouchPoints ‘ 2024 Omnichannel & Fulfillment Survey , 36% of retailers tap third-party delivery partners like Uber Eats to support their omnichannel operations.

Omnichannel 232

Omnichannel Fulfillment Supplies Operations 232

Retail TouchPoints

JANUARY 10, 2025

PetSmart has deployed the gStore platform from GreyOrange to enhance inventory management and store operations in its nearly 1,700 stores. gStores capabilities help PetSmart fulfill our vision of providing a world-class omnichannel experience.

Fulfillment 287

Fulfillment Improvements Management Omnichannel 287

Groove

JANUARY 13, 2025

Introduction The explosive growth of wholesale B2B eCommerce is transforming how businesses operate in the wholesale industry. With tools like AI, predictive analytics, and robust eCommerce platforms, businesses can streamline operations, expand their reach, and deliver superior customer experiences.

eCommerce Platforms 385

eCommerce Platforms B2B Payment Services eCommerce 385

Retail TouchPoints

OCTOBER 11, 2024

The retail industry holds influence above many others. This has never been more apparent than now, as consumers look to elevate their in-store shopping experiences and expect the same versatility and ease that they have obtained with modern omnichannel retail.

Omnichannel 295

Omnichannel Technology Operations Consumer 295

Retail TouchPoints

MARCH 3, 2023

Best Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential store remodels and open approximately 10 additional outlet stores over the coming year. Comparable sales fell 9.3% as overall revenue dropped to $14.7

Omnichannel 299

Omnichannel Operations Technology Improvements 299

Retail TouchPoints

OCTOBER 30, 2024

The Children’s Place has opened an online storefront on the China-direct app Shein , marking a significant step for both retailers. The Children’s Place, which operates retail and wholesale divisions for its eponymous brand as well as for Gymboree , Sugar & Jade and PJ Place , has had a rough year. ” .”

Apparel 278

Apparel Omnichannel Operations Channel 278

Retail TouchPoints

DECEMBER 17, 2024

Although inventory visibility already plays a central role in meeting demand, maintaining service levels, and streamlining operations, its the combination of real-time inventory visibility and advanced search functionality thats reshaping your customer experience by delivering on transparency, control, confidence and reliability.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

NOVEMBER 6, 2024

Save A Lot is partnering with Retail Fluent Media Network (RFMN) to bring Digital Window Signs to stores, including 750 independently owned and operated locations across 32 U.S. Click here to access the latest news on all things retail media.

Retail 278

Retail Events Operations Management 278

Retail TouchPoints

JUNE 2, 2023

Inkga Group, owner and operator of 482 Ikea stores and ecommerce in 31 countries, will adopt a solution from Made4net to power fulfillment centers and store operations worldwide. Our goal is to become leaders of life at home, serving more people in an omnichannel reality, whenever and however customers choose to meet us.”

Fulfillment 298

Fulfillment Operations Order Fulfillment Omnichannel 298

Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. For their part, more mall operators are looking to diversify their tenant mix and incorporate additional brands that resonate with younger audiences.

Operations 334

Operations Omnichannel Customer Experience Consumer 334

Retail TouchPoints

MARCH 10, 2025

Gary Hawkins has been enmeshed in the retail industry for nearly three decades. Every step of the way, he has provided the industry with timely and thought-provoking content, educating the market through works like Building the Customer Specific Retail Enterprise ; Customer Intelligence ; and Retail in the Age of I.

Retail 200

Retail Technology Customer Loyalty Books 200

Retail TouchPoints

JANUARY 13, 2025

Artificial intelligence (AI) has been a headline topic at the National Retail Federations annual Big Show , and NVIDIA is undoubtedly one of the companies leading the industrys innovation in this sector. Generative AI has completely reinvented ecommerce, according to Azita Martin, VP and General Manager of Retail & CPG for NVIDIA.

Supplies 290

Supplies Improvements Social Media Operations 290

Retail TouchPoints

MARCH 6, 2025

Given its primary role as a telecommunications provider, it can be easy to overlook the fact that Verizon also is one of the most ubiquitous retailers in the U.S. With more than 8,000 stores, Verizon ranks among the top six largest retailers in the country by store count, outpacing even Walmart. It’s not. headquarters.

Omnichannel 179

Omnichannel Small Business Retail Telecommunications Consumer 179

Retail TouchPoints

AUGUST 15, 2024

With a new, integrated business system, the brand is now able to automate key financial processes, optimize inventory and efficiently scale its operations. As Boll & Branch expands its operations, NetSuite has the scalability to grow with its business and act as a force multiplier for efficiency.”

Operations 263

Operations Supplies Management Omnichannel 263

Retail TouchPoints

DECEMBER 5, 2024

Co-founder Thomas Vellios will continue as Chairman of the Five Below board and work with the executive team to drive the retailers strategic priorities. She led a brand refresh for the fast fashion retailer, focusing on younger consumers with a social-media-first approach to customer engagement. For its Q3 2024, which ended Nov.

Social Media 289

Social Media Omnichannel Fashion Retail 289

Retail TouchPoints

NOVEMBER 6, 2023

However, there is some good news for brick-and-mortar retail and malls: Coresight Research recently reported that foot traffic at top-tier malls was up 12% on average in 2022 compared to pre-pandemic 2019 levels, while traffic at lower-tier malls was up 10%. Census Bureau reports first-quarter 2023 ecommerce sales at $272.6

Omnichannel 312

Omnichannel Social Media Channel Mobile 312

Retail TouchPoints

JANUARY 9, 2024

Pacsun will deploy the iD Cloud Store solution from Nedap as it seeks to improve inventory accuracy and gain RFID-powered operational insights to inform replenishment decisions. The chainwide rollout is expected to be completed in Q1 2024.

Omnichannel 261

Omnichannel Fulfillment Social Media Operations 261

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Retail is undergoing a seismic shift, driven by technological advancements and changing consumer expectations. In this comprehensive guide, we will explore the core components of retail digitization, highlighting its transformative benefits, potential challenges, and provide practical steps to help you step up your digital game.

Payment Services 110

Payment Services Retail Mobile POS 110

Retail TouchPoints

DECEMBER 18, 2023

BJ’s Wholesale Club is replacing its legacy order management system with Nextuple OMS Studio, which includes three “Tuples” — each an ordered set of microservices that the retailer can mix and match to create solutions for flexible fulfillment.

Operations 264

Operations Shipping Costs Fulfillment Omnichannel 264

Retail TouchPoints

MARCH 19, 2025

Retail has always had its share of mystique. But today, a new era of real-time analytics – especially data drawn from fitting room activity – is demystifying the process and helping retailers understand the nuanced stories behind every try-on and purchase. Lets unpack how. 5000 list.

Retail 147

Retail Supplies Omnichannel Recommendation 147

Retail TouchPoints

MAY 29, 2024

Retasmart is designed to enable retailers to unify all channels and experiences in one solution, allowing them to solve challenges related to inventory management, customer engagement, payment options, reporting and analytics, and multichannel retailing — all from a single platform.

Omnichannel 264

Omnichannel Payment Services POS Multichannel 264

Retail TouchPoints

JANUARY 15, 2025

Pattern Beauty currently has more than 50 SKUs (starting with seven ), 11 retail partners and 47 employees and isnt slowing down. When she was in early-stage conversations with retail partners (one of which was Ulta and then-CEO Mary Dillon), Ross asked for recommended business partners and settled on LA-based Beach House Group.

Marketing 279

Marketing Operations Retail Consumer 279

Retail TouchPoints

NOVEMBER 7, 2024

Amazon’s summer Prime Day sales event now serves to kickstart many retailers’ summertime sales and back-to-school marketing efforts, and is generally pivoting marketers’ planning calendars. Retail TouchPoints (RTP): The holiday season is quite a bit shorter than in recent years, with only 27 days between Thanksgiving and Christmas Day.

Marketing 278

Marketing Social Media Consumer Events 278

Retail TouchPoints

OCTOBER 29, 2024

The UK retailer already has deployed the changing room checkouts in 28 refurbished stores, including its Fosse Park flagship in Leicester, and plans to have the technology installed in more than 100 stores by 2028. This is all about choice,” Berendji added. “If But if people want to serve themselves, they can do that instead.”

POS 273

POS Clothing Technology Operations 273

Retail TouchPoints

JANUARY 14, 2025

Buckle is a specialty apparel retailer that offers a wide selection of on-trend apparel, accessories and footwear. The retailer is especially known for its denim assortment, which includes various fits, styles and finishes from leading denim brands, as well as its exclusive brand, BKE. The Buckle, Inc.

POS 278

POS Apparel Accessories Mobile 278

Retail TouchPoints

JANUARY 29, 2024

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. Each of these companies announced new retail partnerships last year, many outside the “home turf” of the grocery vertical.

Fulfillment 289

Fulfillment Shipping Costs Omnichannel Retail 289

Retail TouchPoints

JUNE 28, 2023

We all know that the fourth quarter holiday season is the single most important sales period of the year for retailers. Nearly 40% of retail annual sales occur in the fourth quarter. Fulfillment operations have become more complex as order size continues to grow. while also lowering operational costs.

Operations 275

Operations Shipping Costs Fulfillment Shipping 275

Retail TouchPoints

DECEMBER 29, 2022

Retail is one of the largest sectors in the world, with a retail sales forecast of $30.3 Let us look at a few ways to improve customer experience in the retail industry through knowledge management. This involves all the information required to ensure smooth operations of the business. trillion in 2023. In the U.S.,

Customer Experience 360

Customer Experience Management Customer Retail 360

Retail TouchPoints

FEBRUARY 18, 2025

Home dcor and furniture retailer Kirkland’s has updated its transformation strategy, and the companys new partnership with Beyond, Inc. At the moment, Kirklands retail performance is relatively solid, but ecommerce has been a drag on the bottom line. Kirklands currently operates 317 Kirklands Home stores in 35 states.

eCommerce 179

eCommerce Shipping Costs Improvements Operations 179

Retail TouchPoints

FEBRUARY 12, 2025

Seven -time Super Bowl champion Tom Brady has purchased an ownership stake in a leading sports card and memorabilia retailer that will now be known as CardVault by Tom Brady. CardVault also operates stores in Bostons TD Garden, Foxboroughs Gillette Stadium and the Foxwoods Resort Casino in Connecticut.

Retail 191

Retail Operations Marketing Customer Experience 191

Retail TouchPoints

NOVEMBER 12, 2024

Static shelves are morphing into dynamic, interactive shopping hubs, bridging the physical-digital divide in retail. As the holiday rush looms, retailers face a critical challenge: meeting the demands of tech-savvy consumers who expect seamless, efficient and personalized shopping experiences that combine digital and physical aspects.

Gifts 275

Gifts Magazine Information Social Media 275

Retail TouchPoints

APRIL 5, 2023

Shopping center operators are facing a new call to action: Evolve and elevate your experiences or lose your customers forever. We’re pivoting away from being a real estate company and leaning into being an experience company,” said Stephen Yalof, CEO of Tanger Outlets in an interview with Retail TouchPoints. But the work is not done.

Food and Beverages 306

Food and Beverages Operations Consumer Omnichannel 306