Forrester eCommerce

MAY 18, 2021

What’s the outlook for specifically for smartphone and tablet online retail in Europe and the US? This 2-part blog post highlights what’s changed – and what’s ahead – for each region.

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Online Retail Retail Blog Mobile 210

Forrester eCommerce

JULY 27, 2017

Digital retail theater is becoming reality for consumers as retailers rush to find ways of attracting and retaining store customers. What is digital retail theater? My colleague, Brendan Miller […].

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Technology Customer Consumer Retail 261

Retail TouchPoints

JULY 17, 2020

The impact of digital technology on the retail industry has been nothing short of profound. In recent years, bricks have morphed into clicks and taps as consumers have embraced the convenience of online shopping. Still, nothing could have fully prepared retailers — both online and in the physical world — for COVID-19.

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Technology eCommerce Retail Merchant Services 232

365 Retail

DECEMBER 4, 2024

Artificial Intelligence (AI) is the top technology UK retail leaders feel will unlock and accelerate growth for their businesses in 2025, according to the latest research from the Retail Technology Show (RTS), the leading event that connects Europe’s most forward-thinking retailers and leading tech innovators.

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Retail TouchPoints

MARCH 10, 2025

now describes itself as an ecommerce-focused affinity company that owns or has ownership interests in various retail brands, as opposed to simply an off-price online retailer. Throughout these moves, Lemonis has touted the companys new strategy of developing an affinity and data monetization model with a strong technology focus.

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Document Technology Online Retail eCommerce 205

Retail TouchPoints

SEPTEMBER 2, 2022

The acceleration of the digital economy has led to technological innovation in many aspects of retail operations. New tools make data available to retailers like never before and are the linchpin to improving efficiencies, reducing waste, saving energy and assessing overall carbon footprint.

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Online Retail Shipping Costs Retail Supplies 264

Retail TouchPoints

FEBRUARY 10, 2021

While technology has continued to have a dramatic impact on the retail industry, the spread of COVID-19 has created new technology trends and accelerated current tech best practices significantly. Automated commerce, or a-commerce, is one of the hottest technology trends in retail currently. Geolocation.

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Technology Payment Services Retail Social Media 173

Retail TouchPoints

OCTOBER 24, 2024

A mouthful to be sure, and also a significant departure from how Beyond has positioned itself up until now: “The owner of Bed Bath & Beyond, Overstock, Zulily and other online retail brands designed to unlock your family’s and home’s potential.”

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Marketing Reference Improvements Customer Data 263

Retail Technology Review

JULY 7, 2020

Consumer confidence in the UK appears to be rising as online retail grew sharply since the reopening of shops on the 15 June, data from ecommerce expert Emarsys shows.

Online Retail 158

Online Retail Retail eCommerce Consumer 158

Retail TouchPoints

FEBRUARY 26, 2025

Technology makes it easy for criminals to spin up these imposter ads and sites at scale. Rafael Lourenco is EVP and Partner at ClearSale , a global card-not-present fraud protection operation that helps retailers increase sales and eliminate chargebacks before they happen.

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Payment Services eCommerce Shipping Costs Supplies 236

Retail TouchPoints

JANUARY 4, 2021

In the coming years, this booming online retail industry is set to be revolutionised by high-performance technology that’s more commonly associated with video games than digital shopping: implementing high render 3D graphics is one of the driving forces. Conversely, those that don’t offer 3D models could quickly be left behind.

Retail 317

Retail Merchant Services Online Retail Department Stores 317

BigCommerce

MAY 4, 2018

By embracing SaaS technology and emerging trends, Natori is on pace to earn a new generation of consumers – ones who buy from their site, not just in department stores. Traditionally B2B retailers are going direct to consumer. Leveraging a modern SaaS technology stack is how Skullcandy saves time, money and innovatives quickly.

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Workshop Presentation eCommerce Merchant Services 419

Retail TouchPoints

JUNE 4, 2021

Voice recognition technology has moved beyond the realm of checking the weather and playing music. Pandemic-fueled digital commerce is rapidly increasing the use of voice recognition technology. Consumer preference for contactless retail experiences is expected to remain the norm post-pandemic.

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Payment Services Payments Small Business Retail Technology 179

365 Retail

NOVEMBER 5, 2024

Registration for the Retail Technology Show (RTS), the leading event that connects Europe’s most forward-thinking retailers and leading tech innovators, is now open. New for 2025, RTS will be doubling its content focused on ecommerce and digital retailing.

Technology 64

Technology Retail Events eCommerce 64

Retail TouchPoints

SEPTEMBER 24, 2024

Nearly three of every 10 purchases by American consumers will be made online as the end of this decade nears, according to projections from Forrester in its U.S. Online Retail Forecast, 2024 to 2029. The research and technology firm projects that online U.S. retail sales will increase from $1.2

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Reference Automotive Consumer Electronics Online Retail 284

Retail Technology Review

AUGUST 17, 2021

After recording the steepest drops in the history of the Index for two months in a row, the fall in online retail sales appears to be slowing – down just -9.6% That is according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers.

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Online Retail Retail Internet Retail Supplies 136

365 Retail

APRIL 8, 2025

As more and more consumers turn to online shopping, virtual retailers are increasingly relying on cutting-edge technologies to enhance the customer experience, build loyalty, and stay competitive.

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Payment Services Technology Cryptocurrencies Customer 52

365 Retail

SEPTEMBER 27, 2022

The UK’s top 25 fastest growing online retailers have been revealed with beer brewing brand Pinter topping the table. The post UK’s top 25 fastest growing online retailers revealed appeared first on 365 RETAIL | Retail Technology News.

Online Retail 136

Online Retail eCommerce Clothing Retail 136

Optimizely

MAY 15, 2018

IRCE 2018 takes place from June 5 to 8 at McCormick Place West in Chicago and, with an agenda put together by the experts at Internet Retailer magazine, it’s a can’t-miss event for everyone in ecommerce. This data seems to suggest that ecommerce retailers are prospering, but the future for brick and mortar stores is bleak.

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Internet Retail Magazine Customer Retention eCommerce 321

Retail TouchPoints

APRIL 1, 2024

Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success. However, not all translation platforms are created equal.

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Retail Customer Experience Customer Retention Technology 320

Retail TouchPoints

MAY 27, 2024

Satisfaction is the gauge that retailers use to measure their performance. Positively, 73% of online shoppers say they received good or excellent customer service from online retailers. Online shoppers embrace online retailer customer service; half interact at least monthly.

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Customer Live Chat Social Media eCommerce 285

Retail TouchPoints

MAY 27, 2022

Some DaaS groups help teams extract daily sales attribution through partnerships they’ve forged with their respective online retail partners. So are brands and manufacturers missing a key piece of technological aggregation, normalization and subsequent delivery between two slices of battered bread? We’re talking a layer deeper.

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Shipping Costs Multi-channel Technology Information 336

BigCommerce

JULY 6, 2018

With dozens of speakers, ranging from big-name companies to promising start-ups, the Retail Big Show is easily one of the top events in the United States for networking and gaining further insight into the direction of online retail. CommerceNext is a two-day retail conference that caters specifically to marketers in ecommerce.

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eCommerce Events Online Retail Technology 331

BigCommerce

DECEMBER 19, 2017

Digital commerce continues to be top of mind for online retailers. Retailers continually optimize their sales channels to deliver more seamless consumer experiences. EMV technology – a chip embedded within credit and debit cards that is generally harder to clone than the traditional magnetic strip of a card.

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337

Retail TouchPoints

MARCH 7, 2025

Even though more than half ( 56% ) of retailers surveyed by KPMG completed a major payments modernization program within the past year, even more 83% already are modernizing their payment infrastructure, or are planning to do so in the new future.

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Payment Services Retail POS Fulfillment 138

Fabric

APRIL 13, 2023

AWS) to reinvent the next generation of e-commerce technology. By democratizing access to best-in-class digital commerce tooling, fabric allows merchants who aren’t served well by legacy technology platforms to thrive in an e-commerce world. fabric is a force multiplier on retailers’ existing technology investments.

eCommerce Technology 130

eCommerce Technology eCommerce Technology eCommerce Platforms 130

Retail TouchPoints

SEPTEMBER 19, 2022

1, 2022 Purple acquired Advanced Comfort Technologies, Inc., The appointment of Haynor, a 30-year supply chain veteran, positioned Purple to strengthen its business through direct-to-consumer channels, brick-and-mortar retail, third-party online retailers and owned retail showrooms.

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Management Supplies Technology Online Retail 274

Retail TouchPoints

SEPTEMBER 10, 2024

Still, despite the convenience and wealth of choice that online shopping offers (and shoppers love), these sites are only responsible for a modest portion of all retail sales. home to over half of online retail sites, the proportion is only about 16%, per the U.S. In the U.S., Census Bureau.

Merchant Services 278

Merchant Services Fashion Technology Clothing 278

Retail TouchPoints

JULY 22, 2024

With the 2024 holiday season not too far away, it’s an opportune moment to evaluate your fulfillment operations and determine which technologies require an upgrade or replacement to secure your future success. If you’re noticing warning signs, it might be time to consider upgrading or even replacing your existing technology.

Fulfillment 277

Fulfillment Shipping Costs Management B2B 277

Frooition

AUGUST 26, 2022

The cost of living crisis caused by rising energy costs and the subsequent squeeze on household budgets will hit online retail businesses hard this winter. 10 Tips To Help Online Retail Businesses Survive The Cost of Living Crisis. How Can Frooition Help?

Online Retail 105

Online Retail Small Business Retail Retail B2C 105

Retail TouchPoints

JUNE 27, 2023

As online retailers work to make decisions on what to stock and when, these are constant challenges for merchandising teams. More than 60% of online shoppers expect three-day delivery as the standard , and 85% will not shop with a retailer again after a poor delivery experience. Optimize your merchandise mix.

eCommerce 279

eCommerce Multi-channel Multichannel Channel 279

Retail TouchPoints

FEBRUARY 16, 2024

While this certainly makes online shopping easier, it also means that consumers expect fast, first-contact resolutions during customer service interactions — and unfortunately, retailers can struggle to meet this demand. AI-driven solutions offer businesses a powerful way to personalize customer experiences.

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Customer Experience Payment Services Improvements Customer 313

Retail TouchPoints

AUGUST 13, 2021

So too is the technology driving that growth. Years of technology advances have been experienced in mere months, and the COVID-19 pandemic has only accelerated the next big step. Years of technology advances have been experienced in mere months, and the COVID-19 pandemic has only accelerated the next big step.

Mobile 264

Mobile Merchant Services Payment Services Payments 264

Retail TouchPoints

MAY 8, 2024

Today, it is hard to imagine any sector where AI has yet to be deployed in some capacity, including, increasingly, retail, which has turned to AI for everything from streamlining the supply chain to personalizing shopping experiences. The potential utility of biometric data to retailers is wide-ranging.

Payment Services 298

Payment Services Retail Outdoor Technology 298

Retail TouchPoints

FEBRUARY 28, 2024

Authentic brands including Juicy Couture, Frederick’s of Hollywood and the newly launched Authentic.com already use the solution provider’s AI-powered technology, but now Fast Simon has become a preferred partner for other Authentic-owned brands such as DC Shoes and Reebok.

Recommendation 269

Recommendation Online Retail Technology Improvements 269

Forrester eCommerce

MARCH 17, 2017

The eCommerce index signifies the level of opportunity in each of these countries over the next three to five years and measures the impact of technological and behavioral influences in conjunction with the revenue opportunity.

eCommerce 252

eCommerce Online Retail Channel Technology 252

Retail TouchPoints

JULY 23, 2024

Unbeknownst to many consumers, AI has become a powerful force steering online searches — serving up search results that, ideally, match exactly what we’re looking for. Now retailers are rushing to make the most of AI technology to deliver a better customer experience that drives sales. compound annual growth rate (CAGR).

eCommerce 278

eCommerce Technology Consumer Retail 278