Groove

JANUARY 13, 2025

Introduction The explosive growth of wholesale B2B eCommerce is transforming how businesses operate in the wholesale industry. With tools like AI, predictive analytics, and robust eCommerce platforms, businesses can streamline operations, expand their reach, and deliver superior customer experiences.

eCommerce Platforms 385

eCommerce Platforms B2B Payment Services eCommerce 385

Retail TouchPoints

JANUARY 20, 2025

Retailers must navigate these challenges while staying compliant with regulations so they can ensure smooth operations and demonstrate environmental responsibility. Beyond operational support, a good waste management provider will share your sustainability values. Heres where to start: 1. Set up proper waste accumulation areas.

Management 312

Management Operations Department Stores Electronics 312

Forrester eCommerce

APRIL 3, 2025

OCBC has emerged as a leader in enterprise AI adoption, seamlessly integrating generative AI across its operations. I recently spoke with Donald MacDonald, Head of OCBC’s Group Data Office, about the bank’s AI journey. Q: Donald, OCBC’s success with AI seems to stem from a long-term vision rather than a sudden pivot.

Banking 365

Banking Operations Financial Services Technology 365

Retail TouchPoints

DECEMBER 23, 2024

Bankruptcy Court in the Southern District of Texas and has begun to wind down retail and wholesale operations, including holding going out of business sales prior to closing its approximately 700 stores across the country. Party City Holdco Inc. PCHI) has filed for Chapter 11 bankruptcy protection in the U.S.

Retail 278

Retail Operations Consumer Other 278

Retail TouchPoints

NOVEMBER 22, 2024

Employee satisfaction plays a central role in store operations. The results of Retail TouchPoints ’ annual Store Operations Survey reaffirm the ongoing tug of war retailers are playing — between providing top-level service on one hand and boosting profitability by keeping costs down on the other.

Management 278

Management Retail Merchant Services Operations 278

Retail TouchPoints

DECEMBER 23, 2024

Big Lots currently operates 960 stores, according to its website , and will continue to serve customers both in-store and online. In September 2024, the retailer had operated nearly 1,400 stores in 48 states, but Big Lots has been closing locations as it struggled to overcome its financial woes.

Retail 278

Retail Operations Management Customer 278

Retail TouchPoints

OCTOBER 15, 2024

Bankruptcy Court for the District of Delaware as it prepares to sell “substantially all” of its business operations to rival Do it Best Corp. During the reorganization process, the 75-year-old retailer will continue to operate its 4,500 stores, which are independently owned, except for a corporate-owned location in Palatine, Ill.

Operations 264

Operations Improvements Other Retail 264

Retail TouchPoints

JANUARY 9, 2025

The retailer currently operates 650 stores. The retailer, owned by Elliott Investment Management along with the UK bookseller Waterstones , opened 57 stores in the U.S. and 12 in the UK last year.

Management 334

Management Operations Retail 334

Groove

OCTOBER 11, 2024

Choosing the right merchant services provider is crucial for smooth business operations and customer satisfaction. It will have a significant impact on the operation of your site and what shoppers experience when they land on your pages. What Are eCommerce Merchant Services?

Merchant Services 357

Merchant Services Payment Services Payments eCommerce 357

Retail TouchPoints

OCTOBER 24, 2024

“Our work with Avery Dennison will improve inventory visibility, which means products will be on the shelves when our customers want them, while enabling our associates to spend more time with our customers,” said Jordan Poff, VP of Retail Operations at Kroger in a statement.

Improvements 311

Improvements Customer Experience Operations Technology 311

Retail TouchPoints

FEBRUARY 10, 2025

To meet the evolving needs of consumers worldwide, both now and in the future, we are investing in our operations, said Weinberg. This includes improved operational capabilities with the expansion of our distribution centers in the U.S.,

Point of Sale 297

Point of Sale Operations Customer Experience Channel 297

Retail TouchPoints

DECEMBER 30, 2024

These new stores each span 6,277 square feet and operate 24 hours a day, offering a variety of private label products, including fresh bread, milk and eggs, as well as Allsups famous burritos. In October 2024, the company announced the opening of eight new locations across New Mexico, Oklahoma and Texas within a six -month period.

Digital Currency 290

Digital Currency Cryptocurrencies Operations Customer 290

Retail TouchPoints

NOVEMBER 22, 2024

To compete, the robots will be required to grasp and lift various items from standard pallets; place them accurately into open cardboard boxes, maximizing space use and ensuring stability; and to operate autonomously and collaborate safely with humans in close quarters. An information session will take place on Dec. 16, 2024. “We

Improvements 289

Improvements Fulfillment Operations Mobile 289

Retail TouchPoints

JANUARY 17, 2025

She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines. Then we operate the boutique itself, but we make a different financial arrangement with each partner. RTP: How will Starboard be supporting these resort retail shops?

B2B 278

B2B Travel Retail Shipping 278

Retail TouchPoints

DECEMBER 10, 2024

Macy’s Real Estate Worth as Much as $9 Billion The activist investors charge that Macys numerous previous attempts at a turnaround have led to limited sustainable improvements to the companys operating results. In 2017, Dillards faced similar activist pressure based on undercapitalization of its real estate assets).

Department Stores 297

Department Stores Operations Recommendation Improvements 297

Retail TouchPoints

OCTOBER 11, 2024

While 7-Eleven is at the forefront of inventive uses for vision AI in the convenience retail market, we are also observing interest and adoption of vision AI for supermarket retailers for resource reallocation, to mirror each store’s unique ebb and flow of operations and foot traffic throughout the day.

Technology 295

Technology Omnichannel Operations Consumer 295

Retail TouchPoints

JANUARY 7, 2025

Organized criminals operate in this way so that the sales increases happen quickly and then return to normal levels, offering retailers no opportunity to understand the sudden sharp rise in sales. It’s also important to monitor if deliveries are being rerouted to different addresses than those presented at the time of purchase.

Supplies 278

Supplies Fulfillment Electronics Management 278

Forrester eCommerce

OCTOBER 28, 2024

Facing tight budgets in 2025, here are the main areas where B2B revenue, marketing, and sales leaders should prioritize their investments.

B2B 434

B2B Marketing Operations 434

Retail TouchPoints

OCTOBER 23, 2024

RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency. These benefits lead to smoother operations and enhanced customer experiences, which in turn drive sales and satisfaction.

Technology 275

Technology Consumer Payment Services Retail 275

Retail TouchPoints

OCTOBER 23, 2024

While it started with the COVID ecommerce rush, rising operational costs and ongoing margin constraints are continuing to drive brands and retailers toward online marketplaces, otherwise known as third-party commerce (3P commerce). This becomes particularly important as brands expand the number and type of channels they are selling through.

Consumer 290

Consumer Multichannel Supplies eCommerce 290

Retail TouchPoints

JANUARY 14, 2025

Hauff explained that Aptos ONEs cohesive system will offer capabilities that support store operations and guest experience within a single flexible platform. Our investment in Aptos ONE supports that mission, bringing to life an experience that is relevant, informed and frictionless.

POS 278

POS Apparel Accessories Mobile 278

Retail TouchPoints

DECEMBER 4, 2024

David’s Bridal is a leader in wedding and special occasion retailing, operating more than 180 stores. Sports Basement operates 12 locations in Northern California and offers snow and winter sports apparel and gear.

Toys 273

Toys Retail Apparel Games 273

Retail TouchPoints

DECEMBER 16, 2024

How Puma is Working with Financiers, Suppliers to Create Real Change But how do you orchestrate action in your supply chain when you have no direct control over behavior, data sharing practices or operations? Puma, in partnership with a coalition of financiers (e.g.

Supplies 277

Supplies Fashion Management Operations 277

Retail TouchPoints

OCTOBER 15, 2024

The retailer currently operates approximately 12,500 stores across the U.S., In June 2024 Walgreens had outlined turnaround plans that would include the closure of a “significant number of underperforming stores,” according to CEO Tim Wentworth. Europe and Latin America. For its 2024 fiscal year, which ended Aug.

Operations 261

Operations Information Retail Marketing 261

Retail TouchPoints

JANUARY 30, 2025

Houchens Food Group , which operates more than 400 grocery, convenience, hardware and foodservice locations in 15 states, has adopted solutions from eGrowcery designed to provide improved shopper engagement for its grocery banners. eGrowcery, which operates in the U.S.

Customer 263

Customer eCommerce Platforms Operations Technology 263

Retail TouchPoints

JANUARY 10, 2025

PetSmart has deployed the gStore platform from GreyOrange to enhance inventory management and store operations in its nearly 1,700 stores. The SaaS solution includes capabilities for optimizing digital fulfillment by utilizing dynamic pick paths and real-time inventory data for customizable routes.

Fulfillment 287

Fulfillment Improvements Management Omnichannel 287

Retail TouchPoints

JANUARY 13, 2025

The home improvement and DIY retailer created digital twins of 1,700 stores and is updating them several times a day with new operational and inventory data. These assistants are not only supporting customers; theyre also empowering associates who need fast and easy access to information to better support store operations and service.

Supplies 290

Supplies Improvements Social Media Operations 290

Retail TouchPoints

FEBRUARY 11, 2025

The raft of openings will mark the largest number of stores that Aldi has opened in a single year in its nearly 50 years of operating in the U.S. Aldi plans to open more than 225 new stores this year as part of the next phase of its five -year national growth strategy. Aldi Now Third-Largest Grocer in U.S.

Operations 267

Operations Marketing 267

Retail TouchPoints

OCTOBER 22, 2024

Active and lifestyle fashion brand Fabletics is expanding into Mexico through a partnership with Liverpool , an omnichannel retail group that has more than 177 years of operating experience in the country. To date, the brand has more than 100 retail stores globally and operates in the U.S.,

Toys 263

Toys Retail Omnichannel Fashion 263

Groove

NOVEMBER 19, 2024

Jason emphasizes how Shopware's open-source approach allows merchants to "bring their own cloud" and reduce operational costs while gaining full control over their eCommerce ecosystem.

eCommerce 448

eCommerce Merchant Services Consumer Electronics Electronics 448