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What Does ‘Omnichannel’ Mean in 2021? How Marketplaces are Reshaping the Digital Landscape

Retail TouchPoints

As the company’s Senior Director and General Manager of Omnichannel, Sharon Gee has been at the center of the massive shifts taking place in ecommerce over the last year and a half. As a result, companies had to contemplate, ‘What is my omnichannel strategy? What does the ideal of omnichannel look like, in your opinion?

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Northern Tool Builds Up its Omnichannel Foundation With Brick-and-Mortar Expansion

Retail TouchPoints

Launched by Don Kotula in 1981 as a mail-order business that offered a patented log splitter design, Northern Tool & Equipment moved into brick-and-mortar retail later that year, expanded online in the 2000s and is now a leading omnichannel retailer for tradespeople, DIY enthusiasts and hobbyists. Engagement Across All Channels.

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Unify Drop Ship and Marketplace for a Highly Flexible Go-to-Market Model — Don’t Get Stuck in ‘Either-Or’

Retail TouchPoints

It’s simply not practical to stock millions of items in a warehouse, curate them at the individual product level, and put them in front of the right shoppers while still turning a profit. As a result, many retailers are seeking to scale up their selection through models like drop ship and marketplace.

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Gift Card Purchases Up 414% as Americans Shift to ‘Buy Now, Shop Later’ Mindset

Retail TouchPoints

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. Combine that with concerns about shipping delays for those products that are in stock and it should come as no big surprise that gift cards are looking pretty good to shoppers this year.

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Walmart Switches to Recyclable Paper Bag Mailers and Right-Sized Packaging

Retail TouchPoints

One of the biggest impacts is expected from Walmart’s retreat from plastic mailer envelopes for shipping. Going forward, nearly all orders from fulfillment centers, stores and marketplaces shipping with Walmart Fulfillment Services will now arrive in recyclable paper bag mailers.

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5 Best Ways to Ship Products for Online Stores

OrderDynamics

5 Best Ways to Ship Products for Online Stores. In this world of online shopping ‘how to ship products for online stores’ is an important question. The ‘how to’ of shipping your products, shipping services, and shipping charges are all important. How to Ship Products for Online Stores.

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How Rent the Runway Boosted Talent, Sustainability and CX by Moving to the Cloud

Retail TouchPoints

Not only is the current labor environment making it hard to find good help, but as omnichannel commerce evolves, retailers are finding themselves in more need of skilled tech workers than ever before. We’re just four months in, and we’re already proving [the benefits] out every day.”. Attracting Top Talent in a Tight Labor Market.