Retail TouchPoints

JANUARY 11, 2021

Without question, the COVID-19 pandemic proved to be quite a disruptor for retailers, as in-store sales dropped and other options, like ecommerce and buy online, pick up in-store (BOPIS) surged. With that in mind, here are three predictions for retailers in the coming year. Real-time data is the key for 2021. CPG will thrive with D2C.

Small Business Retail 285

Small Business Retail Retail eCommerce Social Media 285

Retail TouchPoints

NOVEMBER 25, 2024

Starting in early December, Bogg Bags will be available in 1,800 stores nationwide, including a limited-edition Bullseye Bogg Bag and two additional colorways exclusive to the retailer: Beach Hydrangea and For Shore White. However, this latest expansion has kickstarted a new growth trajectory for the business, which started in 2008.

Social Media 275

Social Media Small Business Retail Sporting Goods Leisure 275

Retail TouchPoints

DECEMBER 1, 2021

In another sign that Black Friday, and to some extent the entire extended Thanksgiving weekend, has ceded its position as a truly peak shopping period, Black Friday 2021 was a mixed bag for retailers. million , according to the National Retail Federation (NRF), compared to 186.4 Small Business Saturday was a Small Success.

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Retail TouchPoints

OCTOBER 2, 2020

Walmart will sell a majority stake in the UK-based grocery retailer Asda to the Issa brothers, the co-CEOs of EG Group , and TDR Capital for an enterprise value of $8.8 billion in the next three years to strengthening its business and supply chain. Asda will commit more than $1.3

Small Business Retail 279

Small Business Retail Omnichannel Supplies Operations 279

Retail TouchPoints

NOVEMBER 14, 2023

The 2023 American Express Shop Small Impact Study reveals that most consumers (78%) believe that small businesses are “essential to their community.” However, given the current economic environment, 88% of small businesses indicate that they need support from customers in their communities.

Small Business Retail 296

Small Business Retail Social Media Outdoor Consumer 296

BigCommerce

NOVEMBER 21, 2017

For those in the retail, ecommerce, and marketing world, we have already begun strategizing and executing our holiday marketing campaigns. In 2017, social commerce and true omnichannel expansion began to drive 3x in revenue for brands taking advantage of it. Owned retail store : 24.7%. Amazon : 24.5%. Facebook : 17.47%.

Small Business Retail 420

Small Business Retail Payments Department Stores PayPal 420

Retail TouchPoints

SEPTEMBER 27, 2023

Shopify has taken a stake in the B2B retail marketplace Faire and is establishing Faire as the recommended wholesale marketplace for its millions of global merchants through a deeper integration between the two platforms. The size of Shopify’s stake in Faire was not disclosed.

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Shopify B2B Merchant Services eCommerce 289

Retail TouchPoints

JUNE 29, 2023

retail locations will accept label-free, box-free Amazon returns for no fee. Staples joins a growing network of retailers that have agreed to serve as hubs for Amazon customers. retail stores and will expand to the full chain by the end of July 2023. Retail in a statement.

Small Business Retail 287

Small Business Retail Fulfillment Omnichannel eCommerce 287

Smile.io

NOVEMBER 17, 2022

Small Business Saturday is November 26th and holiday sales are in full swing across retail stores and ecommerce sites. Black Friday and Cyber Monday may be the main stars of the upcoming retail events, but Small Business Saturday is becoming just as popular. Omnichannel = more options to make a purchase.

Small Business Retail 88

Small Business Retail Social Media Omnichannel Customer Loyalty 88

Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. consumers have not pushed retailers to accept contactless payments as they have in Asia and Europe, but in April, U.S.

Merchant Services 255

Merchant Services Payment Services Payments Small Business Retail 255

Retail TouchPoints

NOVEMBER 9, 2021

For retailers, marketplaces are the new shop window. Companies must engage with, win and convert site browsers to customers in real time — yet many retailers are unable to achieve this today. I abandoned my shopping cart and the retailer lost the business.

Customer Experience 290

Customer Experience Small Business Retail Customer Recommendation 290

Retail TouchPoints

JULY 15, 2022

From leisure and sportswear to gifts and jewelry, the chances are you’ve bought a product from a small business over the last couple of years — whether it be a digitally native startup, a one-person band working from their kitchen table or a small independent store selling online around the world.

Small Business Retail 277

Small Business Retail Social Media Retail Leisure 277

Retail TouchPoints

JANUARY 26, 2021

And because necessity births invention, intransigent store-based retailers were finally unable to rationalize kicking the digital transformation can down the road to next year’s budget — driven not by the prospect of growth, but rather survival. One in four consumers are shopping more with small brands.

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Consumer Shipping Costs Shipping Small Business Retail 312

Ecommerce Platforms

APRIL 4, 2022

The best POS system for small business is a simple, affordable, and reliable tool for managing sales and in-person transactions. A point-of-sale system empowers businesses to take payments from consumers in-store and track the movement of inventory. Today, we’re looking specifically at POS solutions for small businesses.

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Small Business Retail POS Payment Services lightspeed 104

Retail TouchPoints

APRIL 29, 2024

For the fifth year, Ebay is awarding $500,000 to small businesses with its Up & Running Grants program. based Ebay sellers that will each receive $10,000 grants to pay for tools and resources to grow their small businesses. The company will select 50 U.S.-based

Operations 264

Operations Technology Management Omnichannel 264

Retail TouchPoints

SEPTEMBER 13, 2023

Fanatics Commerce is the company’s global omnichannel business that handles the design, manufacture and sale of licensed fan gear, jerseys, lifestyle and streetwear products, headwear and non-apparel hard goods. centric seller of domain names to a global provider of software for small businesses.

Small Business Retail 264

Small Business Retail Customer Experience Apparel eCommerce Platforms 264

Groove

OCTOBER 5, 2024

Klaviyo Klaviyo is a popular eCommerce email platform because it was designed specifically for retail. However, businesses should note that while it is user-friendly, it is less specialized and doesn’t provide some of Klaviyo’s more helpful features. Detailed analytics help brands optimize their campaigns and boost revenue.

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eCommerce Marketing Merchant Services Demo 332

Retail TouchPoints

NOVEMBER 29, 2023

They were core destinations for all things retail; where families spent hours on a free Saturday and where teens, hungry for independence, spent many Friday nights to build their social clout. I have one [mall] by me that used to mainly be apparel retailers. as a powerful example of highly relevant retailer curation.

Small Business Retail 278

Small Business Retail Omnichannel Consumer Retail 278

Retail TouchPoints

JULY 25, 2022

Mayvenn Beauty Lounges in Walmart are both retail shopping experiences for buying hair extensions and wigs, and virtual booking centers where customers can digitally browse local Mayvenn network stylists and book salon services. . “Innovative businesses like Mayvenn bring a fresh perspective to a segmented industry.

Small Business Retail 306

Small Business Retail Books Technology Other 306

Retail TouchPoints

JULY 27, 2020

COVID-19 has changed retail. Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Online retailers of daily necessities may be inundated with overspill from closed physical stores. Sustainability Lives Up To Its Name…Becomes Sustainable.

Payment Services 243

Payment Services eCommerce Small Business Retail Retail 243

Retail TouchPoints

JULY 27, 2021

In fact, analysis of Google mobility data by CoStar Advisory Services revealed that the number of visits to retail and recreation sites has nearly fully recovered to pre-pandemic levels as of early July 2021. “ Retail TouchPoints spoke with executives from shopping destinations across the U.S.

Events 279

Events Food and Beverages Beauty and Health Small Business Retail 279

BigCommerce

APRIL 25, 2018

They shared a mutual passion for small businesses and believed that selling online shouldn’t require $100,000+ in up-front development work. The software-as-a-service (SaaS) ecommerce platform they built achieved near instant, widespread success among a global base of small and medium-sized businesses.

BigCommerce 385

BigCommerce Merchant Services Customer Payment Services 385

Retail TouchPoints

AUGUST 22, 2023

For this reason alone, marketplaces have become crucial partners for small businesses looking to acquire more customers and expand brand awareness. “It’s Marketplace and ecommerce experts offered their detailed best practices for a Retail TouchPoints Special Report. But what are the keys to finding the right fit?

Small Business Retail 246

Small Business Retail Download Operations Fulfillment 246

BigCommerce

SEPTEMBER 12, 2017

BigCommerce has teamed up with retail and payment experts Square to dive deep into the shopping habits, behavior and preferences of thousands of American buyers across multiple generations. Get your free comprehensive omnichannel report now. Free Download. It’s free and a quick download away. Online shopping. 53% of U.S.

eCommerce 420

eCommerce Beauty and Health Customer Social Media 420

Retail TouchPoints

JANUARY 13, 2023

The 2022 holiday season showed slow, but steady, improvement for the retail industry. As economic headwinds curbed spending capacity, online retail grew in the U.S. Inflation was a major factor in slower growth despite heavy discounting by retailers. but at its lowest rate in years: up 3.5% billion, according to Adobe Analytics.

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Electronics Toys Small Business Retail Sporting Goods 295

Retail TouchPoints

OCTOBER 16, 2020

Prime Day 2020 will likely prove to be a success, according to Rachel Dalton, Director of Ecommerce and Omnichannel Insights at Kantar. The theme last year was really about blending retail and entertainment,” said Dalton in an interview with Retail TouchPoints. Small Businesses Were Big Beneficiaries of Prime Day 2020.

Small Business Retail 179

Small Business Retail Events eCommerce Definition 179

Retail TouchPoints

OCTOBER 21, 2021

We’re indifferent on where the shopping journey ends, where that transaction takes place ,” said Matt Madrigal, VP and General Manager of Merchant Shopping at Google in an interview with Retail TouchPoints. “It We’re Not a Retailer, We’re Not a Marketplace’.

Merchant Services 299

Merchant Services Small Business Retail eCommerce Information 299

BigCommerce

MAY 15, 2017

Either way, the relationship is symbiotic, and though for much of Amazon’s history small business and other verticalized online sellers made an enemy of the marketplace, those tides are very quickly changing. Today, 80% of online shoppers visit retail sites on mobile devices and mobile commerce is expected to top $152B by 2021.

eCommerce 355

eCommerce BigCommerce Shipping Costs Merchant Services 355

Retail TouchPoints

JANUARY 21, 2021

Necessity forced the National Retail Federation Big Show from the physical world into the virtual one, but its reputation for insightful presentations from retail industry leaders drew a significant “crowd” despite the change of venue. The Power of Vision to Reshape Retail and the Customer Experience.

Beauty and Health 261

Beauty and Health Small Business Retail Operations Channel 261

Ecommerce Platforms

SEPTEMBER 1, 2022

After all, as a small business, you already have a number of important purchases eating into your budget. Omnichannel: You can access a range of selling options with Shopify, selling online, through social media, in-store, and so much more. Clover POS – Best cheap POS for small business. Who is it Best For?

POS 197

POS Payment Services lightspeed Payments 197

Retail TouchPoints

JANUARY 8, 2021

It’s no wonder why starting a lifestyle business has become increasingly popular in recent years. million small businesses in the U.S. This suggests that the majority of these small businesses were in fact lifestyle businesses. Out of the 30.7 in 2019, 79.7% of them only employ the founder.

Social Media 288

Social Media Document Magazine Blog 288

Smile.io

JUNE 13, 2022

Retail and commerce have changed. This lends to merchants adopting omnichannel commerce strategies, having each channel connected and offering the same level of experience. What is omnichannel commerce? ” Omnichannel allows businesses to be present where customers are.

Omnichannel 76

Omnichannel Social Media Merchant Services X-cart 76

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. She wore it and the retailer got blasted with traffic.

Payments 272

Payments Payment Services Customer Experience Social Media 272

Kissmetrics

SEPTEMBER 14, 2020

Whether you’re a small business owner or a sales, marketing, IT, or customer support team, Salesforce has the perfect CRM solution. The cheapest paid plan starts at $12 per user per month, making it extremely affordable for small businesses. The price increases for every additional 1,000 contacts you have.

Small Business Retail 310

Small Business Retail Document Operations Management 310

Retail TouchPoints

FEBRUARY 15, 2024

. “Partnering with Starbucks is part of our commitment to invest in meaningful ways to thank our clients for choosing to do business with us,” said Shikha Narula, Head of Consumer and Small Business Product Strategy and Transformation at Bank of America in a statement.

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Banking Sporting Goods Customer Consumer 287

BigCommerce

APRIL 24, 2018

The Number 1 SaaS Ecommerce Platform Internet Retailer’s 2018 survey found BigCommerce to be the #1 SaaS ecommerce platform preferred by mid-market and enterprise retailers. SaaS ecommerce platforms remove much of the complexity from running an online business because instead of managing the software yourself. Demandware.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

RetailMinded

FEBRUARY 20, 2023

The retail landscape has changed drastically over the past few years as businesses continue to ride the wake of a subsiding pandemic. So, what is your small business doing to keep up with the changing demands and latest trends? There are so many different ways you can partner with your fellow small business owners.

Small Business Retail 52

Small Business Retail Social Media Marketing Retail 52