Groove

OCTOBER 14, 2024

When you are able to boost the average amount of money that a customer spends on each order, you can reduce the need to acquire more customers and potentially cut shipping costs. Free shipping thresholds: We’ve all seen this tactic; once your purchase hits a certain amount, you no longer have to pay for shipping.

Shipping Costs 357

Shipping Costs Improvements Shipping eCommerce 357

Retail TouchPoints

MAY 20, 2024

Michaels had a major ecommerce ship-from-store challenge. It’s not that this fulfillment method wasn’t popular — the arts and crafts retailer shipped nearly 3 million orders from its 1,300+ stores across the U.S. We had stores in Alaska shipping to [people in] the lower 48 states, and shipping from anywhere [in the continental U.S.]

Shipping Costs 312

Shipping Costs Shipping Fulfillment Omnichannel 312

lateshipment

JANUARY 24, 2025

You’re happy to make a sale, pack it up carefully, and ship it off. Unfortunately, shipping mishaps like lost, damaged, or stolen packages arent rare. This is where shipping protection software swoops in to save the day (and your reputation). What is Shipping Protection Software? The result?

Shipping Costs 130

Shipping Costs Shipping Merchant Services eCommerce 130

lateshipment

MARCH 25, 2025

What is the Shipping Journey? Key Stages Involved in the Shipping Journey The stages in an online shopping journey refer to the steps that customers take from the time they realize a need for a product to the time they purchase it and even after. High shipping fees, complex checkout processes, and trust concerns often drive them away.

Shipping Costs 130

Shipping Costs Shipping Payment Services eCommerce 130

Groove

JANUARY 13, 2025

Unlike B2C eCommerce, which targets consumers, B2B eCommerce connects wholesalers with retailers, manufacturers, or other business clients via online platforms. Account Management Portals : These portals allow buyers to easily reorder previous purchases, manage shipping addresses, and view transaction histories.

eCommerce Platforms 385

eCommerce Platforms B2B Payment Services eCommerce 385

Retail TouchPoints

NOVEMBER 20, 2024

The new ecommerce platform, called Santa’s Gift Shoppe , was developed exclusively for USPS Operation Santa letter adopters to make it easier for participants to shop for the perfect gift and ship it from the comfort of their homes with just a click.

Toys 276

Toys Operations eCommerce Gifts 276

Retail TouchPoints

JANUARY 1, 2025

According to PwC, businesses that reduce friction for consumers and empower all employees to make things right whether through returns, price adjustments or other policies bring higher customer satisfaction and more forgiveness. Delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer.

Management 320

Management Shipping Costs Reference Retail 320

Retail TouchPoints

JANUARY 12, 2025

These customers receive an alert that they can either get the shoes shipped to them or pick them up in a brick-and-mortar store. If you purchase something in the store [using the in-store version of the app], well ship it to you for free. The apps store mode also gives Dicks multiple opportunities for location-based personalization.

Sporting Goods 275

Sporting Goods Mobile Shipping Travel 275

Retail TouchPoints

NOVEMBER 13, 2024

Seeking to compete with ultra-low-price sites such as Shein and Temu , Amazon has introduced Amazon Haul , featuring maximum prices of $20 and one- to two-week shipping times. There have been rumors of the move for months, and now the new shop is officially rolling out in beta. It will be available to U.S.

Shipping Costs 284

Shipping Costs Electronics eCommerce Fashion 284

Retail TouchPoints

NOVEMBER 21, 2023

GoodwillFinds — the online ecommerce platform of the 120 -year-old nonprofit Goodwill — has teamed up with return assurance platform Seel to better “compete with other digital resale websites” by offering returns. The return assurance allows them to make a seamless, hassle-free return within seven days.

Other 264

Other Shipping Labels Electronics Clothing 264

Retail TouchPoints

DECEMBER 9, 2024

calendar is selling 10X better than any other product on the brands site at the moment. The Challenges of Shipping Cheese But when done well, an advent calendar can be a boon for business, as it has been for Cheese Brothers. It’s inspired me to do more in the future, find other fun ways to delight and surprise people.

Small Business Retail 272

Small Business Retail Shipping Costs Gifts Social Media 272

Retail TouchPoints

JANUARY 8, 2025

Not only do these technologies improve throughput in most cases; they also enable greater flexibility in meeting expectations related to fast shipping and free returns. Third-party grocery delivery accounted for the bulk of these sales (46%), although pickup orders (40%) and ship-to-home channels (14%) also saw significant growth.

Supplies 279

Supplies Consumer Shipping Costs Multi-channel 279

Retail TouchPoints

JANUARY 2, 2025

They are willing to pay a premium for fast shipping, instant access to products and seamless shopping experiences. On the other end lie consumers who prioritize affordability above all else. Michael Yamartino is the CEO of Route , a package protection, shipping insurance and carbon offsetting solution serving 13,000 brands.

Shipping Costs 289

Shipping Costs Consumer eCommerce Presentation 289

Retail TouchPoints

FEBRUARY 21, 2024

This presents a dual shipping dilemma for businesses: how can they keep shipping costs on the business low, while also offering customer-friendly return policies? This means that when ecommerce retailers can’t provide the peace of mind that clear return shipping policies can offer, customers will take their money and run.

Shipping Costs 280

Shipping Costs Shipping eCommerce Small Business Retail 280

Retail TouchPoints

MAY 22, 2023

So Azarkman would take down names and other personal information on a rolodex, as well as what that particular customer owed, and built his business on mutual trust. “ One recent example was Mother’s Day, when Curacao was able to help its customers send flowers to family in other countries. “We At Curacao we have always zagged.

Other 290

Other Payment Services Banking Department Stores 290

Retail TouchPoints

JANUARY 9, 2025

Are companies more equipped to handle tariffs and other disruptions than five years ago? The industry also will need to keep an eye on global conflicts that can slow down transportation and logistics, such as the attacks by Houthi rebels that slowed down ship traffic in the Red Sea in 2024. administration.

Supplies 289

Supplies Shipping Costs B2C Channel 289

Retail TouchPoints

DECEMBER 16, 2024

Additionally, if we promise to ship something by a specific date, they expect it to arrive on time. We discovered that most of our customers already have their shipping address and payment information saved in their profiles. RTP: What other features have led to better experiences for both consumers and associates?

Payment Services 278

Payment Services Supplies Mobile Live Chat 278

Retail TouchPoints

FEBRUARY 26, 2025

Attacking vendors to access other targets is a common cyberattack strategy. Regular scans for unauthorized scripts and other malicious code can prevent attackers from intercepting your customers data as they enter it, using it to commit fraud and putting your business out of compliance with data privacy regulations.

Payment Services 236

Payment Services eCommerce Shipping Costs Supplies 236

Retail TouchPoints

DECEMBER 5, 2024

Prepping click-and-collect orders, picking and packing ship-from-store orders, managing store-to-store transfers, etc. — When it comes to technology, associates expect to log in to a POS application and use it just like any other app they use on a day-to-day basis. Associates have to be omnichannel fulfillment specialists.

POS 275

POS Payment Services Shipping Costs Fulfillment 275

Retail TouchPoints

NOVEMBER 21, 2024

The law of supply and demand dictates that prices will go up as retailers compete for fewer slots across TV and other channels. For example, the dockworker strike ended quickly, but still caused shipping backlogs. Meanwhile, it looks like Great Lakes shipping could be affected by higher-than-average precipitation.

Shipping Costs 274

Shipping Costs Retail Toys Games 274

lateshipment

MARCH 16, 2025

You’re running a business, shipping out packages left and right, and then A package gets delayed, goes missing, or arrives looking like it went through a wrestling match with a grizzly bear. Businesses are missing out on a whopping $3 billion in shipping refunds every single year. Okay, let’s get real for a minute.

Payment Services 130

Payment Services Shipping Costs Shipping Document 130

lateshipment

MARCH 16, 2025

When you ship through DHL, FedEx, UPS, or USPS most packages make it to their destinations intact and on time. This is because customers the accountability of the package from checkout to delivery falls on the business they ordered from rather than the shipping carrier, a third party. Who exactly gets blamed when this happens?

Shipping Costs 130

Shipping Costs Payment Services Document Shipping 130

Retail TouchPoints

OCTOBER 11, 2024

The retail industry holds influence above many others. For example, on shopping channels with multiple distributors, sellers may be deprioritized on the site for overselling or shipping incorrect items. Vision AI is supporting the retail industry in this way, too. The crystal ball has never sensed a brighter retail future.

Technology 295

Technology Omnichannel Operations Shipping Costs 295

Retail TouchPoints

DECEMBER 17, 2024

For example, using dynamic filtering and sorting capabilities, customers can narrow search results to surface in-stock products, or items available for immediate shipping they can also sort by available quantity and exclude pre-order or backordered items. This helps you provide transparency on shipping windows based on inventory supply.

eCommerce 260

eCommerce Shipping Costs Supplies Fulfillment 260

lateshipment

MARCH 23, 2025

When DHL, one of the biggest names in global shipping, doesnt deliver (quite literally), it can leave e-commerce businesses scrambling in confusion. Package Included Restricted or Prohibited Items Like other carriers, DHL too has a list of prohibited and restricted commodities. This can have a domino effect on other deliveries.

Shipping Costs 130

Shipping Costs eCommerce Shipping Document 130

lateshipment

MARCH 25, 2025

Your products are the heart of your business, and shipping is what gets them where they need to go. These extra needs require extra effort from the shipping carrier, and that’s where shipping surcharges come into play. They are add-ons to your base shipping cost and cover the specialized services or unique circumstances.

Shipping Costs 130

Shipping Costs Shipping Management eCommerce 130

lateshipment

MARCH 8, 2025

Late delivery incidents are frequent, almost inevitable, and happen primarily because shipping carriers fail to keep up with their promises of on-time delivery despite their busy schedules during times like the holiday season and while facing supply chain disruptions. Well, here are the top 10 most common causes of late deliveries: 1.

Management 130

Management eCommerce Shipping Shipping Labels 130

Retail TouchPoints

SEPTEMBER 18, 2023

It’s true that the character of Amazon has seen some dramatic shifts in the last decade: 10 years ago third-party sellers represented 40% of sales on Amazon; now those scales have tipped in the other direction, with sellers representing 60% of all sales. A decade ago, hardly any sellers sold globally through Amazon; last year, U.S.-based

Payment Services 321

Payment Services eCommerce Shipping Costs Multi-channel 321

lateshipment

MARCH 8, 2025

On the other hand, a vague or non-existent return can make them hesitant to purchase for the fear that they’ll be stuck with a costly item if they’re not happy with it. Shipping costs: Who pays for return shipping? You can partner with third-party shipping providers to offer drop-off locations for added convenience.

Shipping Costs 130

Shipping Costs Shipping Document Shipping Labels 130

lateshipment

FEBRUARY 21, 2025

From squeezing profit margins with added shipping costs to complicating logistics and tarnishing customer loyalty, the ripple effects of returns are far-reaching. Financially Draining Due to the Cost of Shipping The NRF reports that returns cost retailers approximately $400 billion annually in the US alone.

eCommerce 130

eCommerce Shipping Costs Shipping Customer Loyalty 130

lateshipment

MARCH 22, 2025

Shipping delays , lost packages , and cryptic or even MIA status updates can turn a straightforward process into a logistical puzzle, slowly bleeding your customer experience. 97% of customers expect to be able to monitor their orders every step of the shipping journey. But lets be honestnot every tracking experience is seamless.

eCommerce 130

eCommerce Shipping Reference Information 130

lateshipment

MARCH 15, 2025

On a related note, there are definitive ways to deal with such customer rants , that you can follow to mitigate their angst as well as paint a positive picture for others. Know that each purchase made by your customer is for your brand and not for your shipping partner, who works in the background.

Shipping Costs 130

Shipping Costs Shipping Customer Definition 130

lateshipment

MARCH 23, 2025

When DHL, one of the biggest names in global shipping, doesnt deliver (quite literally), it can leave e-commerce businesses scrambling in confusion. Package Included Restricted or Prohibited Items Like other carriers, DHL too has a list of prohibited and restricted commodities. This can have a domino effect on other deliveries.

eCommerce 130

eCommerce Shipping Costs Shipping Document 130

lateshipment

NOVEMBER 13, 2024

With heightened order volumes and tight shipping deadlines, it is natural for e-commerce businesses to expect high customer service inquiries and frustrations from delivery issues during the holiday season. But you can’t let these things slide as ensuring a seamless delivery experience is essential to keep customers happy and coming back.

eCommerce 130

eCommerce Shipping Live Chat Information 130

lateshipment

APRIL 10, 2025

It’s trusted not just for building storefronts but for supporting everything that happens after a sale: shipping, fulfillment, and, yes, returns. It doesn’t matter where you sell or how you ship. If it qualifies, you approve the return and send shipping instructions. Finally, you issue a refund or ship a replacement.

Shopify 130

Shopify Management Shipping Costs Merchant Services 130

lateshipment

MARCH 4, 2025

Plus, there are the costs: return shipping, processing fees, and the ever-present risk of lost revenue. Think about all the costs involved: return shipping, processing fees, restocking (or disposing of) returned items, and the administrative overhead of managing returns. Double-check everything before it ships.

eCommerce 130

eCommerce Shipping Costs Shipping Order Fulfillment 130

Retail TouchPoints

JULY 12, 2024

On the other hand, traditional retailers must reinvent their playbook to keep up with a customer experience driven by tech that evolves quickly enough to meet consumers’ rising expectations. However, beyond those startling numbers are two other crucial aspects of CLV that make the metric indispensable.

Customer Loyalty 286

Customer Loyalty Customer Shipping Costs Shipping 286