Retail TouchPoints

AUGUST 28, 2023

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. PacSun is expanding its partnership with Manhattan Associates to further its unified commerce vision.

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POS Specialty Retailers Point of Sale Omnichannel 238

Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. That mandate was particularly urgent given The Paper Store’s brick-and-mortar growth strategy.

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POS Shipping Costs Point of Sale Mobile 264

Retail TouchPoints

AUGUST 13, 2021

As the company’s Senior Director and General Manager of Omnichannel, Sharon Gee has been at the center of the massive shifts taking place in ecommerce over the last year and a half. As a result, companies had to contemplate, ‘What is my omnichannel strategy? What does the ideal of omnichannel look like, in your opinion?

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Omnichannel Payment Services Payments Multi-channel 299

Retail TouchPoints

JULY 15, 2022

But the retailers that invested in omnichannel capabilities were able to adapt and survive. The process began in March 2020, when Build-A-Bear and Deck Commerce tapped into the retailer’s POS to gain insight into the inventory feeds in five stores. Creating Joy Amid Uncertainty.

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Omnichannel Shipping Costs Fulfillment Gifts 306

Retail TouchPoints

JUNE 3, 2024

However, it was the brand’s omnichannel approach driven by its sales, marketing, and human insights teams that truly made the partnership a slam dunk. that were decorated in a dynamic combination of danglers, standee displays, POS elements and more.

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Omnichannel Social Media Consumer Games 286

Retail TouchPoints

MAY 3, 2023

In this case, we used ID-POS data, which bypasses all the challenges of third-party data as an abundant and rich first-party data source. Using ID-POS Data to Drive Modern Signal-Based Targeting A February 2023 Deloitte report found that the right combination of digital transformation actions can generate up to $1.25 trillion in value.

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POS Customer Experience Customer Technology 276

Retail TouchPoints

NOVEMBER 12, 2024

These examples offer key insights for holiday retail strategies: Simplify complex processes, like Ikea’s checkout system. Enhancing Holiday Customer Engagement and Loyalty For the holiday season, retailers can supercharge their strategies by leveraging QR codes where they will have the largest impact.

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Gifts Magazine Information Social Media 275

Retail TouchPoints

OCTOBER 4, 2023

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Meghan Stabler is a highly experienced business executive with deep experience in all aspects of marketing, product management, strategy and digital transformation.

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Omnichannel Merchant Services BigCommerce Payment Services 264

Ecommerce Platforms

JULY 9, 2022

The debate of whether to use Shopify POS Lite vs Pro is a common one for companies planning on taking their Shopify website sales offline. The solution also allows business owners to access customer profiles, inventory management, and payment processing in the physical world, with the Shopify POS app. What is Shopify POS?

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POS Shopify Payment Services Shipping Costs 180

Optimizely

APRIL 18, 2019

To be able to provide a consistent experience that will turn casual browsers into loyal customers, you need to make sure you connect your in-store experience with your online marketing strategy. Here’s how to build an effective marketing strategy across channels whatever your business model. Bringing the in-store experience online.

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Marketing POS Channel Clothing 299

Retail TouchPoints

FEBRUARY 6, 2023

Frictionless Omnichannel “Omnichannel” as a goal is nothing new; retailers have been pursuing this objective for well over a decade. Omnichannel” as a reality has proven more elusive. In fact, just 11% of the executives surveyed said they are actually delivering a frictionless omnichannel experience today.

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Payment Services Omnichannel POS Retail 288

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Leveraging rewards or discounts has been a solid retention strategy and a top priority for many. Tip 4: Provide better product detail for customer ease.

Shipping Costs 262

Shipping Costs Improvements Live Chat Retail 262

Retail TouchPoints

MARCH 30, 2023

Retailers’ Reluctance to Put POS in the Cloud Stymies Unified Commerce Progress Many things can hamper retailers’ efforts to pursue a unified commerce strategy, from internal organizational silos to outmoded managerial incentive structures. View the session on demand. So where’s the right place to do a product recommendation?

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POS Omnichannel Webinar Point of Sale 298

BigCommerce

JUNE 5, 2018

In fact, traditional and digital-native brands across the globe are working fast to implement similar strategies. This strategy uses a commerce platform front-end for UX and checkout, but APIs for data orchestration across a more robust infrastructure. Many brands still use a monolithic strategy. The State of Ecommerce in 2018.

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eCommerce Marketing Payment Services eCommerce Marketing 340

Retail TouchPoints

OCTOBER 9, 2023

The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation. When we talk about omnichannel order fulfillment , there can be a mistake in thinking it’s just about online. 2: Real estate is becoming more dynamic.

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Supplies Fulfillment Retail Omnichannel 306

iVend

OCTOBER 6, 2022

Retailers are now building out from the core retail POS system, and integrating additional functionality. That’s when the real magic of synergy happens, creating omnichannel retail ecosystems that increase the value of their retail technology investment. Take payment, speeding up checkout by avoiding the queue. And the payoff?

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POS Omnichannel Technology Payment Services 98

Retail TouchPoints

SEPTEMBER 27, 2023

Shopify’s Point of Sale (POS) will now also be the preferred provider for Faire’s seller and buyer community, enabling more seamless omnichannel sales across both online and offline channels. Shopify is aiming to expand its B2B offerings as wholesale businesses follow the lead of their B2C counterparts in moving online.

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Shopify B2B Merchant Services eCommerce 289

365 Retail

JANUARY 6, 2025

Aptos , a leader in unified commerce solutions, announced today that Halfords has recently extended its use of Aptos software to support its customer engagement and store operations strategies. We view Aptos as an omnichannel technology specialist, and we are pleased to continue our long-standing partnership with this firm.

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Retail TouchPoints

SEPTEMBER 14, 2023

The retailer has been investing heavily in its unified commerce strategy, including a new POS rollout that will support associate-driven clienteling, omnicart capabilities and customer-controlled fulfillment options.

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Fulfillment POS Point of Sale Omnichannel 263

iVend

APRIL 17, 2023

iVend for Magento ChatGPT is used by retailers to enhance their omnichannel strategy. So how does chatGPT play a role in omnichannel retail POS? Omnichannel retail is the bringing together of multiple online and offline channels in a customer-centric approach that delivers the best possible shopping experience.

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POS Omnichannel Retail Social Media 98

iVend

FEBRUARY 21, 2025

As a retailer, you rely on your POS technology for store operations, and you may well have an Enterprise Resource Planning (ERP) system as well or be considering one. But rather than seeing them as two essential but separate – entities, the retailers who get the most from their POS and ERP systems are those that integrate them.

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Payment Services POS Operations Retail 52

Ecommerce Platforms

JULY 29, 2020

The first one, Lightspeed OnSite is one that you install on your desktop, while the Lightspeed Restaurant platform is a POS for restaurants. Keep reading to learn more about the Lightspeed Ecommerce platform, and look towards the end of this article for details on the POS and desktop versions. Lightspeed eCommerce Pros and Cons.

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lightspeed POS Payment Services Shipping Costs 177

Retail TouchPoints

MAY 18, 2023

A well-crafted data strategy is the elixir to growth, especially for fast-growing brands with a strong omnichannel strategy,” Lisbona said in an interview with Retail TouchPoints.

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POS Channel B2C Social Media 278

Retail TouchPoints

MARCH 29, 2021

Continually mining and employing data is essential if retailers — and their brand partners — are going to meet shoppers’ expectations of seamless, omnichannel shopping experiences. Do I have the right data strategy to drive shopper loyalty? Do I have a data strategy that can be used to measure path to purchase, campaign efficacy, CLV?

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eCommerce Payments Retail POS 299

Retail TouchPoints

NOVEMBER 30, 2022

Pop-up storefronts are a trendy strategy for retail brands, but they’re far from a new concept. Pop-ups’ versatility, cost-effectiveness and potential for virality make them a useful strategy for storytelling and increasing the relevance of a retail brand. Launching a Successful Pop-up: Keys to Success.

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Mobile Events Omnichannel Technology 289

Retail TouchPoints

MARCH 1, 2024

First, we will open small locations in a couple of markets where we have no prior physical presence and our omnichannel sales penetration is low, to measure our ability to capture untapped share ,” said Barry. These learnings will collectively continue to help us refine our forward-looking store strategy.”

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POS Omnichannel Mobile Improvements 278

Fabric

DECEMBER 6, 2023

In the fast-paced world of omnichannel retail, the ability to harmonize inventory across various channels is not just a logistical necessity, but a strategic imperative. Managing inventory in real-time is a smart strategy for businesses that sell in multiple channels online and in stores.

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Omnichannel Multi-channel Retail Point of Sale 130

Retail TouchPoints

JULY 19, 2022

Retailers should assess and appraise the size and value of their proprietary data by utilizing POS systems and purchase transactions. Advertisers will then be able to create better-targeted omnichannel campaign strategies that deliver valuable results. But unique challenges remain.

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Retail Multi-channel Omnichannel Technology 288

GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel. By investing in the omnichannel experience. And how do they do that?

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Omnichannel Multi-channel Payment Services Outdoor 147

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

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POS Payment Services Merchant Services lightspeed 118

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

This centralization enables more efficient management and seamless coordination across various aspects of the business, from point-of-sale (POS) transactions to supply chain management and customer relationship management (CRM). Key Benefits of a Centralized Database for Retailers 1.

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eCommerce Platforms Multi-channel Retail eCommerce 111

Ecommerce Platforms

MARCH 5, 2023

Shopkeep (now Lightspeed POS) and Shopify also provide access to a range of tools to help business leaders create omnichannel sales strategies, including site builders and ecommerce capabilities. Shopify POS is all-in-one solution for point of sale software and hardware. Let’s take a closer look at each solution.

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POS Shopify lightspeed Payment Services 104

Ecommerce Platforms

JUNE 15, 2023

The best POS apps for Shopify are valuable tools for omnichannel retailers. The top Shopify POS apps allow you to synchronize your ecommerce store with the point of sale tools you use in the physical world, such as cash registers and checkout systems. What are the Best POS Apps for Shopify?

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POS Shopify Payment Services Payments 104

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). Every time customers interact with you during store visits, you have the opportunity for data collection through your POS system. What is in-store data?

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Marketing Customer Loyalty POS Point of Sale 225

Retail TouchPoints

SEPTEMBER 13, 2024

Smart stores are still viable tactics in retailers’ broader business strategies, but recent news has proven that retail leaders must think ahead of the curve when it comes to their smart store implementations if they hope to see a return on their digital investments. Every retail segment, company and storefront differ.

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Payments Payment Services Retail Omnichannel 287

Retail TouchPoints

APRIL 16, 2021

The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. 60% of people in Germany use their smartphone to get further information about products because the information at the POS or on the packaging is not enough. Re-thinking the in-person experience. Linking stationary business with online business.

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POS Retail Information Consumer 237

Fabric Blog

MARCH 25, 2025

Omnichannel retail & its challenges Say hello to Saraha busy mom who’s on the hunt for a new pair of sneakers. Omnichannel retail is about creating a seamless and integrated shopping experience across all channelswhether online, in-store, or mobile. Nevertheless, implementing omnichannel retail is not without its hassles.

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Omnichannel Supplies Management Order Fulfillment 52