Retail TouchPoints

MARCH 25, 2021

Subscriptions originally emerged as a way of creating recurring revenue models for retailers and brands. Today, subscriptions are an entire economy — the next phase of which will be defined by transforming regular customers into loyal members. Achieving this will require getting shoppers to invest in the brand itself.

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Subscription Customer Jewelry Consumer 264

Kissmetrics

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. Why Should You Launch a Subscription Box? According to MarketsandMarkets , the subscription and recurring billing market will grow to around $7.8 How to Create a Subscription Box.

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Subscription Shipping Costs Payment Services Payments 265

Retail TouchPoints

SEPTEMBER 13, 2022

Rent the Runway will lay off nearly one-quarter of its corporate employees as it seeks to deal with a decrease in active subscriptions in fiscal Q2 2022, which ended July 31, 2022, compared to fiscal Q1. million , it expects to save $25 million to $27 million in operating expenses during FY 2023. “We

Subscription 292

Subscription Customer Experience Operations Improvements 292

Groove

OCTOBER 30, 2024

Larger transactions: From bulk orders to subscription models, B2B companies often sell high-value products and services, resulting in bigger transactions. Benefits of B2B eCommerce B2B eCommerce platforms can help your business streamline operations while improving customer relationships and increasing sales.

B2B 287

B2B Payment Services eCommerce B2C 287

Ecommerce Platforms

SEPTEMBER 9, 2022

If you’re looking for free and cheap subscription billing software, you’re in the right place. Subscription billing software supports companies in automatically collecting payments from customers, often based on a monthly subscription or package.

Subscription 197

Subscription Payment Services Payments PayPal 197

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. These operations may struggle to adapt to the unique needs of automated checkout systems and smart stores.

Payment Services 245

Payment Services Operations Banking Technology 245

Ecommerce Platforms

MAY 9, 2022

The best subscription billing software can make life running your own business a lot easier. With the right technology, it’s easy to collect cash on monthly subscriptions, without having to chase after your target audience with endless manual invoices and reminders. That’s where the power of subscription billing software comes in.

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Subscription Payment Services Merchant Services Payments 196

Retail TouchPoints

DECEMBER 22, 2022

Dollar Shave Club is migrating its homegrown subscription technology to the Ordergroove platform, in partnership with Shopify Plus. The “subscription-first” DTC brand is seeking to move away from building and maintaining out-of-the-box capabilities to creating differentiated subscription experiences for its members.

Subscription 182

Subscription Multichannel Shopify Operations 182

Retail TouchPoints

APRIL 3, 2025

In fact, enterprises now use an average of 625 applications , with many overlapping in functionality or operating in isolation. Thats bound to slow things down and result in: Operational inefficiencies: Employees waste time switching between platforms, manually transferring data, and resolving inconsistencies.

eCommerce 147

eCommerce Payment Services White Paper Subscription 147

Groove

OCTOBER 7, 2022

If you’ve found this blog, you likely have product(s) that you currently sell, or wish to sell, through a subscription-based model. Before we jump in, It is important that we all understand the three most common categories of subscription programs that are used across the internet. Types of Subscription Programs. Replenishment.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

Forrester eCommerce

MARCH 13, 2024

Lead-to-Cash (L2C) Source-to-Pay (S2P) Customer Service Request Management Requiring a Truck Roll Asset Warranty and Subscription Management …………………… What do all these processes have in common? Two things.

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Subscription Management Operations Customer 406

Groove

NOVEMBER 21, 2022

Other signs will be determined by overall customer behavior as it relates to the industry your business operates in. Implementing Subscriptions: Subscriptions are one of the best ways to get customers interacting with your loyalty program while increasing the total amount of recurring revenue your brand generates.

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Subscription Merchant Services Gifts Live Chat 195

Groove

OCTOBER 7, 2022

If you’ve found this blog, you likely have product(s) that you currently sell, or wish to sell, with a Shopify subscriptions app. Before we jump in, We all must understand the three most common categories of subscription programs that are used across the internet. A fairly well-known example of this subscription type is Bespoke Post.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

Forrester eCommerce

JUNE 13, 2022

Elucidate Subscription-Based Hardware Offerings Public cloud innovations influence your technology decisions in many ways. I receive many client calls around evolving subscription-based hardware, and those discussions reveal their confusions. Cloud pricing is shaping the pricing for on-premises data center infrastructure.

Subscription 195

Subscription Technology Channel Information 195

Retail TouchPoints

AUGUST 3, 2020

The remaining Lord & Taylor stores continue to operate as Lord & Taylor owner Le Tote Inc. The clothing rental subscription service purchased Lord & Taylor from Hudson’s Bay Company in November 2019. Le Tote continues to operate its digital subscription service, as well as Lord & Taylor’s online retail business.

Merchant Services 299

Merchant Services Payment Services eCommerce Clothing 299

Retail TouchPoints

OCTOBER 20, 2022

All backend operations will be fully managed by CaaStle through its “clothing-as-a-service” rental ecosystem, including reverse logistics and garment care. Fashion subscription service Stitch Fix is also continuing to experience declines in its business. However, Modern Luxury’s focus on the most elite segments of U.S.

Fashion 312

Fashion Magazine Subscription Clothing 312

Retail TouchPoints

MAY 16, 2024

. “Rich customer insights are essential for brands to quickly adapt to customers’ rapidly shifting needs in today’s omnichannel world,” said Shelly McDougal, Head of Product Operations and New Markets at Walmart Data Ventures in comments shared with Retail TouchPoints.

Merchant Services 277

Merchant Services Multi-channel Subscription Omnichannel 277

Retail TouchPoints

FEBRUARY 8, 2022

Peloton Taps a New Leader With Extensive Subscription Business Experience. He was CFO at Netflix from 1999 to 2010, putting him in a leadership role during the transition from mail-based distribution to streaming-based subscriptions. An Amazon Acquisition Would Add Subscription and Wellness Synergies. million to 3.45

Subscription 289

Subscription Operations Technology Improvements 289

FastSpring

AUGUST 12, 2024

Throughout the year, sales and subscription management teams juggle hundreds or thousands of subscription upgrades, add-ons, and renewals across customer accounts. Create accurate proforma invoices for subscription renewals, upgrades, downgrades, and add-ons to streamline budgeting and pre-approve costs. Increase Renewal Rates.

Subscription 147

Subscription Payments Shipping Costs Payment Services 147

BigCommerce

APRIL 26, 2018

Some of the biggest highlights of Amazon’s Annual Report were company insights shared for the very first time – like information around membership and revenue around Amazon Prime, the company’s subscription service. billion in subscription revenue. The risks of international operations. Amazon Prime has over 100 million users.

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Payment Services eCommerce Shipping Costs Payments 417

Retail TouchPoints

SEPTEMBER 12, 2024

And that hard-won name has been built on top of a homegrown tech stack that supported the brand’s robust ecommerce and subscription ecosystem. For its replatform, Grove selected Shopify for ecommerce operations, Ordergroove for subscriptions tech and Tapcart to support its mobile app. replatforming.”

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Subscription Shopify eCommerce Mobile 273

Retail TouchPoints

NOVEMBER 3, 2021

The brand is working to “make sure we are in tune with local markets and the operating dynamics that we’re working with today,” according to CFO Jane Nielsen. Success for the brand’s own retail operations may be leading Ralph Lauren to shift some of its attention away from its wholesale business.

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Omnichannel Subscription Operations eCommerce 315

Retail TouchPoints

APRIL 5, 2024

Albertsons, which operates banners including Safeway, Shaw’s, Acme, Jewel-Osco, Randalls and Vons , has 38 million current loyalty members, but that figure doesn’t distinguish between active and inactive members. “The Benefits include grocery delivery savings, points that don’t expire and double points on Albertsons’ private label brands.

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Subscription Operations Retail Customer 275

Retail TouchPoints

MARCH 11, 2022

His 30 -year career includes a focus on supply chain, operations, customer service and technology, and previous roles include serving as COO of Grove Collaborative — where he will remain in an advisory capacity— Eat Just , Good Eggs , Walmart and Netflix , where McCarthy served as CFO.

Supplies 310

Supplies Subscription Operations Technology 310

Retail TouchPoints

AUGUST 28, 2020

operations of short-form video platform TikTok. If successful, the deal could help Walmart better position itself to merge its retail operations with media capabilities. Walmart is partnering with Microsoft to make a bid for the U.S. TikTok users while satisfying the concerns of U.S. government regulators.”.

eCommerce 299

eCommerce Subscription Omnichannel Operations 299

Retail TouchPoints

JULY 12, 2022

Peloton is taking steps to curtail its costs and create a more efficient supply chain by ending all of its owned manufacturing operations. The New York-headquartered connected fitness company is also suspending operations at exercise gear company Tonic Fitness Technology, which it acquired in October 2019.

Supplies 290

Supplies Subscription Technology Operations 290

Retail TouchPoints

SEPTEMBER 12, 2024

Alcohol ecommerce solution Drinks has launched the “Drinks-as-a-service” (DaaS) platform, a subscription software solution that will allow any brand, merchant or ecommerce operator to navigate the various tax and compliance impediments to selling alcohol online.

Merchant Services 278

Merchant Services eCommerce eCommerce Technology Subscription 278

Retail TouchPoints

NOVEMBER 5, 2024

Lowe’s has introduced a Digital Home Platform that offers members of the retailer’s MyLowe’sRewards program free, personalized information about the products in their homes — including warranties, manuals, maintenance guidelines, how-to content, recommended subscriptions and replacement parts.

Document 162

Document Recommendation Subscription Supplies 162

Retail TouchPoints

MARCH 27, 2024

These investments will add to Walmart’s existing portfolio , which consists of 600+ onsite and offsite renewable energy projects already in operation or underway in more than 10 countries. Once operational, they are projected to produce approximately 160,000 megawatt hours (MWh) of clean energy annually.

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Subscription Operations 258

Retail TouchPoints

OCTOBER 24, 2024

Marketers’ traditional funnel-shaped operating model has been completely upended by the evolving and expanding world of ecommerce.

Merchant Services 261

Merchant Services Shipping Costs Payment Services Payments 261

Retail TouchPoints

SEPTEMBER 20, 2021

The new platform, called Practice Hub , provides vets with an ecommerce solution for their pharmacy operations that leverages Chewy’s delivery services, customer care team and Autoship subscription service.

Social Media 325

Social Media B2B Subscription Supplies 325

Retail TouchPoints

MARCH 4, 2021

Disney has announced plans to significantly reduce its brick-and-mortar footprint, beginning with the closure of at least 60 Disney Stores across North America as the retailer bolsters its ecommerce operation. The company currently operates approximately 300 Disney Stores worldwide; Disney has not yet shared which locations will be impacted.

eCommerce 264

eCommerce Social Media Apparel Subscription 264

Retail TouchPoints

APRIL 18, 2023

Petco has launched an in-store recycling pilot in approximately 40 stores that will collect plastic waste from customers as well as its own operations.

Accessories 277

Accessories Subscription Operations Customer 277

Retail TouchPoints

FEBRUARY 3, 2022

The collaboration with AWS will help Best Buy further apply cloud technology across its retail operations and support the ongoing evolution of its customer experiences.

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Demo Customer Experience Technology Subscription 274

Retail TouchPoints

MARCH 3, 2021

In court papers , CFO Ronald Kruczynski said that prior to the pandemic, Paper Source “had been enjoying rapid expansion and sustained sales growth,” but that the company had “sustained deep damage to their finances and operations as a result of the ongoing COVID-19 pandemic.”. million reported in 2019.

Subscription 299

Subscription eCommerce Operations Retail 299

Retail TouchPoints

AUGUST 31, 2020

The deal includes the web sites www.nyandcompany.com, www.fashiontofigure.com and the rental subscription businesses www.nyandcompanycloset.com and www.fashiontofigurecloset.com. “We Similar to our previous agreement, the new agreement will allow our substantial e-commerce business to continue to operate and serve our loyal customers.”.

eCommerce 264

eCommerce Subscription Gifts Fashion 264

Retail TouchPoints

DECEMBER 29, 2023

Take the Swiss sneaker brand On Running, which last year launched a subscription service for their fully recyclable Cyclon sneaker, enabling runners who signed up to the monthly subscription to receive replacement shoes when their existing pair wore out.

Apparel 284

Apparel eCommerce Fulfillment Order Fulfillment 284