Retail TouchPoints

JULY 20, 2022

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. Experts agree that the supply chain has more impact on the customer experience than ever before. Top Supply Chain Investments.

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Supplies Shipping Costs Customer Loyalty Technology 306

Retail TouchPoints

APRIL 25, 2022

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive advantage in the global marketplace are investing more heavily in supply chain management. Navigating the Dynamic and Evolving Shipping Industry.

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Supplies eCommerce Shipping Costs Customer Loyalty 329

Retail TouchPoints

JANUARY 1, 2025

This includes real-time notifications for order status, shipping information, refund status and any potential delays. While there, Topper oversaw the companys Digital First strategy, end to end data and technology, customer service and the global supply chain. Contact center support is critical as well.

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Management Shipping Costs Reference Retail 320

Retail TouchPoints

MAY 9, 2024

Two digital-first brands, Misen and ModCloth , are partnering with Cart.com to improve their omnichannel fulfillment and logistics operations. The brand will ship its products out of two U.S. Cookware and knives brand Misen has made Cart.com its official U.S. fulfillment partner.

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Fulfillment Omnichannel Operations Fashion 278

Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. Once goods make it off a ship, the next slowdown comes as dozens of entities with conflicts of their own work to accommodate their quick transport.

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Supplies Fulfillment Shipping Costs Multi-channel 305

Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Shipping and delivery will continue to play a major role in how retailers, both small and large, perform and provide effective customer experiences.

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Retail TouchPoints

JANUARY 2, 2025

They are willing to pay a premium for fast shipping, instant access to products and seamless shopping experiences. For those retailers opting to cater to both segments, operational complexities abound. Michael Yamartino is the CEO of Route , a package protection, shipping insurance and carbon offsetting solution serving 13,000 brands.

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Shipping Costs Consumer eCommerce Presentation 289

Retail TouchPoints

JANUARY 9, 2024

But the supply chain disruptions that it exacerbated have not fallen by the wayside as easily as disposable masks did, with the global movement of goods continuing to be impacted by one challenge after another — from war and terrorist attacks to drought. The COVID-19 pandemic has, for all intents and purposes, ended.

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Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

SEPTEMBER 15, 2021

Supply chains came under intense scrutiny with the advent of COVID-19 as new safety protocols, worker shortages in manufacturing countries and a range of shipping delays slowed the global movement of goods. Hal Lawton, President and CEO of Tractor Supply Company , will be the opening keynote speaker on Monday, June 20.

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Retail TouchPoints

SEPTEMBER 25, 2023

Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. This is excepting, of course, the professionals tasked with maintaining and operating those supply chains.)

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Supplies Shipping Costs Fulfillment Customer Experience 306

Retail TouchPoints

FEBRUARY 26, 2025

Supply Chain Security and Fraud Prevention Security and fraud issues that target your supply chain partners can have ripple effects that damage your business. Counterfeit items in the supply chain are a growing problem for all kinds of products, from aircraft parts and medical devices to cosmetics.

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Payment Services eCommerce Shipping Costs Supplies 236

Retail TouchPoints

JUNE 28, 2023

Having adequate inventory to ship is job one for any ecommerce business. It’s also critical that the entire warehouse operation is prepared and ready to meet the demands of fast and accurate, high-volume fulfillment during the increased influx of orders. Everything from shipping materials to labels to printer ink are very important.

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Operations Shipping Costs Fulfillment Shipping 275

Retail TouchPoints

OCTOBER 1, 2021

As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and cost. Many traditional retailers have relied on the belief that controlling more parts of their supply chain will bring costs down.

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Supplies Shipping Costs Fulfillment Shipping 279

Retail TouchPoints

JUNE 15, 2022

Historically, in its most simple definition, the “supply chain” division of retail was the one in charge of getting stuff in, maybe storing it for a while — maybe not (cross-docking) — and then getting whatever stuff they did store out to brick-and-mortar locations to be sold to the masses. Hey, that’s why they call it supply chain !

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Supplies Customer Omnichannel Shipping 264

Retail TouchPoints

FEBRUARY 4, 2021

But their cybersecurity teams pay much less attention to the sprawling network of vendors in the supply chain. Supply chains for large retailers can involve tens of thousands of manufacturers, haulage firms, technology vendors and other suppliers spread throughout the world. For hackers this is a window of opportunity.

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Supplies Payment Services Payments Shipping 299

Retail TouchPoints

JUNE 9, 2023

The brands we work with are pursuing a multitude of sustainability initiatives, from improvements in their supply chain to innovative ways to extend the usable life of their products through curated resale channels. Sustainability can be highly data-driven.

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Retail TouchPoints

FEBRUARY 2, 2024

It’s just the latest example of how extreme weather has taken a toll on the supply chain; the same dramatic dry/wet weather patterns also have increased prices for coffee, nuts and select produce. They hit the supply chain without warning, and businesses are alarmingly vulnerable to them.

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Supplies Shipping Costs Food and Beverages Management 264

Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: Retailers need additional tools to fully integrate these stores’ back-of-house (BOH) operations into the rest of their supply chain.

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Supplies Fulfillment Retail Omnichannel 306

Retail TouchPoints

JUNE 7, 2024

Pulling the right levers to adjust your supply chain strategy can make a huge difference in today’s competitive market by ensuring that your store shelves are stocked accordingly and packages arrive to customers on time and as expected. Just one damaged item can have a trickle-down effect at every step of the supply chain.

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Supplies Shipping Costs Retail Definition 274

Retail TouchPoints

JUNE 16, 2022

Israel-based supermarket/superstore chain Shufersal is gaining improved real-time visibility of products along its cold chain operations. Through its implementation of SaaS provider Wiliot ’s Reusable Transport Item solution, the retailer is increasing transparency throughout its farm-to-store supply chain model.

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Retail TouchPoints

JULY 26, 2023

Global supply chain challenges, inflation and a shift to online consumerism have upended the traditional retailer and customer relationship. Retailers can no longer turn a blind eye to the reality that today’s increasingly online shoppers are savvier than ever and quick to make snap judgements about brands for as little as delayed shipping.

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Fulfillment Operations Shipping Costs Order Fulfillment 240

Retail TouchPoints

JULY 26, 2022

Worldwide pandemics and, more recently, military conflicts in Eastern Europe are continuing to cause significant disruption to global commerce, supply chains and consumers. Moving Supply Chains Closer to Consumers: A Case Beyond Economics.

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Supplies Shipping Costs Consumer Omnichannel 264

Retail TouchPoints

MAY 26, 2022

It’s the question that’s on every retailer’s — and not a few consumers’ — minds: When will global supply chains flow freely once more? With supply chain challenges come the higher costs feeding inflation, which is itself a double-edged sword. How are the supply chain challenges we’ve been seeing contributing to rising prices?

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Supplies Shipping Costs Consumer Definition 290

Retail TouchPoints

OCTOBER 11, 2024

While 7-Eleven is at the forefront of inventive uses for vision AI in the convenience retail market, we are also observing interest and adoption of vision AI for supermarket retailers for resource reallocation, to mirror each store’s unique ebb and flow of operations and foot traffic throughout the day.

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Retail TouchPoints

DECEMBER 28, 2020

That plan includes the supply chains and global networks that support retailers — and now they are in need of a solution. They might have found exactly what they need in the form of onshoring, a strategy that involves bringing offshored operations back home to their original country.

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Retail TouchPoints

SEPTEMBER 6, 2022

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference. Ulta’s Three Pillars Connect Supply Chain, Associates and Shoppers.

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Supplies Shipping Costs Travel Multi-channel 278

lateshipment

MARCH 9, 2022

Shipping delays are inevitable even with the most efficient carriers. Dealing with shipping delays is no rocket science but first, we’ll bust a few delay-related myths along the way to make it easier for you. Shipping Delays are More Common Than You Think. On the contrary, shipping delays are more common than we believe.

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Shipping Costs Shipping eCommerce Customer Retention 246

Retail TouchPoints

NOVEMBER 11, 2022

While people have been shopping online for decades, it’s important to recognize that warehouses, as we know them, are still operating and organized to replenish the stock in brick-and-mortar stores. Many warehouse operations are looking to technology to upgrade every facet of their daily operations.

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Retail TouchPoints

JUNE 30, 2020

From the normalization of remote work to the untold transformations in healthcare , the way people and industries operate will be forever changed in ways big and small. One surefire outcome already taking place across global trade and the domestic supply chain is the shift toward reshoring. In a 2018 study, the consulting firm A.T.

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Supplies Shipping Costs Operations Travel 243

Retail TouchPoints

JUNE 3, 2022

population with next-day or two-day shipping. A custom box is created to fit the exact measurements of the order and sent to an associate, who can assemble up to four orders at once, for packing; and Ship: ?The This combination allows the retailer to offer same-day shipping to 80% of the people in the U.S. population.

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Fulfillment Shipping Travel Supplies 260

Retail TouchPoints

NOVEMBER 19, 2021

Retailers saw strong results overall in Q3 2021 as the recovery continued, but supply chain shortages loom as they enter the holiday season. Victoria’s Secret Spills the Beans About Supply Chain Challenges. 16 and Target shares closed down 5% on Nov. 17, according to CNBC. Home Renovation Interest Remains High in Q3.

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Supplies Shipping Costs Fulfillment Improvements 272

Retail TouchPoints

DECEMBER 18, 2023

BJ’s joins our growing community of national retail and grocery chains, totaling over $100 billion in revenue and more than 30,000 locations throughout North America, in leveraging microservices to quickly stand up new capabilities that improve operations, delight customers and lower costs,” said Darpan Seth, CEO of Nextuple in a statement.

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Operations Shipping Costs Fulfillment Omnichannel 264

Retail TouchPoints

JULY 10, 2024

Mislabeled stock can snowball into a customer service dilemma — with wrong items shipping out to buying customers. By addressing common challenges such as inventory visibility, outdated processes, obsolete stock, mislabeling and shifting customer demands, your business can ensure smoother operations and higher customer satisfaction.

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Operations Management Shipping Costs Merchant Services 278

Retail TouchPoints

JULY 24, 2020

To be factored into a purchasing decision, the details must be shared throughout the supply chain in a standardized, shareable format and language, so that buyers can compare apples to apples and make their decisions with confidence. If every single order gets shipped in an individual box, inefficiencies abound. Order Consolidation.

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Supplies Improvements Shipping Costs Apparel 244

Retail TouchPoints

JULY 21, 2022

As a result, many retailers are seeking to scale up their selection through models like drop ship and marketplace. But while these approaches can help reduce the supply chain costs of stocking and shipping millions of single items, they also have many retailers questioning their roles.

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Retail TouchPoints

AUGUST 19, 2021

With re-masking and a potential fourth wave coming, we aren’t out of the woods yet, and it’s important to recognize how essential elements of retail business and operations have been forever transformed — most notably, the role of brick-and-mortar stores and the relationship between personalization and automation.

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Supplies Shipping Costs Fulfillment Retail 264

Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. Furthermore, product substitution allows businesses to diversify their sourcing to mitigate supply chain risks.

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