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How Sephora Turned Order Fulfillment into a Loyalty-Builder

Retail TouchPoints

Now, Sephora is a clear leader in omnichannel execution — and fulfillment has become a key differentiator in the brand experience. That’s one reason why all touch points — from initial engagement to post-purchase — are owned and operated by the retailer. In most cases, items are dropped at consumers’ doorsteps within two hours.

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Smart Contactless Lockers are Helping Retailers’ Order Fulfillment Efforts

Retail TouchPoints

To understand why, we have to delve into the evolution of order fulfillment. Traditionally, when customers ordered products or goods online, they were shipped to their house. Not long thereafter, retailers started rolling out BOPIS (buy online, pick up in-store) and created the order pickup desk. What are Smart Lockers?

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VF Corp. Data Breach Hinders Order Fulfillment During Critical Holiday Period

Retail TouchPoints

The filing revealed that “the threat actor disrupted the Company’s business operations by encrypting some IT systems, and stole data from the Company, including personal data. The home pages of VF’s brands’ websites are now carrying a notice reading “Apologies, logistical disruptions are impacting delivery dates.”

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Ingka Group’s Ikea Stores to Adopt Fulfillment and Store Operations Solution

Retail TouchPoints

Inkga Group, owner and operator of 482 Ikea stores and ecommerce in 31 countries, will adopt a solution from Made4net to power fulfillment centers and store operations worldwide. The deployment follows the purchase of Made4net by Ingka Investments , the group’s investment arm.

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4 Steps to Operations and Fulfillment Transformation

Retail TouchPoints

Burgeoning demands for exemplary customer service and lightning-fast order fulfillment leave unprepared retailers scrambling for their share of the market. Data-heavy, complex operations hamper efforts to deliver positive customer service interactions, address errors and fulfill orders accurately.

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Carrefour Franchisee in UAE Automates Online Order Fulfillment

Retail TouchPoints

Majid Al Futtaim operates 350+ Carrefour locations in 17 countries across the Middle East, Africa, and Asia. “Automation is driving the retail industry forward, helping to keep up with shoppers’ demands for even faster service,” said Nalla Karunanithy, Chief Digital Officer at Majid Al Futtaim Retail in a statement.

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ShipBob vs Shipstation: Which Is The Best Ecommerce Order Fulfillment Solution?

Ecommerce Platforms

When it comes to ecommerce order fulfillment , there are two leading platforms that stand out above the rest: ShipBob and ShipStation. ShipBob is a third-party logistics (3PL) provider that offers ecommerce order fulfillment services. ShipBob makes order fulfillment easier for merchants. ShipBob Review.