Retail TouchPoints

JANUARY 7, 2025

According to a Gartner survey, 39% of retailers identified cost management the mitigation and control of volatile or uncontrollable supply chain costs as one of the top three internal obstacles to achieving their supply chain goals and objectives. To overcome this challenge, organizations must focus on addressing returns fraud.

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Supplies Fulfillment Electronics Management 278

Retail TouchPoints

JANUARY 13, 2025

AI Use Cases Span Marketing, Service and Merchandising However, AI also has the potential to influence different retail functions and teams, from marketing to store design and supply chain. Physics AI and the Opportunity for Global Supply Chains John Furner, President and CEO of Walmart U.S. ,

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Retail TouchPoints

JANUARY 9, 2025

operations of Reebok and is exploring strategic options for Forever 21 soperations. Michelle Wlazlo, formerly the Chief Merchandising and Supply Chain Officer of JCPenney, has been promoted to Brand CEO of JCPenney. The new company launches with more than $9 billion in revenue, 1,800 store locations and 60,000 employees.

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Apparel Supplies Fashion Outdoor 290

Retail TouchPoints

DECEMBER 17, 2024

Inventory visibility allows ecommerce service providers to track and monitor inventory levels in real time throughout the supply chain. This helps you provide transparency on shipping windows based on inventory supply. These next-generation always-on digital supply chain networks (DSNs) are fully interconnected.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

Retail TouchPoints

AUGUST 15, 2024

With a new, integrated business system, the brand is now able to automate key financial processes, optimize inventory and efficiently scale its operations. As Boll & Branch expands its operations, NetSuite has the scalability to grow with its business and act as a force multiplier for efficiency.” ”

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Operations Supplies Management Omnichannel 263

Retail TouchPoints

OCTOBER 23, 2024

While it started with the COVID ecommerce rush, rising operational costs and ongoing margin constraints are continuing to drive brands and retailers toward online marketplaces, otherwise known as third-party commerce (3P commerce). This becomes particularly important as brands expand the number and type of channels they are selling through.

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Consumer Multichannel Supplies eCommerce 290

Retail TouchPoints

NOVEMBER 4, 2024

Franchise Group has filed for Chapter 11 bankruptcy as part of a restructuring agreement with its primary lenders that will allow its three strongest banners — Pet Supplies Plus , The Vitamin Shoppe and Buddy’s Home Furnishings — to remain in operation. 5 at its 365 locations and online.

Home Furnishings 271

Home Furnishings Supplies Operations Marketing 271

Retail TouchPoints

NOVEMBER 26, 2024

The retailer joins a growing roster of prominent brands pulling back from progressive policies and causes, including Tractor Supply , John Deere , Target , Ford , Harley-Davidson , Lowe’s and others. “We

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Supplies Operations Consumer Marketing 278

Retail TouchPoints

MARCH 3, 2025

But as retailers digitize operations to differentiate customer experiences, they also face a growing wave of cyber threats targeting sensitive customer data and critical business systems. To protect themselves, businesses must take proactive measures to secure their operations in an increasingly hostile digital landscape.

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Payment Services Retail Point of Sale Supplies 207

Groove

OCTOBER 11, 2024

Choosing the right merchant services provider is crucial for smooth business operations and customer satisfaction. It will have a significant impact on the operation of your site and what shoppers experience when they land on your pages. What Are eCommerce Merchant Services?

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Merchant Services Payment Services Payments eCommerce 357

Retail TouchPoints

JANUARY 17, 2025

She is SVP at the 65- year-old company, which supports and operates shipboard retail stores on nearly 100 ships operated by 15 cruise lines. Then we operate the boutique itself, but we make a different financial arrangement with each partner. A second store at another Westgate property is slated to follow later in 2025.

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B2B Travel Retail Shipping 278

Retail TouchPoints

OCTOBER 4, 2024

After utilizing Inspectorio’s Responsible Sourcing and Inspection solutions for over three years, Dick’s will add the company’s Traceability and Transparency , Production Monitoring , and Lab Testing modules into its supply chain operations.

Sporting Goods 263

Sporting Goods Operations Supplies Management 263

Retail TouchPoints

OCTOBER 23, 2024

RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency. These benefits lead to smoother operations and enhanced customer experiences, which in turn drive sales and satisfaction.

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Technology Consumer Payment Services Retail 275

Retail TouchPoints

NOVEMBER 21, 2024

If your team hasn’t considered the following three challenges, though, now is the time – before they become profit pitfalls and everyone from FP&A (financial planning and analysis) to operations is caught flat-footed. Data Consolidation for Logistical Snafus Not every part of a supply chain is under control.

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Shipping Costs Retail Toys Games 274

Retail TouchPoints

SEPTEMBER 25, 2023

Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. This is excepting, of course, the professionals tasked with maintaining and operating those supply chains.)

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Supplies Shipping Costs Fulfillment Customer Experience 306

Retail TouchPoints

MAY 9, 2024

Two digital-first brands, Misen and ModCloth , are partnering with Cart.com to improve their omnichannel fulfillment and logistics operations. The vintage fashion retailer will use Cart.com’s third-party logistics solutions and outsource fulfillment capabilities out of the solution provider’s New Jersey facility.

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Fulfillment Omnichannel Operations Fashion 278

Retail TouchPoints

MARCH 3, 2025

The apparel brand, founded in 1930, will leverage Cart.coms third-party logistics (3PL) solutions and Ohio supply chain hub as it seeks to grow both its wholesale and DTC businesses. Were committed to providing the operational excellence and real-time supply chain visibility needed to fuel their growth. fulfillment partner.

Clothing 205

Clothing Fulfillment Apparel Supplies 205

Retail TouchPoints

NOVEMBER 8, 2024

As part of this shift, Wayfair will further integrate customer- and supplier-focused activities with supply chain capabilities under the leadership of current Chief Commercial Officer Jon Blotner, who joined Wayfair in 2016. “This integration will strengthen our decision-making and enhance our ability to lead in the market.”

Shipping Costs 280

Shipping Costs Retail Fulfillment Shipping 280

Retail TouchPoints

FEBRUARY 12, 2025

ASPM is a purpose-built framework that unifies risk visibility, vulnerability triage and remediation across the entire software development lifecycle, addressing security risks in an increasingly complex software supply chain. Think of ASPM as an air traffic control system for software security.

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Retail Technology Supplies Operations 277

Retail TouchPoints

FEBRUARY 2, 2024

net sales decline in Q4 2023, Tractor Supply still plans to open up to 95 brick-and-mortar stores in 2024, as well as complete its 10th distribution center. Comp store sales in Q4 dipped 4.2% ; for the full year of 2023, Tractor Supply’s net sales increased 2.5% , while comp store sales remained even with the prior year.

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Supplies Operations Retail Fulfillment 272

Retail TouchPoints

JANUARY 9, 2024

But the supply chain disruptions that it exacerbated have not fallen by the wayside as easily as disposable masks did, with the global movement of goods continuing to be impacted by one challenge after another — from war and terrorist attacks to drought. The COVID-19 pandemic has, for all intents and purposes, ended.

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Supplies Shipping Costs Small Business Retail Recommendation 286

Retail TouchPoints

FEBRUARY 4, 2025

In 2025, retailers will scale these AI projects across the enterprise and embed the technology into core operations of their business. Today, retailers face a complex landscape marked by rising costs, supply chain disruptions, pricing pressures and high employee turnover.

eCommerce 302

eCommerce Retail Omnichannel Multi-channel 302

Retail TouchPoints

JANUARY 6, 2025

Cut+Dry which serves independent foodservice distributors and manufacturers such as restaurants and catering services will integrate Carrot Ads technology across its platform over the next few quarters, offering CPG brands direct access to buyers and unlocking new revenue opportunities for food distributors and operators.

B2B 277

B2B Point of Sale Operations Supplies 277

Retail TouchPoints

FEBRUARY 2, 2024

It’s just the latest example of how extreme weather has taken a toll on the supply chain; the same dramatic dry/wet weather patterns also have increased prices for coffee, nuts and select produce. They hit the supply chain without warning, and businesses are alarmingly vulnerable to them.

Supplies 264

Supplies Shipping Costs Food and Beverages Management 264

Retail TouchPoints

MARCH 7, 2025

FreshDirect works directly with local farmers, fishermen, growers, distillers and food manufacturers to streamline the supply chain, ensuring products reach customers faster up to seven days fresher than traditional grocery stores. This is the online grocers first entry into on-demand delivery via a third-party app.

Omnichannel 232

Omnichannel Fulfillment Supplies Operations 232

Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: Retailers need additional tools to fully integrate these stores’ back-of-house (BOH) operations into the rest of their supply chain.

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Supplies Fulfillment Retail Omnichannel 306

Retail TouchPoints

JUNE 7, 2024

Pulling the right levers to adjust your supply chain strategy can make a huge difference in today’s competitive market by ensuring that your store shelves are stocked accordingly and packages arrive to customers on time and as expected. Just one damaged item can have a trickle-down effect at every step of the supply chain.

Supplies 274

Supplies Shipping Costs Retail Definition 274

Retail TouchPoints

JANUARY 20, 2025

Retailers must navigate these challenges while staying compliant with regulations so they can ensure smooth operations and demonstrate environmental responsibility. Beyond operational support, a good waste management provider will share your sustainability values. Heres where to start: 1. Set up proper waste accumulation areas.

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Management Operations Department Stores Electronics 312

Retail TouchPoints

JANUARY 17, 2025

Symbotic has been helping Walmart automate its supply chain since 2017, and is currently deploying its software and robotics platform across all 42 of Walmarts U.S. Associated with the development program, Walmart will pay Symbotic a total of $520 million , including $230 million at closing. regional distribution centers (DCs).

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Fulfillment Supplies Technology eCommerce 278

Forrester eCommerce

NOVEMBER 22, 2024

Do you recall all the supply chain drama of the Covid shut downs from March 2020 to December 2021? Sales And Operations Planning And Execution Go Multi-Enterprise CPG led the way with enterprise-wide Sales & Operations Planning. Do you remember the feverish discussions about a ‘New Normal’?

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Supplies Operations Customer 195

Groove

OCTOBER 30, 2024

For example, an educational supply company might provide school districts with classroom furniture. Benefits of B2B eCommerce B2B eCommerce platforms can help your business streamline operations while improving customer relationships and increasing sales. Reach out to our team today and request a free SEO audit to get started.

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B2B Payment Services eCommerce B2C 287

Retail TouchPoints

FEBRUARY 26, 2025

Supply Chain Security and Fraud Prevention Security and fraud issues that target your supply chain partners can have ripple effects that damage your business. Counterfeit items in the supply chain are a growing problem for all kinds of products, from aircraft parts and medical devices to cosmetics.

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Payment Services eCommerce Shipping Costs Supplies 236

Retail TouchPoints

FEBRUARY 26, 2025

This example of promoting edge cases making large claims about a small portion of a companys products or operations is a classic greenwashing technique, according to Hayman. Hayman praised the companys ability to not just collect data but also to communicate that data to customers and other stakeholders.

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Supplies Apparel Webinar Information 191

Retail TouchPoints

FEBRUARY 27, 2024

Pet Supplies Plus and DoorDash will offer same-day delivery of pet products from all 720 of the retailer’s stores. DoorDash already works with a number of retailers in the pet supplies vertical, including Petco and Choice Pet. We’re thrilled to expand our selection further with the addition of Pet Supplies Plus to the marketplace.”

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Supplies Retail Customer Experience Fulfillment 264

Retail TouchPoints

AUGUST 13, 2024

Addressing the Role of Suppliers’ Sustainability Profiles Making this kind of progress requires involvement from a host of entities throughout the retail ecosystem, particularly in the supply chain. the retailer operates 25 stores across 10 states, with plans to open new locations in Orlando, Fla. In the U.S., in February 2024.

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Supplies Customer Workshop Clothing 264

Forrester eCommerce

SEPTEMBER 28, 2023

*This blog post is co-authored by Sohm Gough Small and mid-sized businesses (SMBs) have been battered over the past three years by the continuing to face headwinds of inflation, supply chain interruptions, macroeconomic uncertainty, and disruptive technologies that threaten market upheaval.

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Banking Supplies Blog Operations 448

Retail TouchPoints

JANUARY 15, 2025

Uninterrupted Power Supplies (UPS) and generators are valuable for boosting resilience, especially if trading in locations that experience regular electricity power-cuts. Changes to operational procedures may be needed in countries where offline PIN verification is used.

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Payment Services Merchant Services Payments POS 279