Retail TouchPoints

MAY 30, 2024

Fortunately, the point of sale is a great place to receive input. The point of sale is a great place for retailers to seek feedback that will enhance the customer experience throughout the store. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

Point of Sale 289

Point of Sale Customer Experience Payment Services Magazine 289

Retail TouchPoints

JANUARY 28, 2021

The Parisian fashion house has more than 350 points of sale across more than 30 countries throughout Europe, Asia and the U.S., With Aptos’ platform, we benefit from an end-to-end automated process that frees up time for buyers, planners and the supply chain team while optimizing inventory levels and positioning throughout our network.

Omnichannel 254

Omnichannel Point of Sale Fashion Supplies 254

Retail TouchPoints

FEBRUARY 21, 2023

Tractor Supply Co. , Tractor Supply Co. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization.

Sporting Goods 264

Sporting Goods Payment Services Retail Supplies 264

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. For Hot Topic’s Young Customers, ‘It’s All About Breadth’ At Hot Topic, two factors put additional pressure on an already complicated supply chain.

Management 278

Management POS Shipping Costs Supplies 278

ESW

SEPTEMBER 29, 2023

To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Eva Ponce , the director of the MIT Omnichannel Distribution Strategies Lab at the MIT Center for Transportation & Logistics. Because customers demand it.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Retail TouchPoints

JANUARY 10, 2024

The discrepancy may occur due to clerical errors, goods being damaged or lost, or theft from the point of purchase from a supplier to the point of sale.” Ecommerce and the shift to omnichannel has been a catalyst. While the focus in the media has been on shoplifting, shrinkage in the warehouse has also been an issue.

Shipping Costs 310

Shipping Costs Food and Beverages Retail Supplies 310

Retail TouchPoints

JULY 3, 2023

We’ve grown accustomed to these various retail touch points, and as a result, we’ve started to notice omnichannel inconsistencies that might never have occurred to us before — raising our own expectations of our favorite brands and retailers. And these functions can be seamlessly incorporated across touch points. Here’s how.

Consumer 275

Consumer Omnichannel Retail Technology 275

Retail TouchPoints

SEPTEMBER 14, 2023

This is the 14th warehouse in Cart.com’s growing network of omnichannel fulfillment centers, which now encompasses 8 million square feet of space across the U.S. The company supports nearly $8 billion in gross merchandise value, more than 20,000 online points of sale and $10 trillion in product listings annually.

Fulfillment 263

Fulfillment POS Point of Sale Omnichannel 263

Retail TouchPoints

SEPTEMBER 13, 2024

That’s one reason why customers value seamless omnichannel experiences, such as mobile apps that are connected to inventory management software to enable searching for stocked products at local storefronts, or scanning mobile QR codes for loyalty programs and coupons. Naturally, with the good comes the bad.

Payments 287

Payments Payment Services Retail Omnichannel 287

Retail TouchPoints

MARCH 30, 2023

But it’s retailers’ reluctance to move their point of sale (POS) systems from a traditional client/server setup to a cloud-based architecture that really slows down progress. Most companies don’t understand where customer pain points are, and they’re not always that obvious,” said Witcher. View the session on demand.

POS 298

POS Omnichannel Webinar Point of Sale 298

Retail TouchPoints

JULY 13, 2023

includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. and Livestock banners, and plans to open as many as 80 additional stores in the country over the next five years. The Retail Management Suite from Jesta I.S.

POS 245

POS Omnichannel Supplies Mobile 245

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. However, there’s been even more going on behind the scenes and in a growing number of JCPenney stores.

POS 279

POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

JULY 7, 2020

And contactless is not limited to the point of sale. Widespread uncertainty in everything from the job market to supply chains to child care has consumers accelerating their call for greater flexibility and choice in how they shop and pay. Offer Diversity And Flexibility In Installment Options.

Merchant Services 255

Merchant Services Payment Services Payments Small Business Retail 255

Retail TouchPoints

APRIL 20, 2023

Issues can range from a lack of legal and financial stability to limited banking options to poor infrastructure that hampers supply chain development. They all have their problems, but the roads and the supply chain can work there, and you can capture a large part of the population if you focus on the urbanized consumers.”

Social Media 290

Social Media B2B Supplies B2C 290

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

Rather than having fragmented or isolated data across different stores, warehouses, or sales channels, a centralized database ensures that every bit of information—such as inventory, sales data, customer details, and vendor records—is stored in one unified system. Key Benefits of a Centralized Database for Retailers 1.

eCommerce Platforms 111

eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

AUGUST 5, 2024

The Paper Store promises top-notch customer service in its 100+ brick-and-mortar stores, with associates helping shoppers choose from its widely varied assortment of apparel, accessories, jewelry, water bottles and even packaged food from Stonewall Kitchen (along with paper, pens and school supplies, of course).

POS 264

POS Shipping Costs Point of Sale Mobile 264

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). This will then enable you to implement a true omnichannel marketing strategy. But what are you doing with that vital information?

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

iVend

APRIL 2, 2025

You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation. This seamless integration of online and in-store shopping is known as omnichannel and its a part of any strong retail management solution.

Management 52

Management Payment Services POS Retail 52

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. When goods are received at a store, sales associates use the !

Order Fulfillment 147

Order Fulfillment Retail Omnichannel Fashion 147

Retail TouchPoints

JULY 27, 2020

Faster checkouts can reduce long lines conditioned by social distancing, while the greater cleanliness associated with contactless appeals to consumers reluctant to touch anything at the point-of-sale. Cybersecurity Finds Its Cheat Code. Increased e-Commerce resulting from new online lifestyles has left it floundering.

Payment Services 243

Payment Services eCommerce Small Business Retail Retail 243

Mi9

APRIL 14, 2021

The health crisis is accelerating the transformation of physical points of sale. Traditional retailers must transform to move closer to the ideal model, i.e. a single channel with physical and digital contact points; and one of the levers, in addition to omnichannel, is the reconfiguration of their store network.

Point of Sale 52

Point of Sale Supplies Management eCommerce 52

Retail TouchPoints

MARCH 7, 2025

POS systems, payment systems, fulfillment and supply chain systems all need to connect better together to provide that seamless customer experience, said Rodrigo. This concern about how payments fit into the overall retail tech stack is appropriate, particularly given the relevance of payments data in both operations and customer analysis.

Payment Services 138

Payment Services Retail POS Fulfillment 138

Retail TouchPoints

FEBRUARY 10, 2021

With tech tools that offer automatic supply chain management, incorporate AI order management, real-time inventory analytics and more, inventory and management tech grows increasingly sophisticated. Data plays a huge role in this area as well, with some systems offering sales forecasting and predictive analytics built into the tech.

Technology 173

Technology Payment Services Retail Social Media 173

Retail TouchPoints

NOVEMBER 11, 2021

Shopping malls face an uncertain future, but an omnichannel-focused revamp can enhance convenience and generate consumer enthusiasm. Traci Inglis, CEO of British cult brand Killstar , will spark innovative thoughts on how to seamlessly merge physical spaces with digitally native vertical brands on Nov. 17 from 12 to 12:30 p.m.

Merchant Services 342

Merchant Services Cryptocurrencies Payments Payment Services 342

Retail TouchPoints

SEPTEMBER 18, 2023

At CI&T, she is responsible for synthesizing strategy, insights and data to help identify actionable retail services trends and lead strategic sales and client engagements.

Retail 326

Retail Gifts Recommendation Consumer 326

Retail TouchPoints

JULY 29, 2020

Modern customers now acquire products and consume services across multiple channels, and nowhere is this more apparent than in retail, where shopping has become an increasingly digitized omnichannel journey.

Payment Services 200

Payment Services Payments Retail Social Media 200

BigCommerce

APRIL 6, 2018

Jasper Studios provides ecommerce development services to omnichannel retailers both large and small. Most Notable Retail Data Breaches: In 2005, Wal-Mart had a serious security breach targeting their point-of-sale systems. Changing vendor-supplied default usernames and passwords. See how security is built in.

Merchant Services 419

Merchant Services Payment Services Payments Document 419

RetailMinded

APRIL 4, 2020

What this situation has also reshaped is the omnichannel experience. The supply chain is also strapped as more trucks and drivers hit the highways. Distribution centers will be turning supplies faster, and the need to bring on temporary staff and equip them with devices is important.

Payment Services 81

Payment Services Omnichannel Technology Channel 81

iVend

AUGUST 13, 2023

They have become ever more demanding about what they want: service, price, choice, convenience, omnichannel retail, frictionless checkout – and if they’re not satisfied, they simply go elsewhere. Omnichannel Retail strategy – Customers do not want to shop online OR in-store – they want to do both, in a seamless shopping experience.

Payment Services 98

Payment Services Retail Omnichannel Point of Sale 98

Omnisend

NOVEMBER 18, 2021

Buy supplies now. Buy as much shipping supplies and merchandise as you can, and as soon as possible. Because of supply chain delays, you may not have the opportunity to buy more until after Christmas. In fact, ShipStation found that the average expected window is 32 days from the point of sale. Start Omnisend Free!

Shipping 148

Shipping Merchant Services Shipping Labels Supplies 148

Retail TouchPoints

JUNE 25, 2021

Due to COVID and the supply chain challenges related to the pandemic, retail locations became as much a distribution center for ecommerce as they were for in-store traffic. Because of this, 5G supply chain-related use cases were among those most likely to be deployed in short order.

Customer 147

Customer Retail Customer Experience Technology 147

iVend

SEPTEMBER 10, 2023

A retail point of sale system is an essential in retail. A retail point of sale system is about enabling and recording sales transactions – but it’s also so much more than that. Chosen well, a retail point of sale system can be the enabler that drives business growth and retail success.

POS 111

POS Retail Point of Sale Multi-channel 111

RTP blog

MARCH 21, 2019

To harness and serve this powerful new consumer reality, forward-looking retailers are creating more responsive, value- and customer-driven business models, supported by increasingly agile and collaborative supply chains.

Customer 150

Customer Retail Technology Fulfillment 150

Retail TouchPoints

JULY 8, 2020

Appearing at Retail TouchPoints ’ Retail Innovation Conference in 2019 , CIO Todd Treonze said the company was implementing “buy anything, get it anywhere (BAGA)” fulfillment — a long-time aspiration for omnichannel retailers that has yet to be realized by most.

POS 191

POS Fulfillment Mobile Apparel 191

Retail Technology Review

JUNE 18, 2019

The companies, which have been working together since 2016, have now extended their partnership to equip retailers with next-generation omnichannel and point-of-sale solutions that help deliver a seamless, holistic shopping experience. Manhattan Associates Inc.

Point of Sale 87

Point of Sale Omnichannel Management Retail 87

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

On the contrary, change makers like Jeff Bezos started with an e-commerce platform that relies on innovative chain-supply technologies to become a dominant player; a complete opposite of physical store retailers who built empires on post-industrial business models. The ability to manage various operations cross different is mission critical.

Channel 87

Channel Games Payment Services Shipping Costs 87