Retail TouchPoints

OCTOBER 4, 2024

After utilizing Inspectorio’s Responsible Sourcing and Inspection solutions for over three years, Dick’s will add the company’s Traceability and Transparency , Production Monitoring , and Lab Testing modules into its supply chain operations.

Sporting Goods 260

Sporting Goods Operations Supplies Management 260

Retail TouchPoints

MAY 9, 2024

Two digital-first brands, Misen and ModCloth , are partnering with Cart.com to improve their omnichannel fulfillment and logistics operations. The vintage fashion retailer will use Cart.com’s third-party logistics solutions and outsource fulfillment capabilities out of the solution provider’s New Jersey facility.

Fulfillment 278

Fulfillment Omnichannel Operations Fashion 278

Forrester eCommerce

JUNE 15, 2020

The pandemic’s impact on retail is a story of two halves. Many firms have felt the pain of store closures and need to adapt their operations to online-only sales and social-distanced operations across warehouses.

Operations 341

Operations Retail Consumer Customer Experience 341

Retail TouchPoints

OCTOBER 21, 2024

the parent company of Bed, Bath & Beyond , has entered a multi-faceted strategic partnership with home décor retailer Kirkland’s that will bring the currently online-only Bed Bath & Beyond back to brick-and-mortar retail, a year-and-a-half after it shuttered all its stores. Beyond, Inc. ,

Operations 264

Operations Financial Services Arts eCommerce Technology 264

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

Payment Services 245

Payment Services Operations Banking Technology 245

Retail TouchPoints

APRIL 6, 2023

Editor’s note: This is the fourth article in our series on AI in retail. The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is.

Supplies 262

Supplies Payment Services Operations Retail 262

Retail TouchPoints

DECEMBER 18, 2023

BJ’s Wholesale Club is replacing its legacy order management system with Nextuple OMS Studio, which includes three “Tuples” — each an ordered set of microservices that the retailer can mix and match to create solutions for flexible fulfillment.

Operations 264

Operations Shipping Costs Fulfillment Omnichannel 264

Forrester eCommerce

OCTOBER 20, 2020

In the wake of the pandemic's deluge of disruption, retailers, brand manufacturers, and ecosystem players such as mall operators are entirely rethinking their businesses, heralding much change ahead. Read what we predict for retail in 2021.

Operations 259

Operations Retail Supplies Consumer 259

Retail TouchPoints

JUNE 15, 2022

In response to the ongoing conflict in Ukraine, the Inter IKEA Group and Ingka Group , the holding company that controls the home goods retailer’s stores, shared that IKEA operations in Russia and Belarus will continue to scale down after an initial pause in March.

Operations 299

Operations Home Furnishings Retail Supplies 299

365 Retail

JULY 22, 2024

Data and promotions are central to the success of retail operations, as highlighted in the “Retail Resilience” report. By effectively utilising data and strategic promotions, retailers can significantly improve their decision-making processes and drive consumer engagement. However, 34.6% About 87.4%

Operations 104

Operations POS Retail Download 104

Retail TouchPoints

MAY 2, 2023

Tuesday Morning has received permission from a bankruptcy judge to wind down its operations after nearly 50 years in business despite an objection from one of its investors. Tuesday Morning operated fewer than 500 stores when it made its latest bankruptcy filing in February, which was the second since 2020. compared to Q1 2022.

Operations 269

Operations Merchant Services Gifts Management 269

Retail TouchPoints

FEBRUARY 25, 2022

Experiential retailer b8ta officially shut down its U.S. brick-and-mortar operations on Feb. The brand’s international businesses, b8ta Japan and b8ta MENA in the UAE, remain operational, and the Japanese business has acquired the brand’s licenses in Japan, according to TechCrunch. “It Experiential Retail Will Never be the Same.

Other 306

Other Operations Retail Toys 306

Retail TouchPoints

AUGUST 26, 2024

A new CEO has quietly taken the helm at Diane von Furstenberg , and under this new leadership the fashion label plans to bring its operations back in-house, multiple sources report. Von Furstenberg and de Boni announced last week that by the end of 2024 all operations for the brand will once again be managed in-house.

Operations 259

Operations Fashion Management Marketing 259

Retail TouchPoints

JUNE 2, 2023

Inkga Group, owner and operator of 482 Ikea stores and ecommerce in 31 countries, will adopt a solution from Made4net to power fulfillment centers and store operations worldwide. The deployment follows the purchase of Made4net by Ingka Investments , the group’s investment arm.

Fulfillment 298

Fulfillment Operations Order Fulfillment Omnichannel 298

Retail TouchPoints

NOVEMBER 13, 2024

But designing a successful retail experience doesn’t simply involve placing stores and restaurants next to the stadium. In our experience, there are five important things to keep in mind when envisioning stadium-adjacent retail experiences: The shopping district should feel complete even when the stadium is not in use.

Games 250

Games Food and Beverages Retail Department Stores 250

Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. For their part, more mall operators are looking to diversify their tenant mix and incorporate additional brands that resonate with younger audiences.

Operations 334

Operations Omnichannel Customer Experience Consumer 334

Retail TouchPoints

FEBRUARY 9, 2023

“During his career, Nick’s been the Chief Merchant for one of the UK’s biggest retailers, led multiple categories for department store Marks & Spencer , and was a key leader in the category and international expansion of the multi-billion-dollar George brand.”

Operations 278

Operations Retail Department Stores Omnichannel 278

Retail TouchPoints

JUNE 28, 2023

We all know that the fourth quarter holiday season is the single most important sales period of the year for retailers. Nearly 40% of retail annual sales occur in the fourth quarter. Fulfillment operations have become more complex as order size continues to grow. while also lowering operational costs.

Operations 275

Operations Shipping Costs Fulfillment Shipping 275

Retail TouchPoints

JULY 26, 2023

The retail landscape of yesterday is no more. Global supply chain challenges, inflation and a shift to online consumerism have upended the traditional retailer and customer relationship. Data-heavy, complex operations hamper efforts to deliver positive customer service interactions, address errors and fulfill orders accurately.

Fulfillment 240

Fulfillment Operations Shipping Costs Order Fulfillment 240

Retail TouchPoints

OCTOBER 23, 2024

In the world of retail, staying ahead means embracing innovations that transform shopping and commerce into an experience that’s faster, smarter and more satisfying for customers. One technology that helps retailers achieve this is Radio Frequency Identification (RFID). For customers.

Technology 275

Technology Consumer Payment Services Retail 275

TalkingRetail

OCTOBER 23, 2024

Parfetts has promoted John O’Neill to the new role of retail operations controller to support the continued growth of the Go Local fascia.

Operations 59

Operations Retail Management 59

Retail TouchPoints

JULY 10, 2024

By addressing common challenges such as inventory visibility, outdated processes, obsolete stock, mislabeling and shifting customer demands, your business can ensure smoother operations and higher customer satisfaction.

Operations 278

Operations Management Shipping Costs Merchant Services 278

Retail TouchPoints

JUNE 1, 2022

Wolt CEO Miki Kuusi will oversee the combined company’s team and operations outside of the U.S., The Wolt consumer app will continue to run separately with support from DoorDash, and Wolt will maintain operations in all of the markets where it currently operates. reporting directly to DoorDash CEO Tony Xu.

Operations 316

Operations Consumer Technology Improvements 316

Retail TouchPoints

APRIL 3, 2024

PREIT, which operates multiple malls and shopping centers in the eastern half of the U.S., Chupaila was most recently CEO of Brookfield Properties ’retail real estate vertical, where he oversaw the company’s U.S. portfolio of 150+ retail centers. Coradino will stay on in a consultant capacity to assist with the transition.

Operations 245

Operations Fashion Retail Marketing 245

Retail TouchPoints

MARCH 5, 2024

Additionally, The Body Shop US Limited has “ceased operations” as of March 1, 2024, according to a press release. However, at press time, the retailer’s U.S. The Body Shop Canada has ceased online sales, and while its stores remain open, the company plans to close 33 of its 105 locations across the country in the near term.

Operations 290

Operations Presentation Retail Marketing 290

Retail TouchPoints

JUNE 15, 2020

At large retail outfits you won’t be trying on that shirt. There will be some innovation that may first strike us as odd: Suitsupply is reinventing its retail journey by installing “ Safe Shopping Screens” partitions in its stores. Other operations will innovate, but will this be enough? Let’s Fix The Fear.

Operations 317

Operations Small Business Retail Retail Technology 317

Retail TouchPoints

NOVEMBER 14, 2024

Businesses today operate in a fast-moving cyber threat landscape. As digital operations become more complex and cybercriminals launch increasingly sophisticated phishing and malware attacks, data breaches have become common occurrences. For retailers and consumer businesses, a surge in data breaches presents difficult challenges.

Retail 261

Retail Payment Services Consumer Operations 261

iVend

NOVEMBER 7, 2023

Successful retail requires operational efficiency – the more streamlined the business processes the greater the potential for reduced costs and increased business growth. So retailers are looking for ways to optimize retail operations, across every process – and retail technology is a powerful enabler.

POS 97

POS Operations Technology Retail 97

Retail TouchPoints

NOVEMBER 8, 2024

Thomas Netzer, COO of Wayfair , will step down from his role at the end of 2024 after six years with the furniture retailer. 1, 2025, Blotner will assume the role of President, Commercial and Operations, overseeing these combined functions as part of an integrated organizational model.

Shipping Costs 280

Shipping Costs Retail Fulfillment Shipping 280

Retail TouchPoints

JANUARY 19, 2024

Best Buy Canada has partnered with Bell Canada to operate 165 stores in malls and smaller and mid-sized communities across the country. The stores, which had been branded as The Source , a wholly owned subsidiary of Bell, will be renamed Best Buy Express and offer both Best Buy consumer electronics and telecom services from Bell.

Operations 264

Operations Consumer Electronics Telecommunications Electronics 264

Retail TouchPoints

MARCH 3, 2023

Nordstrom will shutter its six full-line department stores and seven Nordstrom Rack stores in Canada, along with its Canadian website , in a move that is expected to save the retailer $35 million in EBIT in fiscal 2023 compared to fiscal 2022. Nordstrom’s Canadian operations employ approximately 2,500 people. “We in a statement.

Operations 290

Operations Department Stores eCommerce Supplies 290

Retail TouchPoints

JUNE 27, 2023

In its ongoing bid to appeal to small business owners, Amazon is making business accounts free for sole operators who already have a personal Prime membership. You see that in our third-party seller business, and with Amazon Business ,” said Todd Heimes, Director of Amazon Business Worldwide in an interview with Retail TouchPoints. “We

Shipping Costs 277

Shipping Costs Operations Small Business Retail Customer Loyalty 277