Smart Contactless Lockers are Helping Retailers’ Order Fulfillment Efforts
Retail TouchPoints
SEPTEMBER 2, 2021
To understand why, we have to delve into the evolution of order fulfillment. Traditionally, when customers ordered products or goods online, they were shipped to their house. Not long thereafter, retailers started rolling out BOPIS (buy online, pick up in-store) and created the order pickup desk.
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