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How The Vitamin Shoppe’s POS Upgrade is Leveling Up its Omnichannel Experience

Retail TouchPoints

As an omnichannel retailer, “everything we do has to be even more omni,” explained Scott Devlin, CIO of The Vitamin Shoppe in an interview with Retail TouchPoints. “If With our legacy POS solution, everything omnichannel that we did was going to be sub-optimized. We wanted to get the best experience.

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Next-Gen Retail: Crafting the Ultimate Omnichannel Journey

Retail TouchPoints

Retail companies need to get CX right the first time, and providing a seamless omnichannel experience that makes shopping easy and delightful across all sales channels — both online and offline — is crucial for winning and retaining customers. Retailers need a base set of technologies that are all connected within the omnichannel ecosystem.

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Paper Store POS Upgrade Untethers Associates, Boosts Productivity

Retail TouchPoints

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. Installing efficient mobile technology doesn’t just meet short-term employee needs.

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Sweaty Betty Rolls Out Mobile POS Across 73 Stores

Retail TouchPoints

Women’s activewear and lifestyle brand Sweaty Betty has rolled out the mobile POS from NewStore in 73 stores across the UK and Ireland. By replacing its legacy POS with NewStore’s omnichannel cloud platform, the London-based brand can now run its entire retail operations via iPhone.

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Retail technology evolves: From POS to omnichannel ecosystem

iVend

Learn more about iVend’s integrated retail technology platform. Read more Technology is an established essential in retail. Retail technology drives growth, through enhanced customer experience and increased sales. Retailers are now building out from the core retail POS system, and integrating additional functionality.

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How Reese’s Made its NCAA Partnership an Omnichannel Slam Dunk

Retail TouchPoints

However, it was the brand’s omnichannel approach driven by its sales, marketing, and human insights teams that truly made the partnership a slam dunk. that were decorated in a dynamic combination of danglers, standee displays, POS elements and more.

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Retail POS technology for streamlined retail operations

iVend

So retailers are looking for ways to optimize retail operations, across every process – and retail technology is a powerful enabler. Read more about our unified retail POS solution. Retail technology can streamline inventory management by enabling retailers to accurately track goods from delivery to sale through to returns.

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