Retail TouchPoints

JUNE 6, 2023

The subscription economy has been the subject of dire headlines recently, with terms like “subscription fatigue,” “ the great unsubscribe ” and even “ subscription apocalypse ” being bandied about. The Subscription Trade Association ’s (SUBTA) annual report found that nearly all ( 95.8% ) U.S.

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Retail TouchPoints

APRIL 23, 2024

cities, Amazon is making its grocery delivery subscription available to all Prime members in the U.S. The subscription also includes one-hour delivery windows at no extra cost, unlimited 30 -minute pickup on orders of any size and priority access to Recurring Reservations for a weekly grocery order. Following a pilot in three U.S.

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Retail TouchPoints

JULY 2, 2024

There’s no denying that the subscription economy is booming. Pre-billing reminders help keep customers informed about upcoming charges, significantly reducing the likelihood of chargebacks, especially for annual subscriptions. There are other ways to combat fraud as well. trillion by 2025. So what exactly are chargebacks?

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Merchant Services Payment Services Payments Subscription 279

Retail TouchPoints

OCTOBER 18, 2024

The Federal Trade Commission has passed a final “click-to-cancel” rule that will require subscription companies to make it as easy for consumers to cancel their enrollment as it was to sign up. Too often, businesses make people jump through endless hoops just to cancel a subscription,” said FTC Chair Lina Khan in a statement.

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Retail TouchPoints

JULY 22, 2024

Edible Brands , the parent company of Edible (formerly Edible Arrangements), has launched a new ecommerce brand, FreshFruit.com , that offers subscription delivery of premium fresh fruits. Other recent initiatives have included the company’s rebrand , a new marketing approach , multiple product expansions and a new store concept.

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Groove

NOVEMBER 17, 2024

Other BigCommerce SEO features can help you improve BigCommerce performance in several different ways. Specifically, it accepts payments from major providers like PayPal, Stripe, Apple Pay, Pay with Amazon, and others. Its analytics dashboard offers customer insights as well as details on page and product performance.

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BigCommerce Merchant Services Payment Services SEO 341

Retail TouchPoints

SEPTEMBER 21, 2023

Walmart is continuing its encroachment onto Amazon ’s turf with the addition of a new subscription service for repeat purchases, similar to Amazon’s Subscribe and Save offering. Products available include everything from pet food and supplements to diapers and paper towels.

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Retail TouchPoints

MARCH 24, 2023

A+E Networks and Direct Wines have teamed up to create a new wine subscription program catering to viewers of the Lifetime network. Thereafter, club cases cost $164.99 , but Lifetime Club members will have access to discounts (guaranteed to be at least 20% ) and other rewards. shipping and sales tax).

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Retail TouchPoints

APRIL 15, 2022

Pricing for international memberships in other areas of the world will not change. The Peloton app subscription for members who do not use company equipment will remain $12.99 Beginning June 1, 2022, Peloton’s monthly North America All-Access membership fee will increase to $44 from $39 in the U.S. and $55 from $49 in Canada.

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Groove

OCTOBER 14, 2024

It can harm your reputation, result in fewer sales, and cause people to shop at other retailers (a change that could become permanent). Conversion Rate Optimization (CRO) A website is ultimately a tool for driving conversions—whether they come in the form of sales, email subscriptions, or whatever other actions you are trying to encourage.

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Groove

OCTOBER 30, 2024

When you consider B2B eCommerce’s definition and what it means for your company, it’s helpful to know that major B2B industries include: Manufacturing: It’s common for manufacturers to sell raw materials to other businesses. For example, a flour mill might sell bulk sacks of flour to a commercial bakery.

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Retail TouchPoints

NOVEMBER 5, 2024

Prime members can get additional savings by signing up for a monthly ( $9.99 ) or annual ( $99.99 ) grocery delivery subscription , which offers unlimited grocery delivery on orders over $35 across Amazon Fresh , Whole Foods Market and other local grocery and specialty retailers.

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Groove

OCTOBER 14, 2024

Conversion Rate Optimization (CRO) A website is ultimately a tool for driving conversions—whether they come in the form of sales, email subscriptions, or whatever other actions you are trying to encourage. Reach out to us today for a consultation.

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Shipping Costs Improvements Shipping eCommerce 357

Retail TouchPoints

NOVEMBER 5, 2024

Lowe’s has introduced a Digital Home Platform that offers members of the retailer’s MyLowe’sRewards program free, personalized information about the products in their homes — including warranties, manuals, maintenance guidelines, how-to content, recommended subscriptions and replacement parts. The platform was built by Lowe’s Innovation Labs.

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Retail TouchPoints

NOVEMBER 1, 2024

billion, up from $570 million in 2023; Merchandise: $450 million, up from $130 million in 2023; and Subscriptions: $270 million, up from $90 million in 2023. Other virtual influencers, such as @lilmiquela, represent themselves and simply acquire brand deals and partnerships. billion, up from $5.12 billion in 2023; Platform payout: $3.23

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Retail TouchPoints

OCTOBER 24, 2024

How Macy’s is Making Checkout ‘One of the Happiest Moments Online’ As Macy’s retail media network evolves, the retailer is increasingly focused on capturing non-endemic ad dollars — that is, advertising from brands not typically associated with the department store chain such as travel partners or subscription and streaming services. “We

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Merchant Services Shipping Costs Payment Services Payments 261

Kissmetrics

FEBRUARY 3, 2021

For instance, some places may allow for remixing or adding lyrics, while others may not. Other times, you need to pay a subscription fee to access some or all of the content. The subscription often opens more opportunities for use or may give you a more extensive library to choose from. This downloads an Mp3 file.

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Retail TouchPoints

OCTOBER 25, 2024

The final rule, released by the FTC earlier this month, outlines a number of now-prohibited subscription cancellation practices, all aimed at making it as easy for a consumer to cancel a subscription as it is to sign up for one. ” The groups also claim that the FTC went beyond its authority in issuing the rule. “The

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Subscription Electronics Consumer Customer 261

Retail TouchPoints

JULY 12, 2024

Hallmark is revamping its streaming service and integrating retail and product benefits into the price of a subscription, with the goal of creating an “unparalleled Hallmark lifestyle experience.” In mid-September the current streaming service Hallmark Movies Now will become Hallmark+ , with the subscription cost increasing from $5.99

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Retail TouchPoints

OCTOBER 20, 2022

.” Modern Luxury’s entrance into fashion rental comes at a time when other, more established players in the space are struggling to make the model work — notably Rent the Runway , which continues to face subscription declines following a disappointing IPO last year.

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Fashion Magazine Subscription Clothing 312

Retail TouchPoints

DECEMBER 8, 2023

Amazon is piloting an add-on grocery subscription for Prime members in three cities that will give members access to unlimited grocery delivery on orders over $35 from Whole Foods Market and Amazon Fresh , as well as unlimited 30-minute pickup on orders of any size. The service — which is being tested in Denver, Sacramento, Calif.

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Retail TouchPoints

AUGUST 28, 2024

If we take a look at subscription data from 2023, we find that the brands that sold products integral to customer daily routines excelled. Subscriptions are the foundation of a great routine; they’re products that arrive where and when you need them. Subscriptions used to be thought of as a “set it and forget it” type of offering.

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Subscription Beauty and Health Merchant Services Social Media 248

Retail TouchPoints

MAY 16, 2023

Now we’re saying that we’re going to give different access and additional value to customers that are paying for a subscription.” Take a deeper dive into subscription strategies and best practices in this episode of Retail Remix featuring SUBTA’s Paul Chambers. “Membership is a bit of a different variable in that equation.

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Retail TouchPoints

OCTOBER 7, 2024

It’s possible to personalize checkout like every other part of the shopping experience. Here are four other myths heard from across the industry that we’re debunking for good: 1. subscriptions are another way to drive CLV. The first step is to forget everything they’ve learned about checkout and lean into its possibilities.

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Retail TouchPoints

FEBRUARY 13, 2023

The cuts come as the company, known for its dog-themed toy and treats subscriptions, reports a net loss of $21.7 million that Bark lost during the same period in Q3 2022, most other financial indicators for the quarter were negative. million for its Q3 2023, which ended on Dec. While that figure is down from the $27.1 in Q3 2023.

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Kissmetrics

JANUARY 5, 2021

Usually, you’ll pay monthly, quarterly, or yearly subscription fees. Some find issues with integrating apps, while others find reporting is lacking. The top complaint appears to be a lack of Google calendar integration, and others find the learning curve a bit steep due to Podio’s multiple features. But it’s not all good.

B2B 360

B2B Subscription Management Information 360

Retail TouchPoints

SEPTEMBER 12, 2024

And that hard-won name has been built on top of a homegrown tech stack that supported the brand’s robust ecommerce and subscription ecosystem. For its replatform, Grove selected Shopify for ecommerce operations, Ordergroove for subscriptions tech and Tapcart to support its mobile app. replatforming.”

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Subscription Shopify eCommerce Mobile 273

Retail TouchPoints

MAY 11, 2023

Best Buy is the latest retailer attempting to capitalize on the 61% of consumers who have up to four subscriptions. While some members used member pricing and product protection more often, others used tech support services more frequently.

Shipping Costs 299

Shipping Costs Subscription Electronics Shipping 299

Groove

AUGUST 18, 2020

Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. If you're using a custom platform that isn't in Klaviyo's integration directory, Klaviyo makes it easy for you to create direct integrations with other platforms. Real-Time Customer Data. There are zero hidden fees

Merchant Services 330

Merchant Services Shopify Subscription Multi-channel 330

Retail TouchPoints

MARCH 21, 2024

Fighting Subscription Fatigue as Consumers Shed Memberships As Prime has proven for years, getting customers into a paid membership program can pay off in spades for retailers. In fact, just as more retailers are adding subscription offerings, consumers are shedding them. So the big question is — what happens next?

Shipping Costs 277

Shipping Costs Subscription Consumer Games 277

Retail TouchPoints

FEBRUARY 2, 2022

“With Atonit, Salesforce will be able to offer a marketplace solution built on the Salesforce platform, connected natively to Commerce Cloud and other clouds.”. The platform also aims to help retailers expand into new categories with no inventory required.

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eCommerce eCommerce Platforms Subscription Consumer 303

Retail TouchPoints

OCTOBER 30, 2023

Unilever has sold subscription razor brand Dollar Shave Club to the U.S.-based Since that time Dollar Shave Club has expanded both its product range and distribution, signing wholesale deals with the likes of Walmart , Target and others. “We based private equity firm Nexus Capital Management for an undisclosed amount.

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Subscription Omnichannel Management Consumer 279

Kissmetrics

MAY 14, 2021

In fact, when it comes to consumer buying behavior, feelings are more influential than any other variable, so you should try to invoke emotion through your content. You’ll get access to all features other than team billing. For an annual subscription, it’s $192 which works out at $16 per month. Why is this a drawback?

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Subscription Article Social Media Blog 309

Retail TouchPoints

DECEMBER 29, 2021

Other well-established brands have also jumped on the bandwagon to utilise social media hashtags or encourage consumers to post their reviews of their products. Its physical packaging is minimalist, complements each other when placed side-by-side and is packed in pink bubble wrap, making for very social media-friendly content.

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Social Media Beauty and Health B2C Subscription 306

FastSpring

JANUARY 9, 2025

Justin Sacks (02:08) Taking me back, I think I got a summer job in high school so that I could pay for my own WoW subscription. Back in the day, games, well, at least large online multiplayer games, required a subscription rather than just a one-time fee. How many years you recall did you pay for the subscription?

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Payments Games Mobile Merchant Services 164

Retail TouchPoints

AUGUST 12, 2024

The early 2010s brought consumers an onslaught of subscription services. As time passed, though, the novelty of some of these subscriptions faded. And as the popularity of these services surged, similar new businesses seemed to emerge in a different category every day. A membership is like being a part of a group,” said one respondent.

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Subscription Shipping Costs Consumer Definition 264

FastSpring

JANUARY 13, 2025

How to Connect With FastSpring at PG Connects Stop by our booth or connect with the team via the PG Connects app to learn more about subscription management, international taxes, and how using a merchant of record can enable you to collect payments faster for your games. Schedule a demo now or at PG Connects in person.

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Merchant Services Payments Payment Services Games 167