ChannelAdvisor

FEBRUARY 17, 2020

The following case study features an omnichannel retailer that leveraged the ChannelAdvisor Managed Services team to grow its digital marketing and in-store revenue — with a strong return on ad spend. Retail is littered with cautionary tales of missed opportunities. THE CLIENT . THE CHALLENGE. THE CHANNELADVISOR SOLUTION.

Omnichannel 66

Omnichannel eCommerce Specialty Retailers Merchant Services 66

Retail TouchPoints

DECEMBER 18, 2020

Specialty retailer rue21 plans to open 15 stores in 2021, following the recent openings of three new brick-and-mortar stores. The retailer, which operates nearly 700 locations in 45 states, also has refinanced its existing term loan, increased available liquidity and lowered its cost of capital. . million members.

Specialty Retailers 172

Specialty Retailers Banking Omnichannel Operations 172

Retail TouchPoints

FEBRUARY 27, 2024

However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. ” Similar to Sephora, Boisson is leaning heavily into education and discovery across its omnichannel platform.

Food and Beverages 264

Food and Beverages Fulfillment Omnichannel Specialty Retailers 264

Retail TouchPoints

JULY 30, 2020

To design a quick and easy experience, Fisch recommended that retailers include “new back-to-school products such as masks, gloves, plastic cutlery and paper goods together with more traditional back-to-school products, decreasing the amount of time shoppers need to spend in-store.”.

Merchant Services 308

Merchant Services Apparel Omnichannel Clothing 308

Retail TouchPoints

FEBRUARY 18, 2021

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. An omnichannel appointment system is especially valuable as more brands and retailers expand their assortment of in-store and digital services.

Retail 311

Retail Beauty and Health Books Omnichannel 311

Retail TouchPoints

FEBRUARY 9, 2023

Creating these unique customer journeys is easier said than done, especially for a retailer that touches so many varied consumer segments. “We’re As a result, December 2022 was the retailer’s second-highest sales month in the company’s 30-year history, and Williams said he anticipates similar growth in 2023.

Customer Data 237

Customer Data Customer Omnichannel Electronics 237

RTP blog

MARCH 12, 2018

Retailers Blur The Lines Between Online And In-Store In addition to turning physical stores into experiential destinations, retailers are blurring the lines between online and brick-and-mortar retail by enhancing omnichannel offerings with faster delivery options.

Retail 150

Retail Subscription eCommerce Platforms Specialty Retailers 150

Retail TouchPoints

APRIL 2, 2021

Rather than focusing on an omnichannel or multichannel approach, ‘modern CRM’ favors a channel-less approach, which may involve merging the online experience with the offline one, creating ultra-personalized shopping experiences, or bringing gamification and geolocation into the fold. You avoid wasted spend and develop tailored content.

Retail 158

Retail Specialty Retailers Customer Loyalty Customer Experience 158

Retail TouchPoints

MAY 23, 2023

However, the brand has especially profitable relationships with the specialty retailers that focus on curating unique products from emerging and lesser-known brands. Our growth and the loyalty we’ve gotten is largely from specialty stores,” Gopinath revealed.

Specialty Retailers 274

Specialty Retailers Consumer Social Media Accessories 274

RTP blog

MAY 16, 2018

And its new commercials emphasize Best Buy’s (and omnichannel retail’s) biggest strength: the face-to-face relationships that allow the company’s Blue Shirts and Geek Squad to gently guide customers through a complicated consumer electronics purchase journey.

Specialty Retailers 150

Specialty Retailers Consumer Electronics eCommerce Toys 150

Retail TouchPoints

JULY 16, 2020

of consumers say they will feel most comfortable shopping at standalone specialty retail stores. However, these retailers still have ways to draw customers back. said retailers should color-code returned clothing based on how long ago the item was returned to make them feel safer about browsing racks.

Retail 304

Retail Apparel Clothing Specialty Retailers 304

RTP blog

MARCH 8, 2019

By Ed King, HighStreet Collective Since we started our consultancy, HighStreet, in mid-2017, it’s become painfully clear that legacy retailers have had a difficult time with their “omnichannel” and in-store innovation efforts. The retail bar has been re-set, and there are new table stakes.

eCommerce 150

eCommerce Retail Merchant Services Payments 150

Wiser

NOVEMBER 3, 2020

Let’s look at a few examples of how brands and retailers are presenting POP displays. The store-within-a-store concept refers to a retailer inviting a specialty retailer to set up a scaled-down shop in one of its store locations in exchange for a cut of the revenue. Store Within a Store. Mobile Apps.

Marketing 78

Marketing Mobile Point of Sale Outdoor 78

Steve Dennis

JANUARY 9, 2018

At the other end of the spectrum, many luxury brands and well focused specialty retailers continued to thrive. Omnichannel is dead. Digital-first, harmonized retail rules. Too many retailers chased being everywhere and ended up being nowhere. This will end badly.

eCommerce 102

eCommerce Retail Multi-channel Channel 102

BigCommerce

JULY 2, 2018

Use an omnichannel approach. Partnering with retailers like Petco, PetSmart and Pet Food Express has been the most successful. We have distribution in over 90% of pet specialty retail doors now. Don’t miss a post. Sign up for our weekly newsletter. Damon Didier, Vice President of Marketing, Office Furniture Source.

Social Media 230

Social Media Marketing BigCommerce PPC 230

Retail TouchPoints

FEBRUARY 3, 2023

Aptos ONE gives Cole Haan enterprise-grade point of sale capabilities that are delivered mobile first and cloud native, with highly resilient offline capabilities that give you the confidence of omnichannel transacting anytime and anywhere.” Cole Haan operates 90+ retail stores in the U.S.

Specialty Retailers 189

Specialty Retailers Point of Sale Department Stores POS 189

Retail TouchPoints

JULY 18, 2023

He focuses on middle-market, omnichannel consumer and business marketers, digital and traditional media, marketing and business services, and ad tech. And Serta Simmons acquired a hot new brand and new customer base that shopped for its mattresses in ways that Serta Simmons wasn’t capturing.

Customer 245

Customer Supplies Specialty Retailers Banking 245

Ecommerce Platforms

JULY 8, 2019

Omnichannel – Sell on Facebook, centralized reporting, consistent branding, centralized customer data, quick set-up, integrated inventory. Payments – Omnichannel payments, PCI compliance, easy refunds, accept all payment methods, mobile payments. Omnichannel capabilities. Check out our detailed Lightspeed review. Cloud backup.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Vend 214

Vend Payment Services Point of Sale Travel 214

Dynamic Action

SEPTEMBER 21, 2017

(DXL), the leading retailer of men’s large and tall apparel, will roll out DynamicAction’s system to unify its data across the digital business and arrive at actionable insights faster. About DynamicAction: Retail’s fastest path to connected, profitable decisions – from each click to every brick. About Destination XL Group, Inc.:

eCommerce 48

eCommerce Retail Apparel Specialty Retailers 48