Retail TouchPoints

FEBRUARY 28, 2025

As they operate behind the scenes, they are technically faster and more efficient than UI testing. In the fast-paced retail industry, technology remains the backbone of operations. From online stores to point-of-sale systems, ensuring smooth customer experiences relies on robust testing of software systems.

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Retail Customer Experience Operations Point of Sale 191

Retail TouchPoints

DECEMBER 3, 2024

Our marketing and operations teams have already done a lot to build out our logistics and operations, so we can go anywhere. RTP: Paper Store locations have been in the Northeast and Florida prior to this. What motivated you to enter a new geography? Anderson: It presented a little bit more in the way of opportunities.

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POS Gifts Operations Arts 286

Retail TouchPoints

JULY 7, 2022

Destination retailer Event Network — which operates gift shops for aquariums, zoos, museums, science centers, botanical gardens and other cultural attractions — has upgraded to a mobile point-of-service (POS) system and adopted a new cloud infrastructure as it continues its digital transformation.

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POS Gifts Events Mobile 278

Retail TouchPoints

OCTOBER 30, 2024

In fact, you deserve an effective way to manage and secure heterogeneous endpoints across locations and systems – one that protects business from interruptions due to an operational outage or attack and keeps customers’ data safe. Also, automation plays an important role in IT operations. IT teams today can (and should!)

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Payment Services Customer Experience Customer Data Management 269

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

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Payment Services Operations Banking Technology 245

Retail TouchPoints

JANUARY 15, 2025

Changes to operational procedures may be needed in countries where offline PIN verification is used. This can be achieved through dual data centers operating in an active-active architecture with auto redundancy built in.

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Payment Services Merchant Services Payments POS 279

Retail TouchPoints

JULY 25, 2023

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. The Vital Importance of Listening to Store Teams Mikos and other Walgreens executives were well aware that store pickup had to operate like clockwork, and it’s used a combination of training and technology to make that happen.

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Payment Services Operations Omnichannel Fulfillment 246

Retail TouchPoints

DECEMBER 18, 2024

This places the challenge squarely on retailers to remain vigilant and adaptable to avoid penalties and the operational disruptions that often follow new compliance requirements. However, to date, states have not viewed these obligations as a barrier to imposing RDFs.

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Retail Clothing eCommerce Social Media 278

Retail TouchPoints

MAY 30, 2024

Fortunately, the point of sale is a great place to receive input. The point of sale is a great place for retailers to seek feedback that will enhance the customer experience throughout the store. Similarly, retailers can add lottery capabilities to their point-of-sale touch points.

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Point of Sale Customer Experience Payment Services Magazine 289

Retail TouchPoints

JUNE 29, 2022

The premium apparel retailer operates in 128 countries at approximately 6,800 points of sale as well as online in 59 countries. Knowing what items are in-stock at its stores in real time will help improve the efficiency of ship-from-store and BOPIS operations at Hugo Boss.

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Point of Sale Apparel Clothing Fashion 260

Retail TouchPoints

OCTOBER 27, 2024

The space also features an integrated payment system, allowing brands to use it as a point of sale, with products stored in a basement floor stockroom. Along the back of the space’s ground floor are floor-to-ceiling high-definition micro-LED displays, and the store’s glass frontage allows passersby to see the head-turning screens.

Social Media 321

Social Media Magazine Consumer Payment Services 321

Groove

OCTOBER 6, 2020

eCommerce Integration: Improving B2B Operations. Operating in this manner caused frustrations for the sales team. We created a custom eCommerce integration - the AS400 Integration - which requires orders to be placed through BigCommerce, making BigCommerce the central point of sale. The Solution.

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B2B Operations eCommerce BigCommerce 196

Retail TouchPoints

SEPTEMBER 14, 2023

fulfillment operations. By handing operations off to Cart.com, Pacsun will be able to tap into the company’s “scale, proprietary technologies and operational expertise” to “enhance our efficiency and increase customer satisfaction,” said Russell Bowers, COO and CFO of Pacsun in a statement.

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Fulfillment POS Point of Sale Omnichannel 263

Retail TouchPoints

MAY 29, 2024

Businesses and organizations across virtually all markets and niches are exploring how artificial intelligence (AI) could benefit their operations.

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POS Merchant Services Point of Sale Department Stores 327

Retail TouchPoints

AUGUST 22, 2023

Sephora operates with a customer-first mindset, and our goal is to provide an elevated shopping experience in all of the ways that our beauty community chooses to shop with us,” said Stefan Jensen, VP, Treasurer at Sephora in a statement. Associates will need to install the mobile Point of Sale App on their iPhones to use it.

Merchant Services 246

Merchant Services Payment Services Point of Sale Mobile 246

Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. We also needed a partner who would listen to our needs and adapt to our business operations with the technology.

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POS Shipping Costs Point of Sale Mobile 264

Retail TouchPoints

AUGUST 6, 2024

Additionally, by leveraging the solution’s cloud technology, Sainsbury’s will gain access to AI-powered real-time data and analytics for sales analysis, estimates of future store performance, associate productivity and cash management.

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POS Mobile Point of Sale Technology 278

Retail TouchPoints

DECEMBER 16, 2022

The first is point-of-sale product activation by which only products that are legitimately purchased are activated. “We see a future where technologies like Project Unlock can help the entire retail ecosystem create a great environment for our customers.”. Visualization of how Project Unlock RFID tags will work.

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Retail Point of Sale POS Technology 355

Retail TouchPoints

OCTOBER 19, 2023

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous. Check in with infrastructure.

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Events Retail Telecommunications Point of Sale 261

Retail TouchPoints

JULY 9, 2024

JCPenney has faced the same challenges that bedevil the entire department store vertical, ranging from lower foot traffic at malls to the high operating costs that come with significant brick-and-mortar investments. However, there’s been even more going on behind the scenes and in a growing number of JCPenney stores.

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POS Department Stores Payment Services Point of Sale 279

Retail TouchPoints

MARCH 10, 2025

Employees at a Barnes & Noble store in Bloomington, Ill. have ratified a new three -year contract under the aegis of the Retail, Wholesale and Department Store Union (RWDSU), joining unionized workers at three New York City bookstores, including the companys flagship Union Square location.

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Department Stores POS Improvements Information 271

Retail TouchPoints

SEPTEMBER 7, 2023

Aēsop operates approximately 400 points of sale across the Americas, Europe, Australia, New Zealand and Asia, with a recent advance into China, where the brand opened its first store in 2022.

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Point of Sale Operations Improvements Other 264

Retail TouchPoints

NOVEMBER 18, 2022

Additionally, National Retail Solutions (NRS) , which provides point-of-sale and other store management solutions for more than 17,000 bodegas and neighborhood convenience stores, is partnering with Uber Direct to support same-day delivery offerings.

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POS Point of Sale Customer Experience Supplies 290

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. Without a centralized database, different stores or departments might rely on separate systems, which can lead to errors, miscommunications, and operational inefficiencies.

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eCommerce Platforms Multi-channel Retail eCommerce 111

Retail TouchPoints

MARCH 7, 2025

Additionally, more than half ( 56% ) are challenged by the need to train staff and manage the shift from old to new systems, with 48% concerned about deploying new payments infrastructure without affecting other retail operations.

Payment Services 138

Payment Services Retail POS Fulfillment 138

Retail TouchPoints

OCTOBER 17, 2023

The Vitamin Shoppe will update its point-of-sale and promotions capabilities chainwide with solutions from Jumpmind. The retailer will deploy Jumpmind Commerce, a cloud-native, mobile-first POS solution, and Jumpmind Promote, for unified promotions across both physical and digital experiences.

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POS Mobile Point of Sale Channel 268

Retail TouchPoints

NOVEMBER 12, 2024

1WorldSync’s 2024 Consumer Product Content Benchmark report revealed that 64% of shoppers have scanned a QR code on a product while shopping in-store. With a quick click on a smartphone, these customers have accessed hidden content, exclusive deals and lightning-fast checkouts. The result?

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Gifts Magazine Information Social Media 275

Retail TouchPoints

SEPTEMBER 11, 2023

Apps are built to operate without reliance on the cloud and work as intended even with a weak or nonexistent internet connection. Today, point-of-sale devices and iPads are commonly used edge devices that can compute data locally and then send important information back to the cloud.

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Technology Point of Sale Customer Experience Customer Loyalty 264

Retail TouchPoints

SEPTEMBER 24, 2024

California Governor Gavin Newsom has signed a bill banning retailers from offering any type of plastic bag to customers at the point of sale. The new law, scheduled to take effect Jan.

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Point of Sale Consumer Customer Retail 262

iVend

FEBRUARY 21, 2025

As a retailer, you rely on your POS technology for store operations, and you may well have an Enterprise Resource Planning (ERP) system as well or be considering one. Read how our clients have streamlined their operations. iVend’s Retail Management Solution iVend has out-of-the-box connectors for every ERP in the market.

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Payment Services POS Operations Retail 52

Retail TouchPoints

FEBRUARY 9, 2022

Stripe will be the first payment platform to offer the service to business customers, including the Shopify Point of Sale app this spring. Tap to Pay on iPhone will be available to participating payment platforms and their app developer partners to leverage in software developer kits (SDKs) in an upcoming iOS software beta.

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Payment Services Point of Sale Retail POS 299

Retail TouchPoints

JULY 7, 2020

And contactless is not limited to the point of sale. Installment payment solutions offer greater flexibility at the point of sale, but not all buy-now-pay-later options offer the same benefits. His responsibilities included the strategy, sales, marketing and general business operations for the QuickBooks Online portfolio.

Merchant Services 255

Merchant Services Payment Services Payments Small Business Retail 255

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. 5G can provide retailers with uninterrupted connectivity, elevated in-store experiences, access to real-time data, streamlined operations and improved employee morale.

Sporting Goods 264

Sporting Goods Payment Services Retail Supplies 264

Retail TouchPoints

JANUARY 10, 2024

The discrepancy may occur due to clerical errors, goods being damaged or lost, or theft from the point of purchase from a supplier to the point of sale.” This means retail distribution needs to operate as efficiently as possible, as teams are trying to do more with less resources.

Shipping Costs 310

Shipping Costs Food and Beverages Retail Supplies 310

Retail TouchPoints

DECEMBER 5, 2024

They need to keep track of what’s new, what’s unique to their location and what just went on sale. If you stop to think about it, we must be a little crazy to expect so many things from store associates today. We want them to be brand ambassadors. Excellent brand ambassadors are like traffic magnets.

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POS Payment Services Shipping Costs Fulfillment 275

Retail TouchPoints

DECEMBER 25, 2023

Point-of-sale systems indicate what products are sold, but sophisticated retailers go beyond that surface-level data to better understand their customers and anticipate future needs. For example, your sales data can tell you what day of the week and time of day stores see the heaviest foot traffic.

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Customer Experience Customer Retail Point of Sale 282

Retail TouchPoints

NOVEMBER 23, 2023

In the omnichannel context, inventory is spread out across multiple distribution channels that usually include digital and brick-and-mortar points of sale. Frankie Mossman, Chief Commercial Officer at Dropit since June 2023, leads commercial relationships and operations, driving the scaling of Dropit’s enterprise solutions.

Technology 271

Technology Omnichannel Retail Point of Sale 271